Trusted Agent profile · Bournville

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Oulsnam Bournville reviews

4.7

★★★★★ Excellent

864 reviews across 3 platforms

235 Mary Vale Road, Bournville, B30 2DL

Part of Oulsnam, see every office.

Oulsnam's office in Bournville, at 235 Mary Vale Road, is rated 4.7 out of 5 across 864 reviews on three platforms, including 105 Google reviews rated 4.9.

Google logo

4.9 / 5

105

Reviews on Google

This office

Facebook logo

1.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournville office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good communication throughout the sale…

Good communication throughout the sale process and very professional service.

Mark · 4 May 2023

Agent replied · 25 November 2023

Your 5 star review is much appreciated. Thank you.

4/5

Trustpilot

Quick response to mails.

Quick response of staff.

Onyinye · 14 October 2023

Agent replied · 25 November 2023

Good afternoon, thank you for your review. That is much appreciated.

5/5

Trustpilot

Excellent Service

Excellent Service from all the guys at the Droitwich Branch

Joanna · 25 April 2023

Agent replied · 30 September 2023

Thanks Joanna & we wish you & your family all the best

5/5

Trustpilot

Really nice staff kept me up to date…

Really nice staff kept me up to date with sale going through recommend them to anyone and reasonable price for sale

Dean · 1 February 2022

Agent replied · 28 May 2023

Thanks Dean for leaving a 5 star review for our offices. We really appreciate you taking the time to leave feedback and we are pleased to hear you were happy with the service provided.

5/5

Trustpilot

The best

Dealt with my mother's house sale following her death. Compassionate and caring under these circumstances..... couldn't fault the service received.... highly recommend

Wendy · 22 November 2021

Agent replied · 28 May 2023

Thank you so much for your review. It was a pleasure to help with the sale of your mothers home and we are glad you were happy with the service you received.

5/5

Trustpilot

Excellent professional company

Excellent professional company.really care about customers and made sure we had a second viewing before we put an offer on. Highly recommend

Rachel · 22 November 2021

Agent replied · 28 May 2023

Thank you very much for your 5 star review which is very much appreciated. Our customers are paramount to us. I hope you are enjoying your new home & wish you all the best.

5/5

Google

Rachel and the Bournville Oulsnam team have been amazing, I highly recommend them.

Fiona · 24 March 2020

5/5

Trustpilot

Communication was easy and smooth.

Communication was easy and smooth.Flexible and responsive staff in accommodating any change

Tamer · 10 December 2024

5/5

Trustpilot

Great customer service

Having close follow my property status and periodicly to let me know the processing status, great customer service and service provider!

Mr · 30 November 2021

Agent replied · 28 May 2023

Many thanks for your review, we are delighted you are pleased with the service you received.

5/5

Trustpilot

I could not be happier with the support…

I could not be happier with the support I have had from Kathryn during the whole process she provided me with reassurance and offered quick responses to any queries I had which made the whole process so much easier, thank you!

Mrs · 12 April 2023

5/5

Trustpilot

Market knowledge.

Market knowledge.Efficient and supportive staff.Excellent communications.

Caroline · 23 June 2023

Agent replied · 25 November 2023

Thank you very much for your generous 5 star review. Your comments are valued and very much appreciated.

5/5

Trustpilot

Thank you for your guidance and support…

Thank you for your guidance and support ! It was a very professional service

Carole · 21 September 2022

Agent replied · 28 May 2023

Thank you we appreciate you taking the time to leave a review.

5/5

Trustpilot

I was kept up to date about the sale…

I was kept up to date about the sale process and the staff were always willing to answer my questions.

Angell · 30 November 2021

Agent replied · 28 May 2023

Thank you very much for your five star review.

4/5

Trustpilot

Good service

Good service, friendly staff but problems occur when staff are off and the messages etc are not always picked up.

Stephen · 30 November 2021

Agent replied · 28 May 2023

Thank you Stephen for taking the time to leave us a positive and honest review. We will of course take your comments on board as we do strive to offer exceptional service. Thank you again!

5/5

Trustpilot

Very helpful staff during our house…

Very helpful staff during our house enquiries specially during the processing of the documents ,good communication .well recommended estate agent.

Daniel · 30 November 2021

Agent replied · 28 May 2023

Thanks Daniel for leaving a 5 star review for our offices. We really appreciate you taking the time to leave feedback and we are pleased to hear you were happy with the service provided.

5/5

Trustpilot

Staff at Oulsnam are helpful

Staff at Oulsnam are helpful, polite and go above and beyond to help you, at all levels.

Mrs · 20 August 2024

5/5

Trustpilot

We were the purchasers of an Oulsnam…

We were the purchasers of an Oulsnam property, however we found them very helpful and efficient and would recommend Oulsnam without hesitation.

Robert · 23 May 2024

5/5

Trustpilot

Easy and quick house sale in Droitwich

Easy and quick house sale from the Droitwich team who were always available with minimal fuss. Excellent service 👏

Jeremy · 22 November 2021

Agent replied · 28 May 2023

Thank you for your 5 star review. Your feedback is very much appreciated and we will ensure to pass your comments on to our Droitwich team.

5/5

Trustpilot

Absolutely outstanding from start to…

Absolutely outstanding from start to finish!! Was available at all times for any queries. Couldn’t recommend them enough!

Paulette · 21 December 2021

Agent replied · 28 May 2023

Thanks Paulette for leaving a 5 star review for our offices. We really appreciate you taking the time to leave feedback and we are pleased to hear you were happy with the service provided.

5/5

Trustpilot

Very Satisfied

I just completed my first home purchase and Lisa ( from Oulsnam Rubery office ) provided excellent service all the way through the process and was always available when needed. She was very professional and friendly. Great service, would highly recommend.

Florjana · 13 January 2023

5/5

Google

Great experience with Robert Oulsnam, will be using them to sell this property when the time comes. They were very friendly and profressional, excellent customer service and were great at keeping me in the loop with regards to the chain for my transaction. Lovely staff, would definitely recommend.

Jess · 24 March 2022

5/5

Trustpilot

Fantastic service

Fantastic service. Very efficient and professional. Regular updates and polite staff

Mary · 5 November 2024

5/5

Trustpilot

Very good communication and very…

Very good communication and very patient.

Harley · 10 April 2023

Agent replied · 28 May 2023

Thank you for your review.

5/5

Trustpilot

Ben Palfrey of Bearwood should get…

Ben Palfrey of Bearwood should get personally acknowledged for his tireless commitment to our customer journey.

Jacqueline · 12 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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