5/5
TrustpilotWe have sold and bought with the…
We have sold and bought with the Bromsgrove Office. On both occasions they have all been professional and caring throughout and absolutely nothing bwas too much trouble.
Trusted Agent profile · Bournville
Verified
Oulsnam Bournville reviews
★★★★★
866 reviews across 3 platforms
235 Mary Vale Road, Bournville, B30 2DL
Part of Oulsnam, see every office.
Oulsnam's office in Bournville, at 235 Mary Vale Road, is rated 4.7 out of 5 across 866 reviews on three platforms, including 106 Google reviews rated 4.9.
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Reviews
Every review we hold for the Bournville office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHome purchasing
We are currently in our early days of moving home, having someone like Karen to meet us, was a very positive experience. Her knowledge and expertize, made us feel comfortable and confident in choosing Oulsnam with our move ....
5/5
TrustpilotJeff field showed us round a property
Jeff field showed us round a property, he was very helpful, polite, knowledgeable and very professional, he gave us all the time we needed to look around the property
5/5
TrustpilotI give Robert Oulsnam 5 stars but I…
I give Robert Oulsnam 5 stars but I also award 5 stars to Jessica McPherson of the Northfield Office who answered our questions and emails so promptly. A thoroughly memorable experience, we have nothing but praise.
Agent replied · 28 May 2023
Thank you so much for your glowing 5 star review. Jessica is a conscientious member of Staff who strives to deliver 'first class' customer service. I have passed your comments onto her and wish you all the very best in the future.
5/5
TrustpilotGood service
Good service. Debbie helped us promptly with all queries and concerns. Very happy with the new house!
Agent replied · 24 March 2024
Thank you for your review. It is greatly appreciated.
5/5
TrustpilotBrilliant service
Brilliant service. Kept informed. Very pleasant helpful staff.
Agent replied · 24 August 2024
Thank you so much for the positive review we really appreciate you taking the time to complete it!
5/5
TrustpilotBromsgrove Team
The Bromsgrove team dealt with my sale and were amazing. Really helpful, knowledgeable and responsive, even outside of normal office hours. Would definitely recommend.
Agent replied · 28 May 2023
Thank you for taking the time to leave us with a review. We really appreciate your kinds words and are really happy to hear that you were so pleased with our service. We hope you are very happy in your new home!
5/5
TrustpilotProfessional and Caring
Throughout our purchase from viewing to completion the whole team were readily available with expert and timely help.
5/5
TrustpilotDid a fantastic job of marketing my…
Did a fantastic job of marketing my house and got me the price they said they would which was £15k more than an online estate agent with a colour in there name told me.Thank you
Agent replied · 28 May 2023
Your 5 star review is really appreciated. What you experienced is what we always aim for, the best price possible for our clients. Thank you once again for your business.
5/5
TrustpilotExcellent service and helpful
Provided professional service and support in a timely and pleasant manner. I am really happy with their services.
Agent replied · 25 November 2023
Your 5 star review and comments are really appreciated. Thank you.
5/5
TrustpilotFriendly and professional company
Friendly and professional company, went the extra mile to help.
Agent replied · 24 August 2024
Thank you for taking the time to leave us with a positive review.
5/5
TrustpilotI was assisted by Charlotte Smith
I was assisted by Charlotte Smith, her service was very good. She is professional and efficient.
Agent replied · 25 November 2023
Thank you for letting us know about the service you received. We are pleased Charlotte was able to help with your needs. Many thanks again.
5/5
TrustpilotVery professional and friendly
Agent replied · 24 August 2024
Thank you so much for your 5 star review. I'm really pleased all went smoothly for you and wish you every happiness in your new home.
5/5
TrustpilotGreat service from the staff with…
Great service from the staff with assistance of a property purchase. Was always at the end of the phone to offer any help. Hopefully I will definitely be using them again in the future.
Agent replied · 28 May 2023
Thank you for your 5 star review. We pride ourselves on our customer service so we appreciate your feedback.
5/5
TrustpilotGreat team that helped us all the way…
Great team that helped us all the way through the processRecommend you give them your trust
Agent replied · 25 November 2023
Thank you so much for your 5 star review which is very much appreciated. Your recommendation goes a long way. If we can ever assist you again, just give us a call.
4/5
TrustpilotProfessional Letting Service
Overall, I am satisfied with the letting service of the company. I would like to explore the Selling service of the company in future.
Agent replied · 30 September 2023
Thank you for taking the time to leave a review it is much appreciated.
5/5
TrustpilotA good estate agent who knows it's market
I found the the team at Robert Oulsnam's Droitwich office to be professional, accommodating, attentive and responsive. I'd recommend them to anyone.Kind regards,Steve Rodgers
5/5
Trustpilotvery good experience
very good experience. the staff were always polite and kept me informed from start to finish.
Agent replied · 25 November 2023
Thank you for your time to leave us a review. We are pleased to be of assistance. Thank you.
5/5
TrustpilotGreat help
From the first point of interest in the property, these have been great, and though out the referencing part Charlotte who was my contact has been great and going the extra mile to ensure things worked out. Sadly i could thank her in person due to being off on key collection day.
5/5
TrustpilotVery pleasant approachable and…
Very pleasant approachable and efficient team. Always welcoming .I was kept well informed throughout the whole procedure . I have already recommended them to friends who are selling their properties.
5/5
TrustpilotWent the extra mile to help the sale go…
Went the extra mile to help the sale go through
Agent replied · 24 March 2024
Thank you very much for you kind review. It really is appreciated and we are pleased the sale went through for you.
5/5
TrustpilotContinuity of information
Peter Styler, very good, clear communications
Agent replied · 24 August 2024
Thank you for the positive review.
5/5
TrustpilotLauren went above and beyond to help…
Lauren went above and beyond to help us.Thank you.
2/5
TrustpilotAgents never follow up on applications
We saw many house and we applied to many houses. But somehow we got only one response as « owner didn’t responded yet ». Lucky we became friends with an owner of one house and we pushed to final stage. We waited and followed through every day.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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