Austin & Wyatt Canford Heath reviews in Bournemouth, Christchurch and Poole

★★★★★ 5/5

Google

Can not rate these guys enough, they went above and beyond for us, ben, markus and Kyle super helpful from day one and Kyle went above and beyond doing the work of the estate agent above our chain job to make sure it all went smoothly. So highly recommend

Rob · 28 November 2024

★★★★★ 5/5

Google

A late review but one that’s definitely worth it. First time buyer last year and completely in the dark about the property world however Kyle at Austin and Wyatt was amazing. Made the whole process stress free and was always at the end of the phone or email when we needed him. I couldn’t recommend them enough. Thanks Kyle. We love our home and will be returning in the future

Laura · 25 October 2023

★★★★★ 5/5

Google

Only good things to say about Kyle and the team! We have recently bought through Austin & Wyatt and have found Kyle especially to be proactively driven, an excellent communicator and efficient. Thanks so much for all of your assistance in seeing us in to our new home!

Jo · 5 December 2024

★★★★★ 5/5

Google

We would highly recommend Austin & Wyatt. Kyle, David & Marcus were professional throughout the viewing and selling process of the flat and were always quick to respond to any queries we had. Even though it wasn't smooth sailing (first buyer pulled out last minute), the team were super reactive and had multiple viewings lined up straight away and we had another buyer within a couple of weeks and we were back on track and have now successfully moved house. Again, would highly recommend if you are after a friendly and professional service.PositiveResponsiveness, Professionalism

Jim · 25 October 2022

★★★★★ 5/5

Google

We recently bought a house through Austin and Wyatt. We had viewed it a few months before and were outbid. The sale fell through and they came back to us and we proceeded. All through the process both Kyle and David were fantastic. Kyle is really switched on, very knowledgeable and nothing was too much trouble. Without his help and support we would never have completed on our very specific deadline (being hindered by solicitors and the vendor.) The obstacles he had to tackle were numerous and entailed other branch members going out of their way to sort paperwork and signatures for completion. David went to the property and resolved a problem completely off of his own initiative, which was very much appreciated. They definitely go above and beyond on every level and I wouldn't hesitate in using them again in the future. We have bought many properties and these two chaps have been the best hands down, what a refreshing change!!PositiveResponsiveness, Quality, Professionalism

Nicole · 25 October 2022

★★★★★ 5/5

Google

We cannot recommend Austin and Wyatt at Canford Heath highly enough. Kyle Nichols is fantastic and the service we received was second to none. From start to finish Kyle kept in touch and went out of his way to help with any queries and nothing was too much trouble. Austin and Wyatt are head and shoulders above other estate agents we have used, with their extensive knowledge, experience and professionalism. These are the only estate agents to use to buy or sell.

Stephanie · 25 October 2022

★★★★★ 5/5

Google

Would 100% recommend Austin & wyatt The service we received from Kyle Nichols was wonderful. He continued to keep us up to date with the proceedings of our house sale, he went above and beyond. Every time we needed an update or some more information he would find out there and then for us and would then get back to us immediately. I would highly recommend Kyle to anyone looking to buy or sell their house. Thank you so much for your help for myself and Danny!

Emily · 25 October 2022

★★★★★ 5/5

Google

I have used Austin Wyatt Canford Heath a few times now when buying and selling. Kyle and his team are excellent at getting you the best price for your property and for securing a purchase if you are buying within the same area. Kyle went over and above with my most recent sale and purchase. He followed up on everything, making sure the solicitors were all on the same page and things were moving forward. He can recommend all services needed to make the moving process run smoothly ie Removals, house clearance etc. For me it all went through with no delays or major hiccups and I’m sure this was down to Kyle and his dedication to his customers and to getting the job done. Well done Kyle, it’s always a pleasure dealing with you and your team. You run a great ship ⭐️ ⭐️⭐️⭐️⭐️

Sue · 25 October 2022

★★★★★ 5/5

Google

We have been most impressed with how Kyle, David and Marcus have dealt with the sale of our house. David and Marcus both did an amazing job on the sales side, and Kyle has been utterly outstanding at keeping us updated throughout the whole process. Kyle has put in an awful lot of hours, assisting us the whole way through the sale. His cheery disposition was a delight and I can see why he’s rated top notch for his customer service. Kyle and his team came highly recommended to us and we will definitely be recommending them to others. Fantastic job! Thank you very much 😊.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 25 October 2022

★★★★★ 5/5

Google

The service we received from Kyle Nichols at Austin & Wyatt was second to none, he was truly fantastic from start to finish. He has his finger firmly on the pulse of the housing market and is in my opinion- head and shoulders above other estate agents we dealt with. He continued to keep us up to date with the proceedings of our house purchase and made us feel like nothing was ever too much. I would recommend Kyle to anyone looking to buy or sell their property and am very grateful for everything that he did for us.

Ashley · 25 October 2022

★★★★★ 5/5

Google

Kyle and the team are excellent from start to finish - brilliant communication, great advice to help us sell - which we did, very quickly! Would 100% recommend.

Jemima · 15 July 2025

★★★★★ 5/5

Google

Kyle was excellent throughout from the first meeting when he valued the property he portrayed a very reassuring professional approach, which remained throughout. He attention to detail and determined support during the final tricky ten days was also excellent. Kyle was excellent from start to finish. Markus and Linda were also very helpful and supportive at various points throughout the sale. Together they form an excellent team.

Junko · 25 October 2023

★★★★★ 5/5

Google

We are super thankful to Kyle for the support he has given us during the sale of our property. As brand new first time parents, who are trying to focus on lots of different things, we couldn’t have asked for more from him and the team in chasing solicitors, keeping us in the know and making sure we understand what we need to do in the process. We can honestly say that the sale of our property has been stress free because of the team at Austin Wyatt- Canford Heath! Thanks guys ☺️

Jordan · 23 April 2025

★★★★★ 5/5

Google

We can’t recommend Kyle and his team highly enough. With all our dealings with them they were always professional , friendly and went over and above in their efforts to help us.We would not hesitate to recommend Austin & Wyatt Canford Heath.

Tracey · 27 October 2024

★★★★★ 5/5

Google

Purchased a house through Marcus and dealt with Kyle later on down the line. Couldn't be happier with the service that has been provided. Kyle has been brilliant with keeping on top of things, keeping everyone in the know and responding to all and any queries. Even through the pandemic they were absolutely outstanding and at no point could have asked for more. Always accommodating, even when we went for 3 viewings on the same house. If I could give more than 5 stars I would have.

Paul · 25 October 2021

★★★★★ 5/5

Google

David and Kyle were both excellent! Always kept me up to date with everything that was going on from viewings down to the feedback from each potential buyer. They were always at the end of the phone whenever I had any questions or doubts about any of the process. Kyle has made the end of the process so easy and always reassuring me, as well as keeping on top of things and making sure everything was on the move in the right direction! We have had some quality banter along the way too! So happy that I choose these guys to sell my house and can't thank you all enough! Its been a tough ride but we are nearly at completion. 6 days to go and counting! Thank you all!PositiveResponsiveness, Professionalism

Lauren · 25 October 2021

★★★★★ 5/5

Google

Kyle, David and Marcus have been absolutely amazing. They told us they would sell our house within a week and they did. We can not thank you enough. Now that we are settled in our new home I have time to reflect on the selling of our previous home. For us it was a most traumatic experience as we were caught up in the crazy stamp duty deadline. Kyle Nicholls is the most dedicated person you will ever come across. His client care is second to none. He kept me updated constantly and NOTHING was too much trouble. When I couldn't find a removal company he was researching and phoning to get me moved. Not his job. If you are reading this to decide on an estate agent,look no further, you will not find better than Kyle and the team.PositiveResponsiveness, Professionalism

Christine · 25 October 2021

★★★★★ 5/5

Google

We chose Austin & Wyatt on Canford Heath to market our property as we felt that of the valuations we had, David had the best grasp of the local property market and impressed us with his attitude. During exceptional circumstances due to COVID, the viewings were well managed and we received prompt feedback. Having accepted an offer, Kyle kept us regularly updated by phone and email throughout the process. The chain stalled a couple of times and Kyle took the initiative to help resolve the issues. We feel that this level of service is rare these days. We are so glad we chose Austin & Wyatt.

Peter · 25 October 2021

★★★★★ 5/5

Google

We have just purchased a house through Austin & Wyatt. We weren't successful on the first bid, someone else was. They then pulled out a few weeks later and Kyle Nichols called us right away as he knew how much we wanted the house. Kyle is absolutely on top of everything, very proactive with brilliant communication. Im genuinely impressed and can't say enough good things about the experience working with Kyle.

R · 25 October 2022

★★★★★ 5/5

Google

I have just come to the end of a particularly fraught and stressful house sale and purchase. If it had not been for the professionalism of Kyle and his team I am convinced the sale would have fallen apart. They have been there to advise and support whenever needed, worked diligently and effectively throughout the process. I was recommended Austin and Wyatt as a team to sell my house and it was the best decision I made. Thank you very much.

Susan · 25 October 2020

★★★★★ 5/5

Google

Kyle Nichols has been the most amazing support for me when buying my property. For various reasons my moving in date has been postponed on numerous occasions which at first wasn't a problem but eventually became very frustrating for that reason it was always Kyle I turned to sometimes very angry. Kyle always responded amediately, if he was not able to give me an anwser at the time he would come back to me within a couple of days with an one. I would like to take this opportunity to thank Kyle for all the support I recieved in the time I was going through the process of purchasing my new home.

Clare · 25 October 2020

★★★★★ 5/5

Google

I dealt with Kyle regarding the purchase of my new build flat in 2019 and he was very professional and helpful from the start. Even though it took much longer than expected to be finished, he was very communicative throughout and regularly kept me updated. I didn't have to deal with different people there, Kyle was always available to help. I felt like he was always on the case and was very helpful and supportive. I would not hesitate to recommend him.PositiveResponsiveness, Quality, Professionalism

Justin · 25 October 2020

★★★★★ 5/5

Google

Kyle and the team at the Canford Heath office were extremely helpful and efficient in selling my property. Will definitely use again and highly recommend

Richard · 23 March 2025

★★★★★ 5/5

Google

Moving from Suffolk to Dorset was always going to be a challenge. COVID made house hunting particularly difficult. Of all the agents we contacted, this team showed the most interest and really helped us to find the right home. The viewings were professionally and safely done and once the sale was agreed they helped to progress matters through to completion. They kept us informed throughout...who could ask for more? Very pleased!PositiveResponsiveness, Quality, Professionalism

Adrian · 25 October 2021