Marques Lettings Bournemouth, Christchurch and Poole reviews

★★★★★ 5/5

Trustpilot

Exceptional service from savils Salisbury

Our purchase via savils Salisbury was exceptional we found them tobe helpful factful and upon our communication responding at their earliest Moving house despite the best experience is stressful however due to the diligence and effective reliable team at savils the purchase via their services was at its best We would recommend this branch without hesitation either a a seller or purchaser Exceptional

Nicola · 3 May 2022

★★★★★ 5/5

Trustpilot

Great Experience with Roshni Jethwa

We have had a great experience with our property manager, Roshni Jethwa over the past few years. She has been very helpful, responsive, and professional throughout.

Ihsan · 10 April 2026

★★★★★ 1/5

Trustpilot

Very bad communication

Very bad communication, we made our offer for renting a flat, they accepted it and there were delays with the contract which we received after the pre-set 'moving date'. They haven't changed the move-in date in the tenancy agreement even if we moved 3 days after. Once we moved in, they appointed us a property manager and we could not get in contact with them, nor anyone else at the agency. We paid 12 months upfront so they felt like they could disregard us. We haven't received the report from the inventory company so we could double check it, and we can't contest it if it's been more than a week since we moved in. Very dissapointed with their services.

Catalina · 9 August 2024

★★★★★ 5/5

Trustpilot

Exceptional support

Luke has been an exceptional lettings negotiator since the first day we enquired for our property. Despite our busy schedules, Luke was very patient with us and supported our letting journey from start to finish with incredible energy and professionalism. The transition from enquiry to moving in was very smooth and we are extremely pleased with the service we have received by Luke overall. Thank you so much!

Polina · 13 June 2021

★★★★★ 5/5

Trustpilot

Great team

George and his team have been very professional in selling our house in Truro. It took a few months to find the right buyer due to volatility of the market, but George kept us in a positive mood all along. Reliable, efficient, easy and friendly to deal with and always reachable by phone or email. Thank you guys!

Luisa · 6 November 2022

★★★★★ 5/5

Trustpilot

Alexa was brilliant from the outset!

Alexa was brilliant from the outset!Not only did she make time over a weekend to show us properties, she was available right thru the process of entering in to the lease & was also always on hand to answer further questions & re-attend the property on more than 1 occasion so that we could solve issues about sizes & our needs once we got the keys.A HUGE Thank You Alexa!Cheers Ben & Lisa

Benedict · 21 January 2020

★★★★★ 5/5

Trustpilot

Aliya is really helpful and responds…

Aliya is really helpful and responds very quickly whenever we have an issue with our property. She does her utmost to resolve it as soon as possible.

Brittany · 23 October 2024

★★★★★ 5/5

Trustpilot

Exemplary client service

Highly professional, always responsive, very focused on the client’s needs and interests, excellent at generating high quality demand and in communicating. Above all, Archie Davies is the personification of client service.

Marcus · 12 August 2024

★★★★★ 1/5

Trustpilot

Very good company for sellers because…

Very good company for sellers because most of them are traders and they support them.Beware of buying thru their auction , this is the place where you will be mislead , if you buy without doing due diligence, this auction company whatever you see being sold comes back again and again with lower price to catch new innocent buyers , like bait is used to catch the fish, same way innocent buyers are caught thru there network and pricing . Whatever lot you see and think of buying, please go back to previous auction catalogues and you find the the truth and the trick they use for innocents.

Dave · 22 July 2024

★★★★★ 5/5

Trustpilot

Aliya is very responsive/proactive

Aliya is very responsive/proactive, she tries her best to sort out any issues, and provides feedback as issues are being resolved. Aliya also provides clarity on any issues being queries, usually within very quick turnaround times

Karin · 10 May 2024

★★★★★ 5/5

Trustpilot

Sale of apartment

They say that moving home is second most stressful thing in life. That It was a very stressful time selling when faced with buyers who are inconsiderate, however David handled it exceptionally well taking full ownership of engagement between all parties right down to help arrange my removals within 24 hours!!! Thank you David you were awesome and you personally made it happen !!

Pam · 16 December 2021

★★★★★ 5/5

Trustpilot

Sam has been an incredible help

Sam has been an incredible help. An issue I've been dealing for a year he managed to solve it in less than two months, he is very professional and nice!

Maria · 23 August 2024

★★★★★ 5/5

Trustpilot

Zarah Naqvi

I would like to thank Zarah Naqvi, who manages the property we are renting for an always professional and quick response. It really is a pleasure to deal with you Zarah, thank you so much,Sabine

Sabine · 27 May 2024

★★★★★ 1/5

Trustpilot

no response for incidents and Customer Service

unfortunatelly I had rented an apartment with this company as administrator and I have no air conditioner the last 8 days. (this is a pretty new building and I am the first person to live in the appartment and have a lot of issues inside).No body reach out me, they a not able and don´t want to help you if you try to call in the customer service.I don´t recommned this company.I am living inside a oven the last 8 days and nobody cares.the lift is not working the last week too and nobody was able to contact the OTIS to fix it.

Rodrigo · 11 July 2024

★★★★★ 5/5

Trustpilot

Great service

Marcus has been consistently efficient and professional in all his dealings with our flat in Clapham. We are grateful for his quick response to our queries. Thanks, Marcus!

Customer · 16 September 2024

★★★★★ 5/5

Trustpilot

Great experience, easy and timely

Vivian was always responsive, timely and helpful. Very clear on the process and what I needed to do. I appreciate the clarity and attention to detail.

Francesca · 9 October 2024

★★★★★ 5/5

Trustpilot

Mary's exceptional service!

Mary Harries @ 20 Canada Square is a gem! Working with her wasn't just a professional transaction, it was a genuine pleasure. Not only did she deliver everything she promised, but she went the extra mile to meet deadline. Her knowledge, dedication, and positive attitude made a challenging project feel effortless. I felt fully supported every step of the way, and I can't thank her enough for her fantastic work. Mary, you rock!

Sergei · 31 December 2023

★★★★★ 5/5

Trustpilot

Great service from Jack

Jack Iveson has been a fantastic support during our time in the flat. He has been contactable and managed property management issues with compassion and action to ensure the best outcome for us. Many thanks!

Saad · 1 May 2024

★★★★★ 1/5

Trustpilot

House buyer…

We went to look at properties to buy in fife and we have sold our house STC. We saw a house in Falkland fife for sale and immediately called the agent at savills from the number on the For Sale board. We explained that we were interested in viewing and had 3 more days in Scotland in which to do so. We didn't hear back and are now back home as this is now 4 days later. I feel like we lost an opportunity as did the sellers. They should be aware that we are interested in buying their home and we should have had an opportunity to establish if we wanted it.

Deborah · 19 June 2024

★★★★★ 5/5

Trustpilot

So thankful for the exceptional service…

So thankful for the exceptional service provided by Paige Ford and Sevills. As first time renters in the UK, we had a lot of questions and Paige took the time to answer everything and helped us through the entire process. Would definitely recommend Paige as she was very thorough and the process was smooth start to finish!

Mary · 9 August 2022

★★★★★ 5/5

Trustpilot

Reletting our property

Tenants decided to move as they had to relocate and the end of tenancy was well handled and in particular the reletting process was very efficient only taking 48 hours as a result of presenting the property to the right audience. The result was an increased rental and the new tenant moving in within 48 hours of the exiting tenants moving out. Well done to Holly Goodge and her team and in particular George Prior. Good job.

Mr · 25 August 2023

★★★★★ 5/5

Trustpilot

Tami has been an amazing property…

Tami has been an amazing property manager who’s always responsive to our concerns. Tami has done a fantastic job resolving property issues such as leak and other form of emergencies. Thanks so much!

Rebekah · 4 May 2024

★★★★★ 5/5

Trustpilot

Rebecca - Property Manager

Rebecca is an incredible Property Manager. Her customer service skills, communication skills and Professionalism are exceptional! She is incredibly committed to her role as a Property Manager and clearly takes pride in her role. From my numerous conversations with Rebecca, she has always presented solutions to my problems and as a Full-time working Healthcare Professional, this is extremely important to me. Thank you Rebecca!

Preeti · 5 May 2021

★★★★★ 5/5

Trustpilot

Emma and tommy have been amazing help…

Emma and tommy have been amazing help from start to finish cant thank them enough! And amazing customer service.

Cara · 21 April 2026