Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI only have positive things to say about Sharon and her whole team at House & Son and highly recommend them. They are extremely customer focused, highly professional, and dedicated to giving a first class service. Look no further, you've found your agent!PositiveResponsiveness, Professionalism
Ed · 27 August 2021
★★★★★ 5/5
GoogleGreat to deal with, chased everyone constantly and kept me up to date with everything! Thank you
Elaine · 28 February 2024
★★★★★ 5/5
GoogleProfessional team with best services.
Bill · 6 July 2022
Agent replied · 6 July 2023
Dear Bill,
Thank you very much for your review.
★★★★★ 5/5
GoogleVery friendly and very accurate on valuation. Reasonable rates and a great service.
Jasmin · 28 April 2024
★★★★★ 1/5
GoogleTravelled 30 mile round trip in heavy traffic for an appointment at their convenience on a Friday at 5.30. To be met by by the estate agent and told his colleague forgot to book the appointment with the vendor.
Professional process in place !!!
Not happy.NegativeProfessionalism
Mark · 27 August 2020
★★★★★ 5/5
GoogleWe were very impressed with the service they provided when we made our equities regarding our bungalow search. Never pushy and when we found the right property for us they looked after us as purchasers as well as the vendor. Cannot recommend highly enoughPositiveResponsiveness, Professionalism
Julie · 27 August 2020
★★★★★ 5/5
GoogleCannot speak highly enough of House & Son, the agent for a property I recently purchased. Throughout a drawn out and complicated process, the team (Sharon in particular) was always communicative, understanding and proactive when dealing with the complications along the way. Would recommend to anyone.
Adam · 7 July 2019
★★★★★ 5/5
GoogleGreat service on lettings management from Stephen Raye. Always so helpful. House & Son has some really good staff, definitely recommended.
Mickey · 14 July 2023
★★★★★ 5/5
GoogleVery impressed with the service, particularly from Sharon who went "above and beyond" to progress the property sale during difficult times (Covid 19). All staff friendly and helpful - my calls and emails were always returned promptly.PositiveResponsiveness, Quality, Professionalism, Value
Liz · 27 August 2020
★★★★★ 1/5
FacebookAVOID. Horrible estate agency, send threatening letters for minor things. Reported me (a tenant who pays for the car park) to the DVLA because 'my car was too big for the car park'
Paul · 16 August 2021
★★★★★ 5/5
GoogleI appreciate the exceptional service that House & Son gave me and my family. After moving into a house, the staff were helpful in making sure we were settled. All queries were answered promptly. I highly recommend House & Son.
Arthur · 7 July 2019
★★★★★ 1/5
FacebookNot happy at all.
.
Niamh · 30 August 2019
Agent replied · 8 June 2023
I here it’s ok, what happened
★★★★★ 5/5
GoogleExtremely helpful and knowlegeable estate agent (Douglas). Gave an honest description of the houses I viewed to buy, pointing out what needed doing and providing some good ideas on how to improve the layouts to increase value.
Nicholas · 7 July 2019
★★★★★ 5/5
GoogleBoth Doug and Sharon worked really hard to achieve a successful sale for us and I was delighted by the outcome of their hard work.PositiveResponsiveness, Professionalism, Value
Karen · 10 January 2022
★★★★★ 1/5
GoogleThey do not turn-up or response to emails!
Justin · 8 July 2014
Agent replied · 6 July 2023
Dear Justin, We apologise if you did not receive the expected service. House & Son prides itself on its customer service and your experience does not fall inline with the procedures we have for dealing with our valued applicants. Kind Regards House & Son.
★★★★★ 5/5
GoogleExcellent professional service which I would highly recommend
Claire · 8 October 2023
★★★★★ 5/5
GoogleAn excellent, friendly and efficient service. Thank you.
David · 8 October 2023
★★★★★ 5/5
GoogleThe team were extremely polite and professional.
We were kept up to date with the progress of the sale and they dealt swiftly with any queries.PositiveProfessionalism
Deborah · 25 October 2021
★★★★★ 5/5
GoogleWe have been using House and son for a number of years to let our properties. We have always found them very helpful and efficient
We look forward to doing business with them in the future.
Maureen · 7 July 2018
★★★★★ 5/5
GoogleVery professional and friendly team. I have had nothing but a very good experience with this letting/sales agent and I would fully recommend their services to anybody looking to rent or buy. A very satisfied Landlord.
Roger · 7 July 2018
★★★★★ 5/5
GoogleVery happy with House & son. Staff are very enthusiastic and a pleasure to deal with. We had 20 viewings and sold at asking price.
Tracy · 6 July 2021
★★★★★ 5/5
GoogleGreat service and support throughout our sale. They actually found a buyer in less than a week while we were on holiday. Highly recommend if you're looking to sell.
James · 6 July 2020
★★★★★ 5/5
GoogleExcellent throughout, very informative, so much better than our last agents. Everything remained professional and efficient. Highly recommended.
Lewis · 6 July 2022
★★★★★ 5/5
GoogleVery good service, always on the end of the phone even during the lockdown and very responsive to emails, no matter how silly the questions are.PositiveResponsiveness, Quality, Professionalism
Joel · 27 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.