MRKT Property Experts Bournemouth reviews

★★★★★ 4/5

Google

I would like to say a big thank you to Lloyd for his excellent service given to find a tenant for me. We have used Lloyd on a number of times and he never lets us down. Lloyd kept me updated throughout the process from arranged viewings, feedback given, both positive and negative and after a week or so a couple satisfied our requirements and theirs. Also a big thank you to the rest of the team including Matt and James for their excellent customer service when Lloyd was not free. many thanks.

Dave · 13 June 2019

★★★★★ 5/5

Google

It was a beautiful experience to work with Lloyd, we choose this agency from many others because they are professionals but friendly in the same time. He found us the perfect flat, as per our request, they assist us for all the procedure ans support us when we need to move in this town. The last thing that we never expect it was the beautiful gift box we received from them for the new house. Small things means a lot for some of us. We will always recommend this agency with wonderful people, true professionals. Thank you Lloyd, thank you Christopher Shaw team ! Adriana and Sandu

Sandu · 13 June 2019

★★★★★ 5/5

Google

Our experience working with Christopher Shaw was First-Class! We would highly recommend Christopher Shaw, our experience working with Matt Dilkes who heads up the Lettings Division was Excellent, very diligent, professional, honest and down to earth. We really felt Matt went the extra mile in terms of working with us to ensure we found the perfect house and Matt was instrumental in terms of liaising on our behalf with the Landlord so our requirements were met at the outset of the tenancy. Also the online process to complete the paperwork was simple and efficient making the complete experience stress free! We also received a moving-in box of useful goodies with all those little bits you need on the “move-in day” when you can’t find anything, it was a nice touch and really helpful! Thank you guys for everything, Nikki & Kev

Nikki · 13 June 2018

★★★★★ 5/5

Google

My journey with Chistopher Shaw has been a really good experience as I engaged them to market and sell my flat in Westbourne. They were proactive in their marketing approach and always managed to attract qualified viewings on the property. The team have been exceptional, professional and very communicative throughout. I would highly recommend their services and would definately work with them again.PositiveResponsiveness, Professionalism, Value

Melina · 12 June 2022

★★★★★ 5/5

Google

Very positive experience renting a flat through Christopher Shaw. Lauren was incredibly helpful throughout the whole process, and even during the uncertainties of Covid and lockdown, she kept me updated at all stages. I'm now settled into a lovely flat in Bournemouth (with a sea view!), and Christopher Shaw will definitely be my first port of call when I'm next looking for somewhere to live in this area.PositiveResponsiveness, Quality, Professionalism

Lorna · 12 June 2021

★★★★★ 5/5

Google

Our house view was welcoming, quick and on point. Matt showed around the property and was very helpful with all our questions from the first day to till date. We would highly recommend Christopher Shaw to our friends and colleagues. Payment was made easy and straight forward. Their service is at high standards. Good welcome gift box for us on the day of move in. We are very impressed and best Estate agents we've seen.

Lokesh · 13 June 2019

★★★★★ 5/5

Google

Very happy with the fast response there I have from Tim Bond and how fast the carpet in the living room have been replaced by a very professional theme. Thanks!

Dragomir · 16 February 2026

★★★★★ 5/5

Google

I feel the need to share this and I hope it may be helpful to others. I’ve dealt with Christopher Shaw twice and I don’t have a bad word to say about them. Lloyd and especially Matt are two gentlemen who I recommend to deal with as they seemed to me to be genuine and trustworthy which I find are traits that are rare to come across.

Alex · 12 June 2020

★★★★★ 1/5

Google

I was a final year student at bournemouth university and I was very disappointed to be with this agency. expect to get rinsed with the deposit as they use the most expensive company possible. standard cleaning fee was 4 times more expensive …

Joshua · 16 September 2025

★★★★★ 1/5

Google

Worst Property service ever. They are running this agency so they can get a place to sleep in the day time. How many times you try to call them, they won't attend your calls, they won't call you back also. Trying to reach them to enquire about a property for past one month. No one is picking the call, no one is calling back or responding to my emails. Still the property is listed in Rightmove.

Sivapunnaivanam · 7 June 2024

★★★★★ 5/5

Google

Out relationship with James & the team has been excellent which includes letting & selling . Now we have sold the sad note is that correspondence will cease..

Jennifer · 16 January 2026

★★★★★ 5/5

Google

I recently had new carpets fitted and Tim from Maintenance did a great job arranging it all. He was polite, professional, and communicated clearly, keeping me updated from start to finish.

C · 16 December 2025

★★★★★ 5/5

Google

Just wanted to leave you guys a well deserved 5* review for great work you do! Such a friendly and helpful team our renting process could not be more perfect and smooth! Thanks again xx

Iryna · 7 November 2025

★★★★★ 5/5

Google

Fantastic help From Mike.Even though we were delayed with our purchase Mike and the team helped us by being honest reliable and communicative. I cannot give enough stars to say how good our experience was as they provided us with the attention you need to give you the confidence to purchase.Thank you for all of your efforts..and now we are living in our dream home!!

Patric · 13 June 2019

★★★★★ 5/5

Google

Flawless service! Accommodated extremely last minute viewing request at the weekend with no complaints. The whole process was seamless and I would not hesitate in recommending Lauren and the team to others. Excellent work Lauren Thank you!

Neil · 17 July 2023

★★★★★ 5/5

Google

Really nice to work with, issues with the property are dealt with in a timely manner, and overall contact have been professional and pleasent. Worked with Lauren towards the end of the tenancy, again the interaction was great!

Richard · 12 June 2023

★★★★★ 5/5

Google

We worked with Matt Dilkes for our new apartment, entire experience was very seamless and professional. Matt helped us throughtout the process, from starting till the end and it was great working with him. Thanks again!

Vaibhav · 12 June 2023

★★★★★ 5/5

Google

I was renting and later sold my flat with Christopher Shaw and his team's help. I had no problem finding a great tenant and buyer. My Property was very well managed, and if there were any issues, they were rectified immediately. The customer service and especially, Amanda Shaw were always amazing!PositiveResponsiveness, Professionalism

Nargilya · 12 June 2021

★★★★★ 4/5

Google

Finding a good place to rent on a very tight timeframe, from a distance, and during a pandemic could have been a much more challenging experience - but Lauren at Christopher Shaw was a huge help: professional, friendly, flexible and made the process really smooth and swift. Thank you!PositiveResponsiveness, Professionalism

Matt · 12 June 2021

★★★★★ 5/5

Google

We work alongside Christopher Shaw and have seen first hand the amount of hard work the staff will put in, in order get the best result for their clients. I would wholeheartedly recommend Christopher Shaw and Mike in particular. They are a credit to the industry and we look forward to continuing to work alongside them

Dan · 13 June 2019

★★★★★ 5/5

Google

I recently rented an apartment through Christopher Shaw for my parents and from the start to finish of the tenancy they were fantastic. Always professional, responsive and very helpful. The whole team were a real pleasure to deal with, in particular Matt Dilkes and Olivia Woodall. I highly recommend their rental services in the Bournemouth area.

Nadia · 13 June 2019

★★★★★ 5/5

Google

I have a wonderful experience with MRKT property Experts! Special thanks to Ms.Lauren for her continuous support throughout my processing!

Jeena · 16 December 2025

★★★★★ 1/5

Google

Was just supposed to have a viewing with this company, after waiting outside the house for 15 minutes in -1 degrees, we finally got through to them on the phone, only to find out that they had let the property yesterday! They seem to claim they called us yesterday but when they told us who they called, it was no one in our group. As mistakes happen, we expected them to be very apologetic but found they were completely non empathetic. Not happy and will not be using this company again.

Imogen · 12 June 2023

★★★★★ 5/5

Google

Happy tenants, happy landlord. First experience as a landlord. The team at MRKT have been great for insight and advice on how to get the property ready for potential tenants. Great listing, quickly found good tenants and carried out all the necessary background checks for our assurance. Always felt in safe hands, our tenants seem very happy - a perfect match.

Ryan · 25 July 2024