Trusted Agent profile · Boscombe

Palmer Snell Boscombe reviews

3.7

★★★★★ Good

221 reviews across 2 platforms

719 Christchurch Road, Boscombe, BH7 6AQ

Palmer Snell's office in Boscombe, at 719 Christchurch Road, is rated 3.7 out of 5 across 221 reviews on two platforms, including 122 Google reviews rated 4.3.

4.3 / 5

122

Reviews on Google

This office

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Boscombe office, from every platform, shown as written. First names only.

1/5

Google

Horrendous. Palmer Snell have consistently been the worst estate agent I have come across. From having to have my contract corrected 4 times, to taking money for things I didn't ask for, the staff are a joke. Avoid!

Matthew · 2 June 2015

Agent replied · 31 May 2023

I’m very sorry to hear that you have had a bad experience with Palmer Snell Boscombe. My team and I aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. I would like to settle this issue and invite you to contact me to see if your complaint can be resolved. Please contact me or any of the staff at 01202348100 and we will deal with your problem personally. Branch Manager

5/5

Google

We have found Emily to be most helpful and extremely professional in our dealings with her. We are pleased to say she has been successful in finding new tenants for us.

Ron · 31 May 2020

Agent replied · 31 May 2023

Hi Ron Thank you very much for this review and the 5* rating! I am delighted to hear that Lisa, Zach and the team have provided such good service in helping you find new tenants! Kind regards, Jake

5/5

Google

I have just moved into a property through Lee & Emily and I have to say they have been incredibly helpful and great to deal with

A · 7 July 2021

Agent replied · 7 July 2023

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Excellent communication and friendly staff! Thank you so much for the great service!

Li · 2 March 2023

Agent replied · 31 May 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I have just moved into a property through Lee & Emily and I have to say they have been incredibly helpful and great to deal with

Mike · 8 June 2021

Agent replied · 8 June 2023

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

From the Landlord prospective, the letting management team have been excellent, throughout and even during the Covid 19 pandemic.. They are professional and responsive. Good work

Mark · 31 May 2021

Agent replied · 31 May 2023

Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations

5/5

Google

Very impressed with this agency. Take the stress out of letting! Lee and Kayleigh - fantastic job. Thanks

Christine · 8 June 2022

Agent replied · 8 June 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Friendly and easy to work with, very pleased with our move which they handled brilliantly.PositiveProfessionalism

Christopher · 25 August 2022

Agent replied · 8 June 2023

Thanks for the super 5* review Christopher! Graham, Customer Relations

5/5

Google

Absolutely brilliant service from Emily N and the rest of the team at the Bournemouth Boscombe branch helped us out so much and explained everything to us

James · 8 June 2020

Agent replied · 8 June 2023

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

5/5

Trustpilot

Couldn’t recommend highly enough

JayJay at the Taunton branch was just amazing!

Melody · 16 January 2025

5/5

Trustpilot

Wonderful service

Wonderful service. I was very impressed with the help which l received from Mathew at the Palmer Snell in Westbourne.

Jacqueline · 4 June 2024

5/5

Trustpilot

Palmer snell really help me on finding…

Palmer snell really help me on finding a home and moving in, great letting agents,all friendly, helpful and very welcoming.

Jennifer · 4 June 2024

5/5

Google

Fantastic service. Lee worked hard to ensure all parties got the result they were looking for. Would definitely recommend.PositiveProfessionalism

Mike · 25 August 2021

Agent replied · 8 June 2023

Many thanks Mike for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Trustpilot

Go to Palmer Snell to help you rent, buy and sell!

We have been very pleased with the most excellent help we have received from Oliver and his colleagues at Palmer Snell in Weymouth enabling us to successfully rent our new home.

Jackie · 30 June 2023

5/5

Google

Fantastic service. Very friendly and extremely helpful. Would highly recommend to othersPositiveResponsiveness, Quality, Professionalism, Value

Jordania · 25 August 2021

Agent replied · 8 June 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

1/5

Trustpilot

Estate agents??? JOKE

Estate agents???? Constantly uploading rental properties that aren’t even for rent?

Kelly · 9 July 2024

5/5

Trustpilot

Letting a nice property

I have let a nice property through Hayley and Olly at Palmer Snell Weymouth.

David · 6 May 2024

5/5

Trustpilot

Palmer Snell Canford Heath

We used Palmer Snell Canford Heath branch for the sale of my late grandparent's house.

Mr · 12 April 2024

5/5

Google

Very helpful me and my best friend now live in a wonderful flat would definately recommend

Hollie · 8 June 2020

Agent replied · 8 June 2023

Thanks for leaving a amazing 5* review and I will pass your kind words onto our dedicated team. Your recommendation is appreciated. Best wishes, Lucy

1/5

Trustpilot

Westbourne, Bournemouth

Westbourne, Bournemouth branch. Unbelievably useless, full of lots of false promises and generally terrible.

Obin · 16 April 2024

5/5

Trustpilot

Helpful staff

Cailey handled the admin query on our tenancy in a speedy and efficient manner whilst always keeping us updated each step of the way. Great customer service!

Savannah · 11 May 2023

1/5

Trustpilot

All estate agents have a special place…

All estate agents have a special place in hell, but Palmer Snell take the biscuit. They are disorganised, rude, and dishonest. Terrible communication if any, and a bad attitude from all staff. Avoid at all costs.

GK · 17 May 2022

1/5

Trustpilot

Weymouth branch not coming back

Weymouth branch. Not answering calls nor emails.

George · 2 July 2024

1/5

Trustpilot

Avoid at all costs

Avoid at all costs They don’t care about their clients it’s all about the money Having dealt with both rental & sales team at the wells branch And they blatantly lie

Sandra · 3 September 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Palmer Snell Boscombe

How many reviews does Palmer Snell Boscombe have?

Palmer Snell's Boscombe office has 221 reviews across two platforms: 122 on Google, 99 on Trustpilot (across the whole business).

What is Palmer Snell Boscombe's rating?

Palmer Snell Boscombe is rated 3.7 out of 5 across all 221 reviews, and 4.3 out of 5 on Google from 122 reviews.

Where is Palmer Snell's Boscombe office?

Palmer Snell Boscombe, 719 Christchurch Road, Boscombe, BH7 6AQ.

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