Trusted Agent profile · Bournemouth

Safestore Limited Bournemouth reviews

4.8

★★★★★ Excellent

277 reviews across 1 platform

518 Wallisdown Road, Bournemouth, BH11 8PT

Safestore Limited's office in Bournemouth, at 518 Wallisdown Road, is rated 4.8 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.8.

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4.8 / 5

277

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

Amazing company, wonderful helpful staff, unit was clean and plenty of ventilation. Would highly recommend

Emily · 12 May 2024

Agent replied · 11 June 2024

So pleased that you found our company wonderful and our staff helpful. Thank you for taking the time to leave a review and 5 stars for us.

5/5

Google

Tyler and zac were great

Stephen · 28 October 2024

Agent replied · 11 November 2024

Hi Stephen, Thank you so much for your 5-star review! We're thrilled to hear that Tyler and Zac provided you with great service. We'll be sure to pass along your kind words to them. If you need anything else, don't hesitate to reach out. Best regards, The Safestore Team

5/5

Google

Good clean place and safe.

Ashen · 21 October 2024

Agent replied · 11 November 2024

Dear Ashen, Thank you so much for your positive review! We're delighted to hear that you found our facility clean and safe. Your feedback is greatly appreciated and we look forward to continuing to meet your storage needs. Best regards, The Safestore Team

5/5

Google

Well organised storage place , clean and simple process

Red · 18 August 2024

Agent replied · 25 August 2024

Thanks, Red Luciee! We're so glad you found our storage place clean and easy to use. Your feedback means a lot to us!

5/5

Google

I had no problems with SafeStore. As a solution to my living arrangements, they were straight forward and very helpful.

Him · 13 January 2024

Agent replied · 11 June 2024

So happy to hear that you had no problems and everything was straight forward and staff helpful. Thank you for your review and rating. Much appreciated.

4/5

Google

Three very polite helpful employees Peter from working sesameand another one Whose name I don't know

Michael · 13 March 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave our Poole store a review. Pete and his team are lovely and will always be as polite and helpful as possible.

5/5

Google

Very helpful and friendly,

Jane · 8 October 2024

Agent replied · 22 October 2024

Hi Jane, Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you found our team helpful and friendly. Your feedback means a lot to us and motivates us to keep providing excellent service. If you ever need anything in the future, don't hesitate to reach out. Best regards, The Safestore Team

5/5

Google

The staff members are super friendly and helpful they explain everything to you and show you to your unit, they offer the best price in the area!

Cadii · 12 June 2023

Agent replied · 11 June 2024

They are a friendly bunch down in Poole and do love to help their customers as best they can. We also love giving the best deals, so even if a competitor is cheaper, we will make sure you dont pay more than you have to. Thank you for your rating and review. Much appreciated.

5/5

Google

A very friendly and helpful service. I would definitely highly recommend them.

Martin · 21 May 2024

Agent replied · 11 June 2024

So pleased to hear that you have a friendly and helpful service from our team at Poole. Thank you for taking time out to leave your review and rating for them.

5/5

Google

Simple, straightforward and easy to deal with

Jerry · 26 July 2024

Agent replied · 25 August 2024

Hey Jerry! Thanks for the awesome review! We're glad to hear that you found our self storage service to be simple, straightforward and easy to deal with. We appreciate your feedback and hope to see you again soon!

5/5

Google

Amazing service above and beyond .. Paul and work wifey .. thank you !!

Ronnie · 13 March 2024

Agent replied · 11 June 2024

The Poole team will always go above and beyond for their customers and sounds like you experienced this personally. Thank you kindly for leaving your review. Much appreciated.

5/5

Google

Always efficient and happy. A credit to the company.

Mike · 4 June 2024

Agent replied · 25 August 2024

Thank you for your positive review! We’re delighted to hear that you found our service to be always efficient and our team to be happy. Your kind words are a credit to our efforts. We look forward to serving you again in the future.

5/5

Google

Great customer service!! - Best price, and super easy and convenient. Would defiantly use again if I needed storage in the future.

Zoe · 16 August 2023

Agent replied · 11 June 2024

Thank you for your kind words regarding our Poole storage facility. They do love to give the best service to their customers and we would love to see you again if you need storage in the future.

5/5

Google

Friendly staff, even stack up my boxes neatly

Graham · 12 May 2024

Agent replied · 11 June 2024

They do love to stack boxes at Poole and they are definitely very friendly as well, so thank you for taking the time to leave your review and rating for us.

5/5

Google

Excellent price for a great sized locker. Staff were extremely helpful.

Sue · 13 March 2024

Agent replied · 11 June 2024

We do love to give the best price to our favourite customers, well, all customers if we are able to. Thank you for taking the time to leave your review and 5 star rating. Very much appreciated.

5/5

Google

Really positive experience so far. Very clear and prompt responses via email and phone from the beginning. I then popped down after work the day (a Friday) before my booking was due to begin to sort out the paperwork etc. Used a large amount of Tesco Clubcard vouchers (triple the value) and was still allowed to benefit from the half price first 8 weeks as a new customer. Joe on reception was friendly, explained things really clearly and I was even given a slightly bigger unit than the one I was paying for. Was able to move in some items there and then and found my unit to be very close to the loading bay and really easy to access & use. Have been back 3 times since over the last couple of days & it's always been a quiet & pleasant experience. Didn't intend to have to have storage but was needed to facilitate a delayed house purchase. Whilst this situation was a pain, the experience at Safestore (Wallisdown) thus far has been as smooth and painless as I could have possibly imagined!

Andy · 13 June 2017

5/5

Google

Very helpful and so far very satisfactory.

Carole · 21 May 2024

Agent replied · 11 June 2024

So pleased to hear that you found our staff helpful and you were very satisfied with the service provided.

5/5

Google

Fast service. Friendly staff. Cici (spelling?!?) was very helpful.

Rikki · 12 April 2024

Agent replied · 11 June 2024

Thank you for taking the trouble to leave your kind words. Cece wont mind you spelling her name with i's at all. Pleased to hear your found the staff friendly and the service fast.

5/5

Google

Amazing service needed a lock up at short notice. Staff were lovely and polite. Exactly what I needed

Ali · 15 September 2023

Agent replied · 11 June 2024

We are so pleased you found the service amazing whilst at our Poole storage facility and that you found the staff bother lovely and polite. Hopefully see you again one day in the future if you need storage again?

5/5

Google

Safestore have been a really great service to use they are very helpful thankyou to all the staff. Regards carol Hall

Carol · 12 June 2023

Agent replied · 11 June 2024

Thank you Carol for taking the time to leave your kind words and your 5 star rating. Been great to have you with us.

5/5

Google

Very helpful staff, great prices! Nice new containers.

Shaun · 12 April 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave your kind words regarding our staff and prices. Got to love a new container :)

5/5

Google

Freindly helpful and very efficient.. Accommodated everything I needed.. I wanted an easy stress free time as everyone needs when there moving home... Thank you guys.. Made every thing very simple...

Andy · 12 June 2022

Agent replied · 11 June 2024

Stress free and easy is what we love to provide our customers as we all know, moving home is never an easy task and if we can take a little bit of stress away, things are always that little bit smoother and easier to deal with.

5/5

Google

Aa1 great cheers for ya help

David · 12 May 2024

Agent replied · 11 June 2024

Thank you for choosing our Poole store for your storage needs.

5/5

Google

Overall very good service throughout

Will · 10 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Safestore Limited's Google reviews
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