Trusted Agent profile · Blackpool, Lancashire
Verified
★★★★★
546 reviews across 1 platform
Highfield Road, Blackpool, Lancashire, FY4 2JA
Part of Farrell Heyworth, see every office.
Farrell Heyworth's office in Blackpool, Lancashire, at Highfield Road, is rated 4.6 out of 5 across 546 reviews on 1 platform, including 546 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of six awards Farrell Heyworth won in 2026.
The Trusted Agent 2026 results for Farrell Heyworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
1/5
GoogleThey were extremely rude and added a surprise charge of £800 for selling a house. Possibly the worst property agents I have ever met.
Thank you for taking the time to leave a review. We are disappointed to hear you were dissatisfied with the service provided, despite the fact that we successfully sold your property. All our charges are clearly outlined in our contract … More
5/5
GoogleKurt was really understanding and took time out to answer my questions.
5/5
GoogleFantastic team @ Cleveleys. They have acted as both letting agents to find us tenants and selling agents. Sarah Curt and Sarah all top drawer. Well done team!
Thank you for taking the time to leave feedback. It's great to hear that our Cleveleys Team were able to provide helpful advice and support both when letting your property and when selling it. If we can be of any further assistance please … More
5/5
GoogleAfter may failed attempts & bad experiences with to put my property up for rental with other letting agents I went and visited Sarah Mayson at the Cleveleys office. …
Dear sir/Madam, Thank you for taking the time to leave feedback. We’re delighted we were able to … More
5/5
GoogleHighly recommend Farrell and Heyworth,Sarah at the cleveleys office and top and the application department were very helpful moved me very fast 10/10 couldn’t be more happy
Thank you for taking the time to leave feedback. I am so pleased our Cleveleys team were able to provide you with a great service when helping you to find your new home. We know how important communication is to our customers and our team … More
5/5
GoogleReally pleased with Katie Garnett at farrell and Heyworth very professional and reassuring throughout highly recommended
Thank you for taking the time to leave feedback. I am delighted Katie and our proactive Cleveleys team have achieved such a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. … More
5/5
GoogleSarah could not have been more helpful, would definitely request Sarah for when I next use Farrell Hayworth - thank you xx
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. … More
1/5
GoogleThis company is a joke, don’t return calls and hardly answer the phone. No wonder they’ve closed the office. Plenty of better agents out there
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. We are reopening our branch services through seven area branches, staffed by members of the FH team and supported by home working members of the team. We ask at this time for your patience as we do this and adapt and introduce work arounds to our normal exceptional customer service so as to adhere to the safety guidelines. We would still like to assist you with your property matter, if you would be willing to expand on your review our branch team would be grateful to hear from you at blackpool@farrellheyworth.co.uk This will help us to identify the difficulties our customers may be experiencing so we can return to our normal exceptional customer service standards as quickly as possible. Kind regards, Jeremy Collins - Director
5/5
GoogleFinally got my keys to my new house Thankyou so much to the lettings team at cleveleys for all there help along the way. ☺️☺️
Dear Ms Carmichael, Thank you for taking the time to leave feedback. We’re delighted we were able to … More
5/5
Googlexcellent first class experience
Thank you for your feedback! We're delighted to hear that you had an excellent and first-class experience with us at Farrell Heyworth. Providing exceptional service is our top priority, and we're glad to know that we met your expectations. … More
5/5
GoogleI just wanted to say how impressed i was with this company, I went into their office on Highfield Road and the staff were so helpful, I went into all the agents on the Road and this was the only one that took the time to listen to my needs and requirements. So so professional and knowledgeable, Thank you.
5/5
GoogleExcellent service! Sarah Mayson provided an outstanding service from start to finish. Clear, detailed information with regular updates. Thank you.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to … More
5/5
GoogleBrilliant experience with Sarah Mayson letting a place for my dad. On top of every detail and great to deal with throughout the transaction. Highly recommended
Dear Mr Allsop, Thank you for taking the time to leave feedback. I'm delighted our team were … More
5/5
GoogleNicholas Gregson ,absolute star ! , efficient in all aspects of my mortgage application .Sorted in no time ..
Thank you for taking the time to leave a review of our mortgage adviser, Nick. I know that Nick always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted … More
5/5
GoogleIt was a pleasure to be served by the bright bubbly staff in the office. Would definitely recommend to anyone looking to let or rent
Dear Thomas, Thank you for leaving such a love;y review. The team will be delighted they were … More
5/5
GoogleSimon the branch manager is absolutely brilliant, he is on the ball, extremely personable, fair, honest, and brilliant at ironing out any problems along the way. I totally admire a branch manager who still goes out to see customers. Every business needs a Simon as a manager. He is a credit to Farrell Heyworth.
5/5
GoogleSarah days has helped me out a lot with my moving and has been a star can’t wait to collect my keys
Thank you for taking the time to leave feedback. I am so pleased Sarah and the Cleveleys team were able to provide you with a great service when helping you to find your new home. … More
5/5
GoogleSimon the branch manager is absolutely brilliant, he is on the ball, extremely personable, fair, honest, and brilliant at ironing out any problems along the way. I totally admire a branch manager who still goes out to see customers. Every business needs a Simon as a manager. He is a credit to Farrell Heyworth.
5/5
GoogleSarah Mayson assisted in the reletting of a property and was professions timely courteous and extremely helpful
Thank you for taking the time to leave feedback. I am so pleased that Sarah and our Cleveleys team were able to provide you with a great service when letting your property. I know many investors have come to rely on Sarah's knowledge and … More
5/5
GoogleI bought a house from Farrell Heyworth in St Anne’s earlier this year as a but to let investment and had great service from the sales team. I have recently put it back on the Market with Farrell Heyworth and in no time at all found me a Tenant. Thank you so much.
5/5
GoogleI have been speaking to nick for a few months regarding my morgage, can not recommend him enough. Helped me and my partner out so much all through out the mortgage application and was always in contact! Very polite and easy to speak too!! Highly recommend 👍🏻
5/5
GoogleWe bought a property through the Cleveleys office, Sarah especially was really helpful and we're exremely happy with the service received.
Thank you for taking the time to leave feedback. I am delighted to hear that our exceptional Cleveleys team have been able to help you when buying your new home. I'll pass your kind words on to Sarah and the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best. Kind regards, Chris Heyworth, Director
5/5
GoogleFarrell Heyworth were able to arrange a very short notice viewing to fit in with our needs. Staff all friendly and courteous. All the information I needed was easily provided and the liaison with conveyancing solicitor was good. The sale transaction was very straightforward and was completed in a good time frame.
4/5
GoogleI found Debbie very nice, she was very professional, always answered when I needed advice.
Thank you for taking the time to leave feedback. It's great to hear that Debbie was able to provide helpful advice and support. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Farrell Heyworth, Blackpool won Gold; Farrell Heyworth, Barrow in Furness won Gold; Farrell Heyworth, Lancaster won Gold; Farrell Heyworth, Bolton won Gold; Farrell Heyworth, St Annes won Trusted Agent; Farrell Heyworth, Thornton Cleveleys won Trusted Agent.
