Trusted Agent profile · Bournemouth, Christchurch and Poole

Marques Lettings Bournemouth, Christchurch and Poole reviews

4.0

★★★★★ Great

702 reviews across 1 platform

74 Seagrim Road, Bournemouth, BH8 0BD, Bournemouth, Christchurch and Poole, BH8 0BD

Marques Lettings's office in Bournemouth, Christchurch and Poole, at 74 Seagrim Road, is rated 4.0 out of 5 across 702 reviews on 1 platform.

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702

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Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

1/5

Trustpilot

Didn't keep offers private

Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.

James · 13 January 2021

Agent replied · 27 October 2024

We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

I had a pleasure dealing with Aziz

I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)

Артём · 22 October 2021

Agent replied · 27 October 2024

Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz

1/5

Trustpilot

Poor service

Poor service, bidding against the wall is the norm .Beware they charge estate agent fees from the buyer and not the seller!Post sale service is poor with no response to calls, emails or texts.Consider other Auction houses which I have used with much superior service and not as costly.

Saad · 19 August 2020

Agent replied · 27 October 2024

We’re very sorry to hear about the inconvenience and would like to investigate this issue, please call us on 020 7824 9091 to discuss it further.

5/5

Trustpilot

Excellent management from Anmol Johal

Anmol Johal took over as our property management agent recently and has been outstanding. She responds quickly to our concerns, answers emails promptly and has dealt tactfully with challenging tenants. I feel very confident in her care and highly recommend her!

Nancy · 11 March 2022

Agent replied · 27 October 2024

I am so grateful for your kind words. It has been a pleasure to work with you and please feel free to reach out if there is anything else I can do to assist.Regards,Anmol

5/5

Trustpilot

Aliya Charnley have been very helpful…

Aliya Charnley have been very helpful during the entire tenancy process.

Shen · 9 July 2024

Agent replied · 27 October 2024

Thank you so much for your review, Shen. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Sophie is relentless and an amazing salesperson

Sophie did an amazing job - twice. She is relentless, a very good negotiator, does her homework before any discussion and a fantastic salesperson. I would recommend her to anyone willing to sell his or her flat. She never gives us and is very astute.

Patrick · 29 June 2021

Agent replied · 27 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie

1/5

Trustpilot

This company appears to advertise…

This company appears to advertise properties for rent when it isn't available for many week despite repeated requests to remove it from advertising platforms. Be wary .

Eileen · 25 July 2023

Agent replied · 27 October 2024

Thank you for getting in touch and letting us know. Could you please email further detail to socialmedia@savills.com so we can investigate?

5/5

Trustpilot

Selling through probate

Very impressed with the service we received, they understood the emotions we had attached to the property. Really can't thank them enough as we weren't the easiest of familes to work with.Definitely found the right person for the property which made a difficult time much easier.

JG · 10 February 2021

Agent replied · 27 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

1/5

Trustpilot

Complete waste of my time

They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.

Anon · 7 February 2021

Agent replied · 27 October 2024

We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Great communication

Great communication, friendly and professional. We would recommend the Sunningdale team without hesitation.

Mr · 17 May 2024

Agent replied · 27 October 2024

We really appreciate your kind feedback, Mr. D. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

It was great working with Oliver…

It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.

Chong · 22 July 2023

1/5

Trustpilot

Not interested in handling my sale

Not interested in handling my sale. I was told it was "not their thing" even though they have a similar property I was interested in buying. Amazing! They must not need business.

Christopher · 10 January 2023

Agent replied · 27 October 2024

We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to socialmedia@savills.com so we can look into this.

5/5

Trustpilot

Compliment to Yato

Compliment to Yato! She is always responsive and responsible. Recently she and her team helped me to solve the problem with data energy and the ex-tenants efficiently. She is also attentive and reliable, giving timely reminders and useful advice. It is a pleasure to work with her.

Dr · 26 March 2024

5/5

Trustpilot

A worry free journey with exsperts that really care and have high standards

They are professional always go the extra mile. 4 star is is to low, should be 5 star. They have made the experience less stressful and i have a new home thanks to them. Alastair McNair is a top boss. Olivia showed me the flat and Ben and all staff are amazing. I highly recomend them.

Maureen · 1 September 2023

5/5

Trustpilot

Paige Ford

Paige Ford, the lovely girl was always ready to answer my many questions and available for showing the properties to rent as it was my first time renting a place and not easy to decide and we made the best decision.Shiva Alapour

Shiva · 23 September 2021

Agent replied · 27 October 2024

Thank you for your kind words, Shiva. It was my pleasure to help you find your home.RegardsPaige

1/5

Trustpilot

DISHONEST DISHONEST TO THE BONE

DISHONEST DISHONEST TO THE BONE they are just there to patronise and fleeceDon’t go near them if you want to sell I am selling a house that they wanted to evaluate through one of these newly graduate with HARDLY ANY EXPERIENCE .. the funny thing is that, time have changed they want to take the upper hand take it or leave it. With the implication and pathetic non sensical reasoning , kind of Trump wise: seems to me they are very quick learners in London. I am just about to sell my house Full price. Through an on line agency. I pay a commission of 1% only against nearly 3% that they expect ;in a condescending way DELIGHTED IM JUST ABOUT TO SELL WITHOUT NEEDING TO PAY THEM A PENNY

Lucy · 24 January 2020

5/5

Trustpilot

From the very beginning I felt valued

From the very beginning I felt valued, I was given clear and relevant counsel, I was always aware of where we were in the process, I experienced the right balance and access to between senior and management teams

Louis · 16 March 2022

Agent replied · 27 October 2024

Thank you for taking the time to leave a review. We are glad to have been able to help you, and we look forward to working with you again in the future.Regards,The Savills Team

1/5

Trustpilot

Service - 0 star

What a waste of space. Trying to transfer a lease as I want to sell my business. 6 to 7 months gone and even they haven't contacted the landlord. Excuses after excuses.

Abbas · 15 November 2022

Agent replied · 27 October 2024

We are sorry to hear of your experience and would like to help. Please email further detail to socialmedia@savills.com so we can investigate and hopefully provide you with a resolution.

5/5

Trustpilot

A very efficient and professional…

A very efficient and professional experience from start to finish. Any information we requested or questions we had were dealt with quickly and all of the staff we interacted with were extremely friendly and helpful.

Stephen · 8 July 2022

Agent replied · 27 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Review for Harry Briggs Reeve of Savils

Savils are the agents for my landlord and the agent I’ve been dealing with is Harry Briggs Reeve.It has been a pleasure dealing with him concerning my retirement and surrender of my farm tenancy. I have found him to be fair open and honest with me throughout all the dealings concerning this transaction

Rob · 29 September 2023

5/5

Trustpilot

Helpful

Helpful, positive outlook, always polite and resourceful. The agent even helped me clean the sink in the flat before a new tenant moved in which was over and above her duties.Also the tenants like her as well, which is important.A pleasure to work with

Ms · 20 November 2020

Agent replied · 27 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Hannah has helped me throughout my…

Hannah has helped me throughout my moving process in the new apartment i currently live in. I am very pleased so far about the apartment, as well as my experience and the help i had from her.

Eva · 22 February 2022

Agent replied · 27 October 2024

Thank you for taking the time to leave a review. It a pleasure to assist you. We look forward to working with you again in the future.Regards,The Savills Team

5/5

Trustpilot

Matt at Salisbury office

Matt at the Salisbury office sold our house, kept us in the loop, followed up where necessary and has a very lovely manner. Highly recommended. Mark and BeckyTeffont

Mark · 23 February 2023

Agent replied · 27 October 2024

Thank you so much for your review, Mark and Becky, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Matt

5/5

Trustpilot

Picked up the phone and then sold my…

Picked up the phone and then sold my house. I knew how long it would take and how much it would cost. GreatThe help finding a solicitor who efficiently handled the paperwork was a bonus

Miss · 23 May 2022

Agent replied · 27 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and if you need anything else please let us know.

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