Leaders Lettings Bognor Regis reviews

★★★★★ 5/5

Google

I have had a flat in Bognor that has been looked after by Leaders for many years. They have placed a tenant and managed the property for me in a professional way. Communication has been excellent regarding any issues to do with the property through various different people over the years at Leaders. Now the property is virtually sold, the sales team have been second to none. Particularly Charlotte Regan who has been my main contact and reacts quickly and professionally to all my enquires about the sale and with dealing with the buyer side of things. I would not hesitate to use Leaders again if i should ever decide to buy property again.PositiveResponsiveness, Quality, Professionalism

Gary · 18 June 2022

★★★★★ 5/5

Google

We have rented our little home for the past two years from Leaders and Louise is our contact. Nothing is a problem always a pleasure to call. Her professionalism is simply stunning. I would recommend anyone dealing with Louise and her team they will always look after every detail with care thank you for ALL You do and the extended teams. We also have a brilliant Landlord who has entrusted Louise and the Team to equally look after this wonderful little home - Thank you again Louise H @ bognor

Michael · 18 June 2022

★★★★★ 5/5

Google

To everyone at leaders, thank you so much for all of your help with us buying our new home which we are so excited to move in to next week! I would like to thank Charlotte for helping us with all our nagging phone calls when Megan was out of the office, always so kind and happy to help, thank you. My biggest thanks to Megan, who has been an absolute star from the moment we looked around the property to our exchange today. She has answered so many questions for me, put up with my ranting, daily phone calls, reassured me and no problem was too much for her to help. We were on the brink of the sale not going ahead but with Megan’s help, it was made possible. Without her dedication and hard work, The exchange would not have happened. She went above and beyond at all points through this rather stressful process, chasing people and doing all that she could to get us answers along the way to exchange. Amazing and we can’t thank you enough.PositiveResponsiveness, Quality, Professionalism

Elizabeth · 27 August 2021

★★★★★ 4/5

Google

I've been using Leaders Bognor Regis to manage my property over the past twenty-four months, while I've had to move out of the county for personal reasons. I have found all the staff to be friendly and extremely helpful, during my absence, in particular I'd like to thank Sam Barnes, for going above and beyond in managing my property's, I have nothing but praise for her. Between all the staff they have taken a huge burden off my shoulders, thanks everyone!

Jonathan · 18 June 2021

★★★★★ 5/5

Google

Throughout the whole process Max has been incredible. Friendly, helpful, always quick to respond to queries and continuously keeping me up to date. Great customer service is so important and Max is a great example of the standards that should be set. As important as it is for the landlord to find a fitting tenant, it is just as important for the tenant to be happy with the service provided by the landlord/letting agent and I would recommend the service that Leaders and Max have provided to anyone.

Laura · 18 June 2021

★★★★★ 5/5

Google

I have been dealing alot with Andy Fletcher who has been helping us get the properties up to a good standard for our tenants. Andy is always very quick to respond, keeps me in the loop and is friendly yet professional. I know that if I have any queries, he will find the answer or the person to help and feedback quickly. It's been a pleasure dealing with him so far.PositiveResponsiveness, Quality, Professionalism

Paula · 18 June 2022

★★★★★ 5/5

Google

Taylor from Leaders assisted us in viewing a property. She was polite, professional and extremely knowledgeable in relation to the property. Whilst the property was not right for us her professionalism meant she was still a credit to the company and left us keen to hopefully buy a property using leaders in the future.

Simon · 13 October 2025

★★★★★ 1/5

Google

Reading all of these positive reviews I had to double check if I was leaving a review in the right place. It definitely is, so here is my experience with leaders. I rented a top flat on Richmond road mid summer, when we moved in the flat was poorly "redecorated", what they did was paint the wall, they literally painted the singled glazed wooded frames shut probably trying to hide the rotting of the wood, we honestly thought a 5 year old did the job, even the door handles were painted it was very comical. The job was done poorly the paint started to wear off within a week of us moving in, you could see the paint underneath shining through. The house was dusty and dirty at places as per their own inventory and what I could observe. But NO problem, I cleaned it myself. What leaders failed to tell us, is that the heaters were not working, we only found out when winter came around. The house was freezing. Like if that wasn't enough, because of the freezing cold and the warmth and moisture from showering the bathroom was covered in mold. I cleaned it off, only to see it reappear within days! I emailed Leaders and their answer was "Open a window for better air circulation". This was in mid December. I replayed saying the poor state of the windows made the air circulation occur like if the windows were open. Nothing was done. They sent a someone to check the EPC and report came as grade G, the poor guy actually felt sorry for us living in those conditions. The worst was yet to come.The flat was a good size, but we knew we could not survive another winter so decided to move out. The agency requested that £149 should be taken from my deposit for cleaning. Cleaning! that was quite humorous, I went in and spoke to Paula, she printed the inventory, before the tenancy and after. It was so funny to see that before there was dust and now there is dust so we must pay £149 to have it cleaned. I asked her if this highly standard cleaning company they used was also the one to clean the flat before we started our tenancy and she did not answer. I said is rather convenient that they suddenly used this high quality cleaning company and wanted to pay them with my money. She did not reply. This is important LEADERS IS KNOWN FOR TAKING AS MUCH MONEY FROM YOUR DEPOSIT AS THEY POSSIBLY CAN. So have this in mind. In the end I contacted TDS ( deposit scheme) and told them of the deposit dispute. When informed Leaders of this they suddenly had a change of heart and lowered the amount from£149 to £97. Because of the time and resources it would take me to take them to court I decided to take it and be done with it. I shouldn't have, but I just didn't have the time. But here I Am leaving a public record of this so anyone who decided to deal with Leaders can prevent this from happening to them.

Jusymara · 18 June 2020

★★★★★ 5/5

Google

Max is a very knowledgeable, professional and friendly letting agent who goes the extra mile even offering advice and answering queries out with business hours which I can’t thank you enough for Max!! I would have no qualms in recommending Max at Leaders to friends and family, your professionalism and expertise are second to none! 5 ⭐️ ⭐️⭐️⭐️⭐️

Kamal · 18 June 2023

★★★★★ 1/5

Google

Such an unorganized group of people in the office. I had a flat viewing booked for 11:40 and the lady told me she’d send a message confirming the time and day.(never got that sent) Showed up to the viewing but nobody was there so i called the office. Took me 10 minutes to finally get an answer and apparently an agent was there 20 minutes before the booking waiting. They said they would call me back to rebook, i waited for 30 minutes then called again and they said they would get back to me as soon as they could but ended up never calling me back. Waste of my time and they are so unorganized . No help at all

Kaitlynn · 10 November 2024

★★★★★ 1/5

Google

Absolute awful service! First time moving into a flat and it was disgraceful with the service we got. There was so much broken which I was told would be fixed within the first week we moved in, yet 6 months later, still nothing was done. I would not advised anyone to go with Leaders. It has completely ruined my first time renting out a flat. It done nothing but cause serious distress as ended up moving out early due to all of this.

Caz · 19 June 2017

★★★★★ 5/5

Google

I have rented with leaders several times and found them very good but having just moved again I have found them to be even more professional and efficient. The move was smooth and easy from beginning to end and all the staff are friendly and super efficient/ responsive. Very impressed! Special mention to Betty Mirek for all her support in securing our new home. Definitely recommend Leaders .PositiveResponsiveness, Professionalism

Louise · 18 June 2021

★★★★★ 5/5

Google

I rented a flat through Leaders for many years and have always found the team professional and helpful. During the last year, I was given a named advisor, Marcie Simmonds. She always replied to my e mails promptly with helpful and clear …

Maria · 16 November 2025

★★★★★ 5/5

Google

I would like to give a MASSIVE thank you to Max Roger for going above and beyond for us. We found a house that is perfect for us and he really helped us all the way through and also kept us updated. He is absolutely amazing and I highly recommend him.

Rachel · 18 June 2023

★★★★★ 5/5

Google

Marcie and (Rosie) were amazing sorting out referbishing my flat near Bognor and finding a new tennant really quickly after the old tennant left. Anyone should definitely go through these 2.

I · 16 February 2026

★★★★★ 5/5

Google

Rosie Pullen has gone above and beyond to help me find a 3 bedroom property that was suitable for me and my children to rent. She has been amazing with any queries ive had no matter what they were.

Caroline · 5 December 2025

★★★★★ 5/5

Google

Very professional company. Gemma was a joy to be with when looking around properties. Even though we found a property we liked through another estate agent she was very pleased for us and wished us well.

BRIDGET · 18 February 2024

★★★★★ 5/5

Google

Leaders been absolutely professional and helpful to make our move nice and stress free, Thank you Leaders bogner team.

Nad · 14 April 2026

★★★★★ 4/5

Google

Thanks to you, we have our dream apartment, I am glad that you were one of the few who took us seriously and were really committed to finding us the right place. Thank you Betty and Olivia ☺️

Beata · 30 November 2023

★★★★★ 5/5

Google

I quickly found a flat to rent. I would like to thank Max Roger. My English is not very good and Max helped me with everything and explained everything very clearly. Also a special thank you to Max for helping me with the electricity.

Arina · 18 June 2023

★★★★★ 5/5

Google

Amazing service from Leaders. Max was a total super star and found our family a lovely home. Would highly recommend! He was responsive and thoughtful throughout the process making it happen to the timescales we needed. I really appreciate it Max. Thank you !

Geraldine · 18 June 2023

★★★★★ 5/5

Google

I have rented through Leaders for the last 12 months and have found the staff to be very helpful and responsive. In particular, Louise has been very helpful in resolving any issues I have had and overall I would happily recommend the business.

Tony · 18 June 2023

★★★★★ 5/5

Google

Thank you so much to Leaders Letting&Estate Agents, especially Betty, she was very helpful and answered all the questions and issues we have had. She responded to my e-mails and phone calls very quickly. She is professional and reliable. The right person in the right place. Good team you are XxxPositiveResponsiveness, Professionalism

Ania · 18 June 2022

★★★★★ 5/5

Google

Max Roger did an outstanding job when I was looking for a flat to rent in the area. Everything went very fast and smoothly and he helped me sort out many of my requests, specially broadband. Top man and highly recommended!

Galo · 18 June 2023