5/5
GoogleGreat survive and very helpful with everything I needed, would definitely recommend
Trusted Agent profile · Bournemouth
House & Son Winton reviews in Bournemouth
★★★★★
229 reviews across 3 platforms
348 Wimborne Road, Bournemouth, BH9 2HH
House & Son's office in Bournemouth, at 348 Wimborne Road, is rated 4.4 out of 5 across 229 reviews on three platforms, including 207 Google reviews rated 4.6.
Reviews
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
Google4/5
GoogleGreat range of properties and staff are all welcoming, helping with any queries supporting us students
Agent replied · 6 July 2023
Hi Alys, Thank you very much.
5/5
GoogleGreat custom service from Simon in rentals.. nothing is ever to much trouble. Very helpful always.
Agent replied · 6 July 2023
Dear Lorraine, Its been a pleasure working for and with you.
5/5
FacebookWe were very impressed with the knowledge of the estate agent Stephen. He certainly knows his job. Very knowledgeable about all aspects of the property, building regulations and approximate costs as well as good knowledge of the area. Sadly the house wasn't suitable for us but would definitely be looking at their website for more. If only all estate agents were as good.
5/5
GoogleVery helpful and friendly estate agents. Have bought and sold properties through House and Son would highly recommend to anyone!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 6 July 2023
Dear Chris, Thank you for your kind words. We look forward to working with you again in the future.
5/5
GoogleNothing was too much trouble. Always happy to help me cope with the traumatic experience of moving. They found the perfect place for me
Agent replied · 6 July 2023
Dear Gill, It was our pleasure and we hope you have many new happy memories in your new home.
5/5
GoogleWorked with Doug Gates and Sharon Gould - Both very helpful and responsive.PositiveResponsiveness
5/5
GoogleA very long and challenging process dealt with professionally throughout Sharon always returned calls the same day and kept me updated even when the update wasn’t what we wanted to hear and it was another delay from the chain behind us. A great experience and would highly recommend. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHouse & Son Property Consultants provided a truly professional experience with the recent purchase of a property in Bournemouth. Their attention to detail, courtesy and empathy in the search and negotiation process are second to none. Steven and Douglas have a deep understanding and knowledge of property in the area and provided a to class service to us. Highly recommended.PositiveProfessionalism
5/5
GoogleHelpful and professional service. Reliable and responsive communication. Very supportive throughout the process of selling my property. Would recommend. Thanks !
Agent replied · 6 July 2023
Dear Bill, Thank you for the kind review. All the best for the future.
5/5
GoogleA very long and challenging process dealt with professionally throughout Sharon always returned calls the same day and kept me updated even when the update wasn’t what we wanted to hear and it was another delay from the chain behind us. A great experience and would highly recommend. Thank you!
5/5
GoogleI brought my house through House and Son - Excellent service throughout. Kept the chain going and communicative throughout
Agent replied · 6 July 2023
Dear Mrs Bonfield, Thank you for your kind review. We are pleased you were happy with our service. We hope you have many happy memories in your new home.
5/5
GoogleA very long and challenging process dealt with professionally throughout Sharon always returned calls the same day and kept me updated even when the update wasn’t what we wanted to hear and it was another delay from the chain behind us. A great experience and would highly recommend. Thank you!
1/5
FacebookI’m appalled at both the way this estate agents deal with their tenants, as well as the horror stories I have heard from people who have been dealt with them.
Agent replied · 23 April 2025
What happened here
1/5
GoogleI phoned three times for information on a property. Each time I was told a particular member of staff would phone me.back but they never did. Very shoddy & discourteous service.
Agent replied · 6 July 2023
Dear Sian, Apologies if you feel you have not received the level of service you would expect you to receive. The phone records, for the member of staff in question, show 5 outgoing calls to your number over the last 2 days. I understand you have now spoken with a member of our team and I hope you will feel there is an improvement in the level of service you receive.
5/5
GoogleHad great help from Doug from the start of purchase process, very accommodating with extra viewings e.t.c. And built great rapport with Sharon throughout whole duration. Very helpful and always answered all enquiries going the extra mile for me. Very happy with House and son.PositiveProfessionalism
5/5
Facebook"We have used House & Son on a number of occasions, both to let and to sell property. We found them extremely professional, communication is always excellent throughout and feedback following viewings has always been prompt and succinct. We would recommend their services to both buyers and sellers, renters and landlords, and will certainly be using their services again.John FishFish developments Ltd"
1/5
GoogleOnly walked in to make an enquiry about home in the area to rent , to be met with rudeness and a poor attitude from staff , wouldn't recommend
Agent replied · 6 July 2023
Dear Stuart, House & Son would like to extend our sincerest apologies, if you did not receive the reception we would expect you to receive from our staff. We trust should you still be looking, or looking again in the near future, you will give us another opportunity. We are confident you will find the service you received was an isolated incident. Kind Regards House & Son
5/5
GoogleHouse & Son are by far the best estate agents in Bournemouth and Poole. They provide a highly personalised service and are always willing to help. They give you time and treat you like an individual as well as being very welcoming. I wouldn't hesitate to recommend them to anyone for either lettings or sales.
5/5
GoogleThis is the second property that House & Son has sold on behalf of my family. I found all the staff courteous, professional and helpful. They gave good advice and, importantly, responded quickly and efficiently to all phone calls and emails.PositiveResponsiveness, Professionalism
5/5
GoogleA fantastic estate agent! Have used House & Son for both purchasing property and continue to do so in managing them. Very helpful and professional service. Stephen and Doug are great on the sales side and likewise in lettings with Denise and Simon. Would certainly recommend - keep up the good work!
5/5
GoogleProfessional, helpful and always there when needed!
Agent replied · 6 July 2023
Dear Eleonora, Thank you very much, all the best for the future.
5/5
GoogleSuper simon was brilliant and very helpful
1/5
TrustpilotIf I could give this company a zero I…
If I could give this company a zero I would. The worst block management company ever. Little or no communication. Aggressive attitude towards board members. They have no heart or soul in their work. Unprofessional, untrustworthy, unaccountable and 100% unreliable. DO NOT USE for block management. Stay well clear!
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