Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of working with Erin Murphy during the purchase of my home, and I couldn’t be more grateful for her support. She was professional, knowledgeable, and incredibly patient throughout the entire process. Erin always took the …
Hannah · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, ! We are thrilled to hear that you had a positive experience working with Erin. We pride ourselves on providing exceptional service and it's wonderful to hear that Erin's professionalism and expertise … More
★★★★★ 5/5
GoogleI just bought a property and I loved the way Alyson and her team from the Westhoughton branch handled the whole process from viewing to completion making it less stressful than I expected.
Thanks so much for all your help and God Bless you all.
Jacob · 12 June 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleHolly at Entwistle Green in Westhoughton is a credit to her company. Very knowledgeable and a great asset to any team involved in the sale and purchase of property. Keep it up Holly!
Kassam · 10 February 2024
Agent replied · 11 June 2024
Thank you for your terrific 5* review Kassam. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRebecca, Holly and Amy have been key in helping to finally get my sale past the finishing post. Without them constantly chasing solicitors who were putting up barriers and causing unnecessary delay, and taking initiative to get updates from relevant parties, there is no way me and my buyer would have completed today. They have been down to earth and willing to roll their sleeves up throughout the whole process. Thank you Entwistle Green Westhoughton!
Sarah · 2 June 2024
Agent replied · 9 June 2024
Hi Sarah, thank you for sharing your positive experience with Rebecca, Holly, and Amy at Entwistle Green Westhoughton. We're delighted to hear that they were instrumental in ensuring a successful sale for you and your buyer. Your kind words are truly appreciated! Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFriendly, professional estate agents the person I spoke to, Holly, was super helpful and was very knowledgeable. Would recommend!
Rebecca · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, we're thrilled that you had a positive experience with our estate agents, especially Holly. Our team strives to provide excellent customer service and we're happy to hear we met your expectations! Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can’t speak highly enough of Claire and the team at Entwistle Green, Westhoughton! They handled the sale of my property with great professionalism and kept in close contact with me throughout. They got the job done and I would absolutely recommend their service to anyone. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Michael · 12 June 2022
Agent replied · 11 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best estate agents in Westhoughton!
I had a fantastic experience buying a house through Claire and the team. They kept me updated every step of the way and made the process extremely easy. I would highly recommenced to anyone looking to either buy or sell.
Also, a special mention to Harley who was a delight to deal with!
Alexander · 12 June 2020
Agent replied · 11 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation. Best wishes, Scott
★★★★★ 1/5
Googlebad service by claire wright , doesn’t know how to do her job .
Hamza · 26 March 2026
Agent replied · 16 April 2026
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat team at the Westhoughton branch, Tammy and Harley were our main connections and would help out anyway possible. They even gave us advice on our sale which was with another estate agents. If we had any issues they couldn't help us enough.
I would definitely recommend Entwistle Green and also Steve the mortgage advisor.
Thanks guys.
Martin · 12 June 2020
Agent replied · 11 June 2024
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 5/5
GoogleThe staff were extremely helpful and friendly and ensured my property was sold within 4 months. I would recommend Entwistle Green in Westhoughton to other house owners looking to sell their property. Thanks Alyson and Claire.
Stephen · 12 June 2023
Agent replied · 11 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our house with Entwistle Green Westhoughton in 2017 and would highly recommend their service. We liaised with Clare, Amanda and Tammy mainly and all were friendly professional and always willing to help when needed. They ensured that all steps of the process were made easy. Special thanks to Tammy who goes above and beyond at all times.
Vicky · 13 June 2019
Agent replied · 11 June 2024
Thank you Vicky for your excellent 5 star review of the great service you received from our dedicated Entwistle Green team in Westhoughton. It is fantastic to read that they were friendly and professional and ensured the process was easy. Best wishes, Emma
★★★★★ 5/5
GoogleAbsolutely superb from start to finish and made the whole process as smooth as I could have wished for, my designated agent Tammie and mortgage broker Stephen were superb, and whenever they were unavailable their colleagues stepped in and were brilliant, nothing was ever too much trouble and I wouldn't hesitate to recommend them, many thanks
Harry · 12 June 2020
Agent replied · 11 June 2024
Thank you for your wonderful and detailed 5* review! It is brilliant to read that you had such a great experience. I will of course make sure your kind words are made known to the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleScary time buying a house 🤦♀️but the ladies at Westhoughton Erin and holly made it a lot easier
Truly recommend Entwhistle
Thank you from a happy home owner …
Debbie · 28 April 2025
★★★★★ 1/5
GoogleTerrible customer service from a rude lady Claire wright
Paul · 9 April 2026
Agent replied · 16 April 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBrilliant service from Tom and Holly. Kept me informed throughout the whole process. Would definitely recommend to anyone. Thankyou!
Steve · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words! It was our pleasure to provide you with outstanding service and keep you updated every step of the way. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleIf i could give 0 stars i would absolutely horrendous place
Claire · 16 March 2026
Agent replied · 16 April 2026
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was talking to Holly Newman, and she gave excellent service
JXNIOR · 16 March 2026
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat communications and managed a complicated and lengthy sale well. Tammy was the most helpful estate agent i have ever dealt with, always positive and helpful. I am certain her attitude enabled obstacles to be overcome that would have resulted in the sale falling through elsewhere.PositiveResponsiveness, Professionalism
Roger · 12 June 2021
Agent replied · 11 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GooglePoor service from Claire Wright the valued.
Mike · 16 March 2026
Agent replied · 16 April 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GooglePoor service from Claire Wright in valuations
Faz · 16 March 2026
Agent replied · 16 April 2026
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRecently rented a property through this estate agents an it’s been so painless an fast , the staff are excellent and answer every question you have with brilliant knowledge,
I was dealing with ocean and sue they are a credit to the business they couldn’t have done anything more. Customer service is excellent and speedy only taking just under 2 weeks to compete all checks a paper work.
Zachary · 16 May 2025
★★★★★ 5/5
GoogleI dealt with Holly through my sale, her and all the staff at the branch were amazing. Thank you so much!
Luke · 15 September 2023
Agent replied · 11 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI wish I could rate the Entwistle Green to ZERO. I believe this is the worst letting property management company and it is a big time mess. Being responsible reviewer, I would recommend - anyone NOT TO RENT or BUY property with Countrywide …
Maulik · 16 December 2025
★★★★★ 5/5
GoogleEveryone at Entwistle Green Westhoughton were fantastic. Unfortunately my solicitor didn’t act in the best interest of their client. Gratefully Tammy and the team at Westhoughton went the extra mile in helping the smooth running of the process. Would recommend. Thank you for everything
Richard · 12 June 2020
Agent replied · 11 June 2024
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
