5/5
GoogleWhat a superb letting agency. Attentive and punctual. Darren the maintenace manager is my hero. Hes so dreamy.
Trusted Agent profile · Bournemouth
Roberts Bournemouth reviews
★★★★★
329 reviews across 2 platforms
158 Charminster Road, Bournemouth, BH8 8UU
Roberts's office in Bournemouth, at 158 Charminster Road, is rated 3.9 out of 5 across 329 reviews on two platforms, including 319 Google reviews rated 4.0.
Reviews
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
Google4/5
Google“Have just renewed my Tenancy through Roberts, again! Staff have always been helpful and friendly. Thanks to all concerned.”
1/5
GoogleCalled about an inquiry and was hung up on by an extremely rude staff member. Watch out!
5/5
GoogleI had a great experience balanced professional and happy to negotiate on my behalf. Thanks very much Giuseppe
1/5
GooglePoor communication, never return/ pick up calls, dismiss serious problems, and and poor customer care
5/5
GoogleGreat comsPositiveQuality, Professionalism, Value
5/5
GoogleLots of flats on offer, great customer service, thanks for business
1/5
GoogleVery rude and never get anything done!
1/5
FacebookPay back deposits on time
5/5
GoogleExcellent service
Agent replied · 17 April 2026
Many thanks.
1/5
GoogleThere are fees in everything
5/5
GoogleProfessional and friendly service.
5/5
GoogleRating only, no written review.
Agent replied · 8 November 2024
Thanks for your kind review.
5/5
Google🏡🛠🇸🇰🇵🇱👍🤘 …
Agent replied · 11 June 2024
🙏🏼💛🖤😀 …
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thanks, Fathima, for your kind review.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Many thanks, Tunde. Glad we could assist.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Many thanks for your kind review.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you, Craig. It has been a pleasure dealing with you.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you! It was a pleasure dealing with you.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Marian, I note from our records that you have been a tenant of ours for nearly 10 years now and so I wondered if you could contact me at andrewdawson@robertsproperty.co.uk to see what has prompted this poor review, please?
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Conor, I see this is the second time you have reviewed us in the last 12 months, the first time being when you left the property in the summer of 2020. I see that you haven't left specifics of your grievances, which confuses me a bit as I see from our records we have a number of emails from you thanking my staff for their assistance and swift responses to issues you raised during your time with us. Maybe you could email me directly at andrewdawson@robertsproperty.co.uk with some further information?
3/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Mike, thanks for the review. Could you please elaborate on what you found lacking in our service as I can't see from my records where you have been a customer of ours? Please email me at andrewdawson@robertsproperty.co.uk if you'd prefer. Many thanks.
3/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Norbert, I see that you weren't completely satisfied with the service from Roberts although you've not expanded upon why? Perhaps you could email me at andrewdawson@robertsproperty.co.uk with further details please?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Roberts Bournemouth
How many reviews does Roberts Bournemouth have?
Roberts's Bournemouth office has 329 reviews across two platforms: 319 on Google, 10 on Facebook.
What is Roberts Bournemouth's rating?
Roberts Bournemouth is rated 3.9 out of 5 across all 329 reviews, and 4.0 out of 5 on Google from 319 reviews.
Where is Roberts's Bournemouth office?
Roberts Bournemouth, 158 Charminster Road, Bournemouth, BH8 8UU.
