Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe people that work at Martin and Co are very eager to help and welcoming. It's the best agency that I have ever had.
ZytaPositiveResponsiveness, Professionalism
Aldona · 28 May 2021
Agent replied · 27 May 2024
Thank you Zyta for the awesome review - we are very grateful ! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. Martin & Co Bournemouth Team
★★★★★ 5/5
TrustpilotGreat customer service.
As always, I've had great customer service from Jolene. She us polite, professional and friendly. Jolene proactively keeps me updated on all things relevant to my property. Any queries I have are answered promptly.
Miss · 13 December 2023
★★★★★ 5/5
TrustpilotA PERFECT DEAL
I am delighted with the cooperation with the real estate agency at all!!They all were very kind and helpful.It was consequent and effective whithout delays in the process.I would recommend them to everyone!!
Mrs · 23 November 2018
Agent replied
Dear Mrs Kanellia, We thank you for your inspiring feedback. We really appreciate you taking the time out to share your experience with us. We pride ourselves in providing you with the best service possible, Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleMartin and co treated me and my partner amazingly, exceptional staff, professional and very friendly!! ❤️PositiveResponsiveness, Quality, Professionalism, Value
Layla · 3 June 2022
Agent replied · 2 June 2024
Dear Layla, Thank you so much for your great review, we much appreciate it! We count ourselves lucky for customers like you ! Kind regards, Martin and Co Bournemouth team.
★★★★★ 5/5
TrustpilotLovely company
They were very helpful and efficient and the flat itself is absolutely lovely. Whenever we've had any issues they've been really easy to get hold of and have sorted things quickly.
Jennie · 19 September 2019
Agent replied
Dear Jennie, We are grateful for the amazing review and appreciate that you took the time to leave these kind words for us. We really appreciate you being a loyal customer and helping to share the word about us. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleI have rented from several letting agents in Bournemouth, but Martin and Co have been the best. They are the most professional and friendly team I have encountered, Amber in particular.
Alex · 29 July 2019
Agent replied
Dear Alex, Thank you for your kind words, Martin and Co Bournemouth Team.
★★★★★ 1/5
GoogleRichard Croft the letting agent is extremely rude and the office encourage guzumping. Best not to use if you want to rent a property and to use a more reputable agent
Janey · 29 July 2019
Agent replied
We do not have a staff member with this name. We also comply with our head office regulations and code of practice. We certainly do not accept gazumping on our rental properties. We list at a specific rental price and this is the price for the rent. This is a derogatory comment made about the wrong Agency and should be immediately removed.
★★★★★ 4/5
TrustpilotI haven't given 5 stars as I have not…
I haven't given 5 stars as I have not been with Martins for very long. However, their response to issues with any maintenance requirements is prompt and fixed 100% to my satisfaction.
Mr · 2 November 2018
Agent replied
Dear Mr O'Brien, We value your feedback very much and wish to thank you for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
Googlewe have used a few estate agents now and martin and co was definitely the friendliest and most efficient, would recommend to anyone! and very central to get to !
Chia · 29 July 2019
Agent replied
Even though it's a late reply, we really appreciate your kind words. Thank you! MartinCo Bournemouth Team
★★★★★ 5/5
GoogleThank you too all the ladies at Martin and co, especially and Debbie. They went above and beyond to enable us to more into our new place earlier than expected!
Matthew · 29 July 2019
Agent replied
Dear Matthew, Thank you for your kind words, Martin&Co-Bournemouth team.
★★★★★ 5/5
TrustpilotExcellent!!
We have just moved into a new flat. For now everything has been as promised. The company is very professional, friendly and helpful. I would recommend them to everyone.
Tijana · 28 September 2019
Agent replied
Dear Tijana thank you for your positive review. We value your business tremendously and appreciate the opportunity to working with you. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
TrustpilotDefinitaly recommend!
Helpful and kind people. They helped me to rent the flat really fast. They kept what they promised and worked really hard to help me. I am absolutely satisfied.
Alex · 21 August 2019
Agent replied
Dear Alex, Thank you for taking the time to give us your excellent feedback, we really appreciate it. We work really hard to offer the best possible services. We count ourselves lucky for customers like you. Kind regards, Martin&Co Bournemouth Team
★★★★★ 4/5
TrustpilotWe have just got the keys to our new…
We have just got the keys to our new flat... the staff have all been very helpful and have made the exciting, but stressful, experience much easier! Thank you!
Clare · 23 July 2019
Agent replied
Dear Clare, thank you for your kind words and really appreciate your support. Martin & Co Bournemouth Team.
★★★★★ 1/5
GooglePeople that works in the Bournemouth branch don't look after you at all, I've been reporting an issue on one of the toilet 2 months ago that has not been sorted out
Laura · 14 February 2017
Agent replied
Dear Rose, We would like to hear from you again. We really hope that you will give us a 2nd chance. We are here to help you. MartinCo Bournemouth New Team
★★★★★ 3/5
TrustpilotIf you get a dedicated agent to look…
If you get a dedicated agent to look after your property, then they are very helpful. If not, you will get no replies or communications, until you start sending nastygrams.
Mr · 1 November 2018
Agent replied
Dear Mr Maduro-Malpica, We regret to hear about your experience. We are committed to giving our clients the very best service possible. Martin & Co Bournemouth Team
★★★★★ 5/5
GoogleBIG UPS TO NIKITA AND DEBI FOR GOING ABOVE AND BEYOND TO MAKE SURE WE HAD A SMOOTH TRANSITION INTO OUR LOVELY NEW PROPERTY.
CANNOT THANM YOU ENOUGH
Stephen · 29 July 2019
Agent replied
Dear Stephen, Thank you for your kind words, Martin&Co-Bournemouth team.
★★★★★ 5/5
GoogleBIG UPS TO NIKITA AND DEBI FOR GOING ABOVE AND BEYOND TO MAKE SURE WE HAD A SMOOTH TRANSITION INTO OUR LOVELY NEW PROPERTY. CANNOT THANM YOU ENOUGH
Stephen · 31 March 2019
Agent replied
Dear Stephen, Thank you for your kind words, Martin&Co-Bournemouth team.
★★★★★ 5/5
GoogleVery communicative, professional and truly made us feel at ease after having several horrible ordeals with other letting agents. Would definitely recommend to anyone looking to buy/rent.
Genevieve · 29 July 2019
Agent replied
Dear Genevieve, We, at Martin&Co Bournemouth, thank you for your kind words!
★★★★★ 5/5
GoogleExcellent service - particularly from David who was incredibly helpful!
Will · 29 November 2022
Agent replied
Dear Will, thank you for your great review. We much appreciate it! Kind regards Martin and Co Bournemouth Team.
★★★★★ 5/5
GoogleSince I've moved to UK, this is the best estate agency I had experience with. Super loyal, kind, and professional team.
Maxim · 30 March 2021
Agent replied
Dear Maxim, We are so glad you are satisfied with our services. We appreciate you took the time to leave your excellent review for us. Many thanks! Kind regards, Martin and Co Bournemouth Team.
★★★★★ 5/5
TrustpilotThe best agency
The best agency! They went above and beyond to help myself and my father, I could not recommend them enough! Thank you Martin and Co!
Eva · 4 February 2020
Agent replied
Dear Eva, Thank you! We appreciate very much your positive comments. As an estate agency, we aspire day by day to give the highest standard services to our customers. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
TrustpilotWe are always kept up to date.
We are always kept up to date with what's happening at our property with emails and phone calls. Everyone is always cheerful and happy to help us.
Mr · 2 November 2018
Agent replied
Dear Mr and Mrs Boyle, Thank you for the wonderful review! We are really grateful that you and your husband appreciate our services. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
TrustpilotWe are always kept up to date.
We are always kept up to date with what's happening at our property with emails and phone calls. Everyone is always cheerful and happy to help us.
Mr · 2 November 2018
Agent replied · 4 June 2023
Dear Mr and Mrs Boyle, Thank you for the wonderful review! We are really grateful that you and your husband appreciate our services. Kind regards, Martin & Co Bournemouth Team.
★★★★★ 5/5
GoogleSince I've moved to UK, this is the best estate agency I had experience with.
Super loyal, kind, and professional team.
Maxim · 1 December 2020
Agent replied
Dear Maxim, We are so glad you are satisfied with our services. We appreciate you took the time to leave your excellent review for us. Many thanks! Kind regards, Martin and Co Bournemouth Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.