Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePassionate and honest estate agent , a rarity in Bournemouth when it comes to rentals , very clear with information , flexible and fast acting , Branch Manager Matt couldn't do enough for me . A perfect balance of Professionalism and Friendliness.
Hoping for the same at the end of my tenancy
Aj · 13 June 2018
★★★★★ 5/5
GoogleMatt & Amanda have been great chasing things up for me
Linda · 5 June 2024
★★★★★ 1/5
GoogleAccused me of not paying rent and shouted down the phone at me until I said I had a witness that was with me when I did hand in then rent. Then acknowledged they had taken the money, but they had forgotten to receipt it. - Very poor and unprofessional. Would not recommend.
Denzel · 14 June 2015
★★★★★ 5/5
GoogleVery professional, fast and efficient. Did what they promised, called back when they said they would.
Richard · 13 June 2018
Agent replied · 11 June 2024
Thank you Richard, we hope you enjoy your fantastic new flat and the little gifts left by the owner went to good use. We hope we can help you again in the future
★★★★★ 2/5
GoogleStudents please avoid! Our house was overcharged on our deposit for things that were never originally in the house and we are still disputing this. Staff are friendly but have not been useful at the end of our contract. There are much better estate agents in Bournemouth.
Brad · 13 June 2018
★★★★★ 5/5
GoogleJust sold a flat through Christopher Shaw and cannot praise them enough. Sold the flat very quickly with their help, they ensured the process was seamless. Coordinating with solicitors on both sides for us, ending in a completion that suited both parties. Would definitely use them again.
G · 13 June 2017
★★★★★ 5/5
GoogleI have been renting properties in Bournemouth through letting agencies for about 10 years and I can honestly say that I have had the best treatment from Christopher Shaw so far. They are a very welcoming agency with very efficient staff. I am very impressed!
Camilla · 13 June 2017
★★★★★ 5/5
GoogleGreat service & highly recommended. Chris & the team helped me with securing a prompt sale of my flat in Southbourne where their competitors had failed for 2 years prior! Extremely professional, friendly and helpful throughout. A real pleasure to deal with.
Adam · 13 June 2018
★★★★★ 5/5
GoogleReceived a fantastic service from the team at Christopher Shaw in searching for our first house. The advice and assistance provided was over and above what i was expecting, and will aim to use them again in the future when needed.
Edward · 13 June 2018
★★★★★ 5/5
GoogleVery nice and professional, they worked really fast and they show the flats as they really are, because we had bad experiences with other agencies. This one is really nice, 100% recomenable
Isabel · 13 June 2018
★★★★★ 5/5
Googlegreat service, very helpful helping us move into our new flat. when picking keys up got a free welcoming hamper . best letting agents me and my partner have used
Luke · 13 June 2018
★★★★★ 5/5
GoogleMatt at Christopher Shaw handled the letting of my property in a friendly but completely professional way. Communication was great.
Great guys to deal with. Will definitely use them again.
Many thanks
Andy · 14 June 2014
★★★★★ 5/5
GoogleI’ve rented through 3-4 different agencies over several years and Christopher Shaw are definitely one of the best out there. Reliable and friendly team, always helpful.. thanks guys.
Kieran · 13 June 2018
★★★★★ 5/5
GoogleChristopher Shaw estate agents is made up of one of the nicest and friendliest teams around. With expert knowledge on top, you know you're in safe hands.
Damian · 11 June 2018
★★★★★ 5/5
GoogleRecently used Christopher Shaw for rental and sales. Best company I've ever gone too, outstanding service. Would highly recommend and use again.
Marc · 13 June 2017
★★★★★ 1/5
GoogleVery poor company expoiting people during the lockdown, I would avoid if I was you
Grant · 12 June 2020
★★★★★ 1/5
GoogleRating only, no written review.
Mariana · 16 November 2025
Agent replied · 16 April 2026
Hi Mariana
Sorry to hear of your experience. Perhaps you can email hello@mrktexperts.co.uk so understand what the issue was and to see if we can put it right?
Thanks
★★★★★ 5/5
GoogleChristopher Shaw gives an excellent service.
Nice people who works pretty fast, its the best agency we met.
Fonsi · 13 June 2018
★★★★★ 5/5
GoogleRating only, no written review.
Amin · 10 November 2025
Agent replied · 12 November 2025
Thanks for your feedback Amin!
MRKT Property Experts
★★★★★ 5/5
GoogleRating only, no written review.
Mauricio · 6 November 2025
Agent replied · 12 November 2025
Hi Mauricio
Thanks for your review - we hope that you are happy in your new home!
Best regards
MRKT Property Experts
★★★★★ 1/5
GoogleRating only, no written review.
Catalin · 5 November 2025
Agent replied · 12 November 2025
Hi Catalin
Sorry to hear of your experience. I understand it may be related to a deposit dispute for which their are formal steps to follow with the appropriate body if an agreement cannot be reached.
Thanks
★★★★★ 5/5
GoogleExcellent - Mike Boon in particular was prompt in responding and acted professionally at all times
Scott · 13 June 2016
★★★★★ 1/5
GoogleRating only, no written review.
Emma · 16 August 2025
Agent replied · 16 April 2026
Hi Emma
Sorry to hear of your experience. Perhaps you can email hello@mrktexperts.co.uk to understand what the issue was and to see if we can put it right?
Thanks
★★★★★ 1/5
GoogleRude and unprofessional
Peter · 13 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.