Every review we hold for the Blackwater office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolute first class service!! Aiden has been more than helpful throughout the whole process, constantly kept us up to date and informed. Would highly recommend Seymours Estate Agents.
Emma · 31 May 2020
Agent replied · 31 May 2023
Hi Emma, thank you for such a great review. We'll be sure to pass the praise onto Aiden, and please don't hesitate to contact us if you require our services again in the future.
★★★★★ 5/5
GoogleJames and his team have always been very good when i have been buying and selling houses using the seymours group of offices. I wish him well with his new office in Blackwater.
Chris · 7 June 2017
Agent replied · 6 June 2023
Thank you for the excellent 5 star review of Seymours Blackwater. We are delighted to hear that we have been able to assist with your property needs over the years and looking forward to helping with all of your future requirements.
★★★★★ 5/5
TrustpilotThank you all at Seymours Woking…
Thank you all at Seymours Woking branch.
Mrs · 26 August 2025
Agent replied · 8 June 2026
Hi Mrs Dobson, thanks for the review and its been a pleasure to work with you. Enjoy the next chapter.
★★★★★ 5/5
GoogleAfter months of trying various other estate agents, which I must say were all of a muchness, I came across Seymours. It was refreshing to meet an estate agent (James) that was not only down to earth and realistic but also truthful, no beating around the bush and we were very happy with the service which was totally different from other estate agents. He kept us informed of every process even down to how the market was acting which we are very grateful for, I am glad to say that we have sold with Seymours and I would recommend Seymours to anyone that is looking to sell their house. Although the large cooperate estate agents seem as if they give you a personalised service I found found them to fall short, whereas Seymours does not.
I have only one more thing to say ' why would you mess with all the rest when Seymours is the best' Thank you again Seymours you are all brilliant! One very happy customer
Debbie · 1 June 2018
Agent replied · 31 May 2023
Hi Debbie, what a great review and recommendation! We're so glad you're happy with the service we provided. We hope we have the chance to work with you again in the future.
★★★★★ 5/5
TrustpilotSold my house at a great price…
The guys sold my house at a great price during difficult times when the market was falling, and everyone panicked. It wasn't just one great offer; they managed to find several buyers at the desired price point.Overall experience was great, too: communication, ability to be flexible, follow-ups and seeing the deal through to completion.
Katerina · 14 July 2023
Agent replied · 26 July 2023
Hi Katerina, thank you so much for the review and the five-star rating. For us, the best deals are the ones where both the seller and the buyer are happy and we like to think that we are not just your agent, but people who are on the property journey with you. Our communication, flexibility and follow-ups are good, because we try to treat everyone the same way that we hope to be treated yourselves. Thanks again for the review.
★★★★★ 5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I have received from Ian Lawrence from Seymours. He has been so helpful from the day I viewed my house and he is still helping even after I completed the purchase. He goes beyond what his remit is to help.
Gulfem · 3 January 2024
Agent replied · 30 March 2024
Glad to hear you're happy with Ian, It's awesome that he's been helpful from day one and even after the purchase. If you ever need assistance or have questions, feel free to reach out. Thanks for sharing your thoughts Gulfern.
★★★★★ 5/5
GoogleThe Team at Blackwater certainly went the extra mile to secure our sale within six days of marketing the house. They were always willing and helpful in assisting us in any way they could right through to exchange and completion. Would highly recommend.
Angela · 26 March 2024
Agent replied · 26 November 2023
Thankyou for your positive feedback and so glad we could assist you . Hope you are both settling in to your new surroundings!
★★★★★ 4/5
TrustpilotPro-active estate agent who keep the pressure on
Seymours are a switched-on agent who are pro-active in progressing the sale (as in my case). Very good at contacting various parties who may not be reacting as quick as you would like.
Martin · 20 September 2024
Agent replied · 23 October 2024
Thank you Martin, for your kind words. I'm really pleased to hear that you found the process proactive and that we could help move things along. It's always our aim to keep everything on track and ensure everyone stays in the loop. I appreciate your feedback!
★★★★★ 2/5
TrustpilotAfter sales service poor
After sales service poorWe purchased the property from Woking Branch, on April 21st, we had to ask for your sign to be removed 3 times, on the 4th occasion it was finally moved after 6 weeks. I have also noticed Seymour signs dumped in hedges, you should do something about your service of removing boards.
Mr · 7 June 2023
Agent replied · 6 July 2023
Hello Terence. Thank you for taking the time to review us and sorry to hear that we haven't met your expectation. It would be helpful to know more about your experience and which one of our 20 branches you dealt with as this helps us to better understand your needs and how we can improve your journey with us.Thanks for updating the review Terence. There certainly seems to be an issue either caused by our delay in communicating with our board contractor or the contractor's delay in delivering a service. Not ideal to know that there are also boards not where they should be, but this is most often caused by late-night revelers pulling them up and repositioning them in random locations and then us not knowing where to find them! Definitely room for improvement and one we will look into. Thanks again for sharing the information with us.
★★★★★ 5/5
TrustpilotClear and concise
Worked with Seymours Surbtion when purchasing a property. Communication was excellent and transparent throughout the process, with regular updates. One of the better estate agents out there, would use again.
Dav · 26 October 2024
Agent replied · 24 December 2024
Thank you, Dav. Providing clear and consistent communication is our priority, and we're glad it made a difference for you. We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotSeamless process
We've had a seamless process of sales and purchase through Seymours Blackwater - we would definitely recommend! All of the staff have been really helpful with great communication and local knowledge, which we've really appreciated. They've also been able to sign post to other services which has been invaulable. Brilliant service!
Nalia · 5 September 2023
Agent replied · 30 September 2023
We've said it before and we hope to keep saying it - we can never want more than to be recommended by our customers. Thanks Nalia, much appreciated.
★★★★★ 5/5
GoogleWe’ve been looking for a little while for our dream home and I have to say Clare goes above and beyond to try find us the perfect home. We are very picky but she’s always happy to help and has a property lined up all the time. Very grateful to have come across such a determined agent. Can’t recommend enough!
Agnieszka · 2 December 2022
Agent replied · 31 May 2023
Thanks for such a glowing review, really glad Clare has been able to assist you !
★★★★★ 5/5
GoogleFriendly staff, kept us updated and patient given the lengthy process by solicitors ! Very welcoming in the branch.
Caroline · 26 March 2025
Agent replied · 11 December 2024
So pleased we were able to make the process more bearable! Glad you had a good experience too!
★★★★★ 5/5
GoogleGreat friendly Estate Agents, offers made and accepted within a couple of days.
Couldn’t fault them. Very helpful agents.
Helen · 26 March 2025
Agent replied · 23 January 2025
Thanks for such a glowing review Helen . It means alot to us .
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from Seymour’s Knaphill. They gave good advice about the sale of my property and liaised between us and the buyers/sellers really well. I’ve used Seymour’s twice now and rented through them and I’d highly recommend them.
Sharon · 11 June 2024
Agent replied · 24 August 2024
Thank you for your fantastic review Sharon. Providing good advice and effective communication between all parties is our priority, and we're glad to know we met your expectations. It's wonderful to hear that you've chosen to work with Seymours multiple times and that you'd highly recommend us.
★★★★★ 5/5
TrustpilotWe had a great experience with Seymours…
We had a great experience with Seymours being first time buyers. Staff was very helpful and polite from beginning to end. Sales marketing team kept us up to date with houses suited to our preferences, viewings was easy and then finally having the house we loved accepted. Buying or selling I would highly recommend Seymours.
RS · 11 May 2023
Agent replied · 6 July 2023
What a wonderful review. Great to hear that your first-time experience was one to remember for all the right reasons. Enjoy making your house your home.
★★★★★ 5/5
Trustpilot5 star estate agents
First class estate agents, Always willing to help as we, my brother and I sold our mothers house as POA'sThey had a buyer and sold the house before the pictures of the property was taken. By far the best estate agents I have ever used before. Always kept in contact, Hence 5 stars.
Mr · 28 June 2023
Agent replied · 6 July 2023
It's always tough when you're acting for family members. Being in business for 30 years gives us the experience to understand how to remove the complications as best we can and focus on great communication. We try to put ourselves in your shoes and share the journey with you. Thanks for taking the time to review us, it's very much appreciated.
★★★★★ 5/5
TrustpilotGreat friendly local team in our…
Great friendly local team in our village. Thanks to Tracey and the team for help and support during our move.
Gemma · 8 September 2021
Agent replied · 6 July 2023
Hi Gemma, thanks so much for the review. The Burpham office will be pleased to know that they could help you with your move. Keep well.
★★★★★ 5/5
GoogleWe viewed with a lot of estate agents when searching for our new home. Seymours were amazing we couldn’t fault them from start to finish. They are honest, patient, professional and efficient. Yes I said honest and estate agent in the same sentence! Aiden and Clare you will always be remembered for helping us find our forever home thank you for all your hard workPositiveResponsiveness, Quality, Professionalism, Value
H · 26 August 2021
Agent replied · 6 June 2023
Thankyou for your positive feedback !
It’s great to know we have restored your faith in some state agents !
★★★★★ 1/5
TrustpilotTerrible experience using Seymours to…
Terrible experience using Seymours to sell our house. We had nothing but issues with our buyers and actually found out that once we had agreed a sale - Seymours were still showing our buyers around properties behind our back!We managed a quick sale though a smaller estate agency that cared about their customers and actually got us a much better price. I would never use them again unfortunately.
Cooks80 · 26 August 2021
Agent replied · 6 July 2023
Hi, Thanks for feedback, we take all reviews be they negative or positive very seriously. Could you let me know which one of our 20 offices you dealt with as I would like to look in to this further. Thanks, Ian. Hello again. I haven't heard back from you but would really appreciate it if you could make contact with me so that I can better understand your experience. If you are minded to do so, please drop me a line at ian@seymours-sll.co.uk. Thanks again.
★★★★★ 5/5
TrustpilotSeymours provided us with a smooth and…
Seymours provided us with a smooth and efficient service for the sale of our mother-in-laws bungalow. they kept us in the loop during the viewing stage as well as during the exchange and completion. I highly recommend them and would use Seymours again.
Fleur · 30 January 2024
Agent replied · 30 March 2024
Thanks Fleur. Keeping you informed and providing a smooth process from viewing to completion is our top priority. We truly appreciate your recommendation and would be delighted to assist you again in the future should you need our us.
★★★★★ 5/5
TrustpilotService from an estate agent!
It was a somewhat unusual surprise for the agent, Andy, in this case, to keep us informed of progress on a very regular basis and challenges faced with regard to others in the chain rather than leave it to the lawyer which in my experience happens all too frequently.
No · 7 September 2023
Agent replied · 30 September 2023
Couldn't agree more. Often the sale progression aspect is left to its own devices but this is where all the issues occur. We've learned over the last 30 years, that we as agents need to be heavily involved in the solicitor's side of things. The solicitors definitely appreciate it, but not as much as the buyers and sellers!
★★★★★ 5/5
TrustpilotSeymour’s Grayshott
James and Sarah’s help during a very tricky sale and purchase was invaluable to me. Extremely good communication throughout the process and always available to talk things through. Would highly recommend.
Clare · 2 September 2024
Agent replied · 23 October 2024
Thank you for your feedback Clare. We're glad to hear that James and Sarah’s support was invaluable during your sale and purchase. We appreciate your recommendation!
★★★★★ 5/5
GoogleSeymours sold my late father's house in double quick time. We dealt mainly with Clare and James who were both personable, relaxed and clearly efficient.
They also supplied a couple of excellent recommendations - solicitor and house clearance company - that were very efficient too.
I would have no hesitation in recommending Seymours to anyone wanting to sell a house in the Berkshire/Surrey/Hampshire areaPositiveResponsiveness, Quality, Professionalism, Value
Keith · 26 August 2021
Agent replied · 31 May 2023
Thankyou for your great feedback !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.