Trusted Agent profile · Bournemouth, Christchurch and Poole

Marques Lettings Bournemouth, Christchurch and Poole reviews

4.0

★★★★★ Great

701 reviews across 1 platform

74 Seagrim Road, Bournemouth, BH8 0BD, Bournemouth, Christchurch and Poole, BH8 0BD

Marques Lettings's office in Bournemouth, Christchurch and Poole, at 74 Seagrim Road, is rated 4.0 out of 5 across 701 reviews on 1 platform.

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Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Trustpilot

I will give 5 stars for my manager…

I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.

Zheng · 18 September 2024

Agent replied · 27 October 2024

Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

1/5

Trustpilot

Received an email confirming viewing…

Received an email confirming viewing arrangements for today at 1.30. As a doctor it’s my daughters only day off this week.Before setting off from Birmingham to drive to Bristol I telephoned to make certain this was still on - went to voice mail. At 12.53 I received a call stating the tenant hadn’t agreed therefore we wouldn’t be able to view.Love the N.H.S. Sadly I don’t think so!

Christine · 9 July 2020

Agent replied · 27 October 2024

Thank you for raising this. Rest assured, we’d like to find out exactly what happened. If you’d like to, please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?

5/5

Trustpilot

Great experience, highly recommend

Very impressed with Aziz from the St John’s Wood branch who helped us find and rent our flat. Professional and courteous and ran smooth process with clear milestones from start to finish. Easy to communicate with and reachable virtually around the clock. Having dealt with a number of agencies in 11 years in Central London this was most certainly our best experience.

Max · 5 November 2021

Agent replied · 27 October 2024

Thank you, it was my pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Aziz

5/5

Trustpilot

Excellent service

Consistently excellent service from the Hackney Lettings team (in particular Sandy and Anthony) and Natasha in Property Management.

Daniel · 26 April 2024

5/5

Trustpilot

Oki has been very responsive and super…

Oki has been very responsive and super helpful throughout the process.

Charlotte · 16 March 2022

Agent replied · 27 October 2024

Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki

4/5

Trustpilot

My second experience of using this…

My second experience of using this distinguished estate agency in 20 years. This experience was beneficial & notable for the high standard of courtesy displayed to an elderly client with short term memory loss The staff were mainly proficient in communication of varied information with all parties involved & a pleasure to support. Very Many Thanks

Mary · 1 August 2022

Agent replied · 27 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Millie was an efficient and friendly…

Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.

Anna · 12 February 2021

Agent replied · 27 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Sarah Fernandes manages two residential…

Sarah Fernandes manages two residential properties I have in Fulham. She is unfailingly helpful and kind even if it is a tricky problem and I am sure she would rather not deal with it. I am incredibly grateful. Managing a property is a nightmare dealing with both the landlord and tenant and trying to ensure both sides are happy. Sarah certainly does well on my side - the Landlord. Thank you, Sarah.

Victoria · 7 December 2023

5/5

Trustpilot

Amar was fantastic throughout the…

Amar was fantastic throughout the process, fully supportive every step of the way. Fantastic support and service !

John · 10 October 2020

Agent replied · 27 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Grateful review

I have been kept informed and updated with needs or requirements for my property. If I needed explanations I have been given them. Any communication has been polite and respectful, thank you.

Charlotte · 13 May 2024

Agent replied · 27 October 2024

We really appreciate your kind feedback, Charlotte. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

AVOID AVOID. AVOID

Had the misfortune of contacting the Glasgow Office recently, looking for information on which to base a spend of 400k+The female agent was very ill informed and unready in her attempts to sell or muster customer interest.

Brian · 2 February 2024

Agent replied · 27 October 2024

Hi Brian, we are sorry to hear this and would like to hear more of your experience. If you could email any other detail to socialmedia@savills.com we would be grateful.

5/5

Trustpilot

Thanks!

Aziz was very helpful and responsive- couldn’t have asked for better service. Thanks!

WN · 23 October 2021

Agent replied · 27 October 2024

Thank you so much for your kind words. I hope to work with you again in the future.Regards,Aziz

5/5

Trustpilot

Absolutely the best estate agents in London!

Absolutely the best estate agents in London! Georgina Catton from the lettings team in the Islington branch helped me with my flat search in London and my experience working with her couldn't have been better! She was incredibly responsive, communicative and helpful throughout the entire process. The professionalism and attentiveness was beyond anything I have seen in London before. Would highly recommend!

Gamze · 12 August 2021

Agent replied · 27 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Georgina

4/5

Trustpilot

Debbie-Ann was always incredibly…

Debbie-Ann was always incredibly helpful and supportive even on very difficult days of our house sale! Many Thanks.

APT · 1 September 2020

Agent replied · 27 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

5/5

Trustpilot

Property transaction

Our principal contact, was Kay whoconducted the sale process supported by Charlotte and Helen.All were exemplary,making a difficult journey so much easier. Thanks.Robin & Nicky

Semper · 27 October 2023

5/5

Trustpilot

We couldn’t have purchased our home…

We couldn’t have purchased our home without George. Bit of a rollercoaster with this one, but he calmly guided us through.,Highly professional at all times. Thank you George!

Victoria · 7 August 2023

5/5

Trustpilot

Sold the house!

Sold the house!! More importantly they have great service from efficient and courteous staff. Sales chaser Lucy stayed on top of the process and Tamar worked out of hours to help.

Roger · 22 May 2024

Agent replied · 27 October 2024

Thank you for your lovely review, Roger. It was a real pleasure being able to help you.

5/5

Trustpilot

Looking for a property made simple

We all know how hard and stressful is to find the right property in London. Well this wasn’t my case. I been contacted by Jess Exley and from the beginning of the negotiations till the end she has been polite, understanding, professional and she helped me with the all process. I will definitely recommend her as a agent. All agent should be like her!

Massimo · 3 February 2021

Agent replied · 27 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Charlie was very helpful

Charlie was very helpful, prompt with replying to questions/requests, and personable. Thank you for the professional service

Kate · 18 September 2020

Agent replied · 27 October 2024

We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Communication with James and his team…

Communication with James and his team in Salisbury greatly helped us with a purchase that had very tight deadlines. They kept all concerned informed and focused on getting to the finish line !

Sheilagh · 11 February 2023

5/5

Trustpilot

Sold my flats at auction

Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.

M · 4 October 2024

Agent replied · 27 October 2024

Thank you for your kind words and for taking the time to post a review, M. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

1/5

Trustpilot

I keep getting e-mail from this…

I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil

Lb · 18 July 2022

Agent replied · 27 October 2024

We are sorry to hear this, and would like to resolve this. If you could email your details to socialmedia@savills.com we can investigate.

5/5

Trustpilot

Excellent and efficient service

Excellent and efficient service. Ryan kept me fully informed at all stages.

June · 24 August 2021

Agent replied · 27 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Really great experience

Really great experience. Charles and his team were very quick and prompt in all responses.

YPL · 1 December 2020

Agent replied · 27 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

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