Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend Martin & Co. They assisted me professionally throughout the process. They kept me informed about each stage and all the other necessary updates. The process was completed according to my timeline - which was great! Thank you.
Cla · 5 June 2019
Agent replied
Dear Ms Solomon, We thank you for your kind words. We are grateful you took the time to leave this great review for us. We are really fortunate to having you as our client. Kind regards, Martin and Co Bournemouth Team.
★★★★★ 5/5
GoogleVery professional and helpfull service from Kiran Day.
Nice and very polite young men would recommend him and the company not a first time they helped us.
Keep up the good work.PositiveResponsiveness, Professionalism
Balazs · 8 June 2021
Agent replied · 7 June 2024
Dear Balazs, thank you for your excellent review. We appreciate the opportunity to working with you. We're sure that your kinds words for Kieran will help him ascertain higher level of service to our clients. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleI’m with this agency for over 2 years now and I’m really happy with their service. Really no complaints so far , really supportive and professional. I highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
Cristi · 6 June 2021
Agent replied · 5 June 2024
Dear Cristi, We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleGreat for hassle free letting in Bournemouth.
Max · 10 January 2024
Agent replied · 8 February 2025
We are so pleased to hear that you had a positive experience with our team, and that we were able to support you in finding the right solution. We appreciate your kind words and look forward to continuing to work with you in the future. Kind regards, Martin and Co Bournemouth team.
★★★★★ 5/5
GoogleVery professional and they are looking after they customers.
They respect tenants and are always very helpful with them
We rented a house and they provided us also with a gift box
Firefly · 26 May 2021
Agent replied
Dear client, we are really thrilled that you are happy with our services. We are grateful for your wonderful review and for helping us in promoting our business. Thank you for giving us the chance to help you move in your new home! Kind regards, Martin and Co Bournemouth team.
★★★★★ 1/5
TrustpilotRepair taken two and half month
Repair taken two and half month! When could of been done in 2 week. Didn’t know what was going on the whole time had to keep phoning instead of them phoning me. Not very good at communicating with people.
Miss · 1 November 2018
Agent replied
Dear Miss Chantelle, As explained to Mr Shirley as well, We would like to extend our sincere apologies regarding the recent issues with the property you are currently renting. We at Martin & Co Bournemouth are under new management and since the take over we have gone through an incredible transformation. We are working really hard to improve our services. Our new property management team is a smart and dedicated team who have been in contact with you and resolved the problem. We installed a shower curtain and pole because the shower screen was causing the leak which after exhaustive testing was not evident as being the problem hence why the delays. We pride ourselves on responding rapidly to all calls and upon checking our computerised fault logging system we reacted to the issues well within out time limits. The humidity problem was created by the lack of ventilation in airing the rooms correctly and was unrelated to the leak. We would appreciate the opportunity to discuss this further with you should you wish, we invite you to come to our offices to meet our general manager Mr Philip. Kind regards, Martin&Co Bournemouth Team.
★★★★★ 5/5
GoogleVery professional and helpfull service from Kiran Day. Nice and very polite young men would recommend him and the company not a first time they helped us. Keep up the good work.
Balazs · 30 March 2021
Agent replied
Dear Balazs, thank you for your excellent review. We appreciate the opportunity to working with you. We're sure that your kinds words for Kieran will help him ascertain higher level of service to our clients. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 1/5
GoogleBEWARE!!! they will not look after you once you move in i.e making sure faults are fixed and the worst is AT THE END OF TENANCY THEY WILL COLLUDE WITH THE LANDLORD TO TAKE ALL YOUR DEPOSIT.
Ekene · 29 July 2019
Agent replied
Dear Ekene, We would like to hear from you again. We really hope that you will give us a 2nd chance. We are here to help you. MartinCo Bournemouth New Team
★★★★★ 5/5
TrustpilotFantastic Service
Greatest service that we came across so far. The whole team has been very welcoming and easy to deal with. Everything runs smoothly and was arranged faster than we expected. We will definitely recommend this letting agency.
Kharry · 31 May 2019
Agent replied
Dear Carina, We are grateful to have you both as clients. We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. We are here for you anytime. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
TrustpilotFantastic Service
Greatest service that we came across so far. The whole team has been very welcoming and easy to deal with. Everything runs smoothly and was arranged faster than we expected. We will definitely recommend this letting agency.
Kharry · 31 May 2019
Agent replied · 4 June 2023
Dear Carina, We are grateful to have you both as clients. We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. We are here for you anytime. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
Googleexcellent service with special mention of Jolene who deals with any problems very promptly
Gillian · 14 February 2025
★★★★★ 5/5
GoogleWe've been renting a flat through Martin & Co for over a year now. The team is very responsive, professional and helpful, especially the owners who are genuinely nice people. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Joanna · 26 June 2020
Agent replied · 26 June 2024
Dear Joanna, We thank you for your inspiring feedback. We really appreciate you taking the time out to share your experience with us. We pride ourselves in providing you with the best service possible, Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleThe lettings and sales team are very efficient in their prrspective lines of work. The property managers are extremely good at managing our properties. Would recommend!! 100% the best estate agency in the UK !!
Alex · 24 February 2020
Agent replied
Dear Alex, Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us ! Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleMy wife and I were very well taken care of. All of them are very attentive and helpful. And the best, they have an attendant who speaks in Portuguese, which makes the whole process much easier. Thanks
Caio · 31 March 2019
Agent replied
Dear Caio, Thank you for your kind words. Obrigado. MartincoBournemouth Team
★★★★★ 5/5
Trustpilot100% confidence in our property manager.
Our property manager is professional and extremely well informed. Zoe gives us great advice and acts on any problems or deadlines immediately. She gives me the greatest confidence that my properties are in the best possible hands.
Tiffany · 11 January 2024
★★★★★ 5/5
GoogleThe people that work at Martin and Co are very eager to help and welcoming. It's the best agency that I have ever had. Zyta
Aldona · 30 March 2022
Agent replied
Thank you Zyta for the awesome review - we are very grateful ! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. Martin & Co Bournemouth Team
★★★★★ 5/5
GoogleAs a first time buyer this has been the best Agent on viewing properties.
Tamsin booked me in she was a star...
Reliable...Helpful...informative...and i did not feel any pressure like i have with Previous Agents. Recommended
Luke · 29 July 2019
Agent replied
Even though it's a late reply, we really appreciate your kind words. Thank you! MartinCo Bournemouth Team
★★★★★ 4/5
GoogleBrandon came over and he was very professional and knowledgeable. Thank you
Hazel · 21 February 2025
★★★★★ 5/5
TrustpilotSuperb! and great service.
It was an amazing team and Excellent customer service :) I would highly recommend to Martin & Co Estate Agent Bournemouth, they are Brilliant!! Thank you for looking after me very well Martin & Co.
Miss · 13 March 2019
Agent replied
Dear Mattika, We are grateful to have you as a client. We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 1/5
GoogleBEWARE!!! they will not look after you once you move in i.e making sure faults are fixed and the worst is AT THE END OF TENANCY THEY WILL COLLUDE WITH THE LANDLORD TO TAKE ALL YOUR DEPOSIT.
Ken · 6 April 2017
Agent replied · 4 April 2024
Dear Ekene, We would like to hear from you again. We really hope that you will give us a 2nd chance. We are here to help you. MartinCo Bournemouth New Team
★★★★★ 5/5
GoogleAs a first time buyer this has been the best Agent on viewing properties. Tamsin booked me in she was a star... Reliable...Helpful...informative...and i did not feel any pressure like i have with Previous Agents. Recommended
Luke · 31 March 2018
Agent replied
Even though it's a late reply, we really appreciate your kind words. Thank you! MartinCo Bournemouth Team
★★★★★ 5/5
Trustpilotbest service in Bournemouth
excellent service get an answer to my query within 1 day
Gillian · 12 February 2025
★★★★★ 5/5
GoogleMy wife and I were very well looked after. They were all very attentive and helpful. And best of all, they have a Portuguese-speaking attendant, which made the whole process much easier.
Thank you
Caio · 30 January 2019
Agent replied
Dear Caio, Thank you for your kind words. Obrigado. MartincoBournemouth Team
★★★★★ 5/5
GoogleGot the best support all around, on moving in. Was always responsive and was always ready to resolve any query at the earliest.PositiveResponsiveness, Quality, Professionalism, Value
Swapna · 28 June 2021
Agent replied · 27 June 2024
Dear Vani, We appreciate your feedback, Thank you. Sincerely, MartinCo Bournemouth Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.