Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service from Ben and Matthew in the sales team.
Thank you for all your help.
PT · 14 May 2021
Agent replied · 24 March 2024
You're very welcome!
Thank you for choosing our services, and we're delighted to hear that Ben and Matthew from our sales team provided you with great service.
We value your business and appreciate your kind words. If you ever need assistance in the future or have any questions, please feel free to reach out. Your satisfaction is our priority, and we look forward to serving you again.
Have a fantastic day!
★★★★★ 5/5
GoogleOver the years I've purchased, sold and let a few properties and in my experience Foxes Sales & Lettings are the best in the business. Professional, friendly and always willing to go above and beyond to meet customers needs.
If you're looking to buy, sell or let a property, then make Foxes your first choice. Highly recommended!
David · 31 July 2016
★★★★★ 5/5
GoogleReally nice people to deal with and keep in touch when we have issues. Steve and Sam have are really helpful.
Anna · 17 September 2019
Agent replied
Thanks Anna, always good to hear positive feedback : )
★★★★★ 2/5
GoogleDon't even try them waste of time
ABDUL · 30 July 2022
Agent replied · 24 March 2024
Hi Abdul,
We're truly sorry to hear about your disappointing experience. Your feedback is essential to us, and we'd like to learn more about what went wrong. Please reach out to our customer support team at Hello@foxes.co.uk so we can address your concerns and make things right.
We value your time and trust and hope to have the opportunity to improve your perception of our services.
★★★★★ 5/5
GoogleHappy to help. Very patient and understanding.
Michelle · 30 July 2022
Agent replied · 24 March 2024
Hi Michelle,
Thank you for your kind words and taking the time to leave this positive review! We are delighted to hear that you found our team patient and understanding. Customer satisfaction is our top priority, and we are always here to assist you to the best of our abilities.
If you ever have more questions or need assistance in the future, please do not hesitate to reach out. Your feedback motivates us to continue providing exceptional service.
Once again, thank you for choosing us, and we look forward to serving you again in the future.
★★★★★ 5/5
GoogleGreat service, very responsive and attentive team happy to help at anytime getting things done as fast as they can.
Moises · 21 November 2019
Agent replied · 24 March 2024
Hi Moises,
We're delighted to hear about your positive experience with our service. Our team takes pride in being responsive and attentive to our customers' needs, and it's rewarding to know that our efforts are making a difference. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again.
★★★★★ 5/5
GoogleThanks for selling my flat Nick.
Jennie · 17 September 2018
★★★★★ 1/5
GoogleArrogant and incompetent agents. Lettings manager doesn't even bother to respond to complaints in a timely manner. AVOID RENTING THROUGH FOXES!!
Michal · 17 September 2018
Agent replied
Hi Michal,
I’m Damon the Director of Foxes S&L.
I’ve just spoken with Sam Bowler and I understand that you are still waiting for your deposit as it is currently in dispute with your landlord.
I’m sorry that this deposit dispute hasn’t been resolved yet. Sam assures me that he’s trying to resolve this matter for you and will give you another call tomorrow morning with an update. Normally we endeavour to return deposits back within 10-14 Days, however on occasions when there is a dispute between the tenant and landlord it can take longer to negotiate the dilapidations, which Sam is in the process in doing.
As I say, Sam is trying his best to get this resolved for you and will contact you again tomorrow with an update. If you have any further questions, do not hesitate to contact me at damon@foxes.co.uk.
Kind Regards
Damon.
★★★★★ 1/5
GoogleThe lady in question did not even leave the table.
Ozden · 30 September 2021
Agent replied · 24 March 2024
we value your feedback. We strive to provide the best service possible, and it's clear we fell short in your case.
Your concerns are important to us, and we'd like to make things right. Please reach out to our customer support team at hello@foxes.co.uk so that we can discuss your specific issues and work towards a resolution.
Your feedback helps us identify areas for improvement, and we are committed to addressing any issues you've encountered. We appreciate your patience and hope to have the opportunity to improve your opinion of our services.
Thank you for bringing this matter to our attention, and we look forward to the possibility of resolving it to your satisfaction.
★★★★★ 1/5
GoogleSome of the agents are too young and work in a dismissive manner
Kristina · 31 July 2019
Agent replied
Hi Kristina,
Sorry about whatever happened. Are you able to provide anymore information?
Can you email me at damon@foxes.co.uk
thank you.
Damon
★★★★★ 5/5
GoogleI have used these estate agents to find new property on several occasions as I've moved around Bournemouth/Dorset quite a lot in recent years, and have always found them to be helpful, resourceful and ultimately successful each time. Would recommend to anyone in a similar situation!
Sam · 17 September 2016
★★★★★ 5/5
GoogleFoxes Estate Agents, Foxes Property Management and Foxes Sales and lettings are amazing! I have used all of the services they offer and can say that I highly recommend them. They are the best in Bournemouth.
Keep up the good work guys.
Regards Dave G
Info · 31 July 2016
★★★★★ 5/5
GoogleGreat Service
Md · 1 August 2026
★★★★★ 1/5
GoogleVery unprofessional behaviour!
Michael · 21 November 2019
Agent replied · 24 March 2024
Hi Michael,
We're sorry to hear about your experience, and we take your feedback seriously. Our goal is to provide a professional and positive experience for all our customers. We would appreciate more details about your specific concerns so that we can address them promptly and improve our service. Please feel free to reach out to us directly with any additional information or concerns you may have. Your satisfaction is important to us, and we value your input.
★★★★★ 5/5
GoogleGood professional agency
Ryan · 17 September 2019
Agent replied
Thanks Ryan..
Gald youu are happy!! :)
★★★★★ 4/5
GoogleRating only, no written review.
Ernie · 22 April 2026
★★★★★ 5/5
GoogleI rent a flat from Foxes and they are quick to deal with any issues when things don’t work in the flat x
Sarah · 17 September 2019
★★★★★ 5/5
GoogleBrilliant service from Foxes. The lettings team have been very supportive throughout my Tenancy. Very pleased. Would recommend their services to anyone.
Dominic · 21 November 2019
★★★★★ 5/5
GoogleThese guys are the best in Bournemouth & Poole. If you are looking to sell or rent your property, stop searching and give Foxes a call.
Matt · 31 July 2016
★★★★★ 1/5
GoogleRating only, no written review.
Diana · 13 February 2026
★★★★★ 5/5
GoogleSold a property - very helpful, hands on approach and always on the end of the phone keeping me updated.
Iain · 17 September 2017
★★★★★ 5/5
GoogleAlways helpful and know their stuff.
Hugs to all from the Willow family! Keep up the good work!
Sue · 17 September 2018
★★★★★ 5/5
GoogleGreat customer service. The team made the process of moving in to my property effortless.
Janace · 21 November 2019
★★★★★ 5/5
GoogleGreat estate agent who specialise in lettings, rentals and sales in Bournemouth and Poole. Highly recommended.
Michelle · 18 September 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.