Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotI am happy with the service I receive…
I am happy with the service I receive from the staff at Martin & Co Bournemouth. The staff I have contact with are helpful and polite.
Mrs · 14 November 2018
Agent replied
Dear Mrs Evans, Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for having customers like you. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 3/5
TrustpilotRoom for Improvement
Generally a good service provided but property management is not always as pro-active as it should be and requires hastening to ensure work is conducted promptly.
Tim · 1 November 2018
Agent replied
Dear Mr Lees, We thank you for your feedback and we apologise for the inconvenience caused; rest assured we work really hard to improve our property management team. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleMartin & Co provide a professional lettings service every time and would not hesitate to recommend this company to anyone looking to rent their property.
L · 5 June 2018
Agent replied
Dear L Coombes, We appreciate and we thank you for your kind words. Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleGreat estate agent. Very honest and communicate costs efficiently. Amber looked after us and really went over and above what she needed to.
Ethan · 29 July 2019
Agent replied
Dear Ethan, Thank you for your kind review, Martin and Co Bournemouth Team.
★★★★★ 1/5
GoogleIf you have no choice left and martin & co is your last option in your area. Keep searching no matter how long it takes.
LUC1FAAA · 5 June 2017
Agent replied
Dear Deolo, We would like to hear from you again. We really hope that you will give us a 2nd chance. We are here to help you. MartinCo Bournemouth New Team
★★★★★ 5/5
TrustpilotThey are very efficient and helpful
They are very efficient and helpful. Staff is extremely polite and respectful.
Umar · 3 February 2022
Agent replied
Dear Umar, we are very happy that you are satisfied with our services. We appreciate you took the time to leave your excellent review for us. Many thanks! Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
TrustpilotI have used Martin & Co for a number of…
I have used Martin & Co for a number of years and have always found them to be very good letting agents.
Mr · 1 November 2018
Agent replied
Dear Mr Cane, We thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleProfessional, friendly and helpful from start to finish! Fantastic renting experiencePositiveResponsiveness, Quality, Professionalism, Value
Catherine · 1 July 2021
Agent replied · 10 June 2024
Thank you for the awesome review Catty! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Martin & Co Bournemouth Team
★★★★★ 5/5
GoogleTamsin came out to give a valuation . Very knowledgeable, professional and personable. Highly recommend Martin and Co, Bournemouth .
Evelyn · 29 July 2019
Agent replied
Even though it's a late reply, we really appreciate your kind words. Thank you! MartinCo Bournemouth Team
★★★★★ 5/5
Googlenearly tothe perfection... very fast response being problems quickly solve... recommend 1000%PositiveQuality, Professionalism
Antonio · 13 June 2021
Agent replied · 12 June 2024
Dear Antonio, We much appreciate your 5 stars positive feedback and are grateful you took the time to leave this review for us. We really appreciate you being a great and lovely tenant ! Thank you for helping share the word about us. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 4/5
TrustpilotGood and dependable letting agent
Martin and Co have been my letting agent for a few years. They carry out their tasks diligently and expertly.
Mo · 1 November 2018
Agent replied
Dear Mo, We thank you for your kind words, we really appreciate the feedback given. We look to improve ourselves and our property services at every opportunity. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleVery professional and polite staff, would definitely recommend
Umar · 4 February 2022
Agent replied
Dear Umar, we are very happy that you are satisfied with our services. We appreciate you took the time to leave your excellent review for us. Many thanks! Kind regards, Martin&Co Bournemouth Team.
★★★★★ 5/5
TrustpilotVery professional
Very professional, I would certainly request your services again, without any doubts.Thank you to find out my new home
Mrs · 25 January 2019
Agent replied
Dear Mrs Gomes, Thank you so much for your excellent review! We really appreciate you taking the time out to share your experience with us. Kind regards Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleBrilliant estate agents - very helpful and went that extra mile for us!! l Thankyou Nikita and Debbie.
Monika · 29 July 2019
Agent replied
Dear Monika, Thank you for your kind words, Martin&Co-Bournemouth team.
★★★★★ 5/5
TrustpilotReliable and very down to earth
Reliable and very down to earth. Extremely communicative especially as we were in a bad situation at the time.
Genevieve · 8 November 2018
Agent replied
Dear Genevieve, We are so glad you are satisfied with our services. We appreciate you took time to leave your excellent review for us. Many thanks! Kind regards, Martin&Co Bournemouth Team.
★★★★★ 5/5
TrustpilotGratitude
Thank you very much Martin & Co for a very good service rendered. More Power to your company!
Cris · 5 April 2019
Agent replied
Dear Mrs Danren, We thank you for taking the time to leave your positive review. We really appreciate your business. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleDear Ryan, We love receiving positive reviews, thank you! We appreciate you taking time for your feedback. We wish you all the best and thanks again for the 5 stars ! Kind regards, Martin and Co Bournemouth team.
Ryan · 30 March 2022
★★★★★ 5/5
TrustpilotAny repair request is replied the next…
Any repair request is replied the next working day and the work is arranged and carried out promptly
Emma · 13 November 2018
Agent replied
Dear Emma, Thank you for your excellent review. We value your business tremendously and appreciate the opportunity to working with you. Kind regards, Martin & Co Bournemouth Team
★★★★★ 1/5
TrustpilotNo management visits no dealing with…
No management visits no dealing with tenants faults in there defence they are yet again under new ownership
Laz · 1 November 2018
Agent replied
Dear Laz, All our managed properties are programmed and carried out every 3 monthly for inspections. We use a computerised fault logging system which is responded to immediately during working hours and the vast majority of works are completed the same day. The new owners of Martin & Co Bournemouth have introduced a new software and increased the property management department with additional professional staff. We pride our management services. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
TrustpilotProfessional
Professional, freindly and reliable team. I have had a very good experience with Martin & Co.
Mehr · 21 August 2019
Agent replied
Dear Mehrafarin, Thank you so much for your kind words, it's been a real pleasure dealing with you. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Martin & Co Bournemouth Team.
★★★★★ 2/5
GoogleDear Belinda, We think you have the wrong estate agency? We do not have your details in our system. We kindly ask that you please remove your review ? Many thanks, Martin and Co Bournemouth Office Team
Belinda · 30 March 2022
★★★★★ 5/5
TrustpilotSo far I cannot fault the team st…
So far I cannot fault the team st Martin & co .. very impressed all round
Andy · 28 June 2019
Agent replied
Dear Andy, Thank you for your excellent review! We really appreciate you taking the time out to share your experience with us. Kind regards Martin & Co Bournemouth Team.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service , excellent communication, professional employees that they know how to manage properties such as Amber.
Mr · 1 November 2018
Agent replied
Dear Mr & Mrs Farmanfarmai thank you for your motivational review. We value your business tremendously and appreciate the opportunity to working with you. Martin & Co Bournemouth Team
★★★★★ 5/5
TrustpilotI am very impressed with the…
I am very impressed with the professionalism and efficiency of the company.
Mrs · 21 July 2020
Agent replied
Dear Sook, We are very happy that you are satisfied with our services. We appreciate you took the time to leave your excellent review for us. We look forward to working with you again ! Kind regards, Martin&Co Bournemouth Team.
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