Farrell Heyworth Bolton reviews

★★★★★ 5/5

Google

Very professional service received from Laura Gill. This was my first time renting a property out and I had no idea where to start but Laura went through every detail step by step and put me at ease.

Dave · 12 March 2019

★★★★★ 5/5

Google

Excellent communication and prompt responses to any requests and enquiries. Just bought our first home through them and they couldn’t have been more helpful.

Adam · 18 November 2023

★★★★★ 5/5

Google

Gina, Gareth and Reiss have all been so amazing on our recent home sale and purchase. Their effort, care and communication are second to none.

Rebecca · 14 October 2023

★★★★★ 1/5

Google

I spoke with Debbie and the manager at this agency who both refused to arrange a viewing on a property I am interested in purchasing. I have a mortgage offer in place and I am awaiting a revised agreement in principle (of which I know the amount) since I received a job promotion. They refused to arrange a viewing even though I promised I would send a copy upon receipt, which is due imminently. Both members of staff were condescending and relied on company policy to defend that decision rather than use some common sense. I have recently had to withdraw from purchasing another property due to issues on the survey which meant I requested an updated AIP which is confirmed and on its way. Surely they could have come to some sort of compromise, book the viewing and allow me to send a copy once received (which would most likely be before the viewing anyway). If I were the vendor I would be livid if my agent was turning away genuine buyers and following policy blindly. I would encourage vendors be wary of this 'policy' as the lack of common sense applied has almost put me off viewing this house entirely. The staff were very rude to me and showed a complete lack of empathy. To be honest I'm disgusted. Really poor Farrell Hayworth and you will lose sales if you treat people like this. I assess service for a major financial institution and we would not tolerate customers being spoken to in this manner. I would also like to add that providing a AIP to the estate agent is disclosing your financial position to the vendor. Something which would compromise your position as a buyer when it comes to negotiations. Something I don't feel comfortable about.NegativeProfessionalism

Daniel · 10 January 2021

★★★★★ 1/5

Google

I was ask about new dishwasher from 4 years with no results.i check my contract and it is part of my kitchen. Last friday we try to let to know to the agency that wind destroy our fence. Lady which pick up the phone said That we hawe to find somebody to repair that frence.

Anna · 1 October 2017

★★★★★ 1/5

Google

I was ask about new dishwasher from 4 years with no results.i check my contract and it is part of my kitchen. Last friday we try to let to know to the agency that wind destroy our fence. Lady which pick up the phone said That we hawe to find somebody to repair that frence.

Anna · 25 February 2017

★★★★★ 5/5

Google

Absolutely fantastic, been in contact with Shelly throughout my move in process and she has been great. She was always there to help with any queries over WhatsApp, and ensured a speedy process. Would Absolutely use Farrell heyworth again! 👍👍 …

Tom · 11 March 2022

★★★★★ 5/5

Google

We sold our property through Farrell Heyworth, wow what a great company, from speaking to Stevie at the beginning to the sale being completed within a matter of weeks. It was a breeze, we was keep up to speed at every stage, nothing was to much trouble, highly recommend 5+

Suzie · 25 March 2020

★★★★★ 1/5

Google

I have been trying to get a viewing of a property we are interested in for over a week. We received the shoddy video - pretty useless to get a proper impression. We were asked and confirmed we had an offer on our property - Farrell's effectively suggested I was lying and said they would contact our agents for confirmation. The next day another person from the office rang to ask what we thought of the video - said we had seen and requested a viewing ..."we can only do that if yours is sold but I'll get back to you" Heard nothing. The directors response below was "there are lots of people out there with no intention of buying" - we'll just maybe you have to take the rough with the smooth and that way you might sell on behalf of your clients - appalling approach and appalling service.NegativeResponsiveness, Quality, Professionalism

Glenn · 25 October 2020

★★★★★ 5/5

Google

Liz arrived on time and showed me around. Very professional and helpful viewing.

Raiph · 28 May 2024

★★★★★ 1/5

Google

Paula promised us the world then failed drastically. Told us we were vulnerable people(how down right rude) and would sell our house no problem as she had people lined up for our house size/type. She said she's come to a meeting to help us buy a new build as she new the people and her bargaining skills were what we needed. However she managed to get 2 viewings for our house then we never heard from her again.

Lesley · 11 March 2021

★★★★★ 1/5

Google

Paula promised us the world then failed drastically. Told us we were vulnerable people(how down right rude) and would sell our house no problem as she had people lined up for our house size/type. She said she's come to a meeting to help us buy a new build as she new the people and her bargaining skills were what we needed. However she managed to get 2 viewings for our house then we never heard from her again.

L · 24 February 2021

★★★★★ 4/5

Google

Very friendly service from Farrell heyworth gave us very informative information about selling our property on the current market would definitely recommend

Deborah · 11 November 2023

★★★★★ 5/5

Google

Fantastic experience, lovely, friendly and very knowledgeable! Would recommend

N · 27 July 2024

★★★★★ 5/5

Google

Paula, Cora and the team were highly responsive and very helpful. We chose FH because they offered tips and advice that other estate agents failed to spot. Thank you for all your help.

Gary · 11 March 2020

★★★★★ 5/5

Google

First time buyer here, so full of questions! Communication from Debbie has been second to none, thank you for all your insight & knowledge so far. Highly recommended!

Emma · 24 June 2021

★★★★★ 5/5

Google

Having found our rental property with farrell heyworth we couldn't be any happier, the staff are all so friendly and helpful with anything we have needed. We dealt mainly with Stevie and she who was extremely professional and kept us updated throughout the process. Could not recommend Farrell Heyworth enough!

Declan · 29 July 2019

★★★★★ 1/5

Google

So sad there is racist people ... This is the second time I called asking for house to rent and when the lady hear my accent it said the house wasn’t available then my friend called and they gave her all details and booked for her an appointment. Seeing the lady’s actitudes I tried to tell her that my husband and I are working full time and she answered so rude

Julia · 11 March 2022

★★★★★ 5/5

Google

Amy Pass has handled my sale very well. I was kept informed every step of the way. A painless process. Thankyou

Jack · 21 October 2023

★★★★★ 5/5

Google

Had an excellent experience with Farrell and Heyworth. Amy who assisted us made the process easy and simple throughout.

Callum · 25 November 2023

★★★★★ 4/5

Google

My financial advisor Anil was really supportive and helped me alot with the mortgage process and he always made time for me asap whenever I needed him.

Adam · 11 March 2021

★★★★★ 5/5

Google

We buying house me and my wife with farrell Heyworth at chorley and we have to say very good and professional service with Dean he's ben really helpful am happy we are dealing with him thank you

Sam · 11 March 2022

★★★★★ 5/5

Google

Great service. Wonderful staff and always available to help. Very profesional throughout. We will definately be using there services again.

Gary · 14 October 2023

★★★★★ 1/5

Google

I was very disappointed. I used Farrell heyworth to sell my flat in 2005 and they were fantastic. However this time I have been sellling with them 5 months. I have not had one viewer. The lady who came around asured me my house would well in weeks !! When she was taking photis her camera died so she took photos from her phone. When I pointed out the photos were not good enough. They came and took another photo of the front of my house without asking me to move my car whilst I was in. Glad I'm not paying them £2000 for doing nothing. I will gladly speak to the mansgment team because I have receive I email and one phone call in 5 months. Shocking

Nicola · 12 March 2019