PS&B Lettings reviews in Bognor Regis

★★★★★ 5/5

Google

Have used PS&B for several years for rental properties and have always found them to very professional, quick to respond to any query and find solutions asap. They are a great team and pleasure to deal with. Thanks to Helen, Sarah, Coral, Nicola and Lily

Julie · 23 October 2022

★★★★★ 5/5

Google

I am client for 15 years with deep appreciation , outstanding assistance , making full support and professional responsive . Special mention for the work go to Helen, Nichola, Dana, Sarah and Emma .

Beata · 1 October 2025

★★★★★ 4/5

Google

This review is posted on behalf of the Directors of the Heather Court Right to Manage Company Ltd. PS&B have been our agents for several years. During that time they have performed their contractual duties to the best of their ability, in particular during the period of lockdown when we were without a Scheme Manager. Our present point of contact, Sarah Tastsidis-Hirst, is efficient and effective, responding promptly to enquiries. Jo Lock and Sara Guinn have also provided their support in the past. We look forward to their finding solutions for us in the future.

Ruth · 23 October 2023

★★★★★ 5/5

Google

I have dealt with P S & B for many years on a number of residential properties and find their professionalism and attention to detail a refreshing change to other agents. Their fee structure is extremely competitive and in view experience has always represented good value for money. Helen Walden has usually been my senior point of contact and the service that she provides is most impressive. She fully understands current legislation and provides clear and accurate advice when needed. I am also dealing with Nichola Swan who responds to issues immediately and efficiently and handles the day to day management perfectly. Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 23 October 2023

★★★★★ 5/5

Google

I have recently moved to Bognor Regis with the Support of PS&B. I was impressed from the first day I showed interest to the property, the response was so quick. From then on, Emma, Sarah, Coral, Nichola and Helen have been so efficient and supportive. They make it so easy to settle in a new environment and help with practical stuff and figuring out literally anything in the property. This is an amazing team and would highly recommend them any day! Thank you, Nontando

Nontando · 23 October 2023

★★★★★ 5/5

Google

10/10, letting PS&B branch in Bognor Regis, ladies are so professional, friendly, very helpful. Thankyou very much to Emma, Helen, Sarah, Dana and Nichola, you are stars.

Raimonda · 20 November 2025

★★★★★ 5/5

Google

Helen, Nichola, Sarah, Coral & Lily! What a team!! these ladies are a massive credit to your company, so helpful, very thorough. I recently relocated to the area for work, I was made to feel welcome and they know the area like the back of their hands. Nothing was too much trouble and I will be recommending them to anybody I meet that is looking to rent a property locally. Amazing, thanks so much. Kind Regards, Mark Stewart

Mark · 23 October 2023

★★★★★ 5/5

Google

The team was excellent and delivered on time.Special thanks to Emma.

Grace · 10 October 2024

★★★★★ 5/5

Google

Thank You so much to Parson Son & Basley Agents, especially Sarah, April, Nichola, Helen, Coral. They were very helpful and answered all the question and issues we have had. The move was smooth and easy all the staff are frendly.

Anna · 23 October 2022

★★★★★ 4/5

Google

Thank you so much Sarah, Coral, Emma, Nichola and Helen....what an amazing team. Thank you also for responding quickly to emails, messages and calls. Keep up the good work!!!!!!!

Calista · 23 October 2023

★★★★★ 5/5

Google

Prompt communication and hassle-free service from a friendly, non-judgemental team. Shout out to Sarah, Coral, Emma, Nichola and Helen at Bognor Regis branch!

Joe · 25 February 2024

★★★★★ 5/5

Google

I am really grateful to everyone at PS&B Bognor Regis, they are amazing. Thank you Sarah, April and Coral, for everything, you have made the renting process realy easy and have always being available whenever we needed.PositiveResponsiveness, Quality, Professionalism, Value

Renzo · 23 October 2022

★★★★★ 5/5

Google

I would like to give a shout out to Nichola, Coral, April and Helen for the help with the renewals of my tenant's lease agreements. Your help is much appreciated and thanks for going the extra mile.

Lourie · 23 October 2022

★★★★★ 5/5

Google

Sarah, Coral, Emma, Nichola and Helen were great, super efficient and extremely helpful. I couldn't ask for a better customer experience. Thanks everyone :-)

Darren · 23 October 2023

★★★★★ 5/5

Google

My partner and i would just like to thank Nichola Swan for her rapid response to getting our old cooker and washing machine replaced .Thank you Nichola 👍👍👍 Kind regards Jason & EwaPositiveResponsiveness, Professionalism

Jason · 23 October 2022

★★★★★ 5/5

Google

The Best letting agency around. Everything easy and quick. Highly recommended. Thank you Sarah, Coral, Emma, Helen and Nichola.

BaKu · 27 December 2023

★★★★★ 5/5

Google

I have the pleasure corresponding with Nichôla Swan when I have issues with my rented flat. No problem is too big or too small for Nichôla. The timely manner with which she responds to my issues is exemplary and it is done so in an extremely professional way. PS&B are very lucky to have her on their team and I do hope her salary reflects this. Thank you Nichôla for making a somewhat tedious task that much bearable for me, you are appreciated.PositiveResponsiveness, Professionalism

Charlotte · 23 October 2022

★★★★★ 1/5

Google

I spoke to a very helpful person last week about a sensitive matter, and they dealt with it promptly. But the rest of them are rude unhelpful and don't care how we have to deal with on a day to day basis. We have had no hall way lighting since October and is very dangerous for our elderly neighbours, I myself have fallen down the stairs and hurt myself it's not acceptable considering you get thousands of pounds to maintain the building.NegativeProfessionalism

Sharon · 23 October 2022

★★★★★ 1/5

Google

Abysmal... mismanaged the property I rent for longer than I care to remember. 3.5yrs they have done ZERO work on the rear of the property and didn't even go out there to look at it in that time. My business has suffered many days of closure and lost revenue due to leaks and floods from flats above. I have been asking for a breakdown of monies paid in 'maintenance charge' for months and months and I am met with silence and ignorance. Maintenance charge has gone up over 95% in 4yrs with very very little work having been done. I hope this honest review prompts someone to contact me as apart from emails which they ignore and telephone calls that are NEVER returned they do nothing except issue demands. Appalling service

Danny · 23 October 2022

★★★★★ 5/5

Google

I cant say how greatful I am to Nichôla, Coral, April, Sarah and Helen for all their help over the last few weeks. Nichôla in particular has really been brilliant always so quick to reply to an email and help out with what ever was needed no matter how big or small my questions were. The team are very professional and always really lovely, and like I said im just so very greatful to them. I would 100% recomend PS&B.PositiveResponsiveness, Quality, Professionalism

Megan · 23 October 2022

★★★★★ 5/5

Google

The Parsley Son and Basley Estate agent has been nothing but good for me. They have been very quick to respond. Incredibly good communication. They have always tried to help whenever I reported problems. Every one of those problems were completed in a very satisfactory way. The people on the phone are very knowledgeable... They would also contact my Landlord in Portugal whenever I required help. Can't say enough about them really. Fabulous. I want to thank these people : Nichola, Helen, Coral, April and Sarah

David · 23 October 2022

★★★★★ 5/5

Google

I have been living in my current flat since 2013 and have been my property manager at Parsons and Basley since the beginning. I am very happy with their work, I can only say good things. Even before last year's change of ownership, and ever since - whenever I had a problem - they were always polite and helpful. This is true for all employees of the office, old and current. Helen and Nichola are my contacts, they're so lovely people both of them. They respond to my emails or call me back and take action(s) immediately. Just like in my current trouble, Helen - with infinite patience - keeps me informed about every moment she agrees with the owners about the works and repairs to be done. I'm really grateful to her. I must also mention Martin, he helped me a lot in the past and Richard, who contracted with Parsons as a plumber. Richard had taken on the role of my rescue angel several times when - mostly on weekends - my old boiler broke down or the roof was leaking or my flat was soaked from the apartment above. He was immediately there and helped. Thank you all for your hard work and I count you in the future. :)

Forgács · 23 October 2022

★★★★★ 5/5

Google

Great agency if you are looking for smooth and fast transaction of your flat/house application. They will always find a best accomodation for you. Always happy and friendly stuff especially Nichola Helen April and Sarah. Highly recommend this agency.

Aga · 23 October 2021

★★★★★ 1/5

Google

If you are considering using this company I’d seriously rethink it . Overcharging for maintenance, when it’s not done , never answer phones or emails . Generally rude staff , just not convinced they know what they are doing . Will never use them again.

Caroline · 19 November 2024