Every review we hold for the Bognor Regis office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEveryone worked efficiently with a friendly and helpful attitude. As we had to travel a long distance to view the property, we appreciated the effort taken to ensure we had plenty of time to ask questions, get answers and generally absorb as much detail as possible about 1 Langley Grove. Thanks for your patience and professionalism. We also appreciated the unexpected welcome gift we received when picking up the keys on completion of the purchase.
Chris · 19 June 2018
Agent replied · 17 June 2024
Thank you so much for your review, we really appreciate it.
★★★★★ 5/5
GoogleVery good service I don't think I could of done everything without there help. Customer service was excellent.
Frankie · 11 February 2025
Agent replied · 9 September 2025
Thank you Frankie! We really appreciate it.
★★★★★ 5/5
TrustpilotRenting with Henry Adams
Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you
Cristina · 20 March 2023
★★★★★ 5/5
GoogleHenry Adams we would like to thank you and your staff in the Bognor Regis branch for the exceptional ongoing service they are giving us in our search for our new home. You're fantastic! Sam and Allan
Samantha · 18 March 2024
Agent replied · 17 June 2024
Thank you so much Sam, it is lovely to read reviews like yours.
★★★★★ 5/5
GoogleExcellent service from viewing the property to purchasing and moving in . We moved from Surrey to Pagham .
Thank you for everything . would highly recommend and by far the best estate agent there is . Nothing was a problem always very helpful and they went that extra mile to help whenever needed .
Fantastic service and very happy in our beautiful new home .
Thank you so much for everything .
Anna · 19 June 2018
Agent replied · 17 June 2024
Congratulations on your new home, thank you so much for reviewing us, we really appreciate it.
★★★★★ 5/5
GoogleVery helpful estate agents. Sell of my house was very smooth. I would like to thank Mark Peacock for his professionism and assistants
DJAnt · 19 June 2019
Agent replied · 17 June 2024
Thank you so much for your review.
★★★★★ 5/5
GoogleTook a long time but they worked hard to get it sold. Thanks to Gail and Kate at Henry Adams
Pauline · 18 June 2020
Agent replied · 17 June 2024
Thank you for your review!
★★★★★ 5/5
GoogleFirst class service. Danielle was very helpful and I would recommend her and her team to other Landlords and tenants.
Douglas · 18 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to review us.
★★★★★ 5/5
GoogleJames and the team in lettings absolutely wonderful. Could not fault their professional and proactive attitude. A big thank you for all their help.
Robert · 19 June 2018
Agent replied · 17 June 2024
Thank you so much for your review, we really appreciate it.
★★★★★ 5/5
GoogleBy far the most helpful and proactive estate agent we've ever used. They went the extra mile to keep our chain alive and we honestly think that without their constant intervention and appraisal of the various complexities we wouldn't have been able to complete. Although we had cheaper quotes we doubt anyone else would have worked so hard for us and we would have lost the chance to buy our new house.
Linda · 19 June 2018
Agent replied · 17 June 2024
Fantastic, thank you so much for your review.
★★★★★ 5/5
GoogleMichelle at the Bognor Regis branch is such an amazing person and such a valuable asset to the company, she always goes above and beyond to try to solve any problems or to answer any questions, always honest, respectful, always has a smile and a kind word,
Ana · 18 June 2023
Agent replied · 17 June 2024
Thank you so much Ana, we will make sure she reads this :)
★★★★★ 5/5
TrustpilotGreat service
Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !
Perrett · 27 February 2024
Agent replied · 13 June 2024
Thank you for your 5 star review.
★★★★★ 5/5
GoogleAll those at Henry Adams involved with the sale of our house were responsive. supportive and professional.and we would have awarded them 5 stars irrespective of the outcome.
Beverley · 25 July 2024
Agent replied · 24 August 2024
Thank you so much Beverley, we really appreciate your review.
★★★★★ 1/5
TrustpilotVery disappointed to say the least
Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.
Tilly · 14 April 2023
★★★★★ 4/5
TrustpilotGreat service from the Lettings Team at…
Great service from the Lettings Team at Storrington!'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!
Mike · 31 March 2023
★★★★★ 5/5
TrustpilotHighly recommended
Henry Adams has been great throughout the entire process of re-letting our flat. Our main contact was Charlie and he was always readily available, friendly and helpful with every query we had. I really appreciated his down to earth manner and honest advice and he was sensitive to our wishes, never pushing us to accept a potential new tenant that we didn’t feel comfortable with. Everything ran smoothly with setting up the new contracts and arranging the handover to our tenants. Thank you Henry Adams, would highly recommend!
Antonia · 21 March 2023
★★★★★ 5/5
GoogleGreat service, such a support through what turned out to be a traumatic process! Wonderful team, highly recommend
Helen · 7 December 2024
Agent replied · 11 December 2024
Thank you so much Helen! We really appreciate your review.
★★★★★ 5/5
TrustpilotRecently moved into a rental property…
Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.
Jacqueline · 15 April 2023
★★★★★ 5/5
GoogleI was pleased with the service I received. Danielle was very helpful and nothing was too much trouble. Would recommend
Gerry · 19 June 2019
Agent replied · 17 June 2024
Thank you so much for reviewing us.
★★★★★ 5/5
GoogleExcellent. Wish we went with Henry Adams selling our house, not just buying it. Charlotte and the Team were simply fantastic
Jo · 9 October 2024
Agent replied · 23 October 2024
Thank you so much Jo! Much appreciated!
★★★★★ 1/5
TrustpilotUnprofessional in Selsey, West Sussex
Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.
Gabby · 11 February 2023
★★★★★ 5/5
GoogleWe would like to praise all of the Sales Team at Henry Adams they have all been very professional at all stages of our decision to market our property with them. Yazmin has always been there to answer any questions we've put to her, Mike and Callum have shown a positive attitude with taking the time to look round our property. We can truely recommend them all.
Antony · 19 June 2019
Agent replied · 17 June 2024
Thank you so much for your review, we really appreciate it.
★★★★★ 5/5
GoogleThe lovely Aga has sorted our new property out and we couldn’t be happier. She was a dream to work with, so helpful and very kind.
Thankyou Aga :)
Jessy · 18 May 2024
Agent replied · 17 June 2024
Thank you for your kind review Jessy!
★★★★★ 5/5
GoogleMy experience of Henry Adams has been first class, we sold and brought our house through them. The created a great broucure is our house in a better quality than other estate agents around, with true to like pictures rather than using wide angles lenses. Good communication on each occasion with what’s going on with buying and selling our houses could not recommend them highly enough.
James · 19 June 2019
Agent replied · 17 June 2024
Thank you so much for taking the time to review us, we really appreciate it.
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