Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI represented my sister during the sale of her house.
Karen Ritchie, came to value the property and discuss the sale. Karen, was very clear, and concise, giving sound advice from her years of experience.
The whole team were very efficient, doing a really good job.
Several offers were made during the first day. They found a very good buyer who did not try to drop the offer.
Karen, recommended a local solicitor, who also did an excellent job. The solicitor was very professional and did more than I expected of her.
I recommend both Karen Richie Estates and the solicitor.
When I asked my sister 'what she thought of Karen Ritchie Estates?', she said, 'splendid'.
I sold my house last year; my only regret is not having used Karen Ritchie Estates.
Peter · 16 April 2021
★★★★★ 5/5
GoogleMy previous estate agent arranged 3 viewings in 4 months, when I changed to Karen Ritchie they arranged about 12 viewings in the first couple of weeks, resulting in my quickly agreeing a sale. Unfortunately this sale fell through after 5 months, at the beginning of lockdown, but as soon as they were able Karen Ritchie arranged many more viewings, and found me another buyer within 3 weeks. Happily all is completed now with the new buyer. Thanks go to Karen & her team.
Chris · 16 April 2021
★★★★★ 5/5
GoogleWe put our house up for sale with a well known estate agent. After lots of issues I decided to contact Karen Ritchie. From the minute I met Karen I knew she would sell our house. Karen was not only very professional but honest about how she thought our house would sell better. Karen's team were also amazing. As our house was being sold due to a marriage break up Karen's team kept both myself and husband fully informed on updates.
Karen and her team successfully sold our house. Thank you so much you are all amazing xx
Elaine · 16 April 2021
★★★★★ 5/5
GoogleAfter not having much luck with a different estate agents, a family friend recommended Karen Ritchie.
Their service has been amazing and I would recommend to anybody.
They’re fast with responding to any queries, professional and very easy to get hold of. They updated me about house viewings via text which was really helpful, I didnt want to constantly be taking calls whilst trying to work.
When an offer went in on the house they didnt push me to just accept. I could tell they had my best interest in mind and tried to get a bit more out of the buyer in which they were successful.
Despite getting to a stage where solicitors should be dealing with queries, Karen Ritchie eststes still helped whenever possible and I think they really helped get the sale over the line.
Selling a house is supposed to be one of the most stressful things you can do, but KR made it so much easier.
All staff I’ve spoken to have been lovely, Chloe in particular is fantastic at her job and I’m glad it was her helping me through the process.
Laura · 16 April 2021
★★★★★ 5/5
GoogleFrom start to finish when selling our current house & purchasing our new home we found Karen & all her team extremely helpful. Any questions or queries were always dealt with quickly & efficiently. We would recommend Karen Ritchie Estates to anyone looking to sell or purchase their next house.
Stu · 25 October 2020
Agent replied · 24 October 2024
I'm so pleased we sold your home and managed to find you one to...
★★★★★ 5/5
GoogleMany thanks for Karen Ritchie and the team. They delivered a successful sale and purchase for us with extremely tight timescales. Service from start to finish has been professional and understanding. The teams experience helped get over challenging stages in the process and it’s safe to say there is no way we would have got the sale / purchase over the line without their effort. I highly recommend them.
Dave · 25 October 2022
★★★★★ 5/5
GoogleThe team at Karen Ritchie estate were truly amazing! They were professional and responsive. They updated us at every stage of the process.
We received more than expected for the property and the fees very reasonable . We would highly recommend Karen and the Team! Thank you
George · 16 April 2021
Agent replied · 24 October 2024
Thank you for the review, we glad you were happy with our service and hope you have settled in your new home.
Take care. Karen.
★★★★★ 5/5
GoogleFabulous result again from Karen and the team. This is the second time we have used Karen Ritchie Estates to sell a property and we would not use anyone else. They were very professional and accompanied all the viewings, always giving us productive feedback. Really cannot sing their praises enough.
Kerry · 26 October 2019
Agent replied · 24 October 2024
awww thanks for your review it was a pleasure selling your lovely home again!!!!
★★★★★ 5/5
GoogleKaren Ritchie and her staff were very competent and very helpful throughout. We had a number of set backs, no fault of the estate agent, and they always sorted it, finding new buyers, and relaying upto date information via phone/text. Thank you for a successful sale.
Robert · 25 October 2020
Agent replied · 24 October 2024
thanks for the review, we got there in the end..
★★★★★ 4/5
GoogleKaren and Chloe have been excellent from start to finish. They were patient as Covid created unimaginable delays. I would recommend the estate agents as they are professional and with good attitude to close the deal. Thank you
Ayub · 16 April 2022
Agent replied · 24 October 2024
even corvid couldn't stop us!! thanks for the review
★★★★★ 5/5
GoogleKaren and her team provided an excellent, efficient service throughout the selling and buying process. The house was sold for the full asking price within 5 days; due mainly to Karen's dedication and professionalism. I strongly recommend Karen Ritchie and her team if you are considering selling your property.
Stuart · 26 October 2019
Agent replied · 24 October 2024
we got there and I know your pleased with the asking price, if only we had another 10 propertys like yours to sell its a beautiful family home, thanks for the kind words, I hope your settling in your new home...
★★★★★ 1/5
GoogleThese guys are living in the dark ages. Try and grow up and be an agency that is flexible around viewing times to look at property. Why not offer skype viewings or late night viewings and not when people are at work. Your front office staff also need educating on phone etiquette.
Anon · 26 October 2017
Agent replied · 24 October 2024
Hi,
We do full accompanied viewings 7 days a week including late nights and weekends. Sometimes clients want evening viewings on the day that they ring and as you can imagine our sellers have the choice whether or not to take viewings at short notice. We can only do out of office viewings when they are convenient with our sellers as always we are very sorry if this does not fit with your schedule.
Many Thanks,
★★★★★ 5/5
GoogleFrom the first meeting with Karen we were instantly put at ease. Karen was very knowledgable regarding the property market, answered all our quires and the service was like this throughout. We were kept informed at all times would definitely recommend Karen Ritchie Estates.
D
Bernadette · 25 October 2020
Agent replied · 24 October 2024
great review and 5 stars too thanks soo much...
★★★★★ 5/5
GoogleMany thanks for Karen Ritchie and the team. They delivered a successful sale and purchase for us with extremely tight timescales. Service from start to finish has been professional and understanding. The teams experience helped get over challenging stages in the process and it’s safe to say there is no way we would have got the sale / purchase over the line without their effort. I highly recommend them.
Dave · 16 April 2022
★★★★★ 5/5
GoogleKaren Ritchie and her lovely team were all very professional and very helpful, they sold our property in no time at all and helped us through the process of buying our new property. Thank you very much.
Wendy · 16 April 2022
Agent replied · 24 October 2024
thanks for your review we got there at last..
★★★★★ 5/5
GoogleKaren and her team have been a pleasure to do business with and we are happy to recommend them and will use them next time we have a property to sell. They are very helpful, friendly and professional estate agents. Thanks to you all.
Judith · 25 October 2020
Agent replied · 24 October 2024
thanks Judith it was an absolute pleasure..
★★★★★ 5/5
GoogleWe Have recently sold out house with the help of Karen Ritchie estate agents. I had the pleasure of dealing with Karen from the onset , her knowledge of the local area , her attention to detail and her pleasent approacable manner was second to none . She talked us through the whole procedure with every detail explained as and when we questioned the minute details The photographs that were taken and the house description was exemplary and I believe this helped in the many viewings and the ultimate sale of our property . All viewings were booked in advance and we were given ample notice ,another plus point all viewings were accompanied by a Karen Ritchie representative and we never had to be there to answer any awkward questions or negotiation..I am so pleased we chose Karen and her staff in this complex matter and would highly recommend them to anyone wishing to sell their home no matter size or location.. Even when Karen was busy or otherwise engaged her staff were able to help and they were all pleasent and knowledgeable and a credit to the company .. So as a final note please do not hesitate to use Karen and her staff and her company when selling your property you won't be disappointed and pricing is reasonable.. Once again many thanks to all concerned and may you continue to be successful and profitable .. #Karen Ritchie your a superstar .
Jeff · 26 October 2018
★★★★★ 5/5
GoogleBought the house from the estate agents 6 years previously, service was that good then we went back to them to sell the property. Great service from all the team, nothing was too much trouble. I would definitely use them again
Becca · 16 April 2021
Agent replied · 24 October 2024
Thank you Rebecca for your review, hope you've settled into your new property, please let us know if you need us again for the future. … More
★★★★★ 1/5
GoogleVery dishonest estate agent. Would avoid at all costs. Notorious for hiking prices of properties and telling buyers that they have received higher offers. After I caught them out, they were downright rude and refused to speak to me any further.
H · 16 April 2021
Agent replied · 24 October 2024
this is defamation of character and this matter has been passed to our solicitor.
★★★★★ 5/5
GoogleReally good service given by all the staff. All very friendly and on the ball with everything. They keep you updated with all viewings and give you feedback. We would definitely recommend karen Ritchie estate agents to anyone wanting to sell their property.
Hannah · 25 October 2020
Agent replied · 24 October 2024
thanks for the review Hannah, I hope your settled in your lovely new home..
★★★★★ 5/5
GoogleAs a house buyer, Karen and her team did not need to keep me informed of progress, but they did. I'm now on first name terms with them all. Karen offered a wealth of advice on many things. Thank you - I'll definitely be using you again.
Elizabeth · 26 October 2018
Agent replied · 24 October 2024
no problem at all you were a pleasure to deal, thanks for your comments..
★★★★★ 5/5
GoogleI would highly recommend Karen Ritchie Estates Ltd. The whole team are very friendly, knowledgeable and extremely helpful. Communication at every stage was fantastic from organising the viewing appointments to the feedback and also chasing results for us as the sale progressed. I would like to take this opportunity to say a big thank you to Karen, Cassidy and Chloe and the rest of the brilliant team for making selling our house a straightforward and pleasant experience.
Moorey · 26 October 2019
★★★★★ 5/5
GoogleWhilst I have not bought a house yet from Karen Ritchie I have found the team very responsive and go the extra mile to get important information. The team are very good at organising block bookings at short notice.
Faisal · 16 April 2021
Agent replied · 24 October 2024
Thank you for your review. Hope you have found your dream home.
Karen.
★★★★★ 5/5
GoogleI am so pleased with the service that Karen and her team provided. They made the whole process so easy and stress free. Karen is an absolute professional and I would not hesitate to recommend her. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Zaheda · 25 October 2020
Agent replied · 24 October 2024
Thanks so much for your review, it was a pleasure dealing with you and your lovely family.
Thanks
Karen and the team.
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