Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKaren Ritchie estates were recommended to us & they didn't disappoint.
From the moment Karen came in to do a valuation to me dropping my keys off on completion day, the whole process has been easy & hassle free.
The whole team work so hard & are tireless in their efforts working on your behalf.
Particular praise has to go to Shauny & Carlie who are so helpful & keep you informed every step of the way, even chasing solicitors in the final stages.
We would recommend Karen Ritchie Estates 100%
Martyn · 26 October 2018
Agent replied · 24 October 2024
Thank you Martin!!
So nice to hear how positive you found your experience.
It was a pleasure working with you and selling your property.
Many Thanks,
Karen
★★★★★ 5/5
GoogleI had always noticed that houses for sale in the Heaton area which had a For Sale sign with the name Karen Ritchie upon it tended to be sold very quickly and so when the time came for me to sell my property I decided that I would instruct them. I have found the whole experience to be exceptional. The initial visit was from Karen herself when she came around to explain how she would market the house to achieve the best realistic price possible and the expected timescale that she expected the house to sell. I found her to be honest, friendly, professional, and, most importantly, extremely knowledgeable about the local housing market. Two viewings were arranged and an offer was made and accepted within 10 days of the initial listing.
I would wholeheartedly recommend Karen Ritchie Estates to others thinking of selling their home and I would like to thank all the staff too for helping to achieve a positive outcome in such a short space of time.
Neil · 26 October 2018
Agent replied · 24 October 2024
the quick sale was a credit to the lovely house you had, I hope you've settled into your new family home...
★★★★★ 5/5
GoogleExcellent professional service with a personal touch. We were kept fully informed at every stage of selling our property. The commission fee was the best we found - a bonus , as we did not choose this agency just for that, having already decided that the staff were committed to good service, as indeed they proved to be. Highly recommended. We felt valued from the valuation to the day we handed over the keys. It was a pleasure to have the knowledgeable, efficient and also warm and friendly staff of Karen Ritchie Estates in charge of our sale .
Lesley · 26 October 2018
Agent replied · 24 October 2024
we are desperate for more beautiful homes like yours, thanks for the feedback..
★★★★★ 5/5
GoogleWe appreciated the professional approach that Natalie always displayed when dealing with our queries in purchasing a property. She always kept us updated with the transaction, we found her very approachable and friendly.
In fact all the staff were helpful at Karen Ritchie and we had no complaints at all.
During our time in finding a new house, we dealt with numerous Estate Agents and frankly there are not all the same. In our view Karen Ritchie gave us excellent service and if we were selling a property they would definitely be our first port of call.
Nigel · 26 October 2018
Agent replied · 24 October 2024
its great when we get feedback from purchasers, I'm glad it went through smoothly....
★★★★★ 5/5
GoogleI have used Karen Ritchie estates for three property transactions and have found all the staff to be friendly, efficient and willing to 'go the extra mile'. They were able to take the stress out of what can be stressful time and were approachable and responsive at every stage. I would not hesitate to use this agency again and have highly recommended them to family and friends.
Patricia · 16 April 2022
Agent replied · 24 October 2024
thanks for the lovley reply, hopefully you wont need us again!!!
★★★★★ 5/5
GoogleKaren and her team did an excellent job. I would highly recommend Karen Richie estate agents. I have purchased a house and sold a house. Their team are always on the ball.
Joel · 26 October 2025
★★★★★ 5/5
GoogleKaren and her team provided a professional, friendly, courteous and committed service enabling us to sell a deceased family members house.
I was impressed with the number of viewings we had for the property and the teams continued optimism throughout the sale, no matter how many times it fell through.
I would and already have recommended Karen Richie Estates to anybody selling a property.
Thanks for all your help making the sale as simple and stress free as possible.
Martin · 26 October 2018
Agent replied · 24 October 2024
an absolute pleasure dealing with you...
★★★★★ 5/5
GoogleExcellent Customer Service - Thank you Karen and Katy for the smooth and professional purchase of my parents new home. Your negotiation skills are second to none, I got the right price and with your help turned the house over in 3 weeks in order to get the builders in quickly. A big thank you from all my family.
The sale of my parents former home is going smoothly because of yourselves finding the right buyer, and we look forward to this property being transferred in the next few weeks.
I would recommend Karen Ritchie Estate Agents to anyone.
Alistair · 26 October 2017
Agent replied · 24 October 2024
Hi Alistair,
Thank you for those kind words! We always strive to go above and beyond for our vendors and it is nice to hear that you could see this.
It was a pleasure to sell the property for you.
Many Thanks,
★★★★★ 5/5
GoogleWe cannot recommend Karen Ritchie Estates highly enough. From our first phone call through to the completion of our house sale, we found Karen and her team: efficient, professional, informative and friendly.
Karen's advice helped us to achieve our target asking price within seven days of going to market. We were kept informed at each and every step of the process.
Coupled with their competitive fees, we would have no hesitation in recommending their services and we would definitely use them again in the future.
Tim and Jill.
Tim · 26 October 2017
Agent replied · 24 October 2024
Hi Tim,
Thank you for your wonderful review! It was a pleasure selling your property.
We hope you have settled well in your new home.
All the best in the future,
Karen & Staff.
★★★★★ 5/5
GoogleI have just bought my first property through Karen Ritchie and they have been nothing but amazing every step of the way. They have been extremely helpful throughout the process. Thank you so much to the whole team!
Rhiannon · 19 August 2025
★★★★★ 5/5
GoogleAbsolutely the best estate agents I have ever dealt with.
Caroline and the team are absolutely brilliant and have been so helpful and professional during our purchase.
Highly recommended.
Imran · 26 October 2018
Agent replied · 24 October 2024
its nice to get good feedback of buyers, Caroline said thanks for your comments!!!!
★★★★★ 5/5
GoogleThe best estate agent by far. Had two previous, one boasted to have the most sales in Bolton, the other a budget estate agents both had my property for sale over a period of 12 months, switched to Karen & she sold it in weeks. The whole team are professional & on the ball, kept us updated of all developments.
I would highly recommend Karen Ritchie & her wonderful team to all.
Denise · 25 October 2020
Agent replied · 24 October 2024
thanks so much for the review, what a lovely house, I don't know why other agents struggled to sell..
★★★★★ 5/5
GoogleVery impressed with Karen Richie she sold our house very quickly, everything went smoothly. Michelle the Senior Sales Manager was outstanding she is a outstanding asset to the team. I would definately use this company again and would highly recommend to anyone selling their house. Chocolates are on their way thank you girls.
Bill · 16 April 2021
★★★★★ 5/5
GoogleThere are many stresses when purchasing a house, thankfully I have finally found an estate agent who not only eliminate many of the issues, but go above and beyond to support you with every aspect of the sale.
Highly enthusiastic, transparent and always contactable, each and every member of the staff are a credit to the company.
I look forward to purchasing my next property with them in the not so distant future.
Craig
Craig · 26 October 2019
Agent replied · 24 October 2024
its unusual to receive a view from a purchaser, but its very appreciated, I hope you've settled in...
★★★★★ 5/5
GoogleTruly remarkable service! Sale achieved in a few weeks despite failing to sell previously with other major Estate Agents. Outstanding, personal service from a truly professional, experienced and knowledgeable team. All aspects of the sale from start to finish were handled flawlessly and promptly. Karen Ritchie was highly recommended to ourselves and will, in turn, be strongly recommended in the future. Very well done, Karen and Team!PositiveResponsiveness, Quality, Professionalism, Value
A · 25 October 2020
Agent replied · 24 October 2024
When I came out to see your beautiful home I couldn't believe your previous agent had struggled to achieve you a sale but with some positive thinking and ideas we looked at things from a different angle and to achieve you a sale. Thanks for your review.
Karen.
★★★★★ 5/5
GoogleWe are delighted with the service we've received from Karen and her team, in dealing with the sale of our property. We were kept informed at every stage, and all correspondence and dealings were very prompt and professional. Particular thanks to Caroline who looked after us during the sale process. Would highly recommend Karen Ritchie Estates Ltd
Chris · 26 October 2019
★★★★★ 5/5
GoogleWe checked a few other estate agents to get a good price on our house; Karen Ritchie's gave a good estimate and was the most professional. Other members of our family have used Karen Ritchie's before have all had positive experiences. Very friendly and knowledgeable staff, no nonsense, excellent communication and really went the extra mile to help with quite a difficult chain of solicitors. Definitely recommend to others.
SpareSomeChange · 25 October 2020
Agent replied · 24 October 2024
thanks so much for the great review..
★★★★★ 5/5
GoogleHaving spoken to 3 estate agents Karen was the most knowledgable of the area and her enthusiasm to sell our property really shone through. We sold our house for over ask prior to it going on the open market, which was a fantastic result. The team were great at managing the process and would highly recommend. Chris & Tarryn
Chris · 16 April 2022
Agent replied · 24 October 2024
thanks so much for the review..
★★★★★ 5/5
Google5 STARS ALL THE WAY ( Karen Ritchie Estates Ltd ) HAS GOT TO BE ONE OF THE BEST AGENTS TO DEAL WITH IN THE NORH WEST, ALWAYS KEEPING YOU UPDATED FROM START TO FINISH , ALL THE STAFF ARE PROFESSIONAL , AND HELPFUL WITH ANY QUESTIONS ASKED , BE PROUD KAREN RITCHIE YOUR THE BEST , MARK
MARK · 16 April 2022
Agent replied · 24 October 2024
awwww it was an absolute pleasure...
★★★★★ 5/5
GoogleEveryone at Karen Richie Estates was so helpful and friendly. My house sold quickly and their service was excellent. Highly recommend.
Jo · 26 October 2019
Agent replied · 24 October 2024
thanks for the review, it was a pleasure dealing with you...
★★★★★ 5/5
GoogleAn excellent experience from start to finish. From initial contact and a visit to the house by Michelle right through to completion, we were kept fully informed at every stage, important to us as we live quite some distance from the property. Numerous offers were received within days of the house going on the market and the fees charged were highly competitive. Any questions we had were answered immediately. Fantastic service with a personal touch. Would recommend without a moment’s hesitation!
Andy · 16 April 2023
★★★★★ 5/5
GoogleKaren Ritchie Estates have sold two properties for me and each time they have given excellent service. From advising to what to do to the properties to make them attractive to sell, to finding the right buyers, to keeping me updated on progress, to chasing up buyers and my solicitor when they needed chasing up and helping me navigate through the selling process to completion. I have two more properties to sell and will have no hesitation to use them again. Thank you :)
John · 16 April 2023
★★★★★ 5/5
GoogleKaren, Michelle, Caroline, and the team at KR Estates worked tirelessly to get the sale over the line - despite one ridiculous buyer creating havoc after having their offer accepted after day one.
I cannot thank the team enough for their work from marketing through to the sale of our property. A very professional approach helped steer us through the process, and the end result was worth the temporary hiccup early on.
Thank you all. Should we need the services of an agent in the future, it is written in stone that we will employ your services.
Keep up the good work.
Andy · 16 April 2023
★★★★★ 4/5
GoogleExcellent service by all the staff. Made the process easier and less stress. The staff relayed information really well and very accommodating when they were delays in the process from the other agencies. Would definitely recommend using Karen Ritchie Estates agents.
Abdulbasit · 16 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.