Trusted Agent profile · Blaby, Leicestershire

haart Blaby reviews

★★★★★ Excellent

433 reviews across 2 platforms

12 Crossways House Lutterworth Road, Blaby, Leicestershire, LE8 4DD

Part of haart, see every office.

haart's office in Blaby, Leicestershire, at 12 Crossways House Lutterworth Road, is rated 4.8 out of 5 across 433 reviews on two platforms, including 410 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

4.4 / 5

23

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Blaby office, from every platform, shown as written. First names only.

5/5

Google

I bought and sold my first house with Haart; the review here is in relation to that: Very helpful, took great photos of my property and valued it to an accurate amount. Always kept in touch and answered any queries I had. Would use haart again if I have a house to sell! Thanks again for your services :) I now want to add on a review for our current circumstances: We decided to take the plunge and put my boyfriend's house on the market. The advice and professional manner from Steve at Haart made it an easy choice for this team to put the property in their hands. Haart Blaby are clearly a fantastic estate agent around this area; the staff are friendly, polite and have great communication - Steve, Mercedes and Sophie have been just brilliant. We're now at the stage where we're making and potentially accepting offers for the respective properties, we couldn't have done it without the professional help from the team at Haart. Thank you once again :-) Final update: the whole Haart team have been brilliant from start to finish, lots of check-ins, keeping us in the loop and just being excellent go-to guys. Can't thank them enough for the support whilst going through this whole selling & buying process. Will continue to recommend to anyone I know wanting to sell their house in the South Leicestershire area! :-)

Catherine · 30 July 2019

Agent replied

Dear Catherine Ayrton, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Blaby estate agents

5/5

Google

Great experience with Haart, Steve was fantastic, gave true honest valuation, kept us informed of all viewings and offers and we were very happy with the price he achieved. Would definitely recommend.

JOANNA · 29 July 2019

Agent replied

Hi Jo, Thank you we are delighted with the offer we got you. We even surprised ourselves. Stephen McDonald Branch Manager

5/5

Google

Would not hesitate to recommend Steve and the Blaby office. We’ve received great service on numerous occasions and they always go above and beyond to help where they can. Many Thanks :)

Jo · 29 July 2019

Agent replied

Hi Jo, Thanks so much for the great review. We pride ourselves on customer service so we're really happy that you feel we done a great job and we hope to deal with you or your friends and family in the future. Stephen McDonald Residential Branch Manager

5/5

Google

An absolute pleasure to have Haart on board. The whole process was easy and a pleasure , a no hassle sale, they did all my viewings and liaised with the buyer swiftly and efficiently. Offered lots of advice when a change of purchaser took place , just to help me see the bigger picture and how this resulted in a much quicker sale . Brilliant - well done Mercedes and Steve - and thank you for coming to my rescue with a last minute check at the property when I just couldn’t get there due to work commitments! Above and beyond the call of duty ! Don’t look any further !

Debbie · 29 July 2019

Agent replied

Hi Debbie, It was a pleasure helping such a lovely person. Please don't hesitate to call should you need anything else in the future. Stephen McDonald Residential Branch Manager

5/5

Facebook

Mercedes is a lovely person and so easy to talk to she was very helpful when I enquired about buying a property and would definitely recommend haarts to family and friends

Gemma · 31 October 2019

Agent replied

Thanks for the 5 star review. This is what we strive for. Stephen McDonald…See more

5/5

Google

I found Stephen very helpful and knowledgeable. He was always polite and would call back at the agreed time. Would certainly recommend Stephen and his team. Thanks for all your help!

Kenny · 29 July 2019

Agent replied

Hi Kenny, It's been a pleasure helping you. Once again don't hesitate if there is anything else we can help you with just give us a call. Stephen McDonald Residential Branch Manager

5/5

Google

I bought and sold my first house with Haart; the review here is in relation to that: Very helpful, took great photos of my property and valued it to an accurate amount. Always kept in touch and answered any queries I had. Would use haart again if I have a house to sell! Thanks again for your services :) I now want to add on a review for our current circumstances: We decided to take the plunge and put my boyfriend's house on the market. The advice and professional manner from Steve at Haart made it an easy choice for this team to put the property in their hands. Haart Blaby are clearly a fantastic estate agent around this area; the staff are friendly, polite and have great communication - Steve, Mercedes and Sophie have been just brilliant. We're now at the stage where we're making and potentially accepting offers for the respective properties, we couldn't have done it without the professional help from the team at Haart. Thank you once again :-) Final update: the whole Haart team have been brilliant from start to finish, lots of check-ins, keeping us in the loop and just being excellent go-to guys. Can't thank them enough for the support whilst going through this whole selling & buying process. Will continue to recommend to anyone I know wanting to sell their house in the South Leicestershire area! :-)

C · 10 December 2018

Agent replied

Dear Catherine Ayrton, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Blaby estate agents

5/5

Google

kayleigh was very professional from start to finish, would highly recommend

Paul · 15 July 2025

Agent replied · 13 April 2026

Thank you for your review Paul! Kayleigh, Haart Blaby

5/5

Google

The valuation is a fair one and the valuer Stephen was very honest and thorough.

Christine · 14 October 2022

Agent replied

Thank you for your great feedback. I really appreciate you taking time to leave a review. Stephen McDonald

5/5

Google

Prompt reply and efficient service in terms of booking and receiving appointments. Thank you Stephen!!

Sonika · 14 October 2022

Agent replied

Thank you for your great feedback. I really appreciate you taking time to leave a review. Stephen McDonald

5/5

Google

Thank you to Stephen McDonald for coming out to value our property today. Very friendly and informative. Highly recommend.

Jehan · 17 April 2022

Agent replied

Hi Jehan, Thank you for the 5 star review and kind words! Kind Regards, Stephen McDonald

5/5

Google

I would like to thank Sophie for all her help in finding our new home, she took all the stress out of the process and we can't thank her enough!

CobZ · 29 July 2019

Agent replied

Thanks for the great review.

5/5

Google

Really appreciate the hard work and effort that the young and talented Sophie Murphy made for myself and partner. Would recommend her and the rest of the team. Brilliant service.

Sophie · 29 July 2019

Agent replied

Thanks for the great review Sophie. Stephen McDonald Residential Branch Manager

2/5

Google

I would of put my property on the market with haarts but the problem was Mr McDonald and that he sat in my chair in my house and said the words "I want your house" in a weird voice He also told me to leave his shop in blaby to After I asked him this question " why did you only offer me south wigston as an area to live in and only give me property,'s within that area when I was looking for somewhere to live? His answer was a bit abrupt and he said to myself "what has prolonged this outburst and he said because we only had properties in the area at that time" And then he told me to leave I think there was more to this than meets the eye and to be honest when I have odd behaviour in any place I live in I to will be showing that person the door but I did get my own back on him and got him to turn up at my address and I never answered the door with a new property that I wished to sell The thought of him driving for me made me feel quite what's the word contented at a statement to any estate agent "don't show me the door and who the hell do you think you are?" Customer service is paramount and reviews to (apologise if he is man enough to do it) which reminds me I am also waiting for an apology off another man when he "takes on me" but I am sure he will like reading this x

Lisa · 17 April 2018

Agent replied

Hi, I feel I must reply to your 2 star review. In terms of me having a weird voice, is this because I have a Scottish accent? When you came in to the office and wanted to register, I do remember this even though it was three years ago. We only had one property that matched your requirements and that was in Wigston. The reason I asked you to leave the office was because you sat at one of my staff members desk and started typing on her keyboard, she asked you to leave but you refused. My staff member felt she was in danger and that was the reason I asked you to leave the office. You then subsequently walked past the office for the rest of the day which again unsettled my staff. We did get a bogus call obviously from you for a valuation on a property that turned out to be a waste of our time, but as I was in the area I door knocked another property that was on with another agent which we took on and sold a month later so not a total waste of our time. Stephen McDonald Branch Manager

5/5

Google

I would like to thank Sophie for all her help in finding our new home, she took all the stress out of the process and we can't thank her enough!

Connor · 22 June 2019

Agent replied · 20 June 2024

Thanks for the great review.

5/5

Google

Aaron was brilliant, professional and so lovely from start to finish and helped make buying my first house as easy as possible. Wouldn’t want to go anywhere else!

Eden · 25 March 2020

Agent replied

Thanks for the great review. Stephen McDonald Residential Branch Manager

1/5

Facebook

Can't really give anymore stars than 1 unfortunately. My partner & I tried to view several properties through Haart but never got a call back to arrange a viewing - even after chasing several times myself. NEVER settle for a 'call back' as you won't get one. I'd also think twice about selling through them as they don't seem to want to make appointments for genuine potential buyers. A house I tried to see has now dropped in price twice - they probably aren't getting many viewings... wonder why?!

Faye · 3 October 2017

Agent replied

Hi Miss Kingdon, I am very surprised that you have not had a call back. Please could you give me a call at the haart Blaby office on 0116 277 9898 and I will help you personally and get you registered as you are not on our system. I apologize for any inconvenience. …See more

5/5

Google

I contacted haart for a valuation on my property only a few days ago. I got a appointment straight away. A gentleman named stephen mcDonald came and went through the process. A smart to the point man. Very professional and easy to talk to.

Juliet · 20 February 2024

Agent replied · 21 March 2024

Pleasure to meet you Juliet. Speak soon.

5/5

Google

We bought and sold through Haart, our overall process was extremely long but this was because initially we had our house on with another agent but our sale fell through twice. Haart rescued our purchase by selling our house within a day of having it on their books! The whole team are really helpful and were always at the end of a phone. Steve the manager went above and beyond on many occasions! Thanks all at Haart Blaby :-)

Kelley · 8 July 2018

Agent replied

Hi Kelley, Thank you so much for the great review. It was a tough chain but we got there in the end. I hope haart have gone some way in putting some confidence back in Estate Agents, after the terrible service you received from one of our competitors in the village. Once again thanks for the great review and I hope you're very happy in your new home.

4/5

Google

Kayleigh has not only been very professional but has really been most helpful. She has also always responded quickly to my queries and I cannot thank her enough.

Pam · 13 November 2024

Agent replied · 11 December 2024

Thank you Pam! Kayleigh Haart Blaby

5/5

Google

Always a pleasure working with Steve, professional and great guy! Been involved in few sale chains, it’s good to have someone on the other end who does all they can for the customer. Gupy Sandhu - Haus estates

Haus · 30 May 2024

Agent replied · 20 June 2024

Very kind words. Thank you Sir.

5/5

Google

Excellent experience and customer service would use This estate agents again and again. Thank you Mercedes for making everything run as smoothly and uncomplicated as could be. :-)

Happy · 29 July 2019

Agent replied

Thank you for taking the time to give us a 5* review. We hope we are able to assist you further in the future to secure your glorious first home! Regards, haart Blaby

5/5

Google

Friendly and approachable. Knowledgeable about property. Must have done things properly as we bought it!!!

Joanne · 27 April 2025

Agent replied · 13 April 2026

Thank you for your review Joanne! Kayleigh, Haart Blaby

5/5

Google

We rang haart estate agents and spoke to a politely spoke lady regarding the sale of our home... she couldn’t have been more helpful, thank you Mercedes...

Matthew · 29 July 2019

Agent replied

Hi Mr Lawrence, Thank you for the great review. Stephen McDonald

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Blaby

How many reviews does haart Blaby have?

haart's Blaby office has 433 reviews across two platforms: 410 on Google, 23 on Facebook (across the whole business).

What is haart Blaby's rating?

haart Blaby is rated 4.8 out of 5 across all 433 reviews, and 4.8 out of 5 on Google from 410 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Blaby won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Blaby office?

haart Blaby, 12 Crossways House Lutterworth Road, Blaby, Leicestershire, LE8 4DD.

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