Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing company, wonderful helpful staff, unit was clean and plenty of ventilation. Would highly recommend
Emily · 12 May 2024
Agent replied · 11 June 2024
So pleased that you found our company wonderful and our staff helpful. Thank you for taking the time to leave a review and 5 stars for us.
★★★★★ 5/5
GoogleTyler and zac were great
Stephen · 28 October 2024
Agent replied · 11 November 2024
Hi Stephen,
Thank you so much for your 5-star review! We're thrilled to hear that Tyler and Zac provided you with great service. We'll be sure to pass along your kind words to them. If you need anything else, don't hesitate to reach out.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleGood clean place and safe.
Ashen · 21 October 2024
Agent replied · 11 November 2024
Dear Ashen,
Thank you so much for your positive review! We're delighted to hear that you found our facility clean and safe. Your feedback is greatly appreciated and we look forward to continuing to meet your storage needs.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleWell organised storage place , clean and simple process
Red · 18 August 2024
Agent replied · 25 August 2024
Thanks, Red Luciee! We're so glad you found our storage place clean and easy to use. Your feedback means a lot to us!
★★★★★ 5/5
GoogleI had no problems with SafeStore. As a solution to my living arrangements, they were straight forward and very helpful.
Him · 13 January 2024
Agent replied · 11 June 2024
So happy to hear that you had no problems and everything was straight forward and staff helpful. Thank you for your review and rating. Much appreciated.
★★★★★ 4/5
GoogleThree very polite helpful employees Peter from working sesameand another one Whose name I don't know
Michael · 13 March 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave our Poole store a review. Pete and his team are lovely and will always be as polite and helpful as possible.
★★★★★ 5/5
GoogleVery helpful and friendly,
Jane · 8 October 2024
Agent replied · 22 October 2024
Hi Jane,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you found our team helpful and friendly. Your feedback means a lot to us and motivates us to keep providing excellent service. If you ever need anything in the future, don't hesitate to reach out.
Best regards,
The Safestore Team
★★★★★ 5/5
GoogleThe staff members are super friendly and helpful they explain everything to you and show you to your unit, they offer the best price in the area!
Cadii · 12 June 2023
Agent replied · 11 June 2024
They are a friendly bunch down in Poole and do love to help their customers as best they can. We also love giving the best deals, so even if a competitor is cheaper, we will make sure you dont pay more than you have to. Thank you for your rating and review. Much appreciated.
★★★★★ 5/5
GoogleA very friendly and helpful service. I would definitely highly recommend them.
Martin · 21 May 2024
Agent replied · 11 June 2024
So pleased to hear that you have a friendly and helpful service from our team at Poole. Thank you for taking time out to leave your review and rating for them.
★★★★★ 5/5
GoogleSimple, straightforward and easy to deal with
Jerry · 26 July 2024
Agent replied · 25 August 2024
Hey Jerry! Thanks for the awesome review! We're glad to hear that you found our self storage service to be simple, straightforward and easy to deal with. We appreciate your feedback and hope to see you again soon!
★★★★★ 5/5
GoogleAmazing service above and beyond .. Paul and work wifey .. thank you !!
Ronnie · 13 March 2024
Agent replied · 11 June 2024
The Poole team will always go above and beyond for their customers and sounds like you experienced this personally. Thank you kindly for leaving your review. Much appreciated.
★★★★★ 5/5
GoogleAlways efficient and happy.
A credit to the company.
Mike · 4 June 2024
Agent replied · 25 August 2024
Thank you for your positive review! We’re delighted to hear that you found our service to be always efficient and our team to be happy. Your kind words are a credit to our efforts. We look forward to serving you again in the future.
★★★★★ 5/5
GoogleGreat customer service!! - Best price, and super easy and convenient. Would defiantly use again if I needed storage in the future.
Zoe · 16 August 2023
Agent replied · 11 June 2024
Thank you for your kind words regarding our Poole storage facility. They do love to give the best service to their customers and we would love to see you again if you need storage in the future.
★★★★★ 5/5
GoogleFriendly staff, even stack up my boxes neatly
Graham · 12 May 2024
Agent replied · 11 June 2024
They do love to stack boxes at Poole and they are definitely very friendly as well, so thank you for taking the time to leave your review and rating for us.
★★★★★ 5/5
GoogleExcellent price for a great sized locker. Staff were extremely helpful.
Sue · 13 March 2024
Agent replied · 11 June 2024
We do love to give the best price to our favourite customers, well, all customers if we are able to. Thank you for taking the time to leave your review and 5 star rating. Very much appreciated.
★★★★★ 5/5
GoogleReally positive experience so far. Very clear and prompt responses via email and phone from the beginning. I then popped down after work the day (a Friday) before my booking was due to begin to sort out the paperwork etc. Used a large amount of Tesco Clubcard vouchers (triple the value) and was still allowed to benefit from the half price first 8 weeks as a new customer. Joe on reception was friendly, explained things really clearly and I was even given a slightly bigger unit than the one I was paying for. Was able to move in some items there and then and found my unit to be very close to the loading bay and really easy to access & use. Have been back 3 times since over the last couple of days & it's always been a quiet & pleasant experience. Didn't intend to have to have storage but was needed to facilitate a delayed house purchase. Whilst this situation was a pain, the experience at Safestore (Wallisdown) thus far has been as smooth and painless as I could have possibly imagined!
Andy · 13 June 2017
★★★★★ 5/5
GoogleVery helpful and so far very satisfactory.
Carole · 21 May 2024
Agent replied · 11 June 2024
So pleased to hear that you found our staff helpful and you were very satisfied with the service provided.
★★★★★ 5/5
GoogleFast service. Friendly staff. Cici (spelling?!?) was very helpful.
Rikki · 12 April 2024
Agent replied · 11 June 2024
Thank you for taking the trouble to leave your kind words. Cece wont mind you spelling her name with i's at all. Pleased to hear your found the staff friendly and the service fast.
★★★★★ 5/5
GoogleAmazing service needed a lock up at short notice. Staff were lovely and polite. Exactly what I needed
Ali · 15 September 2023
Agent replied · 11 June 2024
We are so pleased you found the service amazing whilst at our Poole storage facility and that you found the staff bother lovely and polite. Hopefully see you again one day in the future if you need storage again?
★★★★★ 5/5
GoogleSafestore have been a really great service to use they are very helpful thankyou to all the staff.
Regards carol Hall
Carol · 12 June 2023
Agent replied · 11 June 2024
Thank you Carol for taking the time to leave your kind words and your 5 star rating. Been great to have you with us.
★★★★★ 5/5
GoogleVery helpful staff, great prices! Nice new containers.
Shaun · 12 April 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave your kind words regarding our staff and prices. Got to love a new container :)
★★★★★ 5/5
GoogleFreindly helpful and very efficient..
Accommodated everything I needed..
I wanted an easy stress free time as everyone needs when there moving home...
Thank you guys..
Made every thing very simple...
Andy · 12 June 2022
Agent replied · 11 June 2024
Stress free and easy is what we love to provide our customers as we all know, moving home is never an easy task and if we can take a little bit of stress away, things are always that little bit smoother and easier to deal with.
★★★★★ 5/5
GoogleAa1 great cheers for ya help
David · 12 May 2024
Agent replied · 11 June 2024
Thank you for choosing our Poole store for your storage needs.
★★★★★ 5/5
GoogleOverall very good service throughout
Will · 10 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.