Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've recently used them to sell a property in Cleveleys, and i have to say we received an excellent service from start to finish. The staff have always been super friendly and very helpful throughout the whole process. Well done to all the …
Yvonne · 22 August 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by Sarah, Katie and the Cleveleys team. … More
★★★★★ 5/5
GoogleHad Nick (mortgage adviser) throughout the process of buying a house. He was excellent throughout and helped from start to finish. Had plenty of experience and kept me updated at all times. Would definitely recommend anyone who is buying a house to use ferrel Heyworth!
Aydin · 22 June 2022
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
★★★★★ 5/5
GoogleI used Farrell Heyworth to recently let out my property. Sarah Mayson in lettings was absolutely fantastic from start to finish. She went above and beyond, even helping me to arrange finishing touches to the flat as I live out of the area. I would 100% recommend using her services.
Nikki · 23 September 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your new home and were able to give you the professional advice you needed.
We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 1/5
GoogleI have attempted to contact them regarding a property for two days in a row and have been sitting with a ringing tone for more than an hour on both occasions. Terrible service, I would've preferred a call back system where I don't have to sit on the phone for God knows how long
Gianmarco · 22 June 2020
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. … More
★★★★★ 5/5
GoogleThe company I work for needed an agent located on the Fylde Coast so I contacted agents in the area. At F.H my enquiry was answered by Sarah Mayson. Of the people I had contacted so far - my opinion was that Sarah would be the best choice. …
William · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team … More
★★★★★ 5/5
GoogleExcellent customer service. Actually rang back when they said they were going to. Went above and beyond doing jobs for me that wasn't even there role. Excellent and professional I would definitely recommend.
Darren · 22 June 2023
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 1/5
GoogleI rang 4 times on viewing a property I also went in person on a Saturday to be told by James Fontalba (Branch Manager)
'oh yes someone from the lettings department will contact me'
I am still waiting now & this was the start of February when the listing went live it is now the 23/02/2015.
John · 29 July 2019
Agent replied
Dear Mr Smith,
I'm sorry you have had difficulty contacting our lettings department. I have spoken with our lettings manager, Chris Houston who is very keen to help you with your lettings enquiry, unfortunately we have been unable to find John Smith in our database. Please call 01253 341000, ask to speak to Chris and we will arrange an appointment to view the property as soon as is convenient for you.
Thanks for getting in touch.
★★★★★ 5/5
GoogleI can't thank the whole team enough, they were so helpful from start to finish, from my first viewing to collecting my keys on completion!! Thank you all :) Would highly recommend.
George · 22 June 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team … More
★★★★★ 5/5
GoogleWe have just rented a property from the cleveleys branch and Sarah Mayson handled it all for us and was amazing. She made the whole process as easy as possible and went out of her way to help in every way. I would definitely use Sarah again if I ever needed to.
Tracy · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when finding your new home. I will pass your kind words on to Sarah and the team, who will be delighted. … More
★★★★★ 5/5
GoogleWe have recently sold our property with Farrell Heyworth. Simon and the team managed to sell our property within 4 weeks. Five star service from start to finish. Would recommend to family and friends. Thank you.
Vivienne · 22 June 2020
★★★★★ 5/5
GoogleI used Farrell Heyworth to sell a property. The initial valuation was clear and in line with other properties in the area. Throughout the sale I was kept fully informed. We had numerous Viewings all undertaken by Farrell Heyworth …
Mike · 22 August 2022
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale by our Cleveleys team. … More
★★★★★ 5/5
GoogleI was really pleased with the service we received from Nick Gregson. We put our house up for sale and sold it in 2 days. We initially panicked as we hadn’t sorted our morgage. It was more complicated as we are foster carers so not all …
Janice · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
★★★★★ 5/5
Googlegreat company when buying property, took few months to complete purchase but they chased every step way to get seller to help complate the sale....looking for new purchase now with them
Andy · 22 June 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that our Cleveleys team were able to provide you with a friendly and professional and service during the purchase of your next home. We know how important communication is to … More
★★★★★ 5/5
GoogleFarrell Heyworth Thornton
Excellent,Tilly and Katie have always been so helpful in all aspects.
Kim · 22 June 2024
Agent replied · 26 August 2023
Thank you for your wonderful review of our Farrell Heyworth Thornton branch!
We're thrilled to hear that Tilly and Katie have provided you with excellent … More
★★★★★ 5/5
GoogleYour establishment is the best I have found in the Fylde Coast area, I have been in most estate agency and your team have been the most welcoming, and the most helpful by far. Katie, Sarah and the branch the manager Sarah have been more than professional with a personal touch.
Richard · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Suzanne and our Carnforth team were able to provide you with a professional and personal service. We know how important communication is to our customers and our team make it … More
★★★★★ 3/5
GoogleAs a landlord we have had a really mixed opinion in terms of quality and customer service, the phone systems are poor and the flow of communication when you need to speak to someone is below standard. I wasn't assured as a landlord that my …
Lisa · 22 August 2021
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you were disappointed with the service you received. Customer service is extremely important to us and your custom has been highly valued. … More
★★★★★ 5/5
GoogleMy husband and myself recently decided to buy our first house, neither of us had any idea of where to start or what we needed to do. We were put in contact with a mortgage advisor called Nicholas Gregson. He has been fantasist though the …
Grace · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 5/5
GoogleGreat service from the team here. Walked us through the purchase of our house . Few bumps along the way but we were kept well informed. We happily recommend them
Ian · 22 June 2023
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Morecambe team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team … More
★★★★★ 5/5
GoogleRecently sold my property with the help of Farrell Heyworth. Very happy with the service provided, all staff have been very kind and helpful. Thank you all for your help.
Kim · 22 June 2023
Agent replied
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were happy with the service provided and that all of our staff have been kind and helpful. Your gratitude means a lot to us and it's … More
★★★★★ 5/5
GoogleBrilliant service! I always like to use Farrell Heyworth and I have today picked up keys to my new bungalow which I am very excited about - I cannot recommend them enough. The staff at the Cleveleys branch are always really friendly and helpful. Thank you again, Noeleen & Milo
Noeleen · 22 June 2020
Agent replied
Hi Noeleen,
Thank you for taking the time to leave feedback. We are delighted to have helped … More
★★★★★ 5/5
GoogleI contacted Farrell Heyworth as my tenant had given notice and I wasn't happy with my current letting agents. I spoke with Sarah Mayson and she went way above and beyond what I anticipated in helping me not only find new tenants but to …
Donna · 22 August 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings … More
★★★★★ 5/5
GoogleSarah and her amazing team were all fantastic from start to finish whilst purchasing my new home through Farrel and Hayworth, very professional and always at the end of the phone when needed. Thank you for all your help!
Luca · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 5/5
GoogleArranged viewings at very short notice with this company and they were more than accommodating, Far more helpful than any other agent i dealt with. They went out of their way to find me properties that i didn't know about. Its refreshing to deal with a traditional pro active estate agent
C · 26 November 2019
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the Blackpool team were so helpful throughout your sale and during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleWe cannot recent the south shore branch enough, The service we received was spot on.
Wayne and Debbie were extremely helpful and everything was completed in a timely manner from start to finish.
Carly · 22 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.