Trusted Agent profile · Bournemouth · Dorset

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Martin & Co Bournemouth reviews

★★★★★ Excellent

811 reviews across 3 platforms

192 Seabourne Road, Bournemouth, Dorset, BH5 2JB

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Martin & Co's office in Bournemouth, Dorset, at 192 Seabourne Road, is rated 4.6 out of 5 across 811 reviews on three platforms, including 603 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

603

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

4

Reviews on The Trusted Agent

This office

Trustpilot logo

204

Reviews on Trustpilot

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Bournemouth

We're proud of our reputation for delivering an exceptional service to buyers, sellers, landlords and investors alike in Bournemouth and the surrounding areas. Managing Directors of the Bournemouth branch are Philip and Monica Skorochod. Veterans of the property industry they have built property businesses from the ground-up both in the UK and overseas. They built up a sizeable business by selling investment properties, holiday homes and then providing a first-class rental service to their clients. They like to provide a turnkey product for clients and satisfy both local and international demands. They use the internet to provide news and information and to turn enquires into sales. With over seven miles of golden sandy beaches, Bournemouth is a popular seaside town with a variety of attractions and property types available for sale or rent. If you're looking to buy, sell or rent a property within Bournemouth or the nearby areas, a dedicated account manager at Martin & Co will guide you through the whole process from start to finish. Our team is always on hand to find the best solution to suit your individual property needs, so please do get in touch.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend Martin & Co. They assisted me professionally throughout the process. They kept me informed about each stage and all the other necessary updates. The process was completed according to my timeline - which was great! Thank you.

Cla · 5 June 2019

Agent replied

Dear Ms Solomon, We thank you for your kind words. We are grateful you took the time to leave this great review for us. We are really fortunate to having you as our client. Kind regards, Martin and Co Bournemouth Team.

5/5

Google

Very professional and helpfull service from Kiran Day. Nice and very polite young men would recommend him and the company not a first time they helped us. Keep up the good work.PositiveResponsiveness, Professionalism

Balazs · 8 June 2021

Agent replied · 7 June 2024

Dear Balazs, thank you for your excellent review. We appreciate the opportunity to working with you. We're sure that your kinds words for Kieran will help him ascertain higher level of service to our clients. Kind regards, Martin & Co Bournemouth Team.

5/5

Google

I’m with this agency for over 2 years now and I’m really happy with their service. Really no complaints so far , really supportive and professional. I highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Cristi · 6 June 2021

Agent replied · 5 June 2024

Dear Cristi, We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. Kind regards, Martin & Co Bournemouth Team.

5/5

Google

Great for hassle free letting in Bournemouth.

Max · 10 January 2024

Agent replied · 8 February 2025

We are so pleased to hear that you had a positive experience with our team, and that we were able to support you in finding the right solution. We appreciate your kind words and look forward to continuing to work with you in the future. Kind regards, Martin and Co Bournemouth team.

5/5

Google

Very professional and they are looking after they customers. They respect tenants and are always very helpful with them We rented a house and they provided us also with a gift box

Firefly · 26 May 2021

Agent replied

Dear client, we are really thrilled that you are happy with our services. We are grateful for your wonderful review and for helping us in promoting our business. Thank you for giving us the chance to help you move in your new home! Kind regards, Martin and Co Bournemouth team.

1/5

Trustpilot

Repair taken two and half month

Repair taken two and half month! When could of been done in 2 week. Didn’t know what was going on the whole time had to keep phoning instead of them phoning me. Not very good at communicating with people.

Miss · 1 November 2018

Agent replied

Dear Miss Chantelle, As explained to Mr Shirley as well, We would like to extend our sincere apologies regarding the recent issues with the property you are currently renting. We at Martin & Co Bournemouth are under new management and since the take over we have gone through an incredible transformation. We are working really hard to improve our services. Our new property management team is a smart and dedicated team who have been in contact with you and resolved the problem. We installed a shower curtain and pole because the shower screen was causing the leak which after exhaustive testing was not evident as being the problem hence why the delays. We pride ourselves on responding rapidly to all calls and upon checking our computerised fault logging system we reacted to the issues well within out time limits. The humidity problem was created by the lack of ventilation in airing the rooms correctly and was unrelated to the leak. We would appreciate the opportunity to discuss this further with you should you wish, we invite you to come to our offices to meet our general manager Mr Philip. Kind regards, Martin&Co Bournemouth Team.

5/5

Google

Very professional and helpfull service from Kiran Day. Nice and very polite young men would recommend him and the company not a first time they helped us. Keep up the good work.

Balazs · 30 March 2021

Agent replied

Dear Balazs, thank you for your excellent review. We appreciate the opportunity to working with you. We're sure that your kinds words for Kieran will help him ascertain higher level of service to our clients. Kind regards, Martin & Co Bournemouth Team.

1/5

Google

BEWARE!!! they will not look after you once you move in i.e making sure faults are fixed and the worst is AT THE END OF TENANCY THEY WILL COLLUDE WITH THE LANDLORD TO TAKE ALL YOUR DEPOSIT.

Ekene · 29 July 2019

Agent replied

Dear Ekene, We would like to hear from you again. We really hope that you will give us a 2nd chance. We are here to help you. MartinCo Bournemouth New Team

5/5

Trustpilot

Fantastic Service

Greatest service that we came across so far. The whole team has been very welcoming and easy to deal with. Everything runs smoothly and was arranged faster than we expected. We will definitely recommend this letting agency.

Kharry · 31 May 2019

Agent replied

Dear Carina, We are grateful to have you both as clients. We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. We are here for you anytime. Kind regards, Martin & Co Bournemouth Team.

5/5

Trustpilot

Fantastic Service

Greatest service that we came across so far. The whole team has been very welcoming and easy to deal with. Everything runs smoothly and was arranged faster than we expected. We will definitely recommend this letting agency.

Kharry · 31 May 2019

Agent replied · 4 June 2023

Dear Carina, We are grateful to have you both as clients. We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. We are here for you anytime. Kind regards, Martin & Co Bournemouth Team.

5/5

Google

excellent service with special mention of Jolene who deals with any problems very promptly

Gillian · 14 February 2025

5/5

Google

We've been renting a flat through Martin & Co for over a year now. The team is very responsive, professional and helpful, especially the owners who are genuinely nice people. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Joanna · 26 June 2020

Agent replied · 26 June 2024

Dear Joanna, We thank you for your inspiring feedback. We really appreciate you taking the time out to share your experience with us. We pride ourselves in providing you with the best service possible, Kind regards, Martin & Co Bournemouth Team.

5/5

Google

The lettings and sales team are very efficient in their prrspective lines of work. The property managers are extremely good at managing our properties. Would recommend!! 100% the best estate agency in the UK !!

Alex · 24 February 2020

Agent replied

Dear Alex, Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us ! Martin & Co Bournemouth Team.

5/5

Google

My wife and I were very well taken care of. All of them are very attentive and helpful. And the best, they have an attendant who speaks in Portuguese, which makes the whole process much easier. Thanks

Caio · 31 March 2019

Agent replied

Dear Caio, Thank you for your kind words. Obrigado. MartincoBournemouth Team

5/5

Trustpilot

100% confidence in our property manager.

Our property manager is professional and extremely well informed. Zoe gives us great advice and acts on any problems or deadlines immediately. She gives me the greatest confidence that my properties are in the best possible hands.

Tiffany · 11 January 2024

5/5

Google

The people that work at Martin and Co are very eager to help and welcoming. It's the best agency that I have ever had. Zyta

Aldona · 30 March 2022

Agent replied

Thank you Zyta for the awesome review - we are very grateful ! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. Martin & Co Bournemouth Team

5/5

Google

As a first time buyer this has been the best Agent on viewing properties. Tamsin booked me in she was a star... Reliable...Helpful...informative...and i did not feel any pressure like i have with Previous Agents. Recommended

Luke · 29 July 2019

Agent replied

Even though it's a late reply, we really appreciate your kind words. Thank you! MartinCo Bournemouth Team

4/5

Google

Brandon came over and he was very professional and knowledgeable. Thank you

Hazel · 21 February 2025

5/5

Trustpilot

Superb! and great service.

It was an amazing team and Excellent customer service :) I would highly recommend to Martin & Co Estate Agent Bournemouth, they are Brilliant!! Thank you for looking after me very well Martin & Co.

Miss · 13 March 2019

Agent replied

Dear Mattika, We are grateful to have you as a client. We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. Kind regards, Martin & Co Bournemouth Team.

1/5

Google

BEWARE!!! they will not look after you once you move in i.e making sure faults are fixed and the worst is AT THE END OF TENANCY THEY WILL COLLUDE WITH THE LANDLORD TO TAKE ALL YOUR DEPOSIT.

Ken · 6 April 2017

Agent replied · 4 April 2024

Dear Ekene, We would like to hear from you again. We really hope that you will give us a 2nd chance. We are here to help you. MartinCo Bournemouth New Team

5/5

Google

As a first time buyer this has been the best Agent on viewing properties. Tamsin booked me in she was a star... Reliable...Helpful...informative...and i did not feel any pressure like i have with Previous Agents. Recommended

Luke · 31 March 2018

Agent replied

Even though it's a late reply, we really appreciate your kind words. Thank you! MartinCo Bournemouth Team

5/5

Trustpilot

best service in Bournemouth

excellent service get an answer to my query within 1 day

Gillian · 12 February 2025

5/5

Google

My wife and I were very well looked after. They were all very attentive and helpful. And best of all, they have a Portuguese-speaking attendant, which made the whole process much easier. Thank you

Caio · 30 January 2019

Agent replied

Dear Caio, Thank you for your kind words. Obrigado. MartincoBournemouth Team

5/5

Google

Got the best support all around, on moving in. Was always responsive and was always ready to resolve any query at the earliest.PositiveResponsiveness, Quality, Professionalism, Value

Swapna · 28 June 2021

Agent replied · 27 June 2024

Dear Vani, We appreciate your feedback, Thank you. Sincerely, MartinCo Bournemouth Team

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Questions about Martin & Co Bournemouth

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Bournemouth won Gold.

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