Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExceptional service from start to finish. Ask for Sarah Mayson. She introduced prospective tenants to our rental property, marketed it so well, advised accordingly and completed associated arrangements with our new tenants within days of …
Susan · 22 August 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important speed is to landlords and our lettings team … More
★★★★★ 5/5
GoogleI have recently purchased a property through Farrell Heyworth and the service I received was second to none, from start to finish, especially from Sarah at the negotiation stage, being kept in the loop at every step of the way! All the …
Mark · 22 August 2019
Agent replied
Dear Mr Saxon,
Thank you for taking the time to leave feedback. We’re delighted we were able to … More
★★★★★ 5/5
GoogleSarah Mayson in lettings has been really helpful in helping me rent out my flat. She went over and above, even offering to remove white goods which were no longer needed. She is friendly and responsive.
Samantha · 22 June 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our … More
★★★★★ 5/5
GoogleAmazing customer service!! From the very beginning of my tenancy and throughout - Euan was super helpful and answered all of my questions
Lucy · 22 June 2020
★★★★★ 5/5
GoogleI entrusted Steve and Wayne to sell my sons property while he was working away and i couldnt be happier with the service i received. First class from start to finish. Thank you and i will be recommending you to everyone
A · 12 August 2019
Agent replied
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to make your home selling process as easy and successful as possible and that our proactive Blackpool team have achieved such a fantastic outcome during the sale of your son's property. If we can be of any further assistance please don't hesitate to get in touch.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleWe had our home on with various other agents and had absolutely no joy, but through the staffs persistence and hard work we managed to sell for a great price. All the staff were lovely, friendly and gave genuine and honest advise. We have more viewings through the door with Farrell Heyworth than any of the other agents we marketed our house with. Fantastic service. Thank you so much!
Irene · 12 March 2020
★★★★★ 5/5
GoogleI have been liasing with Carol Dennison on behalf of Cleveleys agents whilst on lockdown. She has been AMAZING, really responsive and on the ball. Really impressed with the service. Thank you
Becka · 22 June 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased Carol and our property management team were able to provide you with a professional and service during lockdown. We know how important communication is to our customers and … More
★★★★★ 5/5
GoogleThis office dealt with the sale of my late mothers house and they did it with the upmost professionalism and care. Every member of staff is a credit to the company and i cant thank you enough. SG
Sarah · 4 October 2019
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Blackpool team were able to provide you with a professional and thoughtful service during what must have been a difficult time. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported.
If you need anything else the team would be delighted to hear from you.
All the best,
Chris Heyworth, Director
★★★★★ 5/5
GoogleBest decision I made when I decided to use Farrell Heyworth.
From my first meeting with Debbie Bennett, through to the sale and buying advice and help from Steve Downing. …
Miles · 22 August 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback. It's great to hear that our whole Cleveleys Team were able to provide helpful advice and support during the sale of your property and purchase of your dream home. … More
★★★★★ 1/5
GoogleThe worst state agency. I have ever deal with very good in lying to people I will never trust them for anything Or even recommend them to anyone 😤 never …
Angela · 22 June 2021
Agent replied
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. … More
★★★★★ 1/5
GoogleDissapionted seemed to be a huge cost for very little in return. Staff member assigned to my property was very fague and appeared not interested in any of my calls.
Joanne · 22 June 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave a review. I'm sorry to hear you were somewhat disappointed in the experience. Customer service is extremely important to us and we always strive to operate with the safety of our customers at heart. … More
★★★★★ 5/5
GoogleProfessional service, keeping us updated throughout the sale of our property. Highly recommend.
Debbie · 22 June 2023
Agent replied · 24 June 2023
Thank you for taking the time to leave us a positive review. We're thrilled to hear that you had a professional experience and that our team kept you updated throughout the sale of your property. … More
★★★★★ 1/5
GoogleI enquired about a property marketed them. After numerous times of asking for the information I've never been contacted. If I was selling a property I'd use a more professional estate agent. …
Jason · 22 August 2020
Agent replied · 21 June 2024
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. … More
★★★★★ 5/5
GoogleWhat a joy its been to deal with this office, From the moment we first stepped foot in their we knew we were in safe hands. Couldn't recommend this company and office enough. 5 Stars
Kelly · 4 October 2019
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear that our exceptional Blackpool team have been able to help you. I'll pass your kind words on to the team who will be delighted, particularly with your kind recommendation. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help.
Wishing you all the best.
Kind regards,
Chris Heyworth, Director
★★★★★ 5/5
GoogleSarah Mayson from Cleveleys branch of Farrell Heyworth has been working on finding new tenants for 2 of my properties she has proved very efficient and enthusiastic and a pleasure to work with
Greig · 22 June 2020
Agent replied
Dear Mr Applebly,
Thank you for taking the time to leave feedback. We’re delighted we were able to … More
★★★★★ 5/5
GoogleNick ( our mortgage advisor) was fantastic from start to finish, took us step by step through the process & kept us updated along the way. Friendly, comfortable & professional service. …
Sophie · 22 August 2020
Agent replied
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. … More
★★★★★ 1/5
GoogleI applied for a house with these. Paid for checks etc and was promised the house 3 weeks later I was told we couldnt have the house. Wouldnt trust these with my money again!!
Ben · 8 June 2019
Agent replied
Thank you for taking the time to leave feedback. Customer service is extremely important to us and we're always working to make improvements wherever we can. We would like to look into this further on your behalf and would be grateful if you could contact us at headoffice@farrellheyworth.co.uk with any further details about the issues you have experienced. Kind regards, The Farrell Heyworth Team.
★★★★★ 5/5
GoogleBig Thanks to the team at the Cleveleys office for all their support and guidance with a recent purchase. Very knowledgable, professional and kept informed throughout the buying process. Highly recommended.
Kevin · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the Cleveley's team were so helpful throughout your sale and during the purchase of your new home. I'll pass your kind words on to the team who will be delighted. … More
★★★★★ 5/5
GoogleService second to none, sold my property 2 days after going on the market! All of the staff are very pleasant and easy to deal with, and very helpful. Thank you
Pau · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am delighted to hear the Cleveley's team were so helpful throughout your sale. I'll pass your kind words on to the team who will be delighted. Please don't hesitate to get in touch with us … More
★★★★★ 5/5
GoogleExcellent service by all, swift & approachable on all level of enquiry!! Thank you for your time & energy on my sale/buy - great team
Norman · 22 June 2021
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when helping you to both sell your property and find your new home. We know how important communication is to … More
★★★★★ 5/5
GoogleGreat experience at Farrell Heyworth Cleveleys. Staff made things simple for me as this was my first time buying and gave me helpful advice with finding a great mortgage!
Nell · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate … More
★★★★★ 5/5
GoogleSarah Mayson from Farrell Heyworth Cleveleys branch dealt with our tenancy and she was extremely friendly and efficient .
I would definitely recommend her to any landlord or tenant.
Bev · 22 June 2020
Agent replied
Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when letting your property. We know how important communication is to landlords and our lettings team make it … More
★★★★★ 5/5
GoogleI have recently started the process of buying a house of Farrell heyworth in Blackpool & I must say so far all the staff have been so helpful & professional. Courtesy calls to see how I'm getting on & helping me with anything & answering all my questions. Thank you all so much for keeping this as stress free as possible for me 🙂🙂🙂 …
Amy · 22 June 2018
★★★★★ 5/5
GoogleFantastic to deal with getting my house up for rent and tennants in. All very straightforward and sarah mayson took all the stress off me. An absolute pleasure to deal with
Jonathon · 22 June 2019
Agent replied
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
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