House & Son Winton reviews in Bournemouth

★★★★★ 5/5

Google

Simon was really great at ensuring we have everything we need and that all of our questions were answered, we couldn’t fault him and we are now very happy in our new home. He was so helpful throughout the whole process :)

Abby · 13 October 2024

★★★★★ 5/5

Google

Our experience with Doug Gates was definitely 5 stars. We are in the USA and Doug dealt with everything for the sale of our house in Bournemouth. He is professional, courteous, and so helpful, going above and beyond his job remit. Thankyou Doug

Linda · 6 July 2022

★★★★★ 5/5

Google

House & Son have been truly amazing. Especially Doug who was always contactable and keeping us updated every step of the way with buying our house. I would highly recommend others to use House & Son for their professionalism and brilliant customer service.

Jenna · 6 July 2022

★★★★★ 5/5

Google

I was looking for a property to purchase in Bournemouth, being based in Kent I knew this would be challenging. I found a couple of properties on Right Move that House & Son listed. I arranged a number of viewings with House and other agents on a weekend in February 2020 (pre-COVID-19). Doug from House & Sons was our first viewing of the day and was really helpful. There was no hard sell and Doug helped us with the info I needed on the local area, potential future value and rental incomes. This is exactly what I wanted. As it happened, the first property seen was the one I selected. I put in an offer that was accepted by the vendor then lockdown started. Doug and Sharon were SO helpful through the numerous delays I experienced on my side with finance arrangements and down valuations on my other property. They kept the vendor updated throughout and I felt very lucky to have them working with me because I’m sure another agent would have just walked away and found another buyer. It was a real pleasure to work with Doug and Sharon throughout. I couldn’t recommend House & Sons more highly.PositiveResponsiveness, Quality, Professionalism

Julia · 27 August 2021

★★★★★ 5/5

Google

If you are looking to sell a property, House & Son are absolutely outstanding estate agents and we cannot recommend them highly enough! We had the great fortune of being personally recommended to contact the excellent Sharon Gould at House & Son by someone who, at that time, had recently used her to sell his home. He was very familiar with several estate agents in the area, yet specifically recommended House & Son. We now fully understand why he did so and would ourselves recommend anyone who needs an estate agent to contact them. We have been dealing with them for the past 11 months or so in relation to the sale of a property in Poole, which completed recently. Sharon Gould, with the assistance of the very professional Doug Gates, has been utterly amazing throughout. We have rarely come across anyone as committed, efficient, helpful and friendly. This was not a particularly easy process for us, because the property had been rented for in the region of 75 years and we had little personal knowledge of the property. It was also a disadvantage that we currently live abroad and also do not have much knowledge of the Poole/Bournemouth area. Those factors combined could have made this an extraordinarily difficult process. However, Sharon's unfailing excellence in assisting us with everything to do with the sale made this whole process considerably easier than we could ever have imagined. Sharon's efficiency was something to behold. Within only a matter of days after we had first discussed putting the property on the market and at what price, Sharon had already visited, taken photographs, put together a brochure and placed the property up for sale on the Internet. Because of our lack of knowledge of the property, and our lack of presence, Sharon also very kindly inspected the property, helped us with things such as gas, water and electricity supplies and readings and dealing with everything in connection with the sale. The property also unfortunately needed to be re-marketed when the previous potential purchaser pulled out. Sharon's helpfulness, efficiency and enthusiasm to push forward with the second sale was nevertheless just as impressive as with the first. She demonstrated her outstanding qualities in that process too. She was also able to give very practical advice in relation to which offer we should accept and why. Selling a house was not something that we had done before and this was invaluable to us. Yet it was not simply the assistance that Sharon gave to us that was so impressive. She also followed up, in her incredibly efficient way, with other parties connected with the sale to enable this to go through. She liaised not only between us and the purchaser, but also with all those connected with the purchaser who needed to act so as to ensure that our sale could take place. For example, when it came to the second purchaser, they needed to sell their flat before they could complete on our house. Sharon seemed to be chasing everyone connected with that other sale as well, just to ensure that that could go through smoothly so that our own home could be sold! The manner in which Sharon kept us fully informed of every step in the process was also incredibly impressive. The telephone conversations that we had with her at various stages were also really helpful, with my wife emphasising how comforting it was to hear Sharon uttering the words "Leave it with me" on several occasions, which meant that we were able to relax about the next steps. And every time that we did so, everything worked out really well! In short, we cannot emphasise enough that our experience with House & Son was absolutely outstanding. We recommend House & Son extremely highly and without hesitation to anyone in need of an estate agent that offers the very highest professional standards and overall excellence.PositiveResponsiveness, Quality, Professionalism, Value

Anthony · 27 August 2021

★★★★★ 5/5

Google

Following recommendation from a neighbour selling, I made contact with Steve, Doug and the team. From day one I was very impressed with the service, friendliness and professionalism of all involved in our sale and communication and courtesy was excellent throughout. I felt valued and was provided with such useful information through every stage. COVID rules were all followed during these strange times and the support offered was excellent. The understanding of my youngest sons needs really made us all feel that our needs were taken into consideration fully. Highly recommended and I will most certainly be using then again for any future selling needs. Thank you so very much Steve, Doug and team.PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 27 August 2021

★★★★★ 5/5

Google

Following recommendation from a neighbour selling, I made contact with Steve, Doug and the team. From day one I was very impressed with the service, friendliness and professionalism of all involved in our sale and communication and courtesy was excellent throughout. I felt valued and was provided with such useful information through every stage. COVID rules were all followed during these strange times and the support offered was excellent. The understanding of my youngest sons needs really made us all feel that our needs were taken into consideration fully. Highly recommended and I will most certainly be using then again for any future selling needs. Thank you so very much Steve, Doug and team.

Lisa · 6 July 2021

★★★★★ 5/5

Google

Personally I think it would be very difficult to find a better Estate Agent than House and Son in Winton. Sold a few houses with them now and they really are a cut above the rest . The marketing was beautifully done with stunning photos and the house was sold within days. Sharon and Steve were extremely professional, courteous and a pleasure to deal with throughout the process and I wish them continued success for the futurePositiveResponsiveness, Professionalism, Value

Barclay · 27 August 2021

★★★★★ 5/5

Google

We liaised with Doug from House and Son regarding numerous properties along our property search. We really liked his upfront, straightforward approach and found him extremely knowledgable about the local area. Although we didn’t end up buying through House and Son, they sold a property in our chain and were instrumental in ensuring everything progressed accordingly to ensure completion within a tight timescale. We will certainly recommend them to anybody interested in buying or selling in the Bournemouth area.

Chloe · 15 June 2023

★★★★★ 5/5

Google

Very happy with the friendly, professional service provided by Doug and the team at House & Sons. They knew the local market well, found us a good buyer for our flat, and helped chase things along during the process.

Matt · 13 October 2024

★★★★★ 5/5

Google

We have recently use House and son our experience was definitely a 5*, they were professional and extremely hard working team especially Doug. We recommend them to anyone who is considering selling or buying their next home. Many thanks Doug.

Abdennabi · 6 July 2022

★★★★★ 5/5

Google

Stephen has been so helpful to us this past year helping us 5 students and we cannot be grateful enough!! Thanks Stephen :)

Jemma · 9 December 2023

★★★★★ 5/5

Google

We have been using House & Sons now over two years for our student lettings. At all times we have found the staff and particular Simon really dedicated to client satisfaction. Simon has has always kept us informed of any maintenance or other issues, and its nice to be reassured that your property is in expert hands. We can highly recommend this company and the team at House & Sons for any lettings you may be considering.

David · 15 June 2023

★★★★★ 5/5

Google

When we sold our late fathers property we were inundated with estate agents, however, we had recently been on a viewing with Stephen Ridler from House & Son. We were so impressed with his knowledge, professionalism and positive attitude, we decided that if we wanted anyone to sell our house then we would use House & Son. Mr Ridler kept us updated at every stage of the sale, good news or bad, and even though the sale was complicated Mr Ridler got us the result we wanted. I have no hesitation in recommending House & Son, and do so at every opportunity.PositiveResponsiveness, Quality, Professionalism

Derek · 27 August 2020

★★★★★ 5/5

Google

Sharon and Doug were so helpful and professional when needed. If I had queries or any concerns their replies would be swift. I would highly recommend them, especially to first time buyers.

Richard · 6 February 2023

★★★★★ 1/5

Trustpilot

I recently worked with House and Son…

I recently worked with House and Son and unfortunately, my experience was far from satisfactory. From the beginning, communication was poor, emails went unanswered for days, and phone calls were often ignored. When I did get a response, it was vague and unhelpful. The agents I worked with seemed disinterested and unprepared, providing little guidance or insight. Overall, the lack of professionalism, poor customer service, and misleading information left me frustrated and disappointed. I would not trust this company with any future real estate transactions. They also refuse to repair anything and try to blame tenants to keep deposits. I would not recommend to anyone.

Phoebe · 12 December 2024

★★★★★ 5/5

Google

My 5 stars are for Simon & Denise in the rental team. Both very professional and as a landlord great to work with. As landlords for over ten years you want to have confidence your properties will be let and to respectful tenants. These guys continue to find us tenants and always get back to you efficiently with any questions or queries. Simon particularly has been the best rental manager we have ever dealt with.

Coastal · 15 June 2023

★★★★★ 5/5

Google

By far the best Letting Agent in Bournemouth. We have many rental properties with them and they have totally changed our lives. The staff are particularly personable and cannot do enough to help. They are completely up to date on the legislations and amenity standards for rental properties with knowledge in all areas and very well organised. I would have no hesitation in recommending them to any Landlord. The same applies to the Sales Team at House & Sons. They have taken so much stress out of my life.

ALICE · 7 January 2023

★★★★★ 5/5

Google

Simon was amazing at helping us find a new home, he has gone over and above in assisting with paperwork for utilities and has been extremely proactive in arranging any required repairs. Highly Recommend!

J'anine · 13 October 2024

★★★★★ 5/5

Google

Bought my property thru House & Son Estate Agent had a great experience Great team out there helped me in every step Looking forward to do more business with you in the future

N · 31 March 2026

★★★★★ 5/5

Google

I've instructed Sharon Goulding in several property sales over the years and always had a good experience with her and her team. I recently asked her for assistance with a complex sale. She and her colleague Annie really impressed me with their expert knowledge. They promptly provided extremely detailed advice and recommendations for which I am very grateful.

Clare · 14 August 2025

★★★★★ 5/5

Google

I had my property listed through House & Son in Winton, They have been absolutely fantastic with every aspect of the sale. They talked me through everything and used normal terminology to explain how it was all going to work. They have such a wealth of Knowledge of the area and they are total professionals. I would highly recommend using them if you are thinking about selling your property. Stephen has been my point of contact at their Winton office and he has been fantastic, keeping me updated at every stage of the sale. Thank you so much for all your help!!

Nick · 7 July 2019

★★★★★ 5/5

Google

Stephen has been so helpful to us this past year helping us 5 students and we cannot be grateful enough!! Thanks Stephen :)

Jem · 14 July 2023

★★★★★ 5/5

Google

We have used House & Sons for both letting and selling a property and our experience has been very favourable. The team work well together, and cover for each other when a person is unavailable. They have also provided valuable guidance as to our options about how best to structure our property as an investment. In particular, they have links with a number of tradespeople whose quality is a proven track record that has been very useful when things go wrong with a property. Overall, they have been very professional and supportive over what is sometimes a stressful time.

Martin · 9 September 2022