Martin & Co Blackpool reviews

★★★★★ 1/5

Google

Absolutely atrocious, asked 2 weeks ago about a property was told no pets so Didn’t take it any further, on the Wednesday just gone I got a random call off a Samantha at the Blackpool Martin and co to say that the landlord will accept pets now and to go view the property, so we viewed it on Thursday, we absolutely loved the property and we said we will definitely take it and was ready to pay everything there and then, the lady that showed us around said they just need the written permission off the landlord which we completely understand and we can then move in, I then went onto emailing them yesterday as we didn’t hear anything and still didn’t hear anything so I decided to take the phone number off there website this morning to give them a call and that is when I found that the property said “let agreed” .... I phoned them just now to get told they have took another application just yesterday without a dog 🤬 why show us if there was never an intention to take dogs and build hopes up, we missed out on another property. Thankyou Samantha for nothing I’ll make sure to leave reviews on all social media accounts and all other places to make sure everyone knows how you treat people and current tenants.... God forbid when we do move since our old Lettings place moved to you ....

Jamie · 9 January 2020

★★★★★ 5/5

Google

Jenna and Caitlin were extremely helpful!

Callum · 29 September 2023

★★★★★ 5/5

Trustpilot

Excellent friendly staff especially…

Excellent friendly staff especially Hayley

Brendon · 18 October 2023

★★★★★ 5/5

Google

Thank you for your help Abbie!

Audred · 26 September 2025

★★★★★ 5/5

Trustpilot

Hey give these guys some credit...I’ve…

Hey give these guys some credit...I’ve recently moved down from the midlands...I contacted Martin. Co they worked with me found the flat I wanted which was on there portfolio from start to finish they were very professional..on move date I went to there offices was made very welcome,,oz the letting manager came to the flat with me he made sure the flat was cleaned to very high standards...absolutely fantastic bunch people highly recommend this company....Raymond Lytham st Ann

Raymond · 26 June 2020

★★★★★ 1/5

Google

We have just finished a 12week contract with Martins Estate Agents Thornton-Cleveleys now moved to Blackpool 10 miles away .This was to sell our 4bedroom house and put our name forward to purchase a new bungalow they were marketing.The valuation agreed with David Rothwell the manger was 250k .He promised to do various things to help sell the property including a video this never happened,He also, promised a review after 6 Weeks this never happened after 7 + I went to the office and spoken to David who really was not upto speed with what was happening,he asked a colleague Richard who and what was happening anyway eventually they said they would chase up some of the showings that had happened at this time there was about 8 viewings .Another 4Weeks passed and by chance on a Friday evening I passed there office to find they had gone ,papers on floor no pictures of my or any properties in window .Next day I phone there number no reply So I phone 2 branches to find they have moved to Blackpool ,in the mean time I have had a letter through my door from people saying they have been trying to view my property for a week and could I contact them .I can not believe the poor service from this company ,I would not mind but I offered an insensitive above there top rate to sell the property so we could buy one of there bungalows .Use this firm at your peril

BARNEY · 1 October 2019

★★★★★ 1/5

Facebook

the week before completion, I'm unable to get hold of anyone. 4 Days I've been trying to get hold of them, 4 messages left, no response. I've spoken to the estate agent of the house im buying numerous times as they are on the ball, asking how its going, is there anything they can do to help, do i need anything etc. I've not heard from my estate agent once since they found a buyer for my property. Given the amount I'm expected to pay for the "service" you don't receive, ill be disputing the price and taking my issues with this estate agent further.

Heather · 15 August 2019

★★★★★ 1/5

Google

Absolutely disgusting. My mum's boiler broke and she asked martin and co to do something about it. The next day when the plumber was supposed to come around 12 and he didn't. We called him and he said that martin and co called him and cancelled the appointment. They didn't inform us about that. We called martin and co again and they said that the landlord wanted it that way and that the new plumber will come maybe tomorrow. MAYBE! It is winter time and my mum is freezing in her own house because of some crap excueses. They have no recpect to their clients.

Adrian · 29 July 2019

★★★★★ 1/5

Google

Absolutely atrocious, asked 2 weeks ago about a property was told no pets so Didn’t take it any further, on the Wednesday just gone I got a random call off a Samantha at the Blackpool Martin and co to say that the landlord will accept pets now and to go view the property, so we viewed it on Thursday, we absolutely loved the property and we said we will definitely take it and was ready to pay everything there and then, the lady that showed us around said they just need the written permission off the landlord which we completely understand and we can then move in, I then went onto emailing them yesterday as we didn’t hear anything and still didn’t hear anything so I decided to take the phone number off there website this morning to give them a call and that is when I found that the property said “let agreed” .... I phoned them just now to get told they have took another application just yesterday without a dog ?? why show us if there was never an intention to take dogs and build hopes up, we missed out on another property. Thankyou Samantha for nothing I’ll make sure to leave reviews on all social media accounts and all other places to make sure everyone knows how you treat people and current tenants.... God forbid when we do move since our old Lettings place moved to you ....

Jamie · 29 July 2019

★★★★★ 5/5

Google

Had a lovely welcome from Naomi L and she was fantastic all the way through our move, she could not do enough for us every time we rang she was very professional and answered all our questions. Sam who showed us the property was fabulous and very professional, the property she found was perfect and ticked all the boxes we requested we really could not have asked for more. The service we got from Sam and Naomi L was fantastic and we will be recommending Martin & Co Blackpool to everyone.

Andy · 5 July 2019

★★★★★ 5/5

Google

Brilliant service, and really helpful and quick to send information over for rentals. Abbie the team member who dealt with our case was brilliant.

Zoe · 21 February 2025

★★★★★ 5/5

Google

Thank you to Faye :) Very helpful and professional in helping me find a property.

Jasmine · 30 October 2022

★★★★★ 5/5

Facebook

Well recommended really happy with my move and settled in nicely a big thank you to John and Laura for helping us with everything Deanna and James

Deanna · 27 November 2020

★★★★★ 5/5

Google

Faye was really helpful made everything very easy and quick. Love our new house, definitely recommend x

Mia · 1 August 2022

★★★★★ 5/5

Google

Thank you for all your help abbie rabbett u made my move from day 1 less stressful helping me look n find right home thank you so much.

Darren · 11 December 2024

★★★★★ 5/5

Google

Lauren and Megan from the St. Anne's office have been brilliant. We've had a very smooth process with them from a virtual viewing to getting everything sorted for a trouble-free move in as planned. All questions answered, close follow-ups with the landlord on a couple of items that needed doing, and very friendly, helpful and responsive throughout. Thank you very much for a great experience!

David · 3 July 2022

★★★★★ 2/5

Google

I really do not know this letting agency. But for some reason they take on business from landlords who still like to discriminate against people who may be on benefits. "Working guarantor" required for those who claim benefits???? How unlawful and discriminatory does that sound. This agency sounds like it is best avoided. And why do the girls who work in this office class themselves as managers????

Darryl · 25 March 2022

★★★★★ 5/5

Facebook

well what can i say, first i thought was pricey to move with fees, but it was money well spent as theyve handled everything so swiftly, i was on a lung transplant list as iv got alpha 1 triplpine defficency which means my lungs are operating the same as an 80 yr old, but i had the unfortunate news i have to come off list as my hearts only working at 35% so i have to just deal with life as it comes, martin and co have made it easier and more comfortable by getting me a new fire and walk in bathroom, which helps a lot when on oxygen, just like to say a big thanks and have a great easter.... best wishes paul 72 sevenoaks

Paul · 28 March 2018

★★★★★ 5/5

Google

After visiting the shop I was greeted by Abbie. She was very helpful and explained the renting process in details. Nothing was to much trouble. Highly recommended

Paul · 11 December 2024

★★★★★ 5/5

Facebook

A BIG THANK YOU to John who took my property instruction on and Mohammed for a speedy professional let. I highly recommend the service at Martin&Co Fylde Coast.

Phil · 12 February 2020

★★★★★ 4.4/5

View Agents

Caitlin Bickerstaffe

Caitlin is very polite and efficient and knowledgeable. Always a pleasure to speak to.

Sheila · 9 September 2022

★★★★★ 5/5

Google

Great service from great staff no problem to small fast reponce Great estate agents would highly recommend 👌 …

Karen · 13 March 2025

★★★★★ 5/5

Google

Thank you Faye and Hayley for being so helpful and effective. Fantastic professional service. Highly recommended!

Raymond · 25 March 2022

★★★★★ 5/5

Facebook

rented from martin and co for nearly 5years and everytime i ring up Sam is always available and always happy to help sort problems out

Kelly · 16 March 2020