Trusted Agent profile Β· Bournemouth
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126 reviews across 3 platforms
122 Old Christchurch Road, Bournemouth, BH1 1LU
Hearnes Estate Agents's office in Bournemouth, at 122 Old Christchurch Road, is rated 4.6 out of 5 across 126 reviews on three platforms, including 67 Google reviews rated 4.6.
Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
5/5
GoogleI have only praise for everyone at Hearnes. I recently had to sell my home of 35 years and I was reccommended to use Hearnes by my solicitor. They were unfailingly pleasant, helpful and encouraging. It was not an easy sale but their enthusiasm never flagged and it was accomplished in the end. I wouldn't hesitate to reccommend them to anyone. Thank-you to all of their lovely staff.
5/5
FacebookBrilliant service from viewings to completion. Only agents in Bournemouth who knew their properties inside and out when discussing them in person at the office, didn't hesitate to find the answers to any questions I had, booked me in for viewings easily and at my convenience, and thorough communication the whole way through. As a result I am in my first home much earlier than expected and my dog and I are very happy!
5/5
FacebookRecently purchased a property, have to say how wonderful you were. From the minute we viewed the property to the completion, you were there every step of the way. We've had some bad experiences recently with other estate agents but we were treated so well by you. Thank you for everything. And the huge gorgeous bunch of flowers you sent congratulating us on our new home was an added bonus, a lovely touch!
5/5
FacebookCouldnβt be happier with James, Matt and the team at Hearnes! Professional, reliable and great service! Thanks everyone! Andrea and Steve Gilling
5/5
GoogleAs a first time buyer, I don't think I could have dreamed of having a better team of estate agents! Helpful, honest and patient with us through all stages of the process, all of my expectations have been exceeded regarding their customer service. Just picked up the keys now, delighted - thank you Hearnes!PositiveResponsiveness, Quality, Professionalism
5/5
FacebookThe entire process of buying a property and selling one is extremely stressful, but Hearnes were incredible from start to finish! After successfully selling our property, the team at Hearnes helped more with our forward purchase than the estate agents who were representing the sale. They were incredible and we literally cannot recommend them highly enough. ππΌβ€οΈ
1/5
GoogleEven 1 star is too generous. Stay away. they continuously lie, don't know things but manage to speak up once caught out, when we already knew the information from somewhere else. Horrible company, no wonder estate agents get a bad reputation. Their work ethics are totally wrong and if I wanted to waste anymore time with them, I would take it much further.
5/5
GoogleWe've had the pleasure to get our first home with Hearnes and are very happy with them, staff is kind, highly professional and very responsive. I We're especially thankfull to James and Sally, who were amazingly nice and were always on top of everything. Highly recommend them!PositiveResponsiveness, Professionalism
5/5
GoogleThankyou so much to James and all of the team at Hearnes! They have been brilliant from the start right the way through to completion of our flat. Their communication, professionalism and friendliness is second to none. We would have no doubts in recommending them to anyone looking to sell their property. :)PositiveResponsiveness, Professionalism
5/5
FacebookCannot praise the staff at Hearnes highly enough- thoroughly professional, highly personable, really conscientious and always on the ball. They did a superb job not only in selling our house but also in ensuring that the buyers were happy and that everything ran smoothly- they genuinely could not have done more, superb service and great people.
5/5
GoogleExcellent service from the beginning getting shown around by Matthew who seemed to be very up to date with all details and knowledge to then having Juliet carrying on the great work answering any questions I had and chasing the solicitor's and getting the sale through! Thanks
5/5
FacebookBrilliant experience selling my flat with the team. Not stressful in anyway, helpful when I needed them and got it done in double quick time. Thank you guys!
Thank you Lewis, it was pleasure helping you with the sale of your home. Have a great time on your travels and we look forward to hearing from you on your return!
5/5
FacebookSold our flat with Hearnes this summer, it was on the market a couple of weeks tops! Weβve worked with Hearnes a couple of times and always get great service. The team canβt do enough for you and their knowledge of the area and network of buyers means youβre in good hands. Highly recommend
5/5
GoogleSuperb service from Andy, Spencer and the guys at Hearnes Bournemouth, keeping us updated and engaged throughout a long purchase, due to probate. Can`t recommend the professional and friendly service enough. (Andy & Susie).
5/5
FacebookThanks to everyone at Hearnes who helped us with the purchase of our first family home! We were kept informed at every stage of the sale which we found incredibly helpful as first time buyers. Big shout out goes to Sandy who was so happy and cheerful - it made the process so pain free :) great work Hearnes οΏ½
5/5
FacebookThankyou so much to James and all of the team at Hearnes! They have been brilliant from the start right the way through to completion of our flat. Their communication, professionalism and friendliness is second to none. We would have no doubts in recommending them to anyone looking to sell their property. :)
5/5
FacebookHearnes was recommended to me to sell my flat in Bournemouth - what can I say? Amazing! Professional, friendly with great service throughout the entire process. I seriously can't fault these guys. I felt totally supported from day one, they were great at keeping me informed and were an absolute pleasure to do business with :)
5/5
FacebookI really rate the whole team at Hearne's in Bournemouth and think they work so hard to ensure that the process is as stress free as possible. I recommend them all the time to my own clients which I certainly wouldn't do if I didn't trust their intentions, knowledge and dedication to the job. Highly recommend their services.
5/5
GoogleAmazing service from everyone here. Really helped us sell our flat and helped push for onward purchase. Cannot fault in any way and would certainly recommend to anyone.
5/5
FacebookHaving recently bought and sold our property with Hearnes I have nothing but praise for the professional and efficient way everything went. We had offers in excess of the asking price within one week of instruction and all was completed within 5 weeks - Superb service from James, Matt and all at Hearnes.
1/5
GoogleShameful customer service.NegativeResponsiveness, Quality, Professionalism, Value
Hi Fiona, we have been unable to track down your details within any of our offices. Are you able to provide us with details of your experience and which office you dealt with? You are welcome to email me directly if you feel more comfortable. Sally@hearnes.com. Thank you.
5/5
FacebookJoe at Hearnes has been a pleasure to deal with across all our viewings. Heβs very knowledgeable, never pushy and has a refreshing trustworthy approach to selling property. I wouldnβt hesitate to instruct Hearnes to sell my home when the time comes.
5/5
FacebookWe received the keys to our new home in Bournemouth last week having relocated from Plymouth. From the initial veiwings to completion we found the team at Hearnes very professional, helpful and friendly. We would not hesitate to recommend them and would use them again should the need arise.
5/5
FacebookSeriously the most friendly and professional Estate Agents I have ever worked with. Both before and after sale took all the stress out of the process! Really recommend using the team! Andy tried to take all the credit but we know it was #girlpower all the way οΏ½οΏ½
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hearnes Estate Agents's Bournemouth office has 126 reviews across three platforms: 67 on Google, 58 on Facebook (across the whole business), 1 on Trustpilot (across the whole business).
Hearnes Estate Agents Bournemouth is rated 4.6 out of 5 across all 126 reviews, and 4.6 out of 5 on Google from 67 reviews.
Hearnes Estate Agents Bournemouth, 122 Old Christchurch Road, Bournemouth, BH1 1LU.
