Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
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5/5
GoogleStephen Ridley was truly fantastic and made the viewing process a breeze.
We were so grateful for his help and expertise as being a first time buyers we have to ask about everything.His assistance was invaluable, and we couldn't have asked for a better experience.
Malgorzata Β· 28 April 2025
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5/5
GoogleI thoroughly recommend Sharon Goulding at House & Son. The sale of my mother's bungalow was so complex but thankfully Sharon went over and above to sort situations for myself and also the buyer.
I could not fault this Estate Agent in anyway and really made the right choice on appointing her.
Susan Fowler 13 April 2022
Susan Β· 6 July 2022
Agent replied Β· 6 July 2023
Dear Susan, It was Sharon's absolute pleasure. Thank you for trusting in us.
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5/5
GoogleVery good professional service, Sharon and Steve went above and beyond my expectations, we did not have an easy experience due to problems further along the chain we were in, but they stuck with it keeping us informed on a daily basis of development's, our sincere thanks goes to them for all their help and patience.
Colin Β· 6 July 2022
Agent replied Β· 6 July 2023
Dear Mr Blake,
Thank you very much for the kind review. Not every transaction is easy but thank you for trusting in us to get your over the line.
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5/5
GoogleFrom start to completion, the whole process was managed professionally and smoothly, I never had to chase and they were always two steps infront. Everything was delivered as promised and more on top. If you want the best then this Agency is number one. Head and shoulders above the rest.
Mark Β· 7 January 2023
Agent replied Β· 6 July 2023
Dear Mark, It has been a pleasure to deal with you and your family over the years. We hope to see you again in the future.
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5/5
GoogleI would definitely recommend House & Son, they are brilliant and looked after the sale of my property from start to finish. Steven was amazing and helped me through the whole process. He is very professional and knows his stuff.
Alex Β· 14 April 2025
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5/5
GoogleHouse and Sonβs were very professional throughout our house selling and buying process. They approached the sale of our house very analytically which ensured we achieved the best price for our property. This was well-balanced with a personal touch ensuring we could communicate with them easily and effectively. I would highly recommend them.
Sarah Β· 14 March 2026
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5/5
GoogleI'd like to thank Simon Spofforth for all his support and help to find me the perfect accommodation. My experience at House and Son has been amazing, 5 stars from me, very polite and helpful people.
Cheers
Himesh Β· 15 October 2023
Agent replied Β· 29 October 2023
Dear Himesh, Thank you for your kind review. Simon really appreciated your conscientious approach throughout and is pleased you are happy in your new home.
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5/5
GoogleOur experience with House and Son this year so far has been great. Everyone we have dealt with has been helpful especially Stephen who is great at communicating with us as tenants and makes sure to help sort out any problems we may have with the house.
Gemma Β· 8 December 2022
Agent replied Β· 6 July 2023
Dear Gemma, Stephen and the team very much appreciate your ind review. We are pleased you are happy with our service to date and we hope to continue delivering the level of service you deserve.
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5/5
GoogleSimon is probably the best Estate Agent we have every used. Always ready to respond with vigour and a smile on his face whenever we contact him with our company property needs and after contract service! I can highly recommend him!
John Β· 8 June 2023
Agent replied Β· 6 July 2023
Dear John, we are pleased you are hapy with Simons service and rest assured he wil apply that same vigour going forward.
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5/5
GoogleLooking for a short or long term rental is not an easy task. Simon @ House and Son was extremely helpful. Simon is always professional, keen to help, knowledgeable and does what he has promise to do. We highly recommend Simon and his team, it is a pleasure to deal with effective and efficient people. πππ β¦
Licia Β· 28 May 2024
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5/5
GoogleCouldnβt recommend any more. Doug was amazing on all aspects. Definitely deserves the recognition. Was happy to help day or night with any enquiries and really pushed for answers when dealing with our solicitors. 10/10
Esme Β· 14 April 2025
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5/5
GoogleWe have worked with House and Sons for many years, and their knowledge of the local market is second to none. Their feedback has always been prompt and genuinely useful throughout the process. We would not hesitate to recommend their services to anyone seeking a highly competent Estate Agency.
Joanne Β· 14 March 2026
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5/5
GoogleRecently used house and sons for the sale of our house, from start to finish they were fantastic Sharon and her team were professional and couldnt do enough for us. The communication and enthusiasm from the whole team was second to none. Even when it came to us finding a new house they were extremely supportive and helpful at every stage. It wasnt a straight forward sale but they continued to provide a top class service often working into their own time to make sure things were completed. Wouldnt hesitate to use them again and would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Katie Β· 27 August 2022
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5/5
GooglePretty much one of the ONLY honest, professional and hardworking estate agencies left in the Bournemouth area. Sharon and her team work tirelessly and extremely hard to ensure the sale/ purchase goes to completion smoothly. They do not endorse β gazumpingβ like many other still- do which encourages, greed, disappointment and everyone loosing out. We had been let down on 3 properties previous to purchasing with House & Son and that was purely because of β greedyβ estate agents. We would highly recommend House & Son for any prospective buyers/sellers. Doug is the most genuine, kind and knowledgeable agent we have ever met, never pushy and does not pressure you in any way. Sharon is fast professional and highly efficient in every way. Many thanks for your all your hard work in assisting with the completion of our property.
Best wishes
Deborah JanePositiveResponsiveness, Quality, Professionalism, Value
Deborah Β· 27 August 2022
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5/5
GoogleDoug and the team at House & Sons were great throughout the whole house viewings and purchase procedure. Always on hand to help and offer their advice when asked. Would highly recommend.
Rob Β· 2 December 2023
Agent replied Β· 1 January 2024
Rob you were a delight to work with. The whole team commented on your natural good nature and you were the buyer of choice form the outset. Proeprty is certainly weird, so thank you for hangiong in there to achive the purchase at the third time of asking.
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5/5
GoogleWe have now secured a second rental from Simon Spofforth.Β I'd like to thank Simon for all his help to find us aΒ property for our little family whilst we struggledΒ so hard finding a rental. Simon continued the search until he found us the perfect one. Simon is an asset to the company. 5 stars plus from meβββββ
Sergio Β· 29 January 2024
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5/5
GoogleOur experience with Doug Gates was definitely 5 stars. We are in the USA and Doug dealt with everything for the sale of our house in Bournemouth. He is professional, courteous, and so helpful, going above and beyond his job remit.
Thankyou Doug
Linda Β· 6 July 2022
Agent replied Β· 6 July 2023
Dear Linda & Joseph,
Thank you very much for the kind review. It is very much appreciated and we are glad you had a positive experience with House & Son.
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5/5
GoogleHouse & Son have been truly amazing. Especially Doug who was always contactable and keeping us updated every step of the way with buying our house. I would highly recommend others to use House & Son for their professionalism and brilliant customer service.
Jenna Β· 6 July 2022
Agent replied Β· 6 July 2023
Dear Jenna,
Thank you very much for your review. It was definitely the move that was meant to be, even if there was some bumps along the way. We hope you, Danny and family are enjoying your new home!
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1/5
GoogleTerrible service from these lot. I understand they are just puppets for the landlord and they do whatever he says, but appalling all round. Took three months from us moving out for us to receive our deposit back as the landlord had decided β¦
Andy Β· 14 April 2025
Agent replied Β· 8 December 2024
Dear Mr Barnett,
Thank you for your review. We care deeply about the experiences of our tenants and the level of service they receive from beginning to end. As such if you would β¦ More
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5/5
GoogleI was looking for a property to purchase in Bournemouth, being based in Kent I knew this would be challenging. I found a couple of properties on Right Move that House & Son listed. I arranged a number of viewings with House and other agents on a weekend in February 2020 (pre-COVID-19). Doug from House & Sons was our first viewing of the day and was really helpful. There was no hard sell and Doug helped us with the info I needed on the local area, potential future value and rental incomes. This is exactly what I wanted. As it happened, the first property seen was the one I selected. I put in an offer that was accepted by the vendor then lockdown started. Doug and Sharon were SO helpful through the numerous delays I experienced on my side with finance arrangements and down valuations on my other property. They kept the vendor updated throughout and I felt very lucky to have them working with me because Iβm sure another agent would have just walked away and found another buyer. It was a real pleasure to work with Doug and Sharon throughout. I couldnβt recommend House & Sons more highly.PositiveResponsiveness, Quality, Professionalism
Julia Β· 27 August 2021
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5/5
GoogleIf you are looking to sell a property, House & Son are absolutely outstanding estate agents and we cannot recommend them highly enough!
We had the great fortune of being personally recommended to contact the excellent Sharon Gould at House & Son by someone who, at that time, had recently used her to sell his home. He was very familiar with several estate agents in the area, yet specifically recommended House & Son. We now fully understand why he did so and would ourselves recommend anyone who needs an estate agent to contact them. We have been dealing with them for the past 11 months or so in relation to the sale of a property in Poole, which completed recently.
Sharon Gould, with the assistance of the very professional Doug Gates, has been utterly amazing throughout. We have rarely come across anyone as committed, efficient, helpful and friendly. This was not a particularly easy process for us, because the property had been rented for in the region of 75 years and we had little personal knowledge of the property. It was also a disadvantage that we currently live abroad and also do not have much knowledge of the Poole/Bournemouth area. Those factors combined could have made this an extraordinarily difficult process. However, Sharon's unfailing excellence in assisting us with everything to do with the sale made this whole process considerably easier than we could ever have imagined.
Sharon's efficiency was something to behold. Within only a matter of days after we had first discussed putting the property on the market and at what price, Sharon had already visited, taken photographs, put together a brochure and placed the property up for sale on the Internet. Because of our lack of knowledge of the property, and our lack of presence, Sharon also very kindly inspected the property, helped us with things such as gas, water and electricity supplies and readings and dealing with everything in connection with the sale. The property also unfortunately needed to be re-marketed when the previous potential purchaser pulled out. Sharon's helpfulness, efficiency and enthusiasm to push forward with the second sale was nevertheless just as impressive as with the first. She demonstrated her outstanding qualities in that process too. She was also able to give very practical advice in relation to which offer we should accept and why. Selling a house was not something that we had done before and this was invaluable to us.
Yet it was not simply the assistance that Sharon gave to us that was so impressive. She also followed up, in her incredibly efficient way, with other parties connected with the sale to enable this to go through. She liaised not only between us and the purchaser, but also with all those connected with the purchaser who needed to act so as to ensure that our sale could take place. For example, when it came to the second purchaser, they needed to sell their flat before they could complete on our house. Sharon seemed to be chasing everyone connected with that other sale as well, just to ensure that that could go through smoothly so that our own home could be sold!
The manner in which Sharon kept us fully informed of every step in the process was also incredibly impressive. The telephone conversations that we had with her at various stages were also really helpful, with my wife emphasising how comforting it was to hear Sharon uttering the words "Leave it with me" on several occasions, which meant that we were able to relax about the next steps. And every time that we did so, everything worked out really well!
In short, we cannot emphasise enough that our experience with House & Son was absolutely outstanding. We recommend House & Son extremely highly and without hesitation to anyone in need of an estate agent that offers the very highest professional standards and overall excellence.PositiveResponsiveness, Quality, Professionalism, Value
Anthony Β· 27 August 2021
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5/5
GoogleFollowing recommendation from a neighbour selling, I made contact with Steve, Doug and the team. From day one I was very impressed with the service, friendliness and professionalism of all involved in our sale and communication and courtesy was excellent throughout. I felt valued and was provided with such useful information through every stage. COVID rules were all followed during these strange times and the support offered was excellent. The understanding of my youngest sons needs really made us all feel that our needs were taken into consideration fully. Highly recommended and I will most certainly be using then again for any future selling needs. Thank you so very much Steve, Doug and team.PositiveResponsiveness, Quality, Professionalism, Value
Lisa Β· 27 August 2021
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5/5
GoogleFollowing recommendation from a neighbour selling, I made contact with Steve, Doug and the team. From day one I was very impressed with the service, friendliness and professionalism of all involved in our sale and communication and courtesy was excellent throughout. I felt valued and was provided with such useful information through every stage. COVID rules were all followed during these strange times and the support offered was excellent. The understanding of my youngest sons needs really made us all feel that our needs were taken into consideration fully. Highly recommended and I will most certainly be using then again for any future selling needs. Thank you so very much Steve, Doug and team.
Lisa Β· 6 July 2021
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5/5
GooglePersonally I think it would be very difficult to find a better Estate Agent than House and Son in Winton. Sold a few houses with them now and they really are a cut above the rest . The marketing was beautifully done with stunning photos and the house was sold within days. Sharon and Steve were extremely professional, courteous and a pleasure to deal with throughout the process and I wish them continued success for the futurePositiveResponsiveness, Professionalism, Value
Barclay Β· 27 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.