Trusted Agent profile · Bourne

Leaders Lettings Bourne reviews

★★★★★ Excellent

467 reviews across 1 platform

12a West Street, Bourne, PE10 9NE

Leaders Lettings's office in Bourne, at 12a West Street, is rated 4.8 out of 5 across 467 reviews on 1 platform, including 467 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.

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4.8 / 5

467

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bourne office, from every platform, shown as written. First names only.

5/5

Google

Rosedale are a fantastic letting agency, currently renting for the 2nd time with them. Any time we've had any issues they have delt with everything as fast and afficently as possible as well as always being friendly. We have received wedding wishes and even mince pies last Christmas. I've recently been in touch regarding getting a pet tortoise. Alysha has been wonderful chasing it up with the landlord and making amendments with our letting agreement, she was incredibly helpful and friendly as well as being professional. Can't fault them for the 4years we've rented with them. We are also in a lovely area and love our little home.

CoralAmanda · 22 June 2023

Agent replied · 21 June 2024

Thank you for your fab review Coral and for detailing some of your personal experiences of our service. Alysha is really pleased with her personal mention too. Wishing you continued happiness in your home, and with your new little friend once the process is complete. From Hayley and all the team here at Rosedale Letting Specialists

5/5

Google

Rosedale Letting Specialists really are specialist!! If your looking to rent a property out or rent for yourself I can not recommend them enough. You will not be disappointed. A special thanks to Konnie and Tiana on their Letting team who are extremely helpful and always professional. Nothing is a problem and they always get the job done. We have been with them for around five years now and long may it continue. Great Job guys keep up the great work.

Spencer · 22 June 2023

Agent replied · 21 June 2024

Thanks for sharing your fabulous 5 star review Spencer! Konnie and Tiana are delighted with their personal mentions too. Best wishes to you from Hayley and the whole team here at RLS.

5/5

Google

This is my first time renting, initially I dealt with Rowena and Matt with multiple enquiries, my account is now managed by Alysha, Celia and Chloe (I’m sorry if I’ve missed anyone off, I know I send a thousand emails). I always have lots of questions with it being my first rental property and the team at Bourne are always reassuring, friendly and helpful. When I came in to collect my keys I bought my little boy and they were the absolutely loveliest bunch of people! I cannot recommend Rosedale enough, they are genuine and caring and they often go above and beyond with any queries I have, they are also very quick to respond which is such a relief, they often follow up emails with a reassuring phone call if necessary. I was extremely anxious and they have been nothing but fantastic. Honestly cannot rate them highly enough, if you’re ready to rent then don’t hesitate to trust them. Thank you to all the team, I look forward to future dealings with you. Thanks again, Jordan. :)

Jordan · 22 June 2023

Agent replied · 21 June 2024

Jordan, thank you for taking the time out to write such a personal review and providing so many 'shout outs' for our team members. We're a business that understands this industry is as much about people as it is about property, so to read that this ethos has been so clearly reflected in the service you have received from the team makes us smile! We hope you are happy in your new home Jordan. Best wishes from Hayley and the team here at RLS.

5/5

Google

Had the pleasure of starting our journey on the property ladder with Rosedale, myself, my partner and our 2 year old boy have started searching for our first family home. We have had the opportunity to view and learn about the process of properties with the help of an amazing team. Jordan has been brilliant in showing us round a few for the past couple of weeks and answered any questions we had about the process of applying for a property and about the houses. Rowena has been excellent she has always kept us up to date and aware of our application process either via phone call or over email. I work Mon-Fri 9am-5pm so found it difficult to get a viewing appointment with other property providers however, rosedale we’re so understanding and booked a viewing for us 15mins before they were due to close. This made me feel so great as I knew I was able to still look for our forever home in the comfort of not loosing money due to taking time off work. Also, They are all so polite and understanding with any question or query you may have. They have honestly been 10 out of 10 so far. We are so happy we chose Rosedale and look forward to continuing our journey with them. So thank you Jordan , Rowena and the team at Rosedale for going that extra mile.

Courtney · 22 June 2023

Agent replied · 21 June 2024

Wow - Courtney, what a lovely review to read! Thank you so very much for taking the time to share your personal experience of our service. Our approach is always to be 'human' with an unfaltering focus on quality service. We love helping people to find homes and never underestimate how important that is - after all, our homes are the centre of our worlds, aren't they! It sounds like Jordan, Rowena and the rest of the team have delivered well on our service ethos. Thank you again Courtney. We wish you every happiness in your new home, from Hayley and the whole team here at Rosedale Letting Specialists.

5/5

Google

We have been a client for over a decade now and cannot recommend Rosedales highly enough. They consistently provide a professional, reliable and friendly service in looking after our real estate investment. They are in our view the best of the best and are always unquestionably putting our interests proactively at the centre of things. It is a rare pleasure these days to find a company with such amazing ethics and integrity and they deserve all their success. Highest possible recommendation without any reservation whatsoever. Well done and keep up the outstanding work. Thank you.

Jon · 22 June 2023

Agent replied · 21 June 2024

What a fabulous review! Thank you for taking the time to write such positive comments. The time has flown by so quickly hasn't it? It's been a pleasure working for you and long may our successful working relationship continue. Best wishes to you as always, from Hayley and the whole team here at Rosedale Letting Specialists.

5/5

Google

We've just had such a lovely renting experience with Rosedale Letting Specialists. From my first call enquiring about the property to the property view with Jordan, to the signing of the renting agreement and picking up the keys with Celia. Everyone was so kind, friendly and professional that made us feel very welcome, specially moving in from another city. Thank you very much from the whole family. We are really enjoying our new home and would definitely recommend Rosedale to anyone looking for a property to rent.

Julio · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time out to write this super 5 star review Julio! We're glad you're enjoying your tenancy and wish you continued happiness, from Hayley and the whole team here at RLS.

5/5

Google

Fantastic service from Rosedale. A big thank you to the whole team with special mention to Rowena, Toby and Chloe for their patience and help with my requests. We were on a tight deadline to get my dad moved into a rented property due to early completion of a house sale and they went above and beyond to help. We got the keys in the nick of time saving a lot of removals hassle. Everyone I spoke to was ultra professional but also very friendly. I would highly recommend Rosedale. Thanks to you all. Natasha

Natasha · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time to share such a lovely 5 star review Natasha. Your specific mentions for Rowena, Toby and Chloe have been well received too. We're so pleased to have been able to assist your Dad with his home move and hope he'll be very happy in his new home. All the best from Hayley and the whole team at Rosedale Letting Specialists.

5/5

Google

Rosedale has been fantastic with finding us a family home to rent in Bourne. We have been so worried that it'd take us forever to find the perfect place, but are now close to finalising and I have to say it's been a really pain-free experience. Rowena in particular has been fantastic with viewings, answering every single question we've had and getting back to us quickly every time. Thank you so much for making what is usually such a stressful process considerably more comfortable. You're fab!

Josie · 22 June 2023

Agent replied · 21 June 2024

Thank you for your fabulous review Josie. We agree that Rowena is fantastic! We're very pleased to have been able to support you in finding your new home. Best wishes for a very happy tenancy from Hayley and the whole team at RLS.

5/5

Google

From a contractors perspective, working with Rosedale Lettings has been great. The system they use is brilliant and more efficient than most! It’s user friendly and stress-free. The team do an amazing job and communicate with clarity, respect and politeness. They’re extremely pleasant over the phone especially Christie who I’ve spoken with a lot and is always happy to help with any issues or queries I’ve got. They are very reactive with their jobs and any emergency work is dealt with very quickly. 5/5 stars

Saul · 22 June 2023

Agent replied · 21 June 2024

Thank you Saul - what a great review. All the best from the whole team here at Rosedale Letting Specialists.

5/5

Google

I want to give 7 stars for the team at Rosedale Letting in Bourne, especially Chloe she was professional from start to the day I got my keys,she committed with me to make sure I got the house I and my kids will call home .This would not have been possible if it wasn’t for they help.If anyone is looking to do business with Rosedale trust me you will be in prefect hands, they know what they doing 100%.

Anesu · 22 June 2023

Agent replied · 21 June 2024

Thanks Anesu - if only it were possible to mark us as SEVEN stars! What a lovely review, which we are very pleased to read. We are delighted to have been able to support your families home move and Chloe has enjoyed facilitating the process for you. Thank you for taking the time to share your comments. We wish you every happiness in your new home.

5/5

Google

I just want to say Thank you to Rosedale Letting team especially Laura, who went to the viewing with me and was very professional, helpful and polite while giving me details of the house.She made the whole letting process easier and not difficult. I appreciate the team for making my request a success, thank you so much. I will definitely recommend to anyone. They really strive to put the interests of their clients first. Thank you xx

Edma · 22 June 2023

Agent replied · 21 June 2024

Thank you Edma for your fabulous 5 star review. We really appreciate you taking the time to do this and Laura is delighted with the personal mention. We wish you all the best with your onward tenancy. From the whole team here at RLS.

5/5

Google

As a landlord, I highly recommend Leaders Lettings.The whole team have been very efficient and professional throughout the letting process. Nothing was too much trouble, and my many queries were answered clearly and promptly.Special thanks to Matt Lawrence for his patience and for giving me much helpful advice. Thank you Jean Widdowson

Jean · 16 October 2024

Agent replied · 23 October 2024

Dear Jean, thank you so much for taking the time to do this lovely review! It is great when the team are recognised for the work they do and I am so happy to hear that nothing was too much trouble. Matt is a super star and thanks for sharing this. Looking forward to working with you more.

5/5

Google

As a landlord we have been very impressed with one person in particular at Leaders. Linzi has been our direct contact, and has always remained polite, calm, and friendly and dealt with all matters quickly and professionally. A huge credit to the company. Thanks Linzi!

Helen · 7 January 2025

Agent replied · 12 January 2025

Thank you for taking the time to write this fantastic review Helen! Linzi truly is an asset to our team and it's wonderful to read your kind words. We look forward to continuing our work together, from the team here in Bourne, thank you!

5/5

Google

After two nightmarish experiences with two different other letting agents, I couldn’t have been happier with Rosedale! We have some complicated circumstances including self employment and maternity leave, but the team at Rosedale were incredible, gave us the best advice and walked us through each step, and now we’re finally moving into our first family home together in time for our new arrival! Special thanks to Matthew, Jordan and especially to Christie! Highly recommend!

Lisa · 22 June 2023

Agent replied · 21 June 2024

Thank you Lisa, for your fabulous 5 star review of our service. We're delighted to read that we've been able to guide you through the process and give you confidence along the way. Matthew, Jordan and Christie are super pleased with their 'shout outs'. We wish you every happiness in your new home, from Hayley and the whole team here at Rosedale Letting Specialists.

5/5

Google

Fantastic service so far. So professional, more so than some the agents we dealt with when looking to buy. Toby has been exceptional from the first conversation - super professional and knowledgeable, and definitely a credit to the team. Christie has been a godsend in bringing our moving in date forward so that we didn't have to move twice between selling and renting. All in all a great company I would gladly recommend.

Emily · 22 June 2023

Agent replied · 21 June 2024

Thank you for your excellent review Emily. Toby and Christie are delighted with their personal mentions. Thank you for recognising our professionalism as a point of difference too - it's always interesting to get the perspective of people who have tried services elsewhere. Wishing you every happiness in your new home, from Hayley and all the team at Rosedale Letting Specialists.

5/5

Google

Rosedale have been fantastic in helping us with our move. The service was friendly and professional from all staff we had communications with - especially Christie who managed our application. She kept us informed every step of the way, and the process was as smooth as could be. Any questions we had Christie always replied within 24 hours or less. Sometimes even within 10 minutes! Thank you for making our experience so positive.

Rebecca · 22 June 2023

Agent replied · 21 June 2024

Thank you for the great feedback of our service Rebecca and in particular Christie's personal 'shout out' - which she'll be delighted with! Wishing you every happiness in your new home, from Hayley and the whole team here at RLS.

5/5

Google

Exceptional service from Rosedale Lettings! A huge thank you to Rowena and Toby who went above and beyond my expectations.Toby showed me the property and took me through the application process, he was very thorough, pleasant & patient. Rowena effortlessly guided me through the process and her responses were always quick, concise and crystal clear, she made sure all info was provided & understood. Thank you both for your tremendous support!

Zima · 27 July 2023

Agent replied · 21 June 2024

Thank you for your super 5 star review Zima! We really appreciate you taking the time to share your comments. Toby and Rowena are delighted with their 'shout outs' too. We wish you every success with the next steps and look forward to handing you the keys to your new home. Best wishes from Hayley and the team here at RLS.

5/5

Google

Leaders in Bourne were fantastic as I recently dealt with them regarding a property I was interested in. They alerted me when properties became available and each time I was not left disappointed by the excellent service the whole team provide. Due to this , leaders is the only company I will be doing my let’s from in future , I can’t recommend them enough .

Annie · 24 November 2023

Agent replied · 21 June 2024

Thank you Annie! We are so happy to read such a great review and look forward to our ongoing relationship!

5/5

Google

I have been with Rosedale since l moved to bourne and still with them. They have always treated me with respect and made me feel valued. They made sure my apartment was ready when l was heavily pregnant and had to move in. They have always done their best to keep me comfortable in the property.Thanks Matthew, Konnie, Chloe,Alysha and everyone. I am very grateful. You guys are the best. S Yeboah

S · 22 June 2023

Agent replied · 21 June 2024

Thanks for sharing this fabulous 5 star review! Matthew, Konnie, Chloe, and Alysha are all delighted with their personal mentions. Best wishes from Hayley and the whole team here at Rosedale Letting Specialists.

5/5

Google

Sam was incredibly polite and chatty, quick house check so not to much of my time was taken up

Liam · 2 October 2025

Agent replied · 9 October 2025

Dear Liam We greatly appreciate your 5-star review and the time you took to share your experience with Sam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have found leaders to be a very professional well organised company , I had dealings with more than three of the staff that work there and could not be more happy with the service they provided me with . I was even given a welcome pack …

Jimmy · 16 March 2026

Agent replied · 16 April 2026

Dear Jimmy K, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Becca. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More

5/5

Google

I am new to UK, and I am trying to find a place to stay. I approached multiple agencies to find me a place, but I could not get one. That's when I got to know about Rosedale Lettings and reached out to them. All the team members at this agency are very helpful and respectful always. Special Thanks to Jordan Robinson, for continuous follow-up with me at every step.

Gogada · 22 June 2023

Agent replied · 21 June 2024

Thank you for your super 5 star review Gogada! We're so glad to have been able to support you in finding a new home. We wish you the best of luck with the next stage of the process. From Hayley and the whole team here at Rosedale Letting Specialists.

5/5

Google

So far this has been the best experience I have had with a letting agency - very kind, professional and responsive. Michael Lawrence has been happy to answer our questions promptly and was very considerate of us when we got stuck in traffic whilst on our way to a viewing. Since moving in, I have had a very good experience with Becky Weeks and Alysha Moss. They are very fast to answer my queries, keep me up to date with any maintenance pending completion and are always friendly and reliable.PositiveResponsiveness

Louisa · 22 June 2022

Agent replied · 21 June 2024

Thank you Louisa for taking the time to share your review. It’s wonderful to read about your positive experience of our service. Wishing you all the best from Hayley and the team here at Rosedale Letting Specialists.

5/5

Google

I have been using Rosedale Letting Specialists for a few years and I have found them to be nothing short of brilliant. They have, I am sure, gone above and beyond what is expected of a letting agent. Due to my job I am away and uncontactable quite a lot of the time but I have complete confidence in Rosedale to look after my properties. In the accounts dept, Ms Lockwood has been incredibly reliable in ensuring my statements arrive accurately and exactly when I expect them. On the occasion when I needed extra assistance she was on the case immediately, resolving the matter in the shortest possible time. My portfolio of houses is increasing and it is with great confidence I can leave it to Rosedale's staff to manage these for me.PositiveResponsiveness, Quality, Professionalism, Value

Neil · 22 June 2022

Agent replied · 21 June 2024

Thank you for your fabulous review Neil. We really appreciate you taking the time out to share your experience of our service. Linzi will also be delighted with the personal mention. Thank you again and all the best from Hayley and the whole team at Rosedale Letting Specialists

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Read Leaders Lettings's Google reviews

Questions about Leaders Lettings Bourne

How many reviews does Leaders Lettings Bourne have?

Leaders Lettings's Bourne office has 467 reviews across 1 platform: 467 on Google.

What is Leaders Lettings Bourne's rating?

Leaders Lettings Bourne is rated 4.8 out of 5 across all 467 reviews, and 4.8 out of 5 on Google from 467 reviews.

Has Leaders Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Leaders Lettings, Bourne won Platinum; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, London won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.

Where is Leaders Lettings's Bourne office?

Leaders Lettings Bourne, 12a West Street, Bourne, PE10 9NE.

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