Trusted Agent profile · Bolton, Lancashire
★★★★★
490 reviews across 1 platform
35 Churchgate, Bolton, Lancashire, BL1 1HU
Part of Farrell Heyworth, see every office.
Farrell Heyworth's office in Bolton, Lancashire, at 35 Churchgate, is rated 4.6 out of 5 across 490 reviews on 1 platform, including 490 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.
The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
5/5
GoogleAmy in particular has been very attentive and responsive.
Thank you for your kind words about Amy. We appreciate your feedback. If you have any more questions or need further assistance, please feel free to reach out. We're here to help. Best regards, Jeremy Collins Director Farrell Heyworth
4/5
GoogleWe were very happy with the service we recieved from Farrell Heyworth especially from Amy. She was always helpful and responded promptly to our enquiries. Would definitely recommend.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us a review. We're delighted to hear that you were happy with the service provided by Farrell Heyworth and particularly by Amy. Your recommendation means a lot to us. Thanks again! Jeremy Collins - Director
5/5
Googlejust wanted to leave a review for dean. he is professional and very helpful giving great levels of customer service, all my issues are always resolved very quickly 10/10
Thank you for taking the time to leave feedback. I am so pleased dean and our Westhoughton team were able to provide you with a great service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
5/5
GoogleI was promised a good service with a quick sale and that's what we got from the moment the property went on sale. Excellent service and we would definitely recommend and use their services again.
Thank you for taking the time to leave feedback. It's great to hear that our proactive Bolton team have achieved such a fantastic outcome during the sale of your property and made your home selling process as easy and successful as possible from day one. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
5/5
GoogleThank you so much for a smooth transition Amy Pass so so helpful highly recommend.
Thank you for your positive feedback! We're glad to hear that Amy provided a smooth transition for you. Don't hesitate to reach out if you need any further assistance in the future. Jeremy Collins - Director
5/5
GoogleFantastic service couldn’t ask for better
Thank you for your kind words and the 5-star review! We're delighted to know that you had a fantastic experience with our service. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleDean Leggett at Farrell heyworth has been professional & with excellent communication throughout our purchase. Definitely would recommend! 5 STARS.
Thank you for your review! We're glad to hear that Dean provided you with excellent service and communication during your purchase.
5/5
GoogleExtremely professional, very well organised, good at what they do.
Thank you for your positive feedback! We are glad to hear that you found our team to be professional, organised and competent in their work. At Farrell Heyworth, we strive to provide excellent service to our clients and we appreciate your kind words. If you need any further assistance, please don't hesitate to contact us. Kind regards, Jeremy Collins - Director
5/5
GoogleExcellent service. Everyone was professional, friendly and helpful. Always returned calls, followed up queries and generally worked hard to sell and complete the sale. Thank you! I would highly recommend your firm.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.
5/5
GoogleVery efficient and informative
We greatly appreciate your positive feedback about our efficiency and the information provided. If you have any more questions or require further assistance, please don't hesitate to reach out to us. We're here to help! Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleYes, happy to share our experience with Debbie who has been very helpful in our ongoing purchase of 8, Flag Lane, Heath Charnock. Having just lost out on another property Debbie has made every effort with solicitors and her client to speed the process, which we hope will lead to an early completion, Mike & Sheila Grimes
5/5
GoogleExcellent service. Debbie is a great helpPositiveProfessionalism
5/5
GoogleExtremely helpful staff who are always a phone call away. Thank you especially to Stevie for going above and beyond. Definitely made the process of buying a first home stress-free.
Thank you for taking the time to leave feedback. I am delighted to hear that our exceptional Bolton team have been able to help you. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best. Kind regards, Chris Heyworth, Director
5/5
GoogleDebbie was really helpful and informative!PositiveProfessionalism
5/5
GoogleFarrell Heyworth have recently agreed a sale on our property, they have been very helpful and gone above and beyond for us. They agreed a sale for us within a few days of marketing. Paula, Amy and Cora have been Amazing and I would recommend them to everyone. Five star service * Nothing is too much trouble for them.
1/5
GoogleDreadful service I am waiting for a reply to my email from westhoughton branch for a WEEK
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
1/5
GoogleHorrible service ever. Liars and wasted my time going to a house amd then they found lots of reasons for them not showing up. To be avoided
Dear Ms Sava, thank you for taking the time to leave review. We are sorry that you have been inconvenienced when attending a viewing. This must have been really frustrating for you. at Farrell Heyworth we conduct thousands of successful review very year and errors like this are an extremely rare occurrence. However, it's clear that mistakes were made when making arrangements for yourself. We appreciate you bringing this to our attention and will take steps to ensure that this cannot happen again. All the best, The Farrell Heyworth Team.
5/5
GoogleThank You For Everything Dean
5/5
Googlethank you so much for all your help selling my house, great communication throughout and friendly service from Stevie who was great, highly recommended .
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Westhoughton team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
1/5
GoogleArranged a viewing for the following day and no one turned up! We rang them and were told there was no viewing booked!
Dear Ms Ali, Thank you for taking the time to get in contact with us. We're sorry if you have been caused any inconvenience when trying to view the property of your choice. We appreciate that missed viewings can be very inconvenient for both buyers and sellers and so we view your comments very seriously. We would be grateful if you could contact the branch on 01204 399388 so that we may investigate this further and ensure that no further errors occur. Kind regards, Farrell Heyworth
5/5
GoogleI sold my father's house through Farrell Heyworth and was very happy with the service, sale price and dealings with the house sale.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.
5/5
GoogleDebbie Rydeard the estate agent has been fab. Full of info and happy to help
Thank you for taking the time to leave feedback. I am so pleased that Debbie and our Westhoughton team were able to provide you with a friendly and professional and service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. All the best, Jeremy Collins, Director
1/5
GoogleVery dodgy when it comes to fees refund. They come up with stories about its non-refundable, even though the error is from the company.
Dear Google User, Thank you for taking the time to leave a review. We're sorry you had any difficulty when dealing with our lettings departement Your comments are very important to us and whilst we realise that this matter is now concluded, any issues our customers have with our services are now passed on to our training team to ensure that our customer service is consistently improved. Kind regards Laura@FarrellHeyworth
5/5
GoogleNot happy at all with Farrell Heyworth
Thank you for taking the time to leave feedback. it's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Bolton team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Bolton won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.
