Marques Lettings reviews

★★★★★ 5/5

Trustpilot

An experience all landlords should encounter

Adam and Morgan worked extremely hard to let my property and understood the current market. Against all odds, finally, the rental value increased, which I had not seen for several years. They both were in contact with me on numerous occasions, over different matters, as Adam is the Manager and Morgan the negotiator of the Battersea Branch on the Northcote Road. Both with an immense amount of knowledge and experience, I can't thank them enough.

Annette · 25 March 2021

★★★★★ 5/5

Trustpilot

Happy with our property manager

We are really happy to have Aliyah as our property manager. Aliyah has been very responsive and efficient to manage our rental property. We’re lucky to have Aliyah and would recommend her services.

Jenny · 24 October 2024

★★★★★ 1/5

Trustpilot

Saville’s

I needed to rent a big property then what I’ve been with for the last 6 years with marshals in Windsor so I found I property with Saville done the viewing lovely just what me and my son needed after loosing my husband few years ago it’s been very hard being a single parent but I’ve worked very hard to give my son what he needs with his father not with us. So Saville started the process for my job I’m a female taxi driver for cooperate clients/ personal clients and also started working with Uber as a second job with the cost of living was getting harder. They firstly email what kind of client I had and stated that I can not allow Uber drivers to pk on the property grounds? I just about have 2 awkward parking space outside a 4 bed hse that I was interested in so I don’t know were my guests were to pk anyway I didn’t understand why they were saying this to me anyway I continued few days later I get a email from a member of staff very late asking me to pay deposit of £600 which I did the next day then the references stated me & my son both were renting the property so everything was all gone through with my son and my reference took longer being self employed so in the beginning I told then my tax return I submitted in January 2025 but it will not show what I’ve been earning from April 2024 that’s were I’ve can show I earn enough to rent the property I was told tax return is no issue it’s just a tick mark for the referencing. its been hard since Covid to get back on track with taxing also my license finished jan 24 and DBS took nearly 4 month to complete with back logs.The reference company also stated they can just look at my bank details for income for last 6 months which shows enough income We had another hse we also like in process if this one was not possible.Cut a long story short my reference was decided as only because of my tax return didn’t showed enough earnings for 23/24Saville’s were only interested in seeing my tax return they didn’t care about my sons earnings/ my earnings from bank details they had which show more then enough.I actually thought about all that had happened they actually wasted our time the made said and done unfairly to me and my son and I found this is because they WERE ACTUALLY RACIST.I’m glad it didn’t all go through I don’t want to deal with people like Saville’s/racist I’ve seen plenty of that all my life and especially in Windsor.We actually found a beautiful property with a lovely estate agent who in a better area and we are happy.But another lesson learned for the books who not to deal with again !

Gurvinder · 23 October 2024

★★★★★ 5/5

Trustpilot

My key contact is Deanna and my…

My key contact is Deanna and my experience and interactions with her have always been positive. Deanna is very customer focused, the consummate professional and a great communicator i.e. always keeping you updated if there is a matter to be resolved.

Concept · 21 May 2024

★★★★★ 5/5

Trustpilot

Lettings Property Management - Gus Young

The lettings team has managed my property for a number of years now and I've always found the team to be professional and responsive, taking a lot of care to understand any concerns I have had as a landlord and handled issues with diligence and consideration for all parties. Particularly in recent years, I would highlight Gus Young, who as my property manager I have been really impressed with the level of service, support and attitude that he exhibits in all our interactions and efficient way he deals with day to day property challenges. Would definitely recommend him to other landlords as a great manager.

Luke · 18 October 2024

★★★★★ 1/5

Trustpilot

By far the worst horrendous frustrating…

By far the worst horrendous frustrating experience while letting my property out at Sevenoaks Kent, UK. The team is never available and always on holiday. When you do reach the top management they are not interested either. Either it’s a lazy bunch of people or a badly run organization however I pay the management fees per month and in return they are not even able to get my tenant to give access to property to repair something that is overdue for months and I am keen to pay and fix. Not only am I paying them but I’m also a landlord who wants to make sure her property is well looked after and all they care about is to collect the money and keep the tenant happy and the landlord in utter frustration. Do not deal with this company. I’m an international Renter and I wrongly chose them because I live in Dubai and they have an Office here. But the standards of service are below a Third World country level.

Gabrielle · 18 October 2024

★★★★★ 5/5

Trustpilot

Caring, considerate property managers

I experienced an accidental injury as our communal area light was broken. Aliya C our property manager is always super helpful, positive & quick to respond to any problem no matter how big or small. Within a few hours, we already had an electrician confirmed to come resolve the problem & within 3 days the issue was rectified completely and shockingly at no cost. Really impressed with the timely delivery as always. We’re lucky to have her as our property manager 🙂‍↕️

Mei · 17 October 2024

★★★★★ 5/5

Trustpilot

Appreciation to Mr. George Pride

I would like to take this opportunity to thank Mr. George Pride for his services to me and my family on the management of the apartment 3.3 Percivall House in all the tenancies in the unit. I appreciate his prompt response to questions and problems from both the tenants and me, the ability to offer solutions to solve the problems and issues by mobilizing appropriate contractors and services. I would like to extend my special appreciation for his help during the period this summer when my family stayed in the apartment temporarily before the next tenant moved in. His professional help for me has been outstanding and I don't see any aspect that needs to be improved. I hope I will continue to enjoy the professional help George could offer.

Kin · 2 October 2024

★★★★★ 2/5

Trustpilot

Poor at best

We chose Savilles to sell our house in Lincoln and the experience has been poor at best. From over valuing the property (valued at £550k, sold at £450k) through to a lack of proactivity in advising us on what to do and a 12 month time frame to sell, it’s been a shambles.I would not recommend Savilles and having read the reviews on here now, I kick myself for having not done my due diligence prior to appointing them.

Mr · 18 November 2018

★★★★★ 5/5

Trustpilot

South Barn, Troy Budd.

Troy Budd and the team working out of the Clifton Branch, Bristol were on hand to help and guid as and when needed. Troy’s in particular was on top of the process which on this occasion wasn’t easy. We all came through the ordeal without losing our sense of humour. Well done Troy you were a great help. Brett and Kim.

Brett · 28 October 2022

★★★★★ 5/5

Trustpilot

Exceptional service from Tom Edinburgh

Amazing service received from my property manager Tom in Edinburgh. I called him this morning with a little issue and there was a contractor at my house that day to sort it you can’t ask for more and I like how honest he was saying He would try and get someone out today but maybe tomorrow which I completely understood thanks Tom

Gloria · 6 August 2022

★★★★★ 5/5

Trustpilot

Good experience

In my experience, Jess Exley was quite friendly, helpful, and communicative throughout the renting process. I saw multiple apartments in London before making a decision and in each viewing, she was always there ahead of time and quite thorough in terms of providing me all the relevant information. She was also always happy and eager to answer any questions I had about the apartment and the process. Overall, would recommend!

Nirav · 7 May 2021

★★★★★ 1/5

Trustpilot

I had no issue with them for 11 years…

I had no issue with them for 11 years of renting. So sadly, at the end they did ghost and kept my deposit without explanation.

Rick · 23 April 2026

★★★★★ 5/5

Trustpilot

Excellent tenancy procurement

Tudor Road Holdings Limited own a number of units at the Shoe Factory in Hackney, and Nikita has been our lettings negotiator in procuring new tenants for a few of our units over the past year. She is professional in her service and a pleasure to deal with, communicating very well every step of the way. Thank you, Nikita.

Emma · 18 November 2022

★★★★★ 5/5

Trustpilot

Positive experience with Putney office

We had a good experience working with Sarah at the Putney office. She was always responsive and clear in her communication with us, and quickly took care of any issues we were having in the flat.

Hannah · 15 September 2026

★★★★★ 5/5

Trustpilot

Well managed property in Fulham

We’ve rented a property in Fulham. Sarah is our property manager. She’s been very helpful in sorting out issues that come up. Speedy replies and good contractors.

Ms · 20 November 2025

★★★★★ 5/5

Trustpilot

Exceptional Service from Cato Ng

I had the pleasure of working with Cato Ng during my tenancy, and I can't speak highly enough of the service he provided. Cato was always prompt in his responses, courteous, and genuinely seemed to have my best interests in mind. It's not often you come across a property agent who goes above and beyond to ensure a smooth experience, but Cato certainly does. His professionalism, combined with his attention to detail, made the entire process seamless. I would wholeheartedly recommend him to anyone looking for a reliable and dedicated property manager. Thank you, Cato, for all your assistance!

KC · 4 October 2023

★★★★★ 5/5

Trustpilot

Great Experience with Roshni Jethwa

We have had a great experience with our property manager, Roshni Jethwa over the past few years. She has been very helpful, responsive, and professional throughout.

Ihsan · 10 April 2026

★★★★★ 5/5

Trustpilot

Exceptional service from savils Salisbury

Our purchase via savils Salisbury was exceptional we found them tobe helpful factful and upon our communication responding at their earliest Moving house despite the best experience is stressful however due to the diligence and effective reliable team at savils the purchase via their services was at its best We would recommend this branch without hesitation either a a seller or purchaser Exceptional

Nicola · 3 May 2022

★★★★★ 1/5

Trustpilot

Very bad communication

Very bad communication, we made our offer for renting a flat, they accepted it and there were delays with the contract which we received after the pre-set 'moving date'. They haven't changed the move-in date in the tenancy agreement even if we moved 3 days after. Once we moved in, they appointed us a property manager and we could not get in contact with them, nor anyone else at the agency. We paid 12 months upfront so they felt like they could disregard us. We haven't received the report from the inventory company so we could double check it, and we can't contest it if it's been more than a week since we moved in. Very dissapointed with their services.

Catalina · 9 August 2024

★★★★★ 5/5

Trustpilot

Exceptional support

Luke has been an exceptional lettings negotiator since the first day we enquired for our property. Despite our busy schedules, Luke was very patient with us and supported our letting journey from start to finish with incredible energy and professionalism. The transition from enquiry to moving in was very smooth and we are extremely pleased with the service we have received by Luke overall. Thank you so much!

Polina · 13 June 2021

★★★★★ 5/5

Trustpilot

Great team

George and his team have been very professional in selling our house in Truro. It took a few months to find the right buyer due to volatility of the market, but George kept us in a positive mood all along. Reliable, efficient, easy and friendly to deal with and always reachable by phone or email. Thank you guys!

Luisa · 6 November 2022

★★★★★ 5/5

Trustpilot

Aliya is really helpful and responds…

Aliya is really helpful and responds very quickly whenever we have an issue with our property. She does her utmost to resolve it as soon as possible.

Brittany · 23 October 2024

★★★★★ 5/5

Trustpilot

Alexa was brilliant from the outset!

Alexa was brilliant from the outset!Not only did she make time over a weekend to show us properties, she was available right thru the process of entering in to the lease & was also always on hand to answer further questions & re-attend the property on more than 1 occasion so that we could solve issues about sizes & our needs once we got the keys.A HUGE Thank You Alexa!Cheers Ben & Lisa

Benedict · 21 January 2020