5/5
Fantastic service from all the staff at EG Westhoughton especially Harley. Kept us up to date with progress and always available to talk through issues.
Agent replied Β· 11 June 2024
Thank you for your kind review!
Trusted Agent profile Β· Bolton
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160 reviews across 2 platforms
11 Pavilion Square, Westhoughton, Bolton, BL5 3AJ
Entwistle Green's office in Bolton, at 11 Pavilion Square, is rated 4.5 out of 5 across 160 reviews on two platforms, including 159 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
5/5
Fantastic service from all the staff at EG Westhoughton especially Harley. Kept us up to date with progress and always available to talk through issues.
Thank you for your kind review!
5/5
Purchased twice through Entwistle Green Westhoughton and sold once. Would never use any other estate agents but these! They go above and beyond to do everything they possibly can to help you. The second my flat went on the market they had multiple viewings arranged for me almost instantly. Unfortunately I lost my buyer but with their contacts they had me another viewing instantly and got it sold again! Could not recommend them any more!
Hi Jenna, thank you for your excellent 5* review of your fantastic experience with Entwistle Green in Westhoughton. Your repeat custom is very much appreciated and we look forward to helping you again in the future. Best wishes, Emma.
5/5
The staff at the Westghoughton branch could teach the government a thing or two when it comes to being professional, honest and understanding. If you have a property to sell, or want to buy, these are the team to see. I can't rate them highly enough as you only have five stars, but i would recommend them every time. In short Claire, Tammie and the rest of the team am are fantastic.
Thank you John for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Entwistle Green team. Best wishes, Lucy.
5/5
I have nothing but wonderful things to say about all the team at Westhoughton, I had not sold my house in 30 years so the process was a little frightening but from day one i was put at ease. Tammy and Claire held my hand every step of the way and all the team went above and beyond the call of duty for us as a family and i am so greatful.
Hi Joyce, Congratulations on the sale of your property. The Entwistle Green team at the Westhoughton branch aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued 5 star personal service. Thank you and best wishes. Kind Regards, Sarah
5/5
Entwistle Green Westhoughton have gone above and beyond for us. Claire dealt with us with our purchase and from start to finish she was fantastic ! We always felt we could pick the phone up and ask any question no matter how small or silly ( being first time buyers ) and we was always treated so respectfully. All the staff are friendly and happy to help. We are just so glad we had them in our corner over this big milestone in our life.
5/5
Simply excellent! From start to completion, Entwistle Green provided a 5-star service. The whole selling process was an absolute nightmare due to conveyancing solicitors who really don't want to do a proper job, nor do they care. Thankfully Branch Manager Claire, Alison and the rest of the team at Entwistle Green were there to support me through it all, keep my sanity and get the job done! I really did appreciate the fact I could always reach them (not constant voicemails), they were always in good spirits and a friendly ear to listen to me moan on...and on about my solicitor. :) Thanks for everything and treating me like a human being rather than a transaction waiting to be completed. If you're looking to sell your home, I highly recommend giving Entwistle Green a go, you won't be disappointed!
5/5
Entwistle Green in Westhoughton responsiveness was incredible. If they didnβt pick up, they always call back no longer than 5 minutes later. They did an incredible amount of information gathering about the process, also the amount of effort and time they put into walking me through the process is unbelievable. Not only did I feel like I had all the information I need to make any decisions, but I also felt like I was in good hands. Especially because, as a first-time buyer, I didnβt know all of the questions I should be asking. They would proactively provide this information, which made me feel like I was walking through this process with eyes wide open. We felt like we were working with our best friends rather than a real estate agents. I HIGHLY recommend. All agents was great. We was lucky enough to work and we loooooved working with Claire, so special thanks from us. I don't normally do reviews, but this is well deserved. WELL DONE ENTWISTLE GREEN WESTHOUGHTON!!!
5/5
After a bad experience with another local agent we switched to Entwistle Green, the Team at Westhoughton handled our sale professionally and were always available to give reassurance, advice and support throughout, for which we are very grateful.
5/5
Rebecca dealt with the purchase of my first home and she was brilliant from start to finish. She answered all my queries quickly and kept me in the loop throughout. Would 100% recommend!
Thank you Eloise Sharp for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
We recently purchased our first house with the help of entwistle green. Alyson wilson was lady whom went above and beyond to make the process as smooth as possible. Thanks to alyson we are about to finalise 3 months after putting in our offer. She is professional, on the ball and amazing. Thank you for everything
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
Excellent service!! Thank you very much! Great team, especially Harley for all of her help!! Would definitely recommend
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
Sold my house with westhoughton branch of entwistle green. My main points of contact were claire and tammy. They did everything they could to chase both solicitors and push the sale on which is what you want! I was kept up to date with the progress and they genuinely worked tirelessly to get the sale completed. Very happy with the service i received, thanks ππ»
Many thanks for the amazing 5* review, I will ensure your kind words are passed on to our dedicated Entwistle Green team. Best wishes, Lucy
5/5
Harley and Tanmy were super with assisting with my house sale as well as the rest of the team
Thank you David for you fantastic 5* review. Best wishes, Lucy.
5/5
I would just like to say a big thank you to all the team at the Westhoughton branch who made selling my mum and dads house a smooth and trouble free experience. Extremely professional, friendly, knowledgeable, kept us informed every step of the way and they just seemed to go that extra yard for you, I'm so glad we chose them.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
The whole team at Entwistle Green helped me out massively. Responding to any of my questions when offering on the house and also helping push the sale through the conveyancing process. Will definitely be using them again!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Could not fault Entwistle Green, they were helpful from start to finish and reassured us through the whole process - especially as we were buying during COVID-19. They excelled in customer service and assisted in anything we needed. Perfect for first time buyers as nothing was too much trouble! Thank you again Entwistle Green!PositiveValue
Thank you for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Great service from start to finish as a first time buyer I would 100% recommend Entwistle green to anyone. The girls in the office are a credit to the company.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Great experience with the Westhoughton office, all the girls are always helpful and polite, never not been greeted with a huge smile. Wouldn't want to take my properties anywhere else!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
Entwistle green weβre absolutely fantastic when selling our home. (We also bough our house through them and they were great). Tammy specifically was a godsend during this stressful time, she was fantastic at clearly communicating and setting expectation at each step. I would recommend using them.
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
Booked in to view property weren't told appointment cancelled until few hours before and given no opportunity to put in an offer. Is like to know if the client is aware! Sales are pushy taking unnecessary peronal details and already pushing irrelevant other properties at us without our permission (breaching GDPR).NegativeProfessionalism
Hi Ben, I am really sorry if that has been your experience, please do share with us more information so we can review this properly at review@countrywide.co.uk Thanks, Amy
5/5
I was given brilliant advice for a difficult situation by Entwistle Green sales negotiator, AMY HOWARTH. Very intelligent and knowledgeable with excellent advice...I recommend Entwistle Green...definitely a fantastic service with a smile.
Thank you for taking the time to leave us this great 5* review and your recommendation. Kind regards, Lucy, Customer Relations.
5/5
Our experience with Entwistle Green has been amazing. Tammy especially was fab and kept us updated every step of the way and made a usually stressful experience not so stressful! Really great estate agents would 100% use again, thank you!PositiveResponsiveness, Quality, Professionalism, Value
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
Brilliant Service, Tammy and Clair were great, thank you.
It's great to see that the Westhoughton, Entwistle Green team were once again able to provide their proven 5 star service. Thank you. Kind Regards, Sarah
5/5
Lovely staff and always willing to help with your letting needs
Thank you for taking the time to leave us your 5* review Bolaji! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Entwistle Green's Bolton office has 160 reviews across two platforms: 159 on Google, 1 on Yell.
Entwistle Green Bolton is rated 4.5 out of 5 across all 160 reviews, and 4.5 out of 5 on Google from 159 reviews.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Bolton won Trusted Agent.
Entwistle Green Bolton, 11 Pavilion Square, Westhoughton, Bolton, BL5 3AJ.