Trusted Agent profile · Bournemouth, Christchurch and Poole

Marques Lettings Bournemouth, Christchurch and Poole reviews

4.0

★★★★★ Great

701 reviews across 1 platform

74 Seagrim Road, Bournemouth, BH8 0BD, Bournemouth, Christchurch and Poole, BH8 0BD

Marques Lettings's office in Bournemouth, Christchurch and Poole, at 74 Seagrim Road, is rated 4.0 out of 5 across 701 reviews on 1 platform.

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Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Trustpilot

Job well done!

Fantastic service from George Hill in the Truro Office. Excellent communication and support every step of the way in what turned out to be a far more complicated and prolonged sale than either of us envisaged it would be. A very professional service throughout. Wouldn't hesitate to recommend and would certainly use again in the future.

S · 27 April 2021

Agent replied · 27 October 2024

I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,George

5/5

Trustpilot

Paul Eaton was great to work with

Paul Eaton was great to work with. Very efficient and professional.

Nicola · 27 July 2020

Agent replied · 27 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

4/5

Trustpilot

Thank You

It's important for oversea landlords to find a helpful and reliable agent. Ms. Jenny Truong of Hong Kong office and Ms. Sally Livermore, Mr. Gus Young and Ms. Keta Nazmiu of the London offices have been very professional in giving advice and looking after our interests. So a big thank you.

Derrick · 1 March 2022

Agent replied · 27 October 2024

Thank you for taking the time to leave a review. We are glad to have been able to assist.Regards,Jenny, Sally, Gus and Keta

5/5

Trustpilot

Elizabeth was the most helpful agent

Elizabeth was the most helpful agent, and made sure everything ran smoothly

Becca · 10 March 2020

Agent replied · 27 October 2024

Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Buyer experience

As a buyer, we received good and timely communication throughout from Sue in Rickmansworth. Sue was very helpful in arranging a couple of extra visits after our offer was accepted and in getting answers to any questions we had.

JL · 18 June 2021

5/5

Trustpilot

The check out was very smooth

The check out was very smooth! Vivian Has been supporting and processing it very efficient. Thanks

W · 20 October 2025

5/5

Trustpilot

We had excellent service from all the…

We had excellent service from all the Team based in Exeter. The appointments made were prompt and informative. The viewings were efficiently done culminating in offers, and the communication between the solicitors, vendors and buyers made the exchange of contracts straightforward. Would not hesitate to recommend the Team of Floss, Amy and of course SJ

Madeline · 28 April 2021

Agent replied · 27 October 2024

Thank you for such a lovely review, Maddie. It was our pleasure!Regards,Savills Exeter team

5/5

Trustpilot

Fantastic job done by Peter and Emily…

Fantastic job done by Peter and Emily on the sale of my property, its been a long road, but they were professional and courteous and went the extra mile to make sure things went as smoothly as possible, thank you!

Corinne · 6 April 2023

Agent replied · 27 October 2024

Thank you, it was our pleasure, Corinne. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Peter & Emily

5/5

Trustpilot

Angus Wong and Sandy Sitlani have given…

Angus Wong and Sandy Sitlani have given us excellent service. Couldn't be happier.

Eric · 31 October 2024

Agent replied · 25 December 2024

Thank you for your feedback, Eric. It really helps us review our own performance and ensures our service is the best it can be.

1/5

Trustpilot

Never answer the phone or reply to emails

I have tried many many times to call, but they never answer the phone or reply to any emails. I have great concerns over the massive hike to the quarterly service charge from £766.29 to £1060,92 but cannot discuss it with anyone - dreadful company

Mr · 1 September 2022

Agent replied · 27 October 2024

We are very sorry to hear of this inconvenience, and would like to look at providing a resolution for you. If you'd like, please email your contact details and the address and we will investigate.

5/5

Trustpilot

excellent service

Alexa Butler at the Sloane Street office is an absolute gem. She made the entire process simple and easy to understand and I appreciated her patience and expertise. Always accessible, friendly and with plenty of sensible advice. She’s backed up by a charming team who were informed and efficient throughout. Very highly recommended!

Reem · 2 July 2021

Agent replied · 27 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Alexa and the team

5/5

Trustpilot

Aziz is a very nice and honest person…

Aziz is a very nice and honest person willing to serve and help.

John · 21 December 2023

1/5

Trustpilot

I have tenancy contract which has…

I have tenancy contract which has finished two month ago and they did not gave me deposit back. There manager is very aggressive and zero polite with people. Contract has started 12th of March and apartment was not ready til 20th of March

Irakli · 10 November 2022

Agent replied · 27 October 2024

We are sorry to hear this and would like to provide a resolution for you. Please email further information and your contact details to socialmedia@savills.com so we can investigate.

1/5

Trustpilot

Useless book a day off for them then…

Useless book a day off for them then they tell me hour before my appointment they can't make it

Bella · 4 July 2024

Agent replied · 27 October 2024

Hi Bella, we are incredibly sorry for the cancellation; please let us know if an alternative time has been arranged, or provide more details to socialmedia@savills.com so we can look into arranging an appointment for a time that is convenient with you.

5/5

Trustpilot

Amazing service from Robyn

Robyn (Waterfront, Battersea) was so friendly and easy to deal with when buying my new flat. Despite the purchase taking longer than expected, she was always on hand to help and made me feel at ease during every stage in the process. Highly recommended!

Alison · 14 September 2022

Agent replied · 27 October 2024

We are so pleased that everything worked out successfully for you, Alison. Thank you for providing us with an update and for taking the time to review our service!Regards,Robyn

1/5

Trustpilot

Non existent

I really value customer support and the entire process here was shoddy. I was the sole bidder on the property for a number of weeks, no proactive communication and when eventually contacted several weeks later the price had now increased significantly without any notice to me. They only engage when seeking to encourage frenzy bidding, otherwise they have no interest.

David · 15 October 2018

Agent replied · 27 October 2024

Hi David, we're sorry to hear this. Savills endeavours to give the best possible service so we would like to investigate your comments further, please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Trustpilot

Thumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs

I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.

Zi · 27 October 2021

Agent replied · 27 October 2024

I really appreciate your kind feedback. I am very pleased we were able to help and wish you all the very best for the future!Regards,Emma

5/5

Trustpilot

Victoria Short from the Stamford Office…

Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.

Just · 24 May 2022

Agent replied · 27 October 2024

Thank you for your review, its much appreciated.Regards, Victoria

5/5

Trustpilot

Very positive experience in lettings management

I've been very impressed with Sarah Fernandes in the Richmond office, who has been managing our property rental for a number of years. She's been communicative, responsive and proactive throughout this time and would highly recommend her to landlords.

Alan · 23 December 2024

5/5

Trustpilot

Working with Kitty Haley

Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.

KL · 3 August 2022

5/5

Trustpilot

attentive and helpful

Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.

Doug · 17 July 2023

5/5

Trustpilot

Pleasurable experience from start to finish

Pleasurable experience from start to finishI cannot sing the praises highly enough of Jennifer Kendrew from the York office for her professional, care and attention from start to finish She made the whole process seamless and kept me informed every step of the wayExcellent

Gil · 23 June 2022

Agent replied · 27 October 2024

Thanks, Gil - I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Jennifer

5/5

Trustpilot

Kitty O'Sullivan

I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.

Dora · 23 February 2021

Agent replied · 27 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Simply unbeatable service from Ram…

Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes

Soanes · 20 June 2022

Agent replied · 27 October 2024

It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram

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