Trusted Agent profile Β· Bournemouth

Goadsby Bournemouth reviews

3.8

β˜…β˜…β˜…β˜…β˜… Good

115 reviews across 2 platforms

31 Southbourne Grove, Bournemouth, BH6 3QT

Goadsby's office in Bournemouth, at 31 Southbourne Grove, is rated 3.8 out of 5 across 115 reviews on two platforms, including 72 Google reviews rated 4.6.

Google logo

4.6 / 5

72

Reviews on Google

This office

Trustpilot logo

43

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.

5/5

Google

Dealt with Steve, excellent & quick communication, very honest (unlike some) and helpful, made the buying process a great deal easier, would highly recommend

Iain Β· 26 August 2018

1/5

Trustpilot

Awful!

My partner had an awful experience with Goadsby. Very quick to take her money but then it was all down hill. Customer service & communication was appalling, a culture of arrogance seems to run through the company. Luckily there are many other estate agents to choose from, which is exactly what we've done with our latest sale & purchase.

Consumer Β· 27 October 2020

4/5

Google

As a landlord have used Goadsby for many years and on the whole they have been very helpful and professional in their approach. Recently Aimee has found me two new tenants and I have found her to always be polite and business like . I must also add Aimee always looks tidy and smart when in the office and meeting clients.

Pam Β· 26 August 2019

5/5

Google

Overall very happy with the service we received from Michael and Neil at Goadsby whilst purchasing our home. Communication is regular and they were helpful with extra things like the windows which needed updating and a fence that had blown down in a storm. Thank you, we really appreciate it. Great service. Louise and Giuseppe

LA Β· 16 April 2020

1/5

Trustpilot

Wareham lettings were useless

Wareham lettings were useless. They have no concept that an empty property is losing money. They took far too long to do the referencing for me and then still expected me to pay the full amount of their bill. (I didn't.)

SS Β· 21 July 2022

1/5

Google

Lousy customer service from Aimee. I wanted to see a property, she requested my details saying she needed them before a viewing could be booked. I never heard from her again, business must be booming for her! Luckily enough another estate agent very close to Goadsby stepped in, they have obviously heard of customer service!

SquashedAnt Β· 26 August 2018

5/5

Trustpilot

Goadsby Estate Agents in Wimborne are excellent

Goadsby Estate Agents in Wimborne helped me find my new flat and were friendly, professional, knowledgeable, fair, and always quick to respond my questions. In particular, Freddy P was brilliant, from start to finish.

Allan Β· 30 November 2022

5/5

Google

I have been renting from Goadsby for 7 months and have always had great service from the team. From the start of my tenancy I have always had great communication from them. Whenever I have maintenance issues they are dealt with as soon as possible. Thank You Goadsby Southbourne Team!

0506slow Β· 26 August 2019

5/5

Trustpilot

We rented a property for a year located…

We rented a property for a year located in Poole via Goadsby (Poole Branch). Claire Martin from Poole branch is very professional and helpful. She is also friendly, responsive and well experienced in handling things. We would recommend anyone working with Goadsby.

Ei Β· 27 August 2021

5/5

Google

Extremely Competent Staff.... Very Helpful and have made our move Very Easy.... πŸ‘πŸ˜ŽπŸ‘

Nicholas Β· 25 August 2020

Agent replied Β· 24 August 2024

Hi Nicholas, thank you for your kind review, glad we were able to assist you. Kind regards.

5/5

Google

Fantastic experience. Top staff

Nick Β· 16 April 2022

Agent replied Β· 24 August 2024

That’s great to hear Nick, thanks for leaving our Southbourne team a review. All the best

5/5

Trustpilot

This is a fantastic agency who work…

This is a fantastic agency who work hard and ethically with you the client in mind. They are understanding and intelligent and I would definitely use them again if I move home.

Alice Β· 10 June 2022

5/5

Trustpilot

I rented a property in bournemouth town…

I rented a property in bournemouth town centre through goadsby and stayed there for 6 years. Throughout this time we had occasion to contact both Mathew Bewley and in the last few years Alex Gould.

Cameron Β· 10 November 2021

5/5

Google

Very good service by professional people

Theresa Β· 25 August 2020

Agent replied Β· 24 August 2024

Thank you for your feedback Mrs Smart, our pleasure.

5/5

Google

Good customer service

S Β· 16 April 2021

Agent replied Β· 9 December 2024

Great to hear Shaun, thank you for leaving us a review. kind regards.

5/5

Google

Good customer service

Shaun Β· 25 August 2020

Agent replied Β· 24 August 2024

Great to hear Shaun, thank you for leaving us a review. kind regards.

1/5

Trustpilot

Pushy estate agent

We felt the estate agent was pushy and rude/abrupt to the seller of the house.

Hannah Β· 31 May 2023

1/5

Google

DO NOT USE. Forever chaseing for updates. Sold a 'freehold property' legal searches come back leasehold, with a very short lease. Now I've incurred legal costs and gone through the process of getting my mortgage offer for nor reason.

Clark Β· 26 August 2017

1/5

Trustpilot

Goadsby outsourced the check out of the…

Goadsby outsourced the check out of the property after the tenants left.

C Β· 13 June 2023

1/5

Trustpilot

Keep up Goadsby

Keep up Goadsby! It’s 2022 and customers matter. Revolting company. Mean, unfriendly bullies in all aspects. Misrepresentation of facts. Underhand and sly. Shockingly poor.

ANNA Β· 17 March 2022

5/5

Google

The staff at Goadsby have been absolutely spot on with help right from the start to the finish. Thank you all so very much. We certainly do recommend them to friends and family

Tessa Β· 26 August 2019

1/5

Trustpilot

Gazumping Goadsby

Gazumping Goadsby decided to show the property which we had agreed to purchase to another buyer although we had already undertaken and paid for a survey

Martin Β· 4 April 2021

4/5

Trustpilot

Goadsby Estate Agent Wimborne have been…

Goadsby Estate Agent Wimborne have been everything I hoped for in an Estate Agent. Informative very professional and they have accompanied every viewing.

Carol Β· 1 December 2020

1/5

Trustpilot

Absolutely loathe this company

Absolutely loathe this company. They treat tenants like dirt.

Jo Β· 18 November 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Goadsby's Google reviews

Questions about Goadsby Bournemouth

How many reviews does Goadsby Bournemouth have?

Goadsby's Bournemouth office has 115 reviews across two platforms: 72 on Google, 43 on Trustpilot (across the whole business).

What is Goadsby Bournemouth's rating?

Goadsby Bournemouth is rated 3.8 out of 5 across all 115 reviews, and 4.6 out of 5 on Google from 72 reviews.

Where is Goadsby's Bournemouth office?

Goadsby Bournemouth, 31 Southbourne Grove, Bournemouth, BH6 3QT.

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