Entwistle Green Bolton Sales reviews

★★★★★ 5/5

Trustpilot

I can't thank the Maghull Office in Merseyside enough

I can't thank the Maghull Office in Merseyside enough for the help support and commitment the team provided throughout the purchase of my home. The knowledge, skills and abikity the team have is amazing, and although they are very busy, they always had time to help and assist. Communication was excellent throughout my purchase, to include excellent interpersonal skills that always made me feel reassured. The branch Manager Sarah and Georgia were totally amazing at their job and really lovely people. Sam, who was my financial advisor was truly both a lovely person and excellent at his job. Moving home is a stressful time, however. The team at Maghull helped me from start to end. I would highly recommend the team at Maghull to help with house sale,purchase or mortgages. Thank you so much Lynn Handley 😘

M · 21 September 2024

★★★★★ 5/5

Trustpilot

I recently purchased a house and…

I recently purchased a house and received outstanding service from Emma Mallins at Entwistle Green Allerton. From start to finish, Emma was professional, responsive, and incredibly helpful throughout the entire process.

Emma · 16 March 2026

★★★★★ 5/5

Google

Absolutely amazing, the agent Keely Wright did a fantastic job for both the viewing and signing the letting agreement which made the situation as smooth as possible. The communication was excellent, super fast and helpful since I moved from a city to another. Looking forward to moving into our new property and keeping in touch. Thank you Keely.

Vladimir · 15 March 2024

★★★★★ 1/5

Trustpilot

Cancelled Appointment Last Minute

Had an appointment booked for 11:30 Friday as were looking to sell & we were looking to get the property valued, received a call 10:30 the day of the booking with some excuse about another Entwistle Green office boking the appointment wrong, after checking the reviews on Trustpilot I feel like I've had a lucky escape

Dean · 21 August 2026

★★★★★ 5/5

Google

Great service when looking for a house to rent in Bolton they responded promptly, we met Ocean who took us to view 3 properties and within a week of first contacting them we had a deposit down ready to move into our house. From start to finish seemless service and very excited to move into our new home

AB · 22 November 2025

★★★★★ 5/5

Google

Lucie De Lison was so responsive, friendly, understanding and followed through with everything they said they was going to action. I have no hesitation in recommending Lucie to anyone, I honestly can not thank you enough Lucie for assisting me through this difficult time, when I say you are an angel from above, I really do mean it. Fingers crossed it all goes well but I am sure it will because I have you on my side. Thank you from the bottom of my heart Kay Harrison xPositiveResponsiveness, Professionalism

Kayleigh · 11 November 2021

★★★★★ 5/5

Google

I must state we did not employ EG - we purchased a property that was marketed by them. The Bolton team were brilliant especially Chris the Manager who went above and beyond the call of duty to bring the transaction to a satisfactory conclusion. Hayley and Carl also played a sizeable part too. I must say they seemed to be constrained by the lack of support from the Countrywide legal team and it is soley due to their efforts that I am able to give a 5* rating. Thanks again to Chris, Hayley & Carl.PositiveResponsiveness, Professionalism

Paul · 11 November 2021

★★★★★ 5/5

Google

I have moved houses a couple of times in my life due to university and work. And i am not lying when i say i have never had better service than this estate agency. Most of my questions and paper work was delt with by Chloe. But i have spoke to some of the other staff over emails, phone and in person also. And they are super friendly and helpful. They worked around me to view the house where as other agencys make you work around them. They found me and my partner the perfect house and i honestly couldnt praise them enough. Thank you Chloe and everyone else at Entwistle Green!PositiveResponsiveness, Professionalism

Aaron · 11 November 2021

★★★★★ 5/5

Google

We definitely chose the right estate agents! Carl, Chris, Hayley and the team are amazing! We sold and bought through them and both aspects ran smoothly. They always had time to respond to emails and calls and were truly amazingly helpful (even when i did pepper you all with emails and calls towards the end 😂) We couldn't have bought with anyone else and got the same level of service! Best descision we made. Thankyou so much guys, we are loving the house! We appreciate everything you did for us and our family.

Rachel · 11 November 2021

★★★★★ 5/5

Google

EXCELLENT in one word !!!!! I dealt with other agents in the area but Chloe, Lucy and Keely’s customer service, promptness and professionalism is what sets Entwistle Green apart from the others. They knew what I wanted, ensured I got what I wanted and also delivered the service with least possible stress. Chloe, Lucy and Keely were all great to deal with, very polite and very professional. I cannot stress enough to anyone, if you want a complete service start to finish, use these girls!!! You won’t be disappointed and they aren’t like any of the other agents out there, they will make sure you get what you ask for and carry out prudent checks to ensure everything is how it seems.PositiveResponsiveness, Professionalism

Alykhaan · 11 November 2021

★★★★★ 5/5

Google

Carl/Chris and Hayley were the team that looked after the sale of my property. This team did an amazing job and kept me up to date throughout the whole process. They guided me and kept my spirits up. Genuinely a professional team to work with and they remained professional throughout. I would recommend Entwistle Green to anyone who is looking to sell their house. They will make it smooth and show optimism throughout. It is stressful selling or moving house and using a professional reliable agent, which Entwistle Green is, they take as much stress away as possible. Honest and very reliable company.

Habib · 11 November 2021

★★★★★ 5/5

Google

Entwistle Green were amazing from the very start of our journey. They were so helpful whenever we needed them. Special thanks go to Brigitte, Harriet and Chris. Would defintely recommend them to everyone wanting to sell their property!!

M · 15 April 2026

★★★★★ 5/5

Google

I recently completed on 2 properties with a further property pending. As an expat I wanted an estate agent I could trust with living outside the U.K. Entwistle Green were fantastic from start to finish, in particular Chloe Hodgkiss who we dealt with. We completed on 2 houses on the 31st March, Chloe picked the keys up that day and put them straight on the market. Both properties completed within 24 hours. I couldn’t speak more highly of them.PositiveProfessionalism

Daniel · 11 November 2021

★★★★★ 5/5

Trustpilot

5* Service and Support

I’ve had my property let through the Lettings Team at Entwistle Green in Blackburn for almost 5 years. Sherry, Tracy & Donna have been brilliant - they answer calls and emails promptly and they have always given honest feedback on my property and any updates required. Any issues have been quickly addressed and resolved - and what is an added bonus is they’re really a great team to deal with.

Thomas · 9 April 2026

★★★★★ 5/5

Google

Great service and Jodie was very helpful in all ways and aspects. Thank you very much!!

Ian · 9 August 2025

★★★★★ 5/5

Google

I’d recommend this estate agents everyday. They made the whole process seamless, fast and simple. There were no complications and they were patient with me even when we needed time to sort out documentation, other agents would have moved on but they didn’t. Special mention to Katie Critchley, keep up the good work, you’re a star.

Victor · 11 November 2023

★★★★★ 5/5

Trustpilot

So refreshing to deal with enthusiastic…

So refreshing to deal with enthusiastic knowledgeable staff. Rachael was fantastic on the phone and left a great first impression. Poppy came to do the valuation and was really took time to discuss everything and again had the knowledge and was prepared fully. They put themselves out for viewings etc where others estate agents make little effort to accommodate a date a time you need. I will 100% be using these girls. Brilliant 👏

Brian · 9 August 2024

★★★★★ 5/5

Google

The best Letting Agents I have used during some 20 years of letting.The staff at Entwistle Green, Bolton have been consistently outstanding over the years. Diligent, helpful and much more. My sincere thanks to them all, particularly Sue and Keely. I give them 6 stars!

Paul · 13 June 2024

★★★★★ 5/5

Google

Hayley and Chris were brilliant right from the start when we first enquired about the property we eventually purchased. They helped us through every step of the process, whilst informing us of any changes as and when they occurred in prompt fashion each time without fail. They also helped us speed up the purchase by chasing up enquiries, and receiving responses much quicker than our Solicitors too. All in all they provided a great service, and as first time buyers they helped us every step of the way, regardless of how many times I rang up and asked. Thank you once again for the service, we would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Brad · 11 November 2020

★★★★★ 5/5

Google

Although our sale was a long drawn out process, which was made further complicated by the COVID-19 restrictions, Chris and his team at Entwistle Green were amazing! Their communication when I felt there was none from anyone else was so reassuring and they really did go above and beyond in a time when their hands were tied in a lot of instances. If you are looking to sell your home, and you want a service that is reliable, has excellent communication and above all is professional from everyone involved, I really recommend the team at Entwistle Green. A huge thank you to Chris, Stephen, Carl and Hayley who dealt with our case. Excellent service, and I hope that other people looking to sell their homes in this difficult restrictive market speak to you as you made a stressful process a lot calmer and smoother. Thanks again, Hayley and Nick.PositiveResponsiveness, Quality, Professionalism

Hayley · 11 November 2020

★★★★★ 5/5

Google

A massive thanks to Keely and team, we had to move during this COVID pandemic, and Keely was able to arrange everything remotely, the only contact was handing the keys over! I was very impressed with the speed at which our application was processed, and all our querys were answered within minutes! Keep up the good work! Entwistle Green also provide an online moving assistant, advising you of utilities, council etc, very helpful.PositiveResponsiveness, Quality, Professionalism

Mark · 11 November 2021

★★★★★ 1/5

Google

Extremely Poor Experience, Strongly Not Recommended I genuinely wish I could rate Entwistle Green / Countrywide zero stars. In my experience, this is one of the worst letting and property management companies I have ever dealt with. I strongly advise anyone NOT to rent or buy a property through Countrywide or Entwistle Green Property Condition & Negligence: The property I was rented, 61, Holmebrook Drive, BL6 6RH, was clearly not inspected before letting. After moving in, I immediately discovered multiple serious issues, including: - Broken curtains - A damaged bathtub - Window vents that would not close, allowing constant cold air inside - No working hot water - Radiators/heating not functioning How a property was allowed to be rented without even basic safety and habitability checks is beyond understanding. Prolonged Delay & Impact on Health: It took nearly six months for Countrywide to fix essential issues like hot water and heating. During this time, my family of three, including my 8-year-old child, was forced to live in freezing conditions. Due to this prolonged negligence and mismanagement, my daughter had to visit emergency medical services multiple times, which I directly attribute to the lack of heating and hot water. This goes beyond inconvenience and into serious health and safety concerns. Unresolved Issues: Despite repeated follow-ups and escalations, several issues were never addressed, including: - Repairing curtains and window blinds - Sealing window vents that constantly let in cold air - Issues affecting privacy, hygiene, and overall living standards These ongoing problems made the property uncomfortable and unsuitable for family living.

Maulik · 15 December 2025

★★★★★ 5/5

Google

I am so happy with Entwistle agent, very professional, Jodie was very nice and friendly..

Elromyssa · 17 July 2025

★★★★★ 5/5

Google

They was amazing. They managed to get me all set up and ready to move in the same week I put the holding deposit down. Keely was especially brilliant with me and answered me very quickly and sorted everything in a very quick manner!

Ellie · 14 May 2024