Trusted Agent profile

haart reviews

★★★★★ Excellent

433 reviews across 2 platforms

12 Crossways House Lutterworth Road, Blaby LE8 4DD

Part of haart, see every office.

haart's Blaby office at 12 Crossways House Lutterworth Road is rated 4.8 out of 5 across 433 reviews on two platforms, including 410 Google reviews rated 4.8. The 23 Facebook count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

4.4 / 5

23

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Blaby office, from every platform, shown as written. First names only.

5/5

Google

We bought a house and also sold our house through Haart Blaby. Stephen, the manager, was fantastic when he came out to value our house - honest, professional and very knowledgable. All of the staff at Haart were brilliant after our house on the market: arranging over 20 viewings of our house and securing 9 sealed bids over our asking price within a week!!!! Thank you to Stephen and the rest of your team for all of your hard work.

Aidan · 10 December 2017

Agent replied

Dear Aidan, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Blaby estate agents

5/5

Google

Can't thank Mel and Mercedes at the Haart Blaby office enough! Great experience, in a friendly and open office ! Firstly, thank you to Mercedes for discussing my options with me as a potential first time buyer, and setting up a meeting with Mel for me. Mel talked me through everything, and I feel so much more focused now; and aware of what I need to do! Really appreciated all the help and would recommend to friends.

Keeva · 30 July 2019

Agent replied

Hi Keeva, Thank you so very much for the wonderful review. Stephen McDonald Residential Branch Manager

4/5

Google

Steve and Mercedes were very helpful in respect of Branch issues such as the initial valuation and putting together of the sale information, keeping me informed and arranging viewings. I do feel, however, that the Branch was let down badly by the external organisations involved in both the putting together of the brochure and the organising of the "for sale" signage. But, again, Steve and Mercedes did manage to sort out the problems that these Companies caused.

Julie · 29 July 2019

Agent replied

Thanks Julie Stephen McDonald

5/5

Google

Currently buying a house through this company. Have the process from viewing to instruction exceedingly painless. Their attention to detail and ability to provide the all to often gap between my offer and the conveyancer is of great help. I would have no hesitation in recommending Stephen and his team to anyone looking to buy. Looking forward to completion. Michael.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 21 June 2022

Agent replied · 20 June 2024

Thanks for the 5 star review.

5/5

Google

Kayleigh was a huge help with selling our home. We hadn’t moved for 25 years but she made the whole process so smooth and was always happy to answer questions

Bev · 2 October 2024

Agent replied · 23 October 2024

Thank you so much for your review Bev. Kayleigh, Haart Blaby

5/5

Google

Highly recommend Kayleigh at Haart, thank you again for all your help during our house sale

Luke · 13 April 2025

Agent replied · 13 April 2026

Thank you so much for your review Luke! Kayleigh, Haart Blaby

5/5

Google

Had a great experience with Kayleigh showing me round the property. Super friendly, easy to chat to and really knowledgeable about the place. She answered all my questions without rushing me and made the whole viewing feel relaxed and straightforward. Honestly one of the best estate agent experiences I’ve had!

Tirth · 13 September 2025

Agent replied · 13 April 2026

Thank you for your review Tirth! Kayleigh, Haart Blaby

5/5

Google

Kayleigh has been so helpful, accommodating and supportive. Kayleigh has made the process of listing our home and arranging viewings very stress free. Highly recommend

Lolly · 4 December 2024

Agent replied · 11 December 2024

Thank you for your review Lauren! Kayleigh, haart blaby

5/5

Google

Kayleigh was a great help selling our house, Everything went smoothly and promptly. Highly recommend!

Ethan · 13 April 2025

Agent replied · 13 April 2026

Thank you for your review Ethan! Much appreciated! Kayleigh, Haart Blaby

5/5

Google

Haarts were fantastic to deal with from start to finish as a buyer. Steve arranged for us to have multiple viewings of the property on our request, he kept us updated with progress, and was helpful throughout. Steve was always on hand to answer questions and supported us through the stressful process of buying a house!

Sadie · 13 December 2022

Agent replied

Thank you. I really appreciate you taking time to leave a review. Stephen McDonald

5/5

Google

We bought our house through haart estate agents and they couldn’t have been any better, especially Stephen McDonald. He’s been wonderful when we bought our house 2 years ago & we have contacted him again to sell our house. Top bloke, very kind & helpful.

David · 26 October 2023

Agent replied · 28 October 2023

Your too kind Sir. Always a pleasure.

5/5

Google

Kayleigh is so patient, polite, knowledgeable, professional and efficient. Thank you very much.

Paul · 13 April 2025

Agent replied · 13 April 2026

Thank you for your review Paul! Kayleigh, Haart Blaby

5/5

Google

Stephen was experienced and took time to understand our circumstances in order to give sound advice based on professional opinion, experience and knowledge. Very organised and efficient yet warm and friendly

Cheryl · 25 July 2024

Agent replied · 23 October 2024

Hi Cheryl, Thanks for the great review. Happy to help anytime you need.

5/5

Google

We have had a few encounters with Steve Mcdonald ver the past week and he has been very, very helpful! We had a valuation from him on our property and he was really informative, provided comparisons to other homes in the area and was very straight talking, which I appreciate! We then had a viewing with him at a property, he was very knowledgeable and able to answer lots of questions about the home which made viewing a very pleasant experience!

Tori · 30 May 2024

Agent replied · 20 June 2024

Hi Tori, Many thanks for the great review and I'll be in touch.

5/5

Google

I’m in the process of listing my house. I had an exceptional experience working with Stephen McDonald from Haart Estate Agency. His professional expertise made the process smooth and stress-free. I highly recommend Stephen

Louise · 21 April 2024

Agent replied · 20 June 2024

Thank you Louise!

5/5

Google

Hi, I have been selling my house with Haarts. The contact and feedback I get from Mercedes, Steve and Sophie has been excellent. They are honest to me and potential clients and nothing is too much trouble. They are not the cheapest estate agent on the market but quality costs so I would definitely recommend them for the service and contact you get it is worth paying that bit more.

Maria · 29 July 2019

Agent replied

Hi Maria, Thanks for the great review it means a lot. Stephen McDonald Residential Branch Manager

5/5

Google

Couldn’t thank Kayleigh enough, she sold our house so quickly and helped us every step of the way, highly recommend

Bazaar · 27 November 2024

Agent replied · 11 December 2024

Thank you so much for your review! Kayleigh, Haart Blaby

5/5

Google

Thank you Kayleigh! She’s very knowledgeable and was Super helpful from start to finish and held our hands throughout the process. Thank you!

Faye · 9 October 2024

Agent replied · 23 October 2024

Thank you so much for your review Faye! Kayleigh, Haart Blaby

5/5

Google

Don't waste your time with anyone other than Haart... I had 3 estate agents round to value my house, 2 said no more than £120k and Steve from Haart said he was confident he could get over £135k. My house was on the market for 2 weeks and in that time we had over 20 viewings and I sold it for £144k....!!! Thanks again to Steve and the team.

David · 29 July 2019

Agent replied

Hi David Coles, thank you for taking the time to leave a review for us at haart Blaby. We're happy we could meet your expectations! We wish you all the best for the future in your new home. haart Blaby estate agents

5/5

Google

A had a home valuation from haart Blaby the person who came to do the valuation mr Stephen Mcdonald went above and beyond made me feel at ease from the minute he shook my hand and introduced him self. I was very impressed with the entire experience and most of all for his honesty I could not recommend him enough. Thank you Stephen and haart for sending him.

Meetesh · 19 November 2019

Agent replied

Hi Meetesh, Thanks for the great review and don't hesitate if you need anything going forward. Stephen McDonald Residential Branch Manager

5/5

Google

What a fantastic service I have received from this branch in purchasing a property. Thank you Stephen for your patience, you deserve a medal for dealing with my mum but we got there in the end. Mercedes and Aaron have been an absolute pleasure to liaise with and nothing is too much trouble and they answer your questions straightforward. I would recommend them 100% in selling your house

Xtine · 29 July 2019

Agent replied

Thanks so much for the fantastic review. It makes us very happy and proud our customers feel this way about our service. Stephen McDonald Residential Branch Manager

5/5

Google

I find the agents at Haart very friendly, helpful and professional. Thanks to Stephen who showed me riund the property at my first viewing with Haart. He was very friendly and professional. I was really pleased with the services and expertise provided. Esa

Esa · 26 July 2023

Agent replied · 29 July 2023

Many thanks for the review.

5/5

Google

Steve and the staff at Haart are BRILLIANT...!!!!! I originally listed my house with another well known Estate Agent and after 5 weeks I only had 1 viewing, I spoke to Steve at Haart who confidently said he'd sell it in a week, he came round and took some amazing photos and 7 viewings and 6 days later it was SOLD. What more could you ask for....??

Brett · 29 July 2019

Agent replied

Dear Brett Read, Thank you for leaving such great and detailed feedback about your experience with haart Blaby estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Blaby estate agents

5/5

Google

Thanks to Stephen and Mercedes they went above and beyond helping me with all the paperwork for the solicitors which I could not have done on my own. They sold my property very quickly and for the price I wanted, and in turn made sure I bought the property I wanted also through haart. I can't recommend highly enough 100% go with haart. They are the best.

Grace · 29 July 2019

Agent replied

Hi Grace, It has been a pleasure helping you and your husband. We are here to help at any time. Stephen McDonald Residential Branch Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Blaby office has 433 reviews across two platforms: 410 on Google, 23 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 433 reviews, and 4.8 out of 5 on Google from 410 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Blaby won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Blaby office?

haart, 12 Crossways House Lutterworth Road, Blaby LE8 4DD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.