Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo I want to share my journey with Clarkes…..I was looking to sell a property during a every difficult time for myself and my family, not knowing where to start I used a website to recommend agencies in the area, I contacted the top 3
Clarkes were the first to call following my enquiry
One of the directors (Claire Sheppard) actually called personally
Extremely knowledgeable about property, sales, development not to mention personable (felt like I had known the years)
No pushy sales speech
Followed up the call with an email & info
Great service
Obviously I chose Clarkes!!
From the moment of instruction I can not fault them! They were up against needing a quick sale, a tenant who wasn’t accommodating and knowing I wasn’t always available due to personal reasons, Clarkes understanding, flexibility and professionalism was outstanding
Their ability to understand their buyers requirements and their vetting process meant we only had viewings from serious buyers (and we weren’t short of interest either)
They took detailed feedback from every viewing allowing us to know what was needed for a quick sale, as a result we achieved our goal and had a great offer from a buyer able to proceed extremely fast.
Even after the offer was excepted their level of service did not falter due to their knowledge of the offer to completion process and constant follow ups with all parties involved.
I have been through the house sale/purchase process over a number of times previously and I really can’t express what a fantastic agent Clarkes is…they go way above and beyond with their service and really are a cut above the rest! If Clarkes are in your area, then I really wouldn’t consider anyone else.
The positive experiences is actually endless but I’m not sure this review page would give me enough character spaces to list them all
Sarah · 24 August 2022
Agent replied · 23 August 2024
Thank you so much for such an amazing review Sarah. It is very much appreciated from the whole team at Clarkes!
We are so pleased you are happy with our service, it was a pleasure working with you and we wish you all the best :)
★★★★★ 5/5
GoogleAndrea was a massive help and support to me as a first time buyer! Can’t recommend Clarkes enough!
Alexis · 16 October 2023
Agent replied · 12 June 2024
Thank you for your review Alexis. We wish you all the very best in your first home!
★★★★★ 5/5
GoogleI'm a Landlord and have been so fortunate to have been allocated to Tracey who looks 2 properties for me. We've had quite a few challenges and she manages these with ease, ensuring she gets the best outcome possible. She is so professional, friendly and puts you at ease, even in the most stressful times. She's a star and I'm so grateful to partner with her. Thanks!
Mickey · 16 September 2023
Agent replied · 12 June 2024
Hi Mickey, Thank you so much for your lovely feedback! We will be sure to pass it on to Tracey. Many Thanks Clarkes
★★★★★ 5/5
GoogleExcellent service throughout. Andrea was amazing - thank you!
Arman · 13 April 2024
Agent replied · 12 June 2024
Hi Arman, It was our absolute pleasure. We hope you are very happy in your fabulous new home. Warm regards, Andrea and all the team.
★★★★★ 1/5
GoogleWhat an absolutly incredible display of the modern day estate agent. Only open from 10am-3pm, with coffee making time stretching from 10 to 11. They seem to eventually sit down at the desk around 11.15 to start answering calls before taking an hours lunch break at chicken station from 11.30. After 3 days of calling and emailing I eventually got through to them as a 'landlord' (the people who pay for thier wages) who they "only answer the calls to at the moment" to express my interest in renting a property. Only to be told their website is out of date and the property is no longer available. Just incredible.NegativeResponsiveness, Quality, Professionalism
Alex · 13 June 2022
Agent replied · 12 June 2024
Good afternoon. Thank you for getting in touch, we are sorry to hear of your dissatisfaction with the service you have received.
Our lettings office is open 09:00 - 17:00 daily.
Our Sales phone line is open 09:00 - 17:30 Monday to Friday and 09:00 to 15:00 on Saturdays.
Should you wish to enquire on a specific property it is best to do so via Rightmove for the quickest response.
August is an exceptionally busy period with Student Houses changing hands which can cause delay in response times for which we can only apologise.
★★★★★ 4/5
GoogleThis review is a bit late but none the less its been my intention to write it from when i recieved my keys way back in feb 2021, in short i owe the entire Team at Clarks the biggest Thankyou for everything they did in completing my sale and purchase , i now have the perfect wee bungalow i have always wanted, the area is new to me bh10 i was previously bh4 for almost 30 years had i known how lovely it is here then perhaps id have been here earlier however theres a time and a place for everything , my times now and i could not be more happy, gratefull and contended, It was the property manager and all the team at Clarks that made this happen for me. Thanking you all so so much and Wishing each of you a Very Happy new year with continued succsess. warmest regards cliff skey .PositiveResponsiveness, Quality, Professionalism, Value
Clifford · 13 June 2022
Agent replied · 12 June 2024
Thank you very much for your kind words Cliff. We are so pleased to hear you are happy in your home! Wishing you all the very best.
★★★★★ 5/5
GoogleI have nothing but good things to say about this Estate Agents! They helped us sell our flat and from day one were on the case. Every phone call to them was responded to on the day and they just went above and beyond what we expected. We have had experience of lots of estate agents in our time and I can honestly say Clarkes are the best. Andrea especially deserves a mention as she made the whole process bearable and any problems were sorted out immediately. I think she was just as excited as us when we completed!! Such a lovely friendly team!
Tanya · 13 June 2022
Agent replied · 12 June 2024
Thank you for these lovely words Tanya! You were a pleasure to work with and we wish you all the best!
★★★★★ 5/5
GoogleSo I want to share my journey with Clarkes…..I was looking to sell a property during a every difficult time for myself and my family, not knowing where to start I used a website to recommend agencies in the area, I contacted the top 3
Clarkes were the first to call following my enquiry
One of the directors (Claire Sheppard) actually called personally
Extremely knowledgeable about property, sales, development not to mention personable (felt like I had known the years)
No pushy sales speech
Followed up the call with an email & info
Great service
Obviously I chose Clarkes!!
From the moment of instruction I can not fault them! They were up against needing a quick sale, a tenant who wasn’t accommodating and knowing I wasn’t always available due to personal reasons, Clarkes understanding, flexibility and professionalism was outstanding
Their ability to understand their buyers requirements and their vetting process meant we only had viewings from serious buyers (and we weren’t short of interest either)
They took detailed feedback from every viewing allowing us to know what was needed for a quick sale, as a result we achieved our goal and had a great offer from a buyer able to proceed extremely fast.
Even after the offer was excepted their level of service did not falter due to their knowledge of the offer to completion process and constant follow ups with all parties involved.
I have been through the house sale/purchase process over a number of times previously and I really can’t express what a fantastic agent Clarkes is…they go way above and beyond with their service and really are a cut above the rest! If Clarkes are in your area, then I really wouldn’t consider anyone else.
The positive experiences is actually endless but I’m not sure this review page would give me enough character spaces to list them all
Sarah · 13 June 2022
Agent replied · 12 June 2024
Thank you so much for such an amazing review Sarah. It is very much appreciated from the whole team at Clarkes!
We are so pleased you are happy with our service, it was a pleasure working with you and we wish you all the best :)
★★★★★ 5/5
GoogleBig big thank you to Clarkes for helping me buy my first place!!
I was pretty clueless about processes but Claire and Andrea talked me through everything and were really helpful, got back to me very quick about any questions. Other staff always around to talk to also and polite and professional when asking questions. I felt they genuinely wanted things to work out as seamless as possible and they enjoyed the little wins with me throughout..
Made the whole thing a lot less stressful!
Would thoroughly recommend anyone to buy or sell through Clarkes.
Thank you so much again 😊💕🥂PositiveResponsiveness, Quality, Professionalism
Hannah · 13 June 2022
Agent replied · 12 June 2024
Thank you for the lovely review Hannah! Wishing you all the very best in your new home :)
★★★★★ 5/5
GoogleI run a gardening business and have had the pleasure of working at a number of properties for Clarkes (plus a couple of the agents personal gardens)
What a lovely bunch of professionals they have there, absolutely fantastic, personable and very accommodating, they’ve gone out of their way to keep me busy during the start up of my new venture and I am extremely grateful!
Thank you guys!
Jordan · 18 July 2023
Agent replied · 12 June 2024
Thanks Jordan, much appreciated!
For anyone looking for Gardening Services we know who we will be recommending!
★★★★★ 5/5
GoogleAlex at Clarkes was absolutely fantastic throughout. He was professional, polite, extremely knowledgeable, kept on us very well informed and helped us through the whole process. I cannot Thank him enough and the whole team at Clarkes too. I would highly recommend Clarkes estate Agents as the service really is faultless and first class. Thank you again Alex we are so pleased with our first home.
Abby & Ryan
Abby · 13 June 2023
Agent replied · 12 June 2024
Thank you both very much for your very kind words. A huge congratulations to you both! We really look forward to seeing what you do with the house. Best wishes from Alex and all the team at Clarkes
★★★★★ 5/5
GoogleExcellent work done by the staff at the branch. Ever so helpful, hardworking in the sale of our property.
Great professional skills service advice. Made things so easy. Would definitely be using Claire and team again. Many thanks Simon
Simon · 23 January 2021
Agent replied · 12 June 2024
Hi Simon, thank you for your review. We really appreciate your kind words! All the best.
★★★★★ 5/5
GoogleMatthew was very patient lots of advice and professional in the buying of one of their properties
Christine · 16 September 2023
Agent replied · 12 June 2024
Thanks Christine for your review - Its great to hear that our experienced and knowledgeable team were able to assist in the purchase of your new home. Please keep in contact! Best wishes the Clarkes team.
★★★★★ 5/5
GoogleWe recently bought a property through Clarkes and worked closely with the amazing Andrea. Andrea ensured that from start to finish every part of our purchase process ran smoothly. Myself and my partner Michelle could not recommend them to other more highly.
This move was made more difficult as we were moving from the Buckinghamshire area down to the Bournemouth area so all visits had to be planned.
Wayne · 13 June 2023
Agent replied · 12 June 2024
Thank you very much for your lovely review Wayne.
We are certainly lucky to have somone as committed and attentive as Andrea.
We wish you and Michelle all the very best here in Bournemouth.
★★★★★ 5/5
GoogleI cannot rate Clarkes highly enough! Especially our Dealings with Alex Caddy. We were actually purchasing a property being marketed by Clarkes while simultaneously selling ours through another estate agents. …
Teila · 16 April 2025
Agent replied · 24 December 2024
Thank you Teila, we really appreciate you taking the time to leave us such a lovely review.
We are so pleased all worked out for you in the end and you and your family will … More
★★★★★ 5/5
GoogleVery kind a professional approach to selling.
I met the lovely Andrea, she had fantastic advice on selling and the information pack given was brilliant. It has a breakdown of all the steps once you receive an offer. Very helpful if you have never sold a property before.
⭐️⭐️⭐️⭐️⭐️
Lucy · 24 July 2024
Agent replied · 23 August 2024
Hi Lucy, many thanks for letting us know how you felt as we strive to help people wherever we can during the process. Warm wishes, Andrea.
★★★★★ 5/5
GoogleWe would highly recommend clarkes, they were amazing, couldn't have got though it without them, all staff we meet were friendly and helpful, but a massive thank you to Jo,
Carole · 16 April 2025
Agent replied · 8 December 2024
Hi Carole , Thank you very much for taking the time to leave us a review, we really appreciate it. And wishing you all the best for the future! :)
Jo
★★★★★ 5/5
GoogleI can highly recommend Clarke’s for sales. Holly, our rep, has been super proactive with booking viewings of our house and contacting potential buyers. She also ensured prompt communication between all parties and negotiated our deal well. Thank you!
Ewa · 13 June 2020
Agent replied · 12 June 2024
Thank you so much! The pleasure is ours.
★★★★★ 5/5
GoogleThanks so much to Andrea & Matt for all their help with our move!
Rebecca · 16 September 2023
Agent replied · 12 June 2024
Thank you Rebecca, we hope all went well with your move and you are settling in well to you new home. Best wishes from all the team.
★★★★★ 5/5
GoogleClaire has worked tirelessly on our behalf. She has kept us informed at all times and gone out of her way to help the sale go through despite a few problems. Thank you Claire and all your colleagues at Clarke's. Highly recommended.
Caroline · 14 June 2018
Agent replied · 12 June 2024
Thank you for you valuable feedback. It's always great to hear when team members exceed expectations. We're so glad we managed to get your sale concluded before Christmas. All the best for the new year - Clarkes Estate Agents
★★★★★ 5/5
YellBest Estate Agent
I would definitely recommend Andrea as the perfect estate agent @Clarkes. She has been incredibly supportive through a long period of uncertain circumstances and ups and downs. Due to her strong determination we could eventually secure the property. She never let us down and also kept us informed on any new development along the way.
SilviaC-17 · 22 October 2022
★★★★★ 5/5
GoogleThey really know their customers, they're straight talking and nice to communicate with. They don't talk down to you or make you feel like just a punter. Sold a property through them in May, so pleased that I chose them.
Kazblaz · 19 October 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to leave us a review, we really do appreicaite it. We understand that selling a property is seldom straightforward and will always work together with everyone involved to achieve our common goal. All the very best.
★★★★★ 5/5
GoogleExcellent service and very attentive to help us out with our purchase. Shout out to Alex Caddy for his professional attitude and drive to help us get the purchase over the line!
Harry · 13 June 2021
Agent replied · 12 June 2024
Hi Harry, thank you for your kind words. Much appreciated. We are glad you had a good experience and wish you all the very best in the new home!
★★★★★ 5/5
GoogleHaving used Clarkes Estate Agents in Winton to conduct the sale of my last property and that of a family member's property I cannot praise them enough. Steve and Claire are fantastic and thoroughly deserve the 5 stars given.
I have bought and sold many properties over the last 20 years and have used different agents in the local area. However, none have been so professional, helpful and prepared to go above and beyond in order to achieve the best possible outcome.
I would have absolutely no hesitation in recommending Clarkes to anyone thinking of selling their property. They have numerous for sale/sold boards in the area and this in itself speaks volumes.
Clarkes have certainly got it right and their business deserves 5 star recognition.PositiveResponsiveness, Quality, Professionalism, Value
Lesley · 13 June 2021
Agent replied · 12 June 2024
Thanks for you honest review Lesley. It is fantastic to have the feedback that our agency alone makes the difference to your experience in moving. We were only too happy to assist you in your move and wish you much happiness in your new home.
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