Trusted Agent profile · Bognor Regis

Henry Adams Bognor Regis reviews

★★★★★ Great

469 reviews across 2 platforms

25 High Street, Bognor Regis, PO21 1RS

Henry Adams's office in Bognor Regis, at 25 High Street, is rated 4.4 out of 5 across 469 reviews on two platforms, including 274 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.

Google logo

4.8 / 5

274

Reviews on Google

This office

Trustpilot logo

195

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.

4/5

Google

Our purchase isn't finished yet, but so far completely satisfied with the service from Henry Adams. Estate agent Callum was most helpful when viewing properties, and once we found one we liked was happy to answer any questions we had.

Katie · 19 June 2019

Agent replied · 17 June 2024

Thank you for your review, we really appreciate it.

5/5

Google

Great experience. Representative listened to the 'must have' list and only showed us properties With those qualities. Good communication and Jane was great at liaising between us and the owner 'post offer'. Highly recommend Henry Adams to sell your property.

Paul · 19 June 2019

Agent replied · 17 June 2024

Fantastic to hear, thank you so much for your review.

5/5

Trustpilot

I’ve been renting for nearly 7 years…

I’ve been renting for nearly 7 years and I honestly can not fault the staff, Michelle especially she’s a wonderful professional women

Emma · 11 April 2026

5/5

Google

Excellent Service. Professional and caring approach. Amiable staff who really tried to be of assistance and effect a smooth, hassle-free house sale. Lead by an exceptional Gail Chisholm.

Carol · 6 April 2025

Agent replied · 25 April 2025

Thank you for this lovely review Carol! We really appreciate it.

5/5

Google

Danielle Plunkett-Smith is great to work with. Have worked alongside her for a couple of years now and is always helpful and well organised. Monique who has just joined is a great addition and has also been really helpful.

Aaron · 19 June 2019

Agent replied · 17 June 2024

Thank you so much for your review.

5/5

Google

Danielle was very friendly, informative and happy to help with any questions we had.Danielle was happy to show my dad some different properties until he found the one right for him.communication was brilliant. Definitely highly recommend using Henry Adams.

Rachel · 19 June 2019

Agent replied · 17 June 2024

Thank you so much for reviewing us, we really appreciate it.

1/5

Google

Disgusting service. Was given false information and told a property had been let when actually viewings are still taking place. Viewed a property and was told by the agent he knew nothing about the building as he had never been there before. On entering the property was clearly being used as a drug house and the smoke was so bad I terminated the viewing immediately. Didnt even get so much as a call to apologise. I found out since the agent was actually the manager. Worrying!!

Prince · 18 June 2021

Agent replied · 17 June 2024

We are sorry to hear of your negative viewing with our Lettings Department and will look into this internally as a matter of urgency.

5/5

Google

We choose Henry Adams after meeting Mark who was really down to Earth and who made us feel at ease straight away. He explained how they work, which was different than most other Estate Agents we had also chatted with, and it was a no brainer. It was clear very early on that we had made the right choice and we honestly couldn't be happier with the service received from the whole Henry Adams team. Professional, efficient, polite and friendly, they kept us up to date all the way through. Would use them again without any hesitation. An amazing team.PositiveResponsiveness, Quality, Professionalism, Value

Lynda · 18 June 2021

Agent replied · 17 June 2024

Thank you so much Lynda, this is lovely to read and we really appreciate it.

5/5

Google

Jane has been extremely efficient and helpful throughout. A really attentive and professional person.

Dan · 23 July 2023

Agent replied · 17 June 2024

Thank you Dan, we will make sure Jane reads this.

5/5

Google

If you are about to sell your house, I would urge you to look no further than Henry Adams for your selling agents. Definitely the most professional and knowledgeable people I have dealt with, and I have moved a lot over the years! I would particularly like to mention Jane Barlow, who was always quick to respond to any queries, and who did such a lot to ease the stress of selling a property during a pandemic lock-down.PositiveResponsiveness, Professionalism

Joy · 18 June 2021

Agent replied · 17 June 2024

Thank you so much for your kind words Joy, we really appreciate it.

5/5

Trustpilot

Henry Adams chichester

Henry Adams chichester, they have been amazing from the beginning. I can't thank Charlie Salter enough for dealing with everything so quickly, he was so professional, attentive and helpful throughout the whole process he was a pleasure to deal with. Highly recommend Charlie and Henry Adams.

Lucas · 16 June 2023

5/5

Google

Jane Barlow, what can I say? I can't find the words to thank her enough for the 'above and beyond' customer service we have received in relation to our purchase. Exceptional. Thank you Jane

MAXINE · 18 June 2020

Agent replied · 17 June 2024

Thank you so much for your review, this has been passed on to Jane. We really appreciate it.

5/5

Trustpilot

Henry Adams Lettings Storrington

Alex at Henry Adams was always friendly, efficient and helpful. On the day I moved in he met me at the property, explained everything then took metre readings which he then emailed me. All very efficient and professional.

Jim · 25 September 2024

Agent replied · 23 December 2024

Thank you for your 5-star review!

5/5

Trustpilot

Henry Adams - Alex Bush

We have found two rental properties now through Alex Bush in the Storrington branch. We cannot thank him enough, he has been amazing throughout both. He has been in constant communication, always replies in a timely fashion and made sure both properties were perfect before we moved. Having a toddler it can be a stressful experience moving but Alex took a lot of stress away from the process and made it a really enjoyable experience to work with Henry Adams lettings.

Sophie · 18 March 2024

5/5

Trustpilot

Great experience

From the start of our rental experience, the first call, it was brilliant. They kept us informed, were so helpful with everything and on the move day we had a lovely box of treats waiting for us at the new house. Thank you Alex and the rest of the team.

Karen · 15 November 2022

5/5

Trustpilot

Aga Wydra took the time to really…

Aga Wydra took the time to really understand my needs and found the perfect home for me. I really appreciate her responsiveness and flexibility in showing properties. She made every effort to find me a great home - also quickly. Very knowledgeable about the community which was very helpful since I was new to Bognor Regis She’s any expert in her field and a delightful person, with integrity and a great sense of humor. I can highly recommend her for all of your real estate endeavour. 🌺

Beata · 15 March 2024

5/5

Google

All you’ve ever heard or read about Estate Agents (always negative), you can forget when dealing with Henry Adams Estate agents. I cannot speak for the Company per say., but can whole heartily vouch for Mr. Callum Henn. Never have I been so impressed with someone in this field until today. A young, yet surprisingly mature man, who embraces every aspect of his job with diligence, courtesy, consideration and most of all knowledge. Yes an Agent who knows his properties, who guides you to the pluses and suggest alternatives for the minuses. How has answers to questions...amazing. I could go on, but suffice it to say he is one in a million in his field and Henry Adams should cherish him, as an absolute asset.

Nicholas · 18 June 2020

Agent replied · 17 June 2024

Thank you so much Nicholas, this is such a lovely review and we will make sure Callum reads it!

5/5

Google

We chose another agency to place our home on the market and have lived to regret it sadly! Since launch we’ve had more contact from Hannah Frost at Henry Adams, West Sussex than our own agent. She instilled in me a confidence that when we next go back on the market (we’ve actually decided to stay where we are for a while as we’ve become so disillusioned) we will have one easy choice, to go with Henry Adams ...who are clearly far more proactive than reactive whilst always being both professional and approachable......Far from what we’ve received from our own agent...that’s a whole other story ....a catalogue of errors that were barely acknowledged and never apologised for. We look forward to working with Hannah in the future , where we know we will get service worthy of it’s name and not feel as if we are just another number.

Tina · 18 June 2020

Agent replied · 17 June 2024

Thank you so much for your review, sorry to hear of your experience and we look forward to working with you in the future.

5/5

Google

Henry Adams staff, Gail and Jane at the Bognor office found a suitable buyer for my mother's house and have bent over backwards in helping to make the sale happen, overcoming issues as the appeared and acting as intermediary to fix issues until the contract exchange took place. Jane even left the shop to visit the house clearance people down the high street when they could not be contacted by phone; sorted that problem. I'd recommend Henry Adams at Bognor to anyone looking for a proactive estate agent.

Nick · 18 June 2020

Agent replied · 17 June 2024

This is great to read, thank you so much for reviewing us.

1/5

Trustpilot

Evicted a man with terminal cancer ,prostrate and bone cancer

Henry adams of storington evicted myself from a property they managed in pulborough .I have terminal cancer they didn't care put me out on the streets , kept my deposit . Heartless bunch of selfish uncaring rubbish . What a pisstake reply I never missed my rent once , complained about that devil James Riley ,.and who's going to investigate it but himself .This man is evil and I hope God strikes him down deadAlan Dixon a dying man thanks evil bustard.

Mr · 6 March 2024

5/5

Google

Really wonderful experience with HA. We received an offer and five weeks later we completed on the house with constant updates and communication throughout the process. We were very pleased with the whole service and would highly recommend.

Rebecca · 10 August 2024

Agent replied · 24 August 2024

We really appreciate your review Rebecca, thank you!

1/5

Google

On Monday the 20th August, I called to arrange a viewing on a property I was interested in buying. After a third degree, which included my mobile number, I got told on the phone that no one from the sales team was in the office at the moment (typical) but that I would get a call back shortly. By Friday, I still hadn't heard from them, so I sent them a lovely e-mail telling them what I think about the dreadful service they offer and that I wouldn't be very happy if I was the vendor, trying to sell a property through them, as they seem to ignore potential buyers viewing requests. At no moment, I mentioned my mobile number on that e-mail. Today, I got a phone call from Hanna (on my mobile) and she said: "I'm not calling you a lier but, we have no record at all of that phone call you say you made on Monday the 20th requesting a viewing. The first contact you made with us was by e-mail, when you sent us an e-mail telling us that we had ignored your request!" Wow... I don't know which magic ball they use in Henry Adams to obtain customers phone numbers, but I want one... 😉

Glo · 19 June 2019

Agent replied · 17 June 2024

I am very sorry to hear that you have had a bad experience with one of our offices, please feel free to give me a call on 07387 020146 or email me on gareth.overton@henryadams.co.uk to discuss things further. Best wishes, Gareth Overton, Head of Residential Sales.

5/5

Google

Rang the Bognor office to enquire about a property and spoke to a lovely young lady I believe was called Yasmin She was indeed very informative and very professional in her telephone manner and very thorough about my enquiry . In fact I actually called in for some paperwork and thought the way I was dealt with by other members of staff was very professional ,this for you must be a big plus as another two agents who I approached were way below the standards of your team Well done Dougie

Dougie · 19 June 2019

Agent replied · 17 June 2024

Thank you for reviewing us, we really appreciate it!

5/5

Google

Our recent experience with Henry Adams, in the person of Callum Henn, has been very satisfactory indeed. His attention to detail, his attentiveness to us personally and the speed of his responses to our queries have all been excellent. Our only regret is that we have finally decided to buy a property which will suit our needs better in the years ahead from another agent. We highly recommend this agency and wish them every success as they pursue excellence in this way.

Patricia · 19 June 2019

Agent replied · 17 June 2024

Thank you so much for your review, we really appreciate it.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henry Adams's Google reviews

Questions about Henry Adams Bognor Regis

How many reviews does Henry Adams Bognor Regis have?

Henry Adams's Bognor Regis office has 469 reviews across two platforms: 274 on Google, 195 on Trustpilot (across the whole business).

What is Henry Adams Bognor Regis's rating?

Henry Adams Bognor Regis is rated 4.4 out of 5 across all 469 reviews, and 4.8 out of 5 on Google from 274 reviews.

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards: Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Storrington won Trusted Agent.

Where is Henry Adams's Bognor Regis office?

Henry Adams Bognor Regis, 25 High Street, Bognor Regis, PO21 1RS.

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