Trusted Agent profile · Bolton

Safestore Limited Bolton reviews

4.8

★★★★★ Excellent

236 reviews across 1 platform

Egyptian Street Bolton, BL1 2HS

Part of Safestore Limited, see every office.

Safestore Limited's office in Bolton, at Egyptian Street Bolton, is rated 4.8 out of 5 across 236 reviews on 1 platform, including 236 Google reviews rated 4.8.

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4.8 / 5

236

Reviews on Google

This office

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Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

The service was amazing and fast and the guy who dealt with him was so helpful and kind.I really recommend safe store for anyone needs to secure his/ her belongings.

Reema · 10 June 2023

Agent replied · 11 June 2024

HI Reema, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and was happy with the customer service you received from Stephen, our Store Manager who you found helpful and kind. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Great service Thanks

Muhammad · 3 December 2024

Agent replied · 8 December 2024

Dear Mr. Sher, Thank you so much for your kind words and for taking the time to leave us a 5 star review. We're thrilled to hear that you had a great experience with our service. If you ever need storage solutions again, we look forward to assisting you. Best regards, Christina, Safestore Team.

5/5

Google

Very friendly service, and helpful

Wafa · 28 October 2024

Agent replied · 11 November 2024

Dear Wafa, Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our service friendly and helpful. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you ever need assistance in the future, please don't hesitate to reach out. Best regards, Christina, Safestore.

5/5

Google

The staff was very friendly and was very easy to set up everything also the delivery services it helps so much and save a lot of time.

Laurentiu · 14 August 2023

Agent replied · 11 June 2024

Hi Tarziu, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from the store team who you found friendly. We appreciate you taking the time to rate us, thanks. Laura, Safestore.

5/5

Google

Steve gave us a really great service, very helpful and a pleasure to deal with. I will be recommending Steve and safestore to friends and family. Thanks again Steve

Paul · 10 June 2023

Agent replied · 11 June 2024

Hi Paul, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from our Store Manager Stephen who you found helpful. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Quick , efficient and friendly service

Charlie · 22 September 2024

Agent replied · 22 October 2024

Dear Charlie, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service quick, efficient, and friendly. Our team works hard to provide the best experience possible, and it's always rewarding to receive such positive feedback. Regards Christina, Safestore.

5/5

Google

Friendly service very convenient

Belinda · 8 October 2024

Agent replied · 22 October 2024

Hi Belinda, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service friendly and convenient. If you require further assistance please contact the reception team. Best regards, Christina, Safestore.

5/5

Google

Great friendly staff. Clean facilities.

Matt · 22 September 2024

Agent replied · 22 October 2024

Hi Matt, thank you for a great review & your 5 Stars! Our team at Bolton North pride themselves on offering a clean and tidy facility to ensure your goods are collected in the same condition that you left them, regards Christina, Safestore.

4/5

Google

Great service lovely staff would highly recommend

Martin · 17 August 2024

Agent replied · 24 August 2024

Hi Martin, Thank you for review and comments regarding the staff at Bolton North, I'm sure the team will be happy you would recommend them for a storage venue, regards Christina, Safestore.

5/5

Google

Staff very friendly and helpful, premises very clean, safe and secure. Would not hesitate to recommend to anyone.

Jim · 26 May 2025

5/5

Google

Really good intro and set up. Very helpful and professional management.

Peter · 19 May 2024

Agent replied · 11 June 2024

Hi Peter, Thank you for your 5-star rating and feedback . I am pleased you had a positive experience. As a company we aim to make the sign up process as simple as possible and the store team are always there to help. Thanks, John, Safestore

5/5

Google

Took all the stress out of a really stressful time. So helpful all the staff. The whole process was easy . Highly recommend Safestore Bolton

RUTH · 10 June 2023

Agent replied · 11 June 2024

Hi Ruth, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that the store team made it as easy and as stress free as possible for you. We appreciate you taking the time to rate us, thank you for recommending Safestore, thanks, Laura, Safestore.

5/5

Google

The best service you can finde here naithen and stephen

Ergon · 10 May 2024

Agent replied · 11 June 2024

Hi Ergon, thank you for your 5-star rating and feedback for our Bolton North Safestore. I am pleased you had a positive experience. Stephen and Nathan will be delighted to hear your comments about the service you have received. Thanks, John, Safestore

5/5

Google

Excellent service at all times. The storage space facilitated my recent house move at a reasonable cost. To be highly recommended.

Richard · 14 August 2023

Agent replied · 11 June 2024

Hi Richard, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received at the store. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks. Laura, Safestore.

5/5

Google

Safestore Bolton north team are very professional and friendly. Karen, Stephen and Jordan they helped me completely. Great service moving from one place to another was a big headache but on my very first day they already made me feel like home. +++++

Salman · 10 June 2020

Agent replied · 11 June 2024

Hi Salman, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you were happy with the level of customer service you received from the Store team and that you found them to be very professional and friendly. I will be sure to pass your comments on to the store, I am sure they will be delighted to hear your feedback. Thanks, Laura, Safestore.

5/5

Google

Excellent advice and service, would recommend checking them out if you need to store anything short or long term

Lee · 13 September 2023

Agent replied · 11 June 2024

Hi Lee, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and was happy with the customer service you received from the store team. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

I was very happy with the space I could get and the costumer service were amazing thank you highly recommended

Jowhara · 14 August 2023

Agent replied · 11 June 2024

Hi Jowhara, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from the store team. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Easy to get access to the lockers

Madawa · 10 May 2024

Agent replied · 11 June 2024

Hi Madawa, thank you for your 5-Star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and you were happy with the access to your storage unit. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

I found the whole experience very easy from start to finish. I was sceptical about prices etc but found there were no hidden charges at all. The chap i dealt with was called Jason and he was very helpful, explained everything very clearly and ran me through the security and rules. He noticed we could take up a better option for us and discussed it with us before we made any mistakes. I found the whole place was very modern, clean and accessible and as the also sell moving boxes and parcel tape etc it was so easy to move our items. I was impressed by the level of security and im now considering moving my business workshop into their bespoke workshop premises they rent out. Cath W

Maighread · 12 June 2014

5/5

Google

After going first to Alligator’s competitors across town who we thought were a little expensive & not very straight forward with what we required, we turned up at Alligator Mill Bolton & were very pleased with the uncomplicated & very welcoming manor of Steve on reception, who then visually showed us what we might need so that we could choose for ourselves, then showed us the actual unit. After giving us all the info we reserved the unit straight away. Much more competitive & such a good deal. Perfect. We would recommend them to friends & family

David · 12 June 2013

5/5

Google

We turned up at the Alligator Mill and were warmly welcomed by Stephen , who explained in full, the way the self storage worked and advised us as to which storage space size would be best for our needs. It was good to look around and to see the "demo" space to give an idea of the size of the Units. It all seemed very clean, tidy, efficient and we came away confident that the contents of our home would be safe and secure within storage --- for as long as we needed. We were very impressed with the Mill and the customer service that we received was exemplary.

Sue · 12 June 2013

4/5

Google

Easy enough to get too, staff quite friendly, very happy to help with any enquiries, I was just a bit shocked at the rise in price after my initial loan period.

Gavin · 10 June 2022

Agent replied · 11 June 2024

Hi Gavin, thank you for your rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the location of the facility and also the customer service from the store team. Depending on your length of stay, please feel free to check with our store team to see what offers are available to you after your initial loan period has ended. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Fantastic experience at Bolton North SafeStore. Nathan and Reece couldn’t have been more helpful and professional!

Paul · 13 October 2023

Agent replied · 11 June 2024

Hi Paul, thank you for your 5-star rating and feedback for our Safestore in Bolton North. I am pleased you had a positive experience with us and was happy with the customer service you received from the store team who you found very helpful. We appreciate you taking the time to rate us, thanks, Laura, Safestore.

5/5

Google

Was attended to by Your staff called Steven and believe me he was dead good.

Patrick · 22 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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