Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing service from an amazingly professional Stephen Downing at Farrel Hayworth estate agency. We decided to get our family home of 21 years valued, after trying another estate agent we found Steve at Farrel Hayworth who put our house up …
David · 22 August 2021
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 4/5
GoogleWe sold our property and got a great price thanks to Simon and his team. We also bought through Farrell Heyworth, and would definitely recommend the St. Anne's branch.
Vicky · 22 June 2020
★★★★★ 1/5
GoogleThe worst state agency Cleveleys.
Avoid these people at all costs! Whether you are selling your property or you are renting your property. Avoiding Farrell Heyworth will save you a lot of …
U · 22 August 2022
Agent replied · 21 March 2024
Thank you for taking the time to leave a review. Customer service is extremely important to us and your custom is highly valued. … More
★★★★★ 5/5
GoogleFarrell and Hayworth Cleveleys have the most amazing staff that are professional and thorough that started from day one
The attention to detail from all staff through selling my mums property was …
Lynn · 22 August 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Cleveleys team have … More
★★★★★ 5/5
GoogleFrom start to finish Sarah Mayson at the Farrell Heyworth Cleveleys branch made this process so much easier for me. Nothing was too much trouble and she helped me during each step of the way through what was a very emotional time. Sorry …
Nicola · 22 August 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys lettings team were able to provide you with a friendly and professional and service. We know how important communication is to our customers and our … More
★★★★★ 1/5
GoogleVacated the rented property over a week ago. Still waiting for Farrell Heyworth to actually do the Exit Check, 7 days later! Very poor service. Still waiting for news of when my deposit , held in their bank account, will be returned despite …
Carrol · 22 August 2020
Agent replied · 21 June 2024
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. … More
★★★★★ 1/5
GooglePoor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.
Ellen · 12 March 2022
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
I appreciate you bringing this to our attention and wish you all the best in your new home.
Kind regards,
Jeremy Collins, Director
★★★★★ 4/5
GoogleHaving sold my apartment flat with Farrell Heyworth, I am very pleased with the professional advice and care their staff provided. The sale went well despite Covid-19 disruptions which created expected delays, and I am very happy with the outcome.
KayMcAlister · 22 June 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that we have been able to provide you with a great service, even at this difficult time. … More
★★★★★ 1/5
GoogleI put my house up for sale with Farrell Heyworth
after reading the reviews and I was satisfied with the initial contact and the e-brochure they produced and was lucky to sell the house very quickly. But after …
Rachel · 22 August 2021
Agent replied
Thank you for taking the time to leave a review. In difficult circumstances our Cleveleys team have worked hard to ensure you successfully sold your property in 4 weeks. From that point on your sale proceeded smoothly and so you were only … More
★★★★★ 5/5
GoogleMy experience with Farrell heyworth has been excellent from start to finish. I would highly recommend using this estate agent whether it's for selling, buying, renting etc, as they are very welcoming, professional and helpful in every step …
T · 22 August 2021
Agent replied · 24 June 2023
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 1/5
GoogleAlmost decided to buy the property, but we found one of the basement room sealed and we could not enter for viewing. Call to the South Shore branch to make another appointment for viewing the room on next week, but the person who spoke with me sound not happy and told me that room is just same size with the other room. He straight away hang up the phone when I told him I won’t buy it if I can’t view the basement room.
Lydia · 22 June 2018
★★★★★ 5/5
GoogleWhat a fantastic team of people. I am a first time buyer and the staff couldn't be more helpful, they gave me some brochures to browse over, answered the million and one questions I put to them and gave me some really great advice. The …
Sarah · 22 August 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team … More
★★★★★ 1/5
GooglePoor ,obtuse and annoyingly smug.how these people manage to sell anything is beyond me..ive managed to view,in person not virtually, 6 properies with other good quality fylde coast agents in the last fortnite but these people are …
Shaun · 22 August 2021
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. … More
★★★★★ 5/5
GoogleAbsolutely amazing service, always kept me informed of what was going on and answered every single question I had so so helpful.
Lola · 22 June 2023
Agent replied
Thank you for taking the time to leave a review, we're thrilled to hear that you had an amazing experience with us! We pride ourselves on providing excellent service and keeping our clients informed throughout the process. If you need any … More
★★★★★ 1/5
GoogleI will not use this Estate Agent for any further sales. They worked more for the buyer than me the seller. One highlight was Anne Smart of the sales progression team, who was contactable, informative and helpful.
John · 13 September 2021
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
Our branch team were surprised to hear you were unhappy with the service you received following our successful sale of your property. If you would be willing to expand on your review our branch team would be grateful to hear from you. This will help us to identify the difficulties our customers may be experiencing so we can continue to provide the exceptional customer service standards our customers expect.
Kind regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleExcellent service very happy A+++++
Chris · 22 June 2024
Agent replied · 21 March 2024
Thank you for your fantastic review! We're delighted to hear that you're very happy with our service. If there's anything else we can assist you with, please don't hesitate to reach out.
★★★★★ 5/5
GoogleMy experience with Farrell heyworth has been excellent from start to finish. I would highly recommend using this estate agent whether it's for selling, buying, renting etc, as they are very welcoming, professional and helpful in every step …
Tina · 14 April 2021
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Katie and our Blackpool team.
It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you.
If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Jeremy Collins, Director
★★★★★ 5/5
GoogleAmazing professional service from Katie Garnett at Farrell Heyworth from start to finish. Always accommodating and helpful! Highly recommend their services!
Tania · 22 June 2023
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that our Team were able to provide helpful advice and support. If we can be of any further assistance please don't hesitate to get in touch. … More
★★★★★ 5/5
GoogleI'm looking to move into the Cleveleys area and I contacted Farrell Heyworth just to see what properties they had that suited me, the lady I spoke to couldn't have been more helpful, she seemed really genuine, as if she actually wanted to …
Sarah · 22 August 2019
Agent replied · 22 June 2026
Dear Ms Slater,
Thank you for taking the time to leave feedback. We’re delighted we were able to … More
★★★★★ 5/5
GoogleI have recently dealt with this the Cleveleys branch whilst looking for my first home and they couldn’t have been more helpful. They took on board my criteria and the properties they suggested for me to view ticked all my boxes, they just …
Hollie · 22 August 2019
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate … More
★★★★★ 5/5
GoogleAbsolutely fantastic dealings with Nicholas Gregson who has brokered my mortgage for me. Exceptional service, has dealt with everything quickly and professionally, would highly recommend using him and would only go here again for anything mortgage related!
Rebecca · 22 June 2021
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
★★★★★ 5/5
GoogleHad a meeting with Stephen from Farrell Heyworth today to value my Mum's bunalow. Absolutely wonderful experience no hard sell just friendly helpful advice and information. We will be using their services in the future for certain.
Maria · 22 June 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Stephen and our Cleveleys team have already provided you with a great experience. … More
★★★★★ 5/5
GoogleHaving recently sold a property through the Cleveleys branch I found all the staff to be professional and friendly. I was regularly kept up to date with the progress of the property sale and would highly recommend the service they provide.
L · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am delighted our proactive Cleveleys team have achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in … More
★★★★★ 1/5
GoogleTheir policy and attitude make it extremely difficult to view a property without divulging personal finance details in advance. This leaves viewer open to a high risk of fraud/identity theft! Generally poor telephone response, unreasonable …
Don · 22 August 2021
Agent replied · 22 June 2026
Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
