Trusted Agent profile Β· Bournemouth

Safestore Limited Bournemouth reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

277 reviews across 1 platform

518 Wallisdown Road, Bournemouth, BH11 8PT

Part of Safestore Limited, see every office.

Safestore Limited's office in Bournemouth, at 518 Wallisdown Road, is rated 4.8 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.8.

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4.8 / 5

277

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

The team are absolutely wonderful and went above and beyond to meet our needs. The facilities are excellent and we are very happy with them.

Wendy Β· 12 May 2024

Agent replied Β· 11 June 2024

We are thrilled to hear that you found our facility in Poole excellent and that you are very happy with them but also you found the team wonderful and that they went above and beyond to meet your needs. Thank you for your kind words and 5 stars.

5/5

Google

Professional, secure and well maintained storage facilities with friendly service and good first two month offers.

Mark Β· 8 October 2024

Agent replied Β· 22 October 2024

Dear Mark, Thank you so much for your wonderful review! We're thrilled to hear that you found our storage facilities to be professional, secure, and well-maintained. It's also great to know that you appreciated our friendly service and the initial offers. Your feedback means a lot to us, and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team

5/5

Google

Great store, staff are really helpful and good value for money You know your belongings are safe Highly recommend

Carol Β· 18 August 2024

Agent replied Β· 22 October 2024

Thanks, Carol! So glad you had a great experience with us. We really appreciate the kind words and are thrilled that you felt your belongings were safe. Your recommendation means a lot!

5/5

Google

Good service with secure locker. Friendly efficient check in and check out service.

William Β· 18 November 2024

Agent replied Β· 9 December 2024

Dear William, Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our service to be friendly and efficient, and that you felt secure with your locker. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future! Best regards, The Safestore Team

5/5

Google

Served by cecilla. Went in wanting a storage unit that day, couldn't be more helpful, showed us a couple different size units, put us near the loading bay, very friendly, very helpful 😊 …

Lauren Β· 15 October 2023

Agent replied Β· 11 June 2024

We are so pleased you had a positive experience during your visit to Pool and Cecilia looked after you. She is a very friendly and helpful lady and we thank you for your kind words and 5 stars.

5/5

Google

Very good service very hopeful stafffs & nice storage I would recommend them ..

A Β· 22 October 2024

Agent replied Β· 11 November 2024

Dear A Alisa, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service and staff helpful, and that you are satisfied with our storage facilities. Your recommendation means a lot to us. If you ever need anything in the future, please don't hesitate to reach out. Best regards, The Safestore Team

5/5

Google

Lovely staff at the facility in Poole, friendly, informative, helpful. Storage space just as described, clean, well lit and felt easy to pop in whenever necessary. Rate for first 8 weeks great and fortunately, that's all I needed.

Elke Β· 12 June 2023

Agent replied Β· 11 June 2024

We all love a bargain and that 50% discount for the first 8 weeks is always a fantastic deal. Very happy to hear you have a great experience at our Poole store and the staff looked after you well. Thank you for your review and rating.

5/5

Google

Very friendly helpful staff. Nothing was too much trouble. Given the opportunity to view several different units before making my choice. Highly recommend.

Helen Β· 21 May 2024

Agent replied Β· 11 June 2024

We are so pleased to hear that you found he staff both friendly and helpful and that nothing was too much trouble either. Great that you got to view different units before making the best choice. Thank you for taking time to leave your review for us.

5/5

Google

Very easy summer storage for students. Just tell them when you’re moving in & out and they’ll give you a competitive quote. Customer service was very friendly. Overall I’m very happy with my experience.

Cosmo Β· 15 September 2023

Agent replied Β· 11 June 2024

We are so pleased you feel happy regarding your experience at our Poole store. It is perfect for students and hopefully see you back next year.

5/5

Google

Excellent communication and all round service. Wonderful team, would fully recommend

Matthew Β· 18 November 2024

Agent replied Β· 9 December 2024

Dear Matthew, Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you had an excellent experience with our communication and service. Our team works hard to ensure our customers are satisfied, and it's wonderful to know that you would fully recommend us. If you ever need storage again, we would be more than happy to assist you. Best regards, The Safestore Team

5/5

Google

The staff at Poole safestore have been so helpful and friendly whilst helping me with my storage needs. I would highly recommend.

Samantha Β· 12 May 2024

Agent replied Β· 11 June 2024

Thank you for taking the time to leaving your kind words regarding our Poole store and our staff there. Much appreciated.

5/5

Google

Store assistant George at the Poole branch was very helpful and polite, always greets you with a smile πŸ™‚ …

Claire Β· 28 May 2024

Agent replied Β· 11 June 2024

Thank you for your kind words, especially regarding George as being relatively new to the business, this will give him a nice confidence boost, so thank you.

5/5

Google

A very good store, clean and well laid out. Polite helpful staff too.

Vic Β· 22 September 2024

Agent replied Β· 22 October 2024

Thanks, Vic! We're so glad you had a great experience at our store. Cleanliness and friendly staff are super important to us. We appreciate your feedback!

5/5

Google

Very good site, very proffesional staff. Cean, tidy and well kept. Would highly recomend

Ruby Β· 21 August 2024

Agent replied Β· 22 October 2024

Thanks, Ruby! We’re thrilled to hear you had a great experience. Our team works hard to keep everything clean and professional. We really appreciate your recommendation! 😊 …

5/5

Google

Very good service! Incredibly organised and lovely gentlemen!

Randzeka Β· 9 November 2024

Agent replied Β· 9 December 2024

Dear Randzeka, Thank you so much for your wonderful review! We're thrilled to hear that you found our service to be very good and our team to be incredibly organized and lovely. Your kind words mean a lot to us and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team

5/5

Google

Excellent service and accommodated my needs extremely well. Polite helpful staff

Pauline Β· 22 September 2024

Agent replied Β· 22 October 2024

Thanks, Pauline! We're so glad to hear you had a great experience with our team. Your kind words mean a lot!

5/5

Google

Amazing, we were in a real pickle needing storage at the last minute, which turned into needing more and they couldn’t have been more helpful. Really well priced too xx

Nicky Β· 20 March 2025

4/5

Google

Have been using the service from Safestore for sometime. The team there are great always very helpful and deliver a great service. They are great at ensuring the best deal is available.

Simon Β· 12 June 2023

Agent replied Β· 11 June 2024

Thank you for taking the time to leave your kind words and 5 star rating. The team at Poole always go that extra mile for their customers to ensure not only that their possessions are kept clean, dry and secure, but making sure they get the best deal that suits them.

5/5

Google

Excellent customer service from Tony and Pete today. Can highly recommend the place if you need storage space

Karin Β· 12 April 2024

Agent replied Β· 11 June 2024

Tony and Pete pride themselves on the customer service they give and sounds like you have the best experience of this. Thank you for choosing Poole for your storage, much appreciated.

5/5

Google

Pete and Ceci are very friendly and approachable. Sorted me out with a competitive quote for storage. Cheers!

Kevin Β· 12 April 2024

Agent replied Β· 11 June 2024

So pleased to hear that you have a competitive quote from our team in Poole. Pete and Ceci do love to go that extra mile to ensure happy customers, so thank you for taking the time to leave your kind words.

5/5

Google

Worked out of this stores for 3 years now just like to say thanks for your good service Cecilia and Luke have been exceptional πŸ‘ …

Lee Β· 15 October 2023

Agent replied Β· 11 June 2024

Thank you for using our storage facility in Poole for the last 3 years and we really hope you stay for at least another 3. Cecilia and Luke are a great team so we are so happy to hear your kind words.

5/5

Google

Very professional and helpful service. The staff is truly amazing. They call us with updates that we requested and make our lives easier. Would highly recommend.

Kasia Β· 12 April 2025

5/5

Google

Very professional and helpful from start to finish.

Krystyna Β· 22 September 2024

Agent replied Β· 22 October 2024

Dear Krystyna, Thank you so much for your wonderful review! We're thrilled to hear that you found our service professional and helpful throughout your experience. Your feedback is greatly appreciated and motivates our team to continue providing top-notch service. If you ever need storage again, we would be delighted to assist you. Best regards, The Safestore Team

5/5

Google

Super helpful staff who always go above and beyond to get you a good deal.

Edward Β· 21 May 2024

Agent replied Β· 11 June 2024

They do love to keep their customers happy with the best deals around for storage and certainly sounds like they achieved this with you, so thank you kindly for leaving your review for the team there.

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