Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter deciding to relocate from London, to the Fylde Coast, I was surprised at how difficult it was to find a rental property. As a result of the COVID19 situation, many of the rental agents required you to make appointments, which I was …
Tracey · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to help you find your new home in difficult circumstances. … More
★★★★★ 5/5
GoogleWe would really like to thank Euan without his advice for us to view another property that is now our lovely hone we would not know where we would be living. …
Carol · 22 August 2020
★★★★★ 1/5
GooglePoor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.
Eliza · 26 August 2022
Agent replied · 26 August 2023
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
I appreciate you bringing this to our attention and wish you all the best in your new home.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleFantastic service throughout. Every interaction with all the team has been positive and informative. From Stephen at valuation to Sarah at viewings we have been made to feel like a valued customer. Speed of delivery has also been impeccable. Great team and fab service
Glen · 22 June 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Stephen, Sarah and our Cleveleys team were able to help you find your new home and were able to give you the professional advice you needed. … More
★★★★★ 5/5
GoogleI instructed Farrell Heyworth to sell my bungalow.
The first people I met were Stephen and Wayne who set up the marketing process very promptly and efficiently it was a pleasure to invite the into my home
Debbie organised the viewing of the property, and I was absolutely delighted and totally flabbergasted when she found a buyer in less than a week, something I thought I could only dream of. Debbie has seen the whole process through in her delightful friendly manner.
I thank you all for making ,what is always a stressful process , as smooth as possible
Susan · 22 June 2020
★★★★★ 5/5
GoogleFarrell Heyworth Blackpool were very professional and quickly found a good buyer for my property. If you are serious about selling a house in Blackpool these are the people to talk to.
Andrew · 22 June 2020
★★★★★ 5/5
GoogleWell done to this branch and their staff. I received excellent customer service from beginning to end with my property. The staff were very friendly and professional and had great knowledge around the local housing market. I will be recommending this branch to others when looking for properties.
Nicola · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service during the sale of your home. I will pass your kind words about the knowledgeability and professionalism of the team on to … More
★★★★★ 5/5
GoogleAs first time buyers we needed a lot of support and guidance through this process, Nick gave us this in abundance- always on the end of the phone to answer queries day and night - super responsive and professional throughout and completely …
Christopher · 22 August 2021
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
★★★★★ 5/5
GoogleWhen I first called I was very sceptical as this is my first time actually renting private property however with the encouragement and advice received by all staff, I was able to be confident in my choice of flat I had chose. …
Kyle · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
★★★★★ 5/5
GoogleA very efficient and professional service from the valuation by Sarah, through the viewings, feedback and offers managed by Katie of which I was regularly kept informed.
Tony · 22 June 2023
Agent replied · 24 June 2023
Thank you for taking the time to share your positive experience with Farrell Heyworth. We're thrilled to hear that you received an efficient and professional service throughout the process. … More
★★★★★ 5/5
GoogleMany thanks and appreciation to Sarah Mayson for excellent communication and guidance support throughout my tenancy application. Wonderful knowledge and procedural expertise complimented with excellent customer relation skills providing constant updates responding at pace to all questions and enquiries.
Stephen · 12 March 2022
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings team make it their top priority to ensure customers are always well informed.
We look forward to continuing to support you with your property investment. If you need anything else the team would be delighted to hear from you.
All the best,
Jeremy Collins, Director
★★★★★ 1/5
GooglePoor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.
E · 29 July 2022
Agent replied · 29 July 2023
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
I appreciate you bringing this to our attention and wish you all the best in your new home.
Kind regards,
Jeremy Collins, Director
★★★★★ 5/5
GoogleEveryone was helpful reliable and friendly would recommend to anyone
Miles · 22 June 2024
Agent replied · 26 August 2023
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team's helpfulness, reliability, and friendly service made a positive impression on you. Your recommendation means a lot to us, and … More
★★★★★ 5/5
GoogleGreat staff who get the job done efficiently! Highly recommend.
Charlotte · 22 June 2024
Agent replied · 21 June 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff efficient and that you would highly recommend our services. … More
★★★★★ 5/5
GoogleI applied to view a few different houses on Right Move with many estate agents. However Farrell Heyworth were first to call me and set up a few viewings ASAP, I was never meant to view the house I bought. Euan asked me all my preferences etc and recommended I had a look at this one. Well, within 1 hour of leaving the property he called and asked me how it went and I put an offer in 24 hours later and it was accepted straight away. The follow up service was amazing, I was called at least once a week asking for updates and helping me push the solicitors etc . Once completed, they were able to hold the keys for me whilst I was away working. I cannot fault them with my experience and I will be using them for my rental property too.
Rebecca · 12 March 2020
★★★★★ 5/5
Googlewe used nicholas gregson as our mortgage advisor, from which was a very long and problematic house purchase he was always offering his help and was by far the quickest and most helpful out of all the people we had involved. highly recommend
Jordan · 22 June 2021
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
★★★★★ 5/5
GoogleI, along with my daughters and husband, have recently relocated to the UK and finding the perfect home to settle into can be a bit daunting. After I contacted several agencies who either simply didn’t respond or casually told me “there’s …
Erica · 22 August 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sophie, Sarah and our Cleveleys team were able to help you find your new home in the UK! … More
★★★★★ 5/5
GoogleI went with Farrell Heyworth Mortgage Advisor Nicholas Gregson to help me with my first house purchase and it went really well. He guided me all throughout the whole process. He was very knowledgeable, giving us lots of options making sure …
Louella · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
★★★★★ 5/5
GoogleThe team at the Cleveleys Branch (Sarah, Katie & Simon) were first class in their professionalism and the service provided. We would definitely use them again.
D · 22 June 2023
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported by our Cleveleys team. … More
★★★★★ 5/5
GoogleI attended a viewing with Katie Garnett, She was professional and friendly and very helpful, I highly recommend their services. will provide another update on completion.
Phil · 22 June 2023
Agent replied
Thank you for taking the time to leave a review about your viewing experience with Katie Garnett. We are glad to hear that she provided professional and friendly service and was able to assist you with any questions you had. We look forward … More
★★★★★ 1/5
GooglePoor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.
E · 24 June 2022
Agent replied · 24 June 2023
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued.
I appreciate you bringing this to our attention and wish you all the best in your new home.
Kind regards,
Jeremy Collins, Director
★★★★★ 1/5
GooglePoor communication in house buying dept. Bordering on rude when did speak to one lady and nobody got back to me as promised. Bought a house since through a different much more efficient, courteous Estate Agents.
Susan · 22 June 2022
Agent replied · 22 June 2026
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. … More
★★★★★ 5/5
GoogleI used Farrell and Heyworth to sell my property and I also bought through them. Through the whole process I recieved an excellent service. Brilliant and professional staff. I will be using them again. Thinking of selling or buying? Use Farrell and Heyworth in Cleveleys. 10/10
Helen · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the Cleveley's team were so helpful throughout your sale and during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. … More
★★★★★ 5/5
GoogleExcellent service from Sarah Mayson. As a new landlord Sarah helped us through the whole journey from getting the property ready for rental to finding a new tenant. She has lots of experience and local knowledge which we were grateful she shared with us. Highly recommended.
Hayley · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings team make it … More
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