5/5
Stephen Mcdonald completed a valuation of my property. Stephen was very approachable, knowledgeable and efficient.
Agent replied · 20 June 2024
Hi Anne, Thanks for the lovely review.

Trusted Agent profile · Blaby, Leicestershire
★★★★★
433 reviews across 2 platforms
12 Crossways House Lutterworth Road, Blaby, Leicestershire, LE8 4DD
Part of haart, see every office.
haart's office in Blaby, Leicestershire, at 12 Crossways House Lutterworth Road, is rated 4.8 out of 5 across 433 reviews on two platforms, including 410 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blaby office, from every platform, shown as written. First names only.
5/5
Stephen Mcdonald completed a valuation of my property. Stephen was very approachable, knowledgeable and efficient.
Hi Anne, Thanks for the lovely review.
5/5
Extremely pleased and happy with Steve and his team. Super helpful all the way through, kept me sane through an extremely difficult purchase and really were fantastic. Couldn’t recommend highly enough! Truly care about their customers, you aren’t just a commission or a faceless number, they honestly care. Thanks so much again!
Hi Katie, WOW, What a great review. We really enjoyed working with you. Stephen McDonald
5/5
Stephen was very polite and helpful with our enquiry as regards our viewing a property Best regards.Paul
Thank Paul.
5/5
Incredibly helpful. Gives you all the information upfront unlike other types of selling agents and friendly. Thank you so much Steve.
Pleasure Julie. Hope everything works out and remember call me anytime if you need help.
5/5
Steve was exceptional, he didn’t beat about the bush and said everything how it was. He provided realistic expectations and achieved the best value for my property. Couldn’t be more pleased with the service. 😀PositiveResponsiveness, Quality, Professionalism
Thanks Edward, It was our pleasure.
5/5
Steve was very polite and friendly with lots of knowledge highly recommended
Thank you Sir speak to you soon.
5/5
Stephen was very efficient. Thank you for your expertise and advice. Obviously very competent and understood my needs.
Thanks Sue.
5/5
Stephen McDonald gave us great service, responding quickly, even posting a helpful selling guide the day we first contacted. Very knowledgable of local area and helpful. When we come to market I have the confidence we are in safe hands. Fast response to all questions and helpful given our new family circumstances so will be able to ok It disruption offering a viewing day.
Thanks Josh I'll await your call Sir.
5/5
Steve Mcdonald was amazing made everything so easy kept us well informed and was very knowledgeable a really lovely guy I completely reccomend him 5 stars from us
Thank you for that great review Tara.
5/5
Buying a house seamed like a straight forward process! How wrong We were. Thankfully Mercedes was always at the end of the phone or email. If it wasn’t for her I feel we would have lost our mind. Can’t recommend her enough. 5 stars just doesn’t cut it!
Hi Jay, Thank you so much for another fantastic 5 star review. Much appreciated. Stephen McDonald Residential Branch Manager
5/5
A great big thank you to Mercedes & Stephen at haart Blaby for selling our home, they went above and beyond any other agent and really worked tirelessly to get us the best price we could. In my opinion the best agent we have dealt with, highly recommend!
Hi Geoff, It was an absolute pleasure in helping you sell your family home and I hope you still pop in on Saturday mornings after the good lady has sent you out for the rolls from the bakers. Stephen McDonald Residential Branch Manager
4/5
Very helpful and informative for first time buyers like my partner and I. They were very happy to answer any questions and setup extra meetings / take calls to help us along the daunting process! Thanks to Aaron and Melinder for being so friendly and approachable.
Thanks for the great review. Stephen McDonald Residential Branch Manager
5/5
We have a number of properties in the Blaby area and have been looking for a new Estate Agent to represent our portfolio. Our initial calls with Haart Blaby have really encouraging and are looking forward to doing business with Mercedes and the team there. Great start!
Hi Mr Lawson, Thank you so very much for the great review, Customer service is our top priority. Thanks again and we hope to help you in the future. Stephen McDonald
5/5
Stephen is a very friendly guy, up front and honest and very efficient.
Pleasure to meet you Nicola.
5/5
Steve was fantastic. Thankyou for your super quick response and answering all my questions.
Thanks Matt. Absolute pleasure Sir.
5/5
Haart provided me with a valuation for probate purposes. Despite knowing that I was highly unlikely to want to sell the property, their experienced representative Stephen McDonald was personable, knowledgeable, helpful, & empathic in his manner, given my recent bereavement. I felt comfortable with him going about his work in my home.
Hi Paul, Absolute pleasure to help you Sir. Thanks for the great review.
5/5
Very efficient and supportive during this tough process! Steve Mcdonald was really helpful and knowledgeable.
Thanks Lara it was a pleasure.
5/5
Our experience is that of both seller and buyer through our haart branch in Blaby. We have found Stephen and the team to be knowledgeable, friendly, helpful and supportive throughout the process. Nothing is too much trouble and they are always willing offer helpful advice.
Thank you very much for sharing these comments, Eileen Smith.
5/5
Cannot thank this branch enough for all their hard work and continued assistance throughout each transaction. BIG thank you to Stephen, Mercedes, and the rest of the team, it is always a pleasure working with you, look forward to us working together again in future!
Hi Samantha, Thanks for the 5 star review. It was a pleasure working with you. Stephen McDonald Residential Branch Manager
5/5
Stephen was super helpful, honest and thorough in his assessment. Can very much recommend!
Thanks Lee happy to help.
5/5
Worked with a lady called Kayleigh and she was delightful and a great communicator. Had an offer on our house after 6 weeks which we took. Pending completion. Would reccomend.
Thank you for your lovely review Danny & Aimee! Kayleigh, Haart Blaby
5/5
Thanks Stephen McDonald for your informative and professional valuation yesterday.
Absolute pleasure Sarah.
5/5
Spoke to Aaron on his first day and he was incredibly helpful at reccommending properties that best suited my criteria. After spending so much time looking all online and confusing myself I can’t thank Aaron enough for making the process so simple :)
Good morning Aviyah, Thank you from us here at haart, we are happy Aaron was able to help you with your search. Regards, haart Blaby
5/5
I would recommend Haart to purchase a property. The staff have been very helpful and got us a house for a great price. Thanks Steve and Mercedes for all of your help. :) I will definitely be using you again in the future!!
Thank you Amy for taking the time to give us a 5* review it is very much appreciated! Regards, haart Blaby
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Blaby office has 433 reviews across two platforms: 410 on Google, 23 on Facebook (across the whole business).
haart Blaby is rated 4.8 out of 5 across all 433 reviews, and 4.8 out of 5 on Google from 410 reviews.
Yes. In The Trusted Agent 2026 awards: haart, Blaby won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
haart Blaby, 12 Crossways House Lutterworth Road, Blaby, Leicestershire, LE8 4DD.