Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
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5/5
GoogleAs of Recent, my partner and I had been able to move into our new home thanks to the team at leaders. All have been absolutely fantastic. So efficient and supportive. Callum had been quick to respond to emails and so very polite. I would give a special thanks to Rosie who was lightning fast at moving things along. She made the everything seamless, even having a response from my offer the same day! (No clue how Rosie pulled that off when other agents canβt respond to a viewing request)
Thank you to the whole Leaders team, from viewing to picking up the keys, youβve all been brilliant.
Tynikka Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you! Weβre absolutely delighted to hear that you and your partner are happily settled into your new home.
Itβs fantastic to know that the team made such a positive impression throughout the process. Callum will be pleased to hear your feedback about his responsiveness and professionalism, and weβll be sure to pass on your special thanks to Rosie, sheβll be thrilled to know her efforts made everything feel so seamless.
We truly appreciate you taking the time to share your experience, and we wish you all the very best in your new home. If thereβs ever anything you need, please donβt hesitate to get in touch!
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5/5
GoogleRecently purchased our dream home through Leaders (Kyra did our viewings with the owner) and Niki was our move manager. Great service throughout even when faced with a tricky obstacle Niki was helpful and communicative all along. Thanks
Becky Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind review. Weβre delighted to hear that you had a great experience purchasing your dream home with us. Kyra and Niki will be very pleased to know their support, communication, and dedication made the process smoother for you, especially when navigating those tricky moments along the way.
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5/5
GoogleI have been renting a property from Leaders for 13 years. They are always friendly, helpful and supportive and act in the best interest of both the landlord and tenant. I would recommend them to anyone. Thank you to Marcie and her team! π β¦
Tim Β· 22 August 2025
Agent replied Β· 12 December 2025
Dear Tim Hogarth
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleI had been with Leaders for many years and recently moved to a housing trust due to age and circumstances.
My time with Leaders was very pleasant and staff were always very professional and helpful.
I would like to say that my Manager Marcie Simmonds was exceptional. She got everything sorted for me at all times. Gave me very valued advice when needed. I can only say a very big and warm thank you for her help and professional way of dealing with matters and helping me with my move and making it go smoothly. Once again Thank you Marcie and to all your team.
George Short.
George Β· 11 July 2025
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5/5
GoogleRosie has been amazing from start to finish. I had to call her several times and she was always so helpful and made sure to get everything sorted promptly for me. Marcie simmonds also very efficient and any issues would help me out quickly also. Would highly recommend
Kelly Β· 13 April 2026
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5/5
GoogleWe have recently rented a property to which Betty who is the newly appointed manager of the Bognor Regis branch ( well deserved) dealt with the whole process from start to finish and did such a superb, professional job. From viewing the property to moving in only took a couple of weeks which was amazing. We have now been in our new rented property a week and apart from a few bits of unpacking we are pretty much settled in and loving it so a massive thank you to Betty & leaders for all thier fantastic work and support π
Donna Β· 20 December 2023
Agent replied Β· 17 June 2024
Dear Donna Sparkes
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWeβve just purchased our first home and Taylor was absolutely brilliant throughout the whole process, giving us any updates, very quick to arrange any viewings for us and being very supportive throughout. Joe was also very helpful. Canβt recommend enough!
Caitlin Β· 28 July 2025
Agent replied Β· 10 August 2025
Hi, Caitlin Brown! Thanks for the great review!
All the best, Customer Relations Team
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5/5
GoogleI am happy to share my positive experience with Leaders Letting & Estate Agents in Bognor Regis, particularly Shawn and Sophie. The team is extremely knowledgeable about the property market as a whole and the local area.
Their expertise and professionalism were apparent from the beginning, and theyβve taken the time to understand my needs and preferences in order to find suitable properties for me. They are always available to answer my questions and offer advice throughout the process, which I am finding very helpful.
Overall, I am very satisfied with my experience working with Leaders Letting & Estate Agents, and I look forward to continuing to work with them.
Kathryn Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Kathryn
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders were very helpful and in particular Betty.
The process was straight forward and a nice welcome pack presented on the day of Handover.
Would definetely recommend
Ian Β· 13 September 2025
Agent replied Β· 12 December 2025
Dear Ian Thompson
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleOlivia was very nice ,helpful and supportive through the whole process for renting. We was the first to see our new rent property and received all emails with checks and application forms very quickly. Every time I had a question, she had the answer. We moved about a week ago and ready to spend our Christmas in a new home!!!
Thank you Olivia ! Thank you Leaders !
Marina Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Marina H
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleI have telephoned and requested repeatedly that the SOLD SIGN on your LEADERS board IN OUR PRIVATE PROPERTY, be removed. The Flat has been SOLD MONTHS ago!! . Our Gardner needs access to cut our fence, and YOUR BOARD is preventing reasonable access AND AFFORDING YOU FREE ADVERTISING. WE NOW DEMAND THAT THIS BOARD IS REMOVED ON MONDAY 7TH NOVEMBER or further action will be necessary. Thank you for paying urgent attention to our repeated request.
Ria Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Ria Graylin,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleHuge thanks to the Leaders agency and personally to the specialist Betty! She is a professional in her field, we are very pleased with her approach to work, she found us a wonderful house. This is the best agency in the city, where all your wishes will be taken into account, and Betty is a knowledgeable, competent specialist and just a good person. We recommend this agency to everyone)))
ΠΠ»ΡΠ±ΡΠ½Π° Β· 11 May 2025
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5/5
GoogleI spoke with Marcie Simmonds as I need ed several missing statements for my properties in Southampton, Southsea and Hove. Although she is not directly responsible for the Property Management of any of these, rather than pass me from 'pillar to post', Marcie took my details and e-mailed me the statements literally within minutes. Incredibly good service THANK YOU
David Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you very much for taking the time to leave such a positive review. Weβre delighted to hear about your experience with Marcie. Although the properties were outside her direct remit, she was more than happy to step in and ensure you received the statements promptly. Weβll be sure to pass on your kind words to her, feedback like this really highlights our commitment to providing excellent service. Thank you again for your support.
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5/5
GoogleThe team at Leaders did a great job in renting our property to new tenants. Everything went very smoothly with no fuss or issues. Leaders are excellent at what they do and I would not hesitate to recommend them to any landlord looking for help and advice.
Greg Β· 3 December 2024
Agent replied Β· 10 December 2024
Dear Greg Davis
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders have been absolutely brilliant, really helped me and my partner navigate moving into our first home together.
Betty especially has been amazing, she has been so kind and patient with us and answering all of our questions and queries. And there has been a lot!
Canβt thank them enough
Lizzie Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your lovely review!
Weβre absolutely delighted to hear that your experience with us has been such a positive one, especially as you and your partner move into your first home together, what an exciting milestone!
Wishing you both every happiness in your new home, and please donβt hesitate to reach out if you ever need anything in the future!
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5/5
GoogleTayler went out of her way to to help in every way she could and the after care is just as good it dosen't stop when you sign those papers she is still helping and checking every thing is OK she is the best agent I have ever dealt with a big thank you to her π β¦
Tina Β· 18 May 2024
Agent replied Β· 17 June 2024
Dear Tina Wright
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRenting a place thou Leaders and have been very helpful and if anything pops up like needing more details or if you have any issues they will get back to you fast and answer any problems or issues that come around. Always friendly and easy to talk to
Wayne Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback! We're really pleased to hear that you've had such a positive experience renting through Leaders. It's great to know the team has been helpful.
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5/5
GoogleAndy has been my building manager for my first move after living with my parents and heβs been very helpful and supportive, he gets back to me within a good amount of time and has the answers Iβm looking for, he has made my first move very successful and i appreciate his help and support!
Jayden Β· 12 June 2024
Agent replied Β· 26 August 2024
Dear Jayden Heard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery happy with the service we had from Leaders when buying a property in Bognor Regis. Taylor Wayne took care of the purchase. Very knowledgeable, professional and maintained good contact throughout the process.
Thank you Taylor.
Also we want to mention Joe Feast who was an immense help in the days running up to completion.
Tom Β· 10 June 2024
Agent replied Β· 17 June 2024
Dear Tom Firth
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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2/5
GoogleVery happy overall. Special thanks to Sam dealing with a less than positive Landlord!
I wrote this post over a year ago. If I knew then what I now know I can assure you it would not have been positive.
Having left the property I rented with them I received an energy bill for Β£481.22, and when I tried to get information from them regarding my former landlord who entered the property in breach of the tenancy agreement after we left, then turned on all the storage heaters, immersion heater, etc, thus generating the bill, they refused and wouldn't return my calls! Just remember, if your renting, the only person they care about is the landlord!!NegativeResponsiveness
Robert Β· 18 June 2022
Agent replied Β· 17 June 2024
Hi Robert Snowdon - Ducker,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Bognor Regis branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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2/5
GoogleMegan was lovely, very pleasant and professional to deal with but to be honest overall the estate agents we were buying through helped us far more. We never signed a contract for the sale of our property. Floor plan was never added to our listing despite several requests/reminders. Final straw was to be accused of never providing them with keys to our home by a senior sales agent, then told that they would have destroyed them the minute they sold our house!!! I was informed verbally in the early stages that their copy would be given to whoever purchased our property once we had left the house following completion. I may be disabled but I'm not mentally disabled. Very disappointedNegativeValue
Di Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Di
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleI would like to take this opportunity to highly commend Max Roger at the branch. We needed to look for new rental property and the market has been scarce.
In this process Max was the only Letting Agent (and I spoke to a lot) who really took the trouble to ask us about our circumstances, timescales, what we were looking for etc in an attempt to match us to the right property and Landlord.
He called us when he believed the right place was coming available and made every attempt to match us up.
This efficiency saved us a lot of stress and must surely have saved his company time and money at their end.
Excellent work Max, we are so grateful and look forward to a mutually beneficial relationship from this weekend!
Andrew UptonPositiveResponsiveness, Professionalism
Andrew Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear, Andrew Upton, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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1/5
GoogleWouldn't recommend to rent through leaders and will never rent through them again. Worst experience with renting so far!
Rented through leaders for just over a year.
The flat was a state when we viewed it, was promised it was gonna be sorted by the time we moved in, new carpets and painted. New carpet in the hallway was all that had been done. Top half the walls was painted, the bottom half was just left, like they painted around all the stuff that was left in the flat from previous tenants. Leaders told us it was done and rushed to get us in to the flat. Windows was broken (leaders did nothing for months, once we got a new landlord he got it sorted for us), loads of screws and nails in all the walls. Found loads of needles in the carpets, which wasn't safe with a baby. Had a leak in the roof which took ages before it was temporarily sorted and luckily we moved out as it looked like it would start leaking again eventually.
When we moved out leaders tried to charge us for damage that was already there when we moved in by saying it's the tenants responsibility to get sorted (which it's not when you're renting). And tried to charge us for cleaning that we had already done, luckily the landlord was good and let us have the whole deposit back.
Jessica Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Jessica Enqvist,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleWe have rented with Leaders for nearly 5 years and on the whole it is usually a straightforward and easy working relationship. Of late there has been an issue which has caused some considerable upheaval for us and Joshua Stewart has been incredibly helpful and reassuring. He has liaised between us and our landlord and helped us come to a mutually satisfactory outcome. He communicates with us in a very human way, has made us feel that our concerns are understood and justified. Many thanks Joshua for your kind help.
Andrea Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Andrea,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.