Trusted Agent profile · Blaby
★★★★★
115 reviews across 2 platforms
23 Leicester Road, Blaby, Leicester, LE8 4GR, LE8 4GR
Part of Spencers Countrywide, see every office.
Spencers Countrywide's office in Blaby, at 23 Leicester Road, is rated 4.5 out of 5 across 115 reviews on two platforms, including 96 Google reviews rated 4.8.
Every review we hold for the Blaby office, from every platform, shown as written. First names only.
1/5
TrustpilotTerrible
I think they pay people on Google to give them five-star reviews. I sold my house with them recently and thought they were terrible. They are up themselves. Please do not use this agent. Use Purple Bricks instead. A friend used them and said they were fantastic.
5/5
GoogleThis is my First interaction with Spencer’s as I am purchasing a property they are selling. Excellent customer service and communication. Friendly staff where noting is too much trouble (Gillian from sales is fantastic). Highly recommended.PositiveProfessionalism
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe staff were very helpful,friendly and approachable Our property sold within less than two weeks and contracts exchanged within 7 weeks which we are very happy with. They supported us all the way and kept us informed at every step.
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleWelcoming clean tidy office, Vicki the Branch manager was very professional & knowledgeable and helped me a lot with my enquiry. I would recommend Spencers Blaby the place to go for helpful friendly advice on the whole selling & buying process.
Thank you Sarah for your glowing 5* review of Vicki and her team at Spencer, Blaby. I will of course make sure your kind words are forwarded to the team. Kind regards, Scott
5/5
GoogleWent in to see Rochelle to move my mortgage back onto a fixed rate, she made every effort to find one to suit me and gave great advice along the way. Very flexible on meeting times too. Highly recommended!
Thank you for taking the time to leave us your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott
1/5
GooglePopped by to enquire about putting a house on the market whilst in the area, did not even a get a call back after leaving details and arranging a time.NegativeResponsiveness
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleChris and I have had dealings with many Estate Agents over the years but none has approached the professional attitude and willingness to help as that exhibited by Alana Conway of Spencer’s. Great firm & great staff.
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
1/5
Google9 weeks into our sale we’re no further forward no communication being told they’ll ring back or next day and nothing we should not be doing all the chasingNegativeQuality
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleMyself and my wife saw Rochelle Abel for buying our first house. She was very helpful and answered any questions we had anytime, we wouldn't hesitate to use her again in the future.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy
5/5
GoogleExcellent service during the period of selling my fathers house. Total professionalism all help and advice received from Vicky and staff during the sale was greatly appreciated. Many thanks again Jane Saunt
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Spencers branch were professional and helpful. 'Thank you for the recommendation. Kind regards, Lucy
5/5
GoogleI have been extremely happy with my dealings with Spencer's in Blaby,very efficient,professional help at all times whilst being friendly.Excellent service and recommend.
Thank you Sandy for your glowing 5* review of our local Spencers team. It is always great to read such positive reviews and recommendations from our clients. Kind regards, Scott
5/5
GoogleSpencers have been very helpful during the the sale of my property and I would be pleased to recommend them to other clients
Many thanks Kathy for your 5* review and recommendation. Best wishes, Lucy.
5/5
GoogleCould not thank the estate agents enough for there help and support , would highly recommend them go above and beyond.
Thank you Janine for your 5* review and wonderful recommendation!
1/5
TrustpilotThey will try take most of your deposit
Do not recommend
5/5
GoogleExcellent
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
